SmartPro

What SmartPro does

SmartPro (Công Ty Cổ Phần Tư Vấn Và Đào Tạo SmartPro) is a Vietnamese IT training, testing, and IT solutions provider founded in August 2013 and headquartered in Ho Chi Minh City with a regional office in Hanoi. The company operates three interconnected business lines: (1) IT Training Programs delivered through five formats — Vendor-certified curricula, On Demand customized programs, E-Learning via Simplilearn, Academy programs (Oracle, Cisco, EC-Council, CompTIA), and SmartPro Labs hands-on practice environments — covering 500+ programs across 15+ vendor certification tracks including EPI, EC-Council, Microsoft, Oracle, AWS, Google Cloud, VMware, Cisco, CompTIA, LPI, PECB/ISC2/ISACA, PMI, and AI/Data Science; (2) Authorized Testing Center operations for Pearson VUE, PSI, EXIN, ICDL, SmartPro Testing, and Meazure Learning, providing both on-site and On-VUE online proctored certification exams; and (3) IT Solutions and Professional Services including Ivanti Gold Partner resale/implementation (ITSM, ITAM, ITOM, Endpoint Management, Security Controls, Identity Management), SolarWinds and ManageEngine resale, plus proprietary technology products — the V2-SOC security suite (V2-SIEM, V2-WAF, V2-NIPS, V2-EDR, V2-NAC), SmartDesk Service Management, and the VPOS Converged Newsroom Platform built on LNMP/Laravel/Vue.js. Additional services include three-tier IT Support subscriptions (Basic/Standard/Professional on 8x5 to 24x7x365 coverage), digital transformation consulting, ISO/IEC consulting (20000, 27000, 17025), Vietnamese information security compliance consulting (Nghị định 85/2016/NĐ-CP, TCVN 11930:2017), GenAI private deployment for enterprises, and classroom/meeting room rental.

The company generates revenue primarily through professional services (course fees, consulting fees, solution deployment), supplemented by recurring subscription revenue from IT Support contracts and one-time revenue from room rentals and testing center exam fees. Its go-to-market is enterprise field sales targeting Vietnamese enterprises, government agencies, and state-owned enterprises in power/energy, banking, oil & gas, telecom, retail, manufacturing, technology, and media sectors, complemented by channel referrals from technology vendor partners and direct enrollment for public training cohorts. Cumulative outcomes disclosed include 5,000+ students trained, 1,000+ certified students, and 100+ named enterprise/government customers.

Name

SmartPro

Legal name

Công Ty Cổ Phần Tư Vấn Và Đào Tạo SmartPro

Website

https://smartpro.vn

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

SmartPro is a Vietnamese IT training, authorized testing center, and IT solutions provider (founded 2013) serving 100+ enterprise and government customers with 500+ certification programs, Ivanti/SolarWinds/ManageEngine implementations, proprietary SOC and newsroom platforms, and digital transformation services.

Ownership category

akta.pro rank

Product category

IT Training & Consulting Services

NAICS

Computer Training (611420), Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621), Professional and Management Development Training (61143)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.) (EDABAHAH)

Keywords

• IT training services
• IT certification programs
• Cybersecurity solutions
• Managed IT services
• Digital transformation consulting

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Training Services: SmartPro generates revenue from vendor-based IT training programs (EPI, ITIL, Oracle, EC-Council, Microsoft, VMware, Blockchain, Linux, CompTIA, AI Certs, PECB, ISC2, ISACA, PMI, LPI, Juniper, Google Cloud, AWS, Salesforce, Digital Marketing, DevOps, Data Science, Cyber Security), delivered as public training, in-house/corporate training, e-learning (via Simplilearn), and Academy programs (Oracle Academy, Cisco Academy, CompTIA Academy, EC-Council Academy). Revenue is earned through course fees, typically per participant or per course.
2. IT Consulting & Solutions: Revenue from consulting and deploying IT solutions including Ivanti (ITSM, ITAM, ITOM, Security, Identity Management, Endpoint Management), SolarWinds Service Desk, ManageEngine (ITSM, ITAM), and proprietary SOC solutions (SIEM, WAF, NIPS, EDR, NAC). Also includes ISO consulting (ISO/IEC 20000, 27000, 17025) and IT security documentation services.
3. Testing Center Services: Revenue from operating authorized testing centers for Pearson VUE, PSI, EXIN, ICDL, SmartPro Testing, and Meazure Learning. Candidates pay exam fees through SmartPro's registration service.
4. IT Support Services: Managed IT support services offered in three tiers (Basic, Standard, Professional) covering user helpdesk, infrastructure management, and periodic on-site maintenance. Revenue is recurring through service contracts.
5. Digital Transformation Services: Revenue from digital transformation consulting including document digitization, process digitization, training, infrastructure deployment, and information security services.
6. Room/Facility Rental: Revenue from renting classrooms and meeting rooms to corporate clients and training organizations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

SmartPro is a Vietnam-based IT training, consulting, and solutions provider founded in 2013. It delivers vendor-authorized IT and cybersecurity training, runs authorized certification testing centers, provides IT consulting (information security, ISO, digital transformation), and offers managed IT services supported by proprietary platforms including a SOC suite, VPOS converged newsroom, SmartDesk, and GenAI deployment.

Product overview

SmartPro (Công ty Cổ Phần Tư Vấn và Đào Tạo SmartPro) is a Vietnamese IT training and consulting company founded in 2013. Its portfolio spans three divisions: (1) IT Training Programs with 15+ vendor certification tracks (EPI, EC-Council, Big Data/AI/Data Science, CompTIA, AI Certs, Google Cloud/AWS/VMware, Oracle, Juniper, Microsoft, LPI, PECB/ISC2/ISACA, PMI, and more) delivered via five formats — Vendor, On Demand, E-Learning (Simplilearn), Academy, and Labs (Practice Labs); (2) Testing Center operations as an authorized exam provider for Pearson VUE, PSI, EXIN, ICDL, SmartPro Testing, and Meazure Learning; and (3) IT Solutions and Professional Services including reselling and implementing Ivanti ITSM/ITAM/ITOM/Unified IT (as a Gold Partner), SolarWinds ITSM, and ManageEngine ITSM/ITAM, plus proprietary SOC security solutions (V2-SIEM, V2-WAF, V2-NIPS, V2-EDR, V2-NAC), SmartDesk Service Management, VPOS convergent newsroom platform, IT support services, digital transformation consulting, security documentation consulting, and GenAI private deployment services for enterprises.

Differentiator

Problem solved

Functional benefit

Brands

• SmartPro Testing: The company's own testing center for international certification exams.
• SmartDesk Service Management
• VPOS

Products and services

• IT Training Programs Vendor-authorized IT and cybersecurity training courses delivered to individual professionals and corporate trainees across multiple delivery formats (in-person academy, classroom, and online via Simplilearn).
• Authorized Certification Testing Centers Authorized testing centers that deliver industry-recognized IT and cybersecurity certification exams to individuals and enterprise clients in Vietnam.
• Information Security Consulting Advisory services covering information security posture, controls, and risk management for organizations in Vietnam.
• ISO Consulting Consulting services supporting organizations in achieving and maintaining ISO certifications, including information security and quality management standards.
• Digital Transformation Services Consulting and implementation services supporting enterprise and government clients in executing digital transformation initiatives.
• Managed IT Support Services Recurring IT support and maintenance services offered under tiered packages (Basic, Standard, Professional) for organizations that outsource IT operations.
• Managed Security Operations (SOC) Services Managed SOC services for enterprise and government clients, delivered via the proprietary SOC suite (V2-SIEM, V2-WAF, V2-NIPS, V2-EDR, V2-NAC).
• SmartDesk Service Management Platform SmartDesk is an internal service-management platform used to deliver Managed IT Support Services, providing ticketing, helpdesk, and IT service management workflows.
• VPOS Converged Newsroom Platform VPOS is a converged newsroom platform supporting media and content production workflows for enterprise clients.
• GenAI Enterprise Deployment Generative AI deployment services that help enterprises design, integrate, and operationalize GenAI workloads within their business processes.
• Room Rental Services Rental of training and meeting facilities at SmartPro locations for clients and partners running their own events and classes.

Quantifiable outcome

• 5,000+ students trained
• +3 more outcomes

Named customers59 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• PSIcoreTechnology or Integration · 1 September 2017SmartPro became an authorized PSI testing center in September 2017, delivering ISACA and AWS certification exams. PSI is a global testing organization conducting 17+ million exams annually across 120+ countries.
• Pearson VUEcoreTechnology or Integration · 1 February 2016SmartPro is an authorized Pearson VUE testing center since February 2016, offering on-site (ON-SITE) and online proctoring (ON-VUE) exam delivery for certification exams including Oracle, EC-Council, Google Cloud, AWS, VMware, Juniper, Microsoft, LPI, PECB, ISC2, ISACA, and vendor Academy programs.
• EXINcoreTechnology or Integration · 1 January 2014SmartPro has been an authorized EXIN partner since January 2014, organizing EPI (Data Center) certification exams in Vietnam. EPI certifications require completion at an EPI-authorized training provider, which SmartPro is.
• IvanticoreTechnology or IntegrationSmartPro is a Gold Partner of Ivanti in Vietnam, providing consulting and deployment services for Ivanti's Unified IT solutions including ITSM, ITAM, ITOM, Security Controls, Identity Management, and Endpoint Management. SmartPro is one of the first Gold partners in Vietnam with over 500 global partners.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/smartpro.vn
• LinkedInlinkedin.com/company/smartpro-consulting-training-jsc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SmartPro