ITS Group
ITS Group is a publicly-listed French IT services firm (ESN) operating since 1997, delivering infrastructure management, sovereign cloud, enterprise mobility, cybersecurity, and consulting through wholly-owned subsidiaries to large enterprises, public sector, and SaaS editors across France, Belgium, and Switzerland.
- Company typePrivate
- Founded1997
- HeadquartersBoulogne-billancourt, France
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What ITS Group does
ITS Group S.A. is a French IT services company (ESN) founded in 1997 by Jean-Michel BENARD and headquartered in Boulogne-Billancourt, France. Listed on Euronext Paris (ticker: ITS), the group reported consolidated revenue of €165 million for fiscal year 2024 and employs approximately 1,400 people across France, Belgium, and Switzerland. ITS Group operates through a federation of wholly-owned subsidiaries — ITS Services (IT infrastructure and operations, ~1,000 ITOps experts), ITS Ibelem (enterprise mobility and digital workplace), ITS Integra (sovereign multi-cloud and managed services), ITS Eugena/BlueTrusty (cybersecurity and application development), Thémis Conseil (strategy and consulting), and PushManager (proprietary EMM platform) — delivering end-to-end IT infrastructure and digital transformation services.
The group's core offerings span infrastructure engineering, multi-cloud and hybrid cloud management, enterprise mobility management, managed security operations, cybersecurity audits, and IT strategy consulting. Proprietary technology includes PushManager, a French-developed EMM/MDM platform supporting iOS, Android, and ChromeOS with SecNumCloud deployment options; ITSecureCloud, a sovereign IaaS built on Nutanix; and ITSecureKube, a Kubernetes-based PaaS. ITS Group holds ISO 9001, 14001, 27001, and HDS certifications, and is progressing through ANSSI's SecNumCloud qualification process (J0 validated September 2025, J1 January 2026). In December 2025, ITS Integra acquired QosGuard, adding IT performance management capabilities.
ITS Group generates revenue through four primary streams: professional services (Assistance Technique, forfait, competency and service centers); managed services and infogérance under multi-year contracts; sovereign cloud subscriptions; and software licensing, notably PushManager, available through the CANUT public procurement catalog. The group serves large French enterprises and ETIs, with ITS Ibelem addressing approximately half of CAC 40 companies, alongside public sector organizations, healthcare providers (via HDS), and SaaS editors. Named customers include SNCF, FIDAL, CertEurope, Cantoriel, and Les Petits Chaperons Rouges. Operations span France (seven regional offices), Belgium (Brussels), and Switzerland, with delivery models covering on-site, remote, and hybrid engagements.
ITS Group firmographics
Firmographics- Name
- ITS Group
- Legal name
- ITS Group S.A.
- Website
- http://www.itsgroup.com/en
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- ITS Group is a publicly-listed French IT services firm (ESN) operating since 1997, delivering infrastructure management, sovereign cloud, enterprise mobility, cybersecurity, and consulting through wholly-owned subsidiaries to large enterprises, public sector, and SaaS editors across France, Belgium, and Switzerland.
- Ownership category
- akta.pro rank
ITS Group industry classification
Industry- Product category
- Managed IT Infrastructure Services
- NAICS
- Other Computer Related Services (541519), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)
- akta.pro primary industry
- IT Operations, Event & Incident Management (NOC/SOC-to-ITSM) (BPAEAJAH)
- akta.pro secondary industries
- Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)
Keywords
Where ITS Group is headquartered
LocationHeadquarters
- HQ city
- Boulogne-billancourt
- HQ country
- France
- HQ region
- Europe
Offices8 records
Markets served
ITS Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Professional Services (Assistance Technique & Forfait): ITS Group's primary revenue driver. The group delivers IT infrastructure and operations services through various engagement models: unit-based technical assistance (Assistance Technique), fixed-price projects (forfait), competency centers, and service centers. Services span engineering, architecture, project management, and operational support across infrastructure, cloud, cybersecurity, and mobility domains.
- Managed Services & Infogérance: ITS Integra and ITS Services generate recurring managed services revenue through multi-year infrastructure management contracts. Includes 24/7 system monitoring, cloud hosting, and operational support. Revenue recognized as recurring managed services streams under multi-year contractual arrangements.
- Cloud Souverain & Services Managés: Sovereign cloud hosting and managed services, including IaaS and PaaS offerings (ITSecureCloud, ITSecureKube) with security certifications (ISO 27001, HDS, SecNumCloud in progress). Revenue from cloud infrastructure provisioning and management.
- EMM/MDM Software Licensing (PushManager): PushManager, the EMM solution, is available through CANUT public procurement referencing, enabling government and public sector organizations to license the platform. Revenue generated from software licensing, support, and related professional services for mobile fleet management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Project-based pricing varies by service type and engagement model |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
ITS Group product offering
Product offeringCore offering
ITS Group is a French IT services group (ESN) that delivers end-to-end IT infrastructure and operations services for enterprises and public-sector organizations. It provides professional services (Assistance Technique, fixed-price projects, competency and service centers), recurring managed services and infogérance, sovereign cloud hosting (ITSecureCloud and ITSecureKube on Nutanix and Kubernetes targeting SecNumCloud qualification), enterprise mobility and device management via its proprietary PushManager EMM/MDM platform, cybersecurity services including a managed sovereign SOC, IT strategy and consulting through Thémis Conseil, and bespoke application development. Offerings are delivered on-site, remotely, or via hybrid models across France and Belgium.
Differentiator
Problem solved
Functional benefit
Brands
- ITS Services: Filiale historique du groupe, spécialiste Infrastructures IT et Ingénierie de production avec environ 1000 experts ITOps
- ITS Ibelem
- ITS Integra
- ITS Eugena
- BlueTrusty
- Thémis Conseil
- PushManager
- ITS Group Benelux
Products and services
- PushManager (EMM/MDM Platform) French sovereign Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) solution enabling organizations to manage, secure, and administer fleets of smartphones, tablets and professional terminals across iOS, Android and ChromeOS. Features include remote device locking, encryption, data wiping, mass enrollment, app management, Active Directory integration and audit-log traceability. Available on-Premise or SecNumCloud-qualified deployment, and CANUT-referenced for government and public-sector buyers.
- ITSecureCloud (Sovereign IaaS) Sovereign Infrastructure-as-a-Service cloud built on Nutanix, targeting organizations requiring ultra-secure, trusted hosting for sensitive workloads as part of the ANSSI SecNumCloud qualification pathway.
- ITSecureKube (Sovereign PaaS Kubernetes) Sovereign Platform-as-a-Service Kubernetes offering positioned for SecNumCloud qualification, enabling container orchestration for sensitive workloads with French data residency.
- SOC Souverain Managé (Sovereign Managed SOC) Sovereign managed Security Operations Center providing 24/7 monitoring, detection and incident response capabilities with French data residency, targeted at regulated industries requiring in-jurisdiction cyber operations.
- IT Infrastructure & Operations Services (Assistance Technique, Forfait, Competency Centers, Service Centers) IT infrastructure engineering and production operations delivered through Assistance Technique (unit-based), forfait (fixed-price projects), competence centers and service centers, addressing observability, hybrid infrastructure, and IT performance for French ETIs and large accounts. Roughly 1,000 ITOps experts are deployed across France, Switzerland and Belgium via this offering, headed by ITS Services under Denis GUIBE.
- Sovereign Cloud & Managed Services (Cloud Souverain & Services Managés) Certified multi-cloud and hybrid cloud management and orchestration for SMEs, ETIs, SaaS editors and public-sector actors, covering infrastructure outsourcing (infogérance), ITSecureCloud (IaaS on Nutanix), ITSecureKube (Kubernetes) and DevOps exploitation automation. ISO 27001 certified, HDS-accredited and pursuing SecNumCloud qualification.
- Digital Workplace & Mobility Solutions (Modern Management) Integrator and service-center offerings for enterprises deploying Digital Workplace and Modern Management projects. Covers Windows, macOS, iOS, Android and ChromeOS device administration, supported by PushManager EMM and integrations with VMware Workspace ONE and Samsung Knox. Targets CAC 40 large corporate accounts (~50% penetration) as well as mid-size rollouts.
- IT Strategy, Consulting & Project-Management Assistance (Thémis Conseil) Strategy, consulting and project-management-assistance services running three sector practices — Insurance (personnes), Banking, and Industry & Services. Aligns IT organizations, processes, information systems and data with business priorities, complemented by application development and digital transformation services.
- Cybersecurity Services (ITS Eugena / BlueTrusty) Pure-player cybersecurity practice offering packaged security services and support via Assistance Technique or shared expertise center. Covers audits, awareness training, operational security, and security governance, including the ExpertCyber-labelled activities delivered through ITS Integra (label obtained September 2020).
- Bespoke Application Development (ITS Eugena) Development, support and enhancement of bespoke web and business applications, including work on the SNCF Réseau TCap planning-application interface redesign and other enterprise digital projects.
- QosGuard (IT System Performance Management) Expert technology and managed capability for information system performance management and monitoring, acquired by ITS Integra to complement its multi-cloud managed services offering with APM-style observability.
- AIOps Factory (Autonomous IT Operations with 2501.ai) Managed offering combining 2501.ai autonomous AI agents with ITS Services' operational expertise to deliver AI-driven IT infrastructure and cloud operations for enterprise clients.
- DevOps CI/CD Managed Service (with R2Devops) Managed DevOps service combining the R2Devops collaborative platform with ITS Services' infrastructure expertise. Provides automated vulnerability detection, ISO 27001/DORA/NIS 2 compliance governance and interactive dashboards for enterprise DevOps teams.
Quantifiable outcome
- Infrastructure migration completed in 3.5 months instead of planned 6 months for CertEurope
- +2 more outcomes
Companies that use ITS Group
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles4 records
ITS Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability5 records
Feature7 records
ITS Group partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- QosGuardcoreITS Integra acquired QosGuard (December 2025 announcement), a company specializing in information system performance management. The acquisition strengthens ITS Integra's positioning on IT system performance and monitoring capabilities, integrating QosGuard's expertise into the managed services offering.
- 2501.aicoreITS Services and 2501.ai signed a strategic partnership to deploy autonomous AI applied to IT operations at scale. 2501.ai is a French startup pioneering autonomous agent orchestration for IT infrastructure and cloud management. The 'AIOps Factory' offering combines 2501.ai's AI agents with ITS Services' operational expertise to deliver AI-driven IT operations to enterprise clients.
- EPITAcoreITS Group partnered with EPITA (French engineering school specializing in IT and digital science) and France Travail to create a cybersecurity training program. The 80-day intensive program (60 days courses + 20 days projects) covers RNCP Level 7 (Bac+5) cybersecurity skills. Delivered at Campus Cyber (La Défense) starting November 2025. ITS Group provides industry expertise and employment pathways for graduates.
- France TravailcorePartnership with France Travail (French public employment service) for the joint EPITA cybersecurity training program, providing funding and candidate recruitment support within the POEI (Préparatoire Opérationnelle à l'Emploi Individualisée) framework.
- R2DevopscoreITS Services partnered with R2Devops, a collaborative platform for securing and managing CI/CD pipelines. The partnership enables ITS Services to offer enhanced DevOps security, compliance (ISO 27001, DORA, NIS 2), vulnerability detection, and interactive dashboards to enterprise clients, combining R2Devops platform with ITS Services infrastructure expertise.
- KossopminorITS Group collaborated with Kossop for its 2024 Carbon Assessment (Bilan Carbone), supporting the group's environmental measurement and sustainability reporting efforts.
- CSF Logiciels et Solutions Numériques de ConfianceminorITS Integra joined the CSF (Comité Stratégique de Filière) Logiciels et Solutions Numériques de Confiance, a strategic industry committee aimed at driving the sovereign cloud and trusted digital solutions sector in France.
- Belgium Entity with Actiris, Digitalcity.brussels, Bruxelles Formation, Fonds Social EuropéenminorITS Group's Belgian entity partnered with Actiris (Brussels employment service), Digitalcity.brussels, Bruxelles Formation, and the European Social Fund to deliver a cybersecurity training and employment program in Belgium, targeting job seekers transitioning into cybersecurity careers.
- Institut du Numérique Responsable (INR)minorITS Integra became a member of the Institut du Numérique Responsable (INR), reinforcing its environmental commitment and supporting responsible digital practices across its operations and service offerings.
- Drupal FranceminorITS Eugena joined the Drupal France association (official representative of the free software development community), supporting digital innovation and open-source development practices within the group's application development business unit.
- ANSSI (Agence Nationale de la Sécurité des Systèmes d'Information)coreITS Integra is engaged in the formal SecNumCloud qualification process with ANSSI since 2024. This regulatory engagement targets qualification for ITSecureCloud (IaaS on Nutanix) and ITSecureKube (PaaS Kubernetes) offerings, with J0 validated in September 2025 and J1 validated in January 2026. The process involves multi-disciplinary teams working toward ANSSI Visa de sécurité.
Scale indicators10 records
Recent moves6 records
Expansion highlights7 records
ITS Group competitors and assessment
Company assessmentBroad incumbents
- Orange Business: Telco-led IT services and managed cloud provider, a key competitor for ITS Integra in the French sovereign cloud and managed infrastructure market.
- Atos: Global IT services incumbent with strong French public sector and infrastructure footprint, directly overlapping ITS Group's sovereign cloud, cybersecurity and managed services offerings.
- Capgemini: Global IT services leader with major French operations, competing for the same enterprise IT infrastructure, cloud and managed services contracts ITS Group targets, but at vastly larger scale.
Direct peers
- Neurones: French IT services group with infrastructure, managed services and digital offerings, closely comparable to ITS Group in terms of service portfolio and target French enterprise customer base.
- Hardis Group: French IT services and software group with infrastructure, cloud and managed services offerings, comparable to ITS Group in its focus on French enterprise customers and managed IT operations.
- Inetum (formerly Gfi Informatique): French mid-market IT services group focused on infrastructure, application services and digital transformation. Closely comparable in size, customer profile (French enterprises and public sector) and service mix.
- Devoteam: French-headquartered IT consultancy with strong cloud (AWS, Google, Microsoft) and cybersecurity practices, serving mid-market and enterprise clients across France comparable to ITS Group's ETI focus.
- Sopra Steria: Large French-headquartered IT services and digital transformation group. Directly comparable as a public French ESN serving banking, public sector and infrastructure modernization with sovereign cloud ambitions.
- Econocom: French-headquartered IT services and digital infrastructure provider with managed services, cloud and cybersecurity offerings serving enterprise and public sector clients in France and Benelux.
Emerging players
- SQLI: French digital services group focused on digital experience, e-commerce and application development with partial overlap in ITS Group's application development and digital transformation practices.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
ITS Group social profiles
Digital presenceITS Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITS Group leadership team
Management profileNumber of profiles
Profiles10 records
ITS Group subsidiaries and ownership
Company hierarchySubsidiaries7 records
ITS Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITS Group M&A and investment
M&A and investmentM&A8 records
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITS Group
What does ITS Group do?
ITS Group is a French IT services group (ESN) that delivers end-to-end IT infrastructure and operations services for enterprises and public-sector organizations. It provides professional services (Assistance Technique, fixed-price projects, competency and service centers), recurring managed services and infogérance, sovereign cloud hosting (ITSecureCloud and ITSecureKube on Nutanix and Kubernetes targeting SecNumCloud qualification), enterprise mobility and device management via its proprietary PushManager EMM/MDM platform, cybersecurity services including a managed sovereign SOC, IT strategy and consulting through Thémis Conseil, and bespoke application development. Offerings are delivered on-site, remotely, or via hybrid models across France and Belgium.
Is ITS Group a public or private company?
ITS Group is a private company. It is classified as public and is currently operating.
When was ITS Group founded?
ITS Group was founded in 1997. It employs 1,001 to 5,000 people.
Where is ITS Group based?
ITS Group is headquartered in Boulogne-billancourt, France, in the Europe region.
How does ITS Group make money?
Four revenue lines are on record. Professional Services (Assistance Technique & Forfait) is the primary driver. The others are managed Services & Infogérance, cloud Souverain & Services Managés and EMM/MDM Software Licensing (PushManager).
Who are ITS Group's main competitors?
Broad incumbents on record are Orange Business, Atos and Capgemini. Direct peers are Neurones, Hardis Group, Inetum (formerly Gfi Informatique), Devoteam, Sopra Steria and Econocom. SQLI is listed as an emerging player.
Does ITS Group have an API?
No public API is recorded for ITS Group.
What industry is ITS Group in?
ITS Group's product category is Managed IT Infrastructure Services. Its primary akta.pro industry code is BPAEAJAH, IT Operations, Event & Incident Management (NOC/SOC-to-ITSM), with a secondary code of BPAEADAJ, Governance, Risk & Compliance (GRC) Managed Services. Its NAICS code is 541519 and its SIC code is 7370.