What SMIT does

SMIT (Siseministeeriumi infotehnoloogia- ja arenduskeskus) is the largest Estonian government IT agency, operating under the Ministry of the Interior as a state entity responsible for developing and maintaining information systems used in internal safety and security. It provides development, maintenance, radio and voice communication, and 24/7 customer support to the Police and Border Guard Board (Politsei- ja Piirivalveamet), the Rescue Board (Päästeamet), the Alarm Center (Häirekeskus), the Academy of Internal Defence (Sisekaitseakadeemia), and the Ministry of the Interior (Siseministeerium), delivering IKT services at approximately 400 locations across Estonia.

The agency's core portfolio comprises an interconnected platform of national security information systems: the Population Register (Rahvastikuregister) aggregating person-related data; Delta document management software; the e-Residency application system; ABIS biometric comparison for identity verification; BRIIS (Passenger Name Record) for airline data transmission; RAKS2 for international protection processing; ILLEGAAL2 and SKEELD for return management; the SOS3 next-generation emergency notification system for 112/1247 calls; and a unified mobile operational platform replacing the legacy mGIS solution to coordinate Rescue Board, Police, Border Guard, Alarm Center, and paramedics in real time. SMIT also implements EU-wide interoperability for systems including EES, ETIAS, SIS, VIS, Eurodac, and ECRIS-TCN, and is ISO 27001 certified for information security.

Commercially, SMIT is not a revenue-generating enterprise but a state-funded government IT center; its budget flows from the Ministry of the Interior's allocations and multi-year EU grants (BMVI/Internal Security Fund, AMIF/Asylum Migration and Integration Fund, European Regional Development Fund). It operates a sales-led, single-buyer go-to-market with all services delivered through direct government procurement frameworks and public tenders (riigihanked). The agency is led by Director General Kirke Saar, who officially started on April 1, 2025, and is organized into seven functional domains spanning basic services, information security, personal and procedural services, central business services, operational and border services, strategy and service management, and support services.

Name

SMIT

Legal name

Siseministeeriumi infotehnoloogia- ja arenduskeskus

Website

https://smit.ee

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

SMIT (Siseministeeriumi infotehnoloogia- ja arenduskeskus) is the Estonian government IT agency under the Ministry of the Interior, developing and maintaining national internal security information systems for the Police, Rescue Board, Alarm Center, and related agencies across approximately 400 Estonian locations.

Ownership category

akta.pro rank

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Supply Chain

Revenue model

1. Government IKT Services: SMIT operates as a government IT center providing information systems development and management, radio and voice communication, and 24/7 customer support for police officers, rescuers, and officials across approximately 400 locations in Estonia.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

SMIT is the largest government IT agency in Estonia, operating under the Ministry of the Interior. It develops, maintains, and operates information systems for internal safety and security, and provides radio and voice communication services along with 24/7 customer support for police officers, rescuers, and officials. SMIT delivers IKT services at approximately 400 locations across Estonia to the Police and Border Guard Board, Rescue Board, Alarm Center, Academy of Internal Defence, and the Ministry of the Interior.

Product overview

SMIT operates as a platform of interconnected information systems for Estonian internal security. The core portfolio includes the Population Register (Rahvastikuregister) for identity data, document management (Delta), e-Residency services, and specialized systems for border control (ABIS biometric comparison), passenger data (BRIIS/PNR), international protection (RAKS2), return management (ILLEGAAL2, SKEELD), and emergency response. These systems serve the Police and Border Guard Board, Rescue Board, Emergency Response Center, Academy of Internal Defense, and the Ministry of Interior, providing integrated information management across Estonia's internal security infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Rahvastikuregister (Population Register) Population Register that aggregates person-related data and document information for Estonian residents and government agencies.
• Delta Document Management System Document management software providing document handling and registry services for Estonian government agencies.
• e-Residency Application System E-residency application system enabling digital identity services for Estonian government.
• Border Water Area Entry Registration System System for registering entry to Estonian border water areas, used by border authorities.
• ABIS - Biometric Comparison System Biometric data comparison system supporting fingerprint and facial recognition modalities for identity fraud detection, used by border and security authorities.
• BRIIS - Passenger Name Record System (PNR) Passenger Name Record (PNR) information system for airline companies to transmit booking information to the Estonian Passenger Information Unit (PIU).
• RAKS2 - International Protection Register National international protection register for processing international protection and temporary protection applications.
• ILLEGAAL2 - Illegal Stay Information System Information system for managing illegal stay cases within the Estonian return management domain.
• SKEELD - Return Field Information System Information system for managing return decisions and procedures in Estonian return management domain.
• Mobile Operational Platform (Mobiilne operatiivtöö platvorm) Unified mobile operational work platform providing common information field for resource locations and statuses across rescue services, police, border guard, and ambulance services.
• Emergency Center Call Management Solution (Häirekeskuse kõnede halduse terviklahendus) Integrated call management solution for handling 112 and 1247 emergency calls with integrated softphone technology for the Emergency Response Center.
• SOS3 - Next-Generation Emergency Notification System Next-generation emergency notification management information system providing modern logistics workflow for emergency calls at the Estonian Alarm Center.

Quantifiable outcome

• SMIT provides IKT services at approximately 400 locations across Estonia

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Politsei- ja Piirivalveamet (Police and Border Guard Board)coreStrategic or Co-development Partner · 4 March 2024Police and Border Guard Board is the implementing body for the EU-funded IT solutions development project in the return management domain. SMIT serves as a partner developing and maintaining return management information systems (ILLEGAAL2, SKEELD) as part of this partnership. Project period: 01.01.2024-31.07.2028 with support amount of 994,340.20 euros.
• Siseministeerium (Ministry of the Interior)coreStrategic or Co-development PartnerThe Ministry of the Interior is the parent ministry of SMIT. Multiple EU-funded digital transformation initiatives are conducted in partnership between SMIT and the Ministry, including Population Registry development, misdemeanor procedure digitization, and next-generation emergency notification system (SOS3) development. Total budget for 2024-2025 digital initiatives: 3,800,632 euros.
• Päästeamet (Rescue Board)coreStrategic or Co-development PartnerSMIT developed a unified mobile operational platform for the Rescue Board, replacing the legacy mGIS solution. The platform provides a common information field for resource locations and statuses for the Police and Border Guard Board, Rescue Board, Alarm Center, and paramedics. Project funded by the European Regional Development Fund with 314,950.43 euros.
• Politsei- ja Piirivalveamet (Police and Border Guard Board)coreStrategic or Co-development PartnerCooperation with the Police and Border Guard Board on EU-wide information systems implementation and coordination. The project 'EL üleste infosüsteemide koostalitlusvõime koordineerimine' (EU-wide information systems interoperability coordination) was implemented in cooperation with the Police and Border Guard Board, funded with 465,294.26 euros by the EU Internal Security Fund and the Estonian Ministry of the Interior.
• European Union (EU Funding)coreOthersSMIT participates in multiple EU-funded projects under various programs including BMVI (EU Internal Security Fund), AMIF (Asylum, Migration and Integration Fund), and the European Regional Development Fund. Projects include EES and ETIAS implementation, interoperability regulation support, BRIIS database maintenance, EKSPO application maintenance, SIS Recast implementation, and numerous other cross-border information system developments totaling tens of millions of euros in EU funding.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Indra: Spanish IT and defense systems company specializing in public administration, security, border, and emergency response systems. Comparable to SMIT in delivering IT solutions for police, border control, and emergency management agencies at national scale.
• SK ID Solutions: Estonian operator of the Smart-ID and e-Residency-related authentication infrastructure, working closely with Estonian government and EU eID ecosystems. Comparable to SMIT as a domestic provider of identity and authentication services tied to Estonia's digital government stack.
• TietoEVRY: Nordic IT services provider with extensive government and public sector contracts, including work for Estonian government agencies. Comparable because it delivers large-scale, mission-critical IT and digital government services to public-sector clients across the Nordic-Baltic region.

Broad incumbents

• Bundesdruckerei: German government-owned IT/security solutions provider managing national identity, biometric, and document issuance systems. Directly comparable as another state-affiliated IT agency that operates critical identity, document, and border-related systems on behalf of a national interior/security ministry.
• Sopra Steria: European IT services group with significant government and public-sector business, including defense and interior ministry work. Comparable to SMIT's role providing secure, mission-critical IT systems and managed services to European government agencies.
• NTT Data: Global IT services provider with substantial government and public-sector practice, including identity, border, and citizen services. Comparable to SMIT as a systems integrator for large-scale government digital transformation and operations.
• Unisys: IT services company with strong government and border management practice, including identity, biometric, and secure infrastructure deployments. Comparable to SMIT in providing mission-critical IT systems to interior and security ministries.
• IDEMIA: Global leader in biometric identity verification, border management, and secure document issuance for governments. Comparable to SMIT's ABIS biometric comparison system and border control mandate.
• Thales: Large defense, aerospace, and digital identity company with extensive government biometric, border, and critical national infrastructure offerings. Comparable to SMIT in operating security-critical national systems for interior ministries across multiple jurisdictions.
• CGI Group: Global IT services and systems integration firm with deep public sector practice, including government IT modernization, identity systems, and secure infrastructure. Comparable to SMIT's role as a long-term systems integrator for government ministries and security agencies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SMIT2.0
• LinkedInlinkedin.com/company/smit-it-and-development-centre-estonia
• Instagraminstagram.com/smit.ee

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SMIT