The Chelsea Heights Hotel

What The Chelsea Heights Hotel does

The Chelsea Heights Hotel is a single-site Australian suburban pub and hospitality venue located at the corner of Springvale Road and Wells Road in Chelsea Heights, Victoria, operating under the ALH Group (Australian Leisure and Hospitality Group) portfolio. The venue serves local residents of Chelsea Heights and visitors to the Mornington Peninsula, offering a Family Bistro, a Sports Bar with PubTAB gaming, live entertainment programming, and private function spaces.

The core product offering is segmented into four revenue streams: food and beverage sales (woodfired pizzas, steaks, seafood, pub classics, and a full bar selection including beer on tap, cocktails, wine, and spirits); function and event hosting through two configurable spaces (The Peninsula Room accommodating up to 150 cocktail or 120 seated guests, and The Mezzanine Bar holding up to 70 cocktail or 50 seated guests); ticketed live music featuring local and international acts; and ancillary services including The Stadium kids play area and the pub+ digital loyalty program accessible via iOS and Android apps. The technology footprint is standard hospitality tooling: a website with online table booking, a mobile loyalty app, and a hospitality management system.

The business model is traditional venue-based revenue capture with no subscription or recurring software component at the venue level. Pricing for function packages is publicly disclosed at three tiers (Silver $800, Gold $1,100, Platinum $1,500 for three-hour room hire inclusive of catering). Customer acquisition is community-led, relying on local reputation, word-of-mouth, social media, email newsletters, and event-driven footfall rather than performance marketing. The venue operates seven days a week, with bistro service from 11:30am to 9:00pm and general opening hours from 10:00am to 4:00am.

Name

The Chelsea Heights Hotel

Legal name

Chelsea Heights Hotel

Website

https://chelseaheightshotel.com.au

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

The Chelsea Heights Hotel is a single-site Australian suburban pub in Chelsea Heights, Victoria, owned by ALH Group, offering a Family Bistro, Sports Bar, live entertainment, and private function spaces to local residents and Mornington Peninsula visitors.

Ownership category

akta.pro rank

Product category

Hospitality Services

NAICS

Drinking Places (Alcoholic Beverages) (7224), Food Services and Drinking Places (722)

SIC

Retail-Eating & Drinking Places (5810), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Hotel & Resort Restaurants (THAFACAH)

akta.pro secondary industries

Lounge Bars & Hotel Bars (THAFAEAI), Venue & Banquet Hall Catering (THAFAIAC), Bars & Pubs (Non-Music) (MPAGAIAC)

Keywords

• Hospitality venue services
• Food and beverage
• Function event hosting
• Live entertainment venue
• Sports bar dining

Headquarters

HQ city

Chelsea Heights

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Food and Beverage Sales: The hotel generates primary revenue through its Family Bistro and Sports Bar, offering woodfired pizzas, steaks, seafood, pub classics, and beverages including beer on tap, cider, wine, spirits, and cocktails.
2. Function and Event Hosting: The venue hosts private events including birthdays, corporate events, weddings, and engagement parties. Revenue is generated through room hire fees and food/beverage packages.
3. Live Entertainment: The hotel hosts live music events featuring local and international acts. Revenue is generated through ticket sales for live shows and performances.
4. Loyalty Program: The pub+ loyalty program earns points from food and beverage purchases, which can be redeemed for rewards. The program is free to join.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Chelsea Heights Hotel operates a multi-component Australian hospitality venue offering casual dining through its Family Bistro (woodfired pizzas, steaks, seafood, pub classics), beverage service and sports viewing at the Sports Bar with PubTAB wagering, private function hosting across two spaces (The Peninsula Room and The Mezzanine Bar), and live entertainment programming featuring local and international acts. The venue also operates the pub+ digital loyalty program for repeat customers.

Product overview

The Chelsea Heights Hotel is a traditional Australian pub and hospitality venue offering a multi-component service portfolio. The core offerings include the Family Bistro (dining restaurant with indoor/outdoor seating and kids facilities), Sports Bar (beverage service with gaming terminals and pool tables), and two function spaces (The Peninsula Room for larger events up to 150 guests, and The Mezzanine Bar for semi-private gatherings up to 50 guests). Additional services include Live Shows (entertainment venue), The Stadium kids play area, and the pub+ digital loyalty program. The venue operates as a licensed hospitality establishment with TAB gaming facilities.

Differentiator

Problem solved

Functional benefit

Brands

• pub+: Loyalty rewards program allowing members to earn points through dining and drinking, unlock rewards with pub+ coins, and receive member exclusive deals

Products and services

• Family Bistro

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ALH Group (Australian Leisure & Hospitality)coreOthersALH Group is the parent company and owner of the Chelsea Heights Hotel. ALH Group operates hotels and venues across Australia, providing operational support, brand standards, and corporate governance. The venue operates under the ALH Group umbrella.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• The Sporting Globe: Australian sports-bar and bistro chain with multi-screen sport viewing, family-friendly dining, and live entertainment programming — a near-direct format competitor to the Chelsea Heights Family Bistro and Sports Bar offering.
• 1834 Hotels: Mid-tier Australian pub and hotel operator with regional venues combining bistro dining, bars, gaming (TAB), and live entertainment — closely mirroring the Chelsea Heights multi-revenue format in suburban and regional catchments.
• ALH Group (Australian Leisure & Hospitality) sister venues: Sister pubs and hotels operating under the same ALH Group banner across Australia. Operate the same pub+ loyalty program, share brand standards, and run comparable bistro / sports bar / function / entertainment formats, making them the most direct comparables on operating model.

Broad incumbents

• Rydges Hotels & Resorts: Full-service Australian hotel chain with on-site restaurants, bars, and function spaces. Comparable on the F&B and function revenue lines even though lodging is not part of Chelsea Heights' offering.
• Accor Hotels (Australia): Global hospitality group with a deep Australian footprint of hotels, restaurants, bars, and venues. Relevant as a broad incumbent reference for the hotel-and-F&B operating model Chelsea Heights sits within.
• Oaks Hotels, Resorts & Suites: Larger Australian hotel and hospitality group operating accommodation plus F&B venues. Provides a benchmark for venue economics at greater scale and brand portfolio breadth than a single-site suburban pub.
• Mercure Hotels: Mid-scale international hotel brand with strong Australian presence, operating restaurants, bars, and event facilities. Useful as a broad incumbent benchmark on F&B-attached-to-hospitality operating economics.

Regional players

• Nightcap Hotels: Listed Australian accommodation-pub operator and Chelsea Heights' published accommodation partner under ALH Group. Comparable pub/bistro format with regional concentration; relevant for cross-network benchmarking even where trading geographies differ.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Chelsea Heights Hotel