NISZ

What NISZ does

NISZ Nemzeti Infokommunikációs Szolgáltató Zrt. (NISZ Zrt.) is a Hungarian state-owned infocommunications service provider operating as a private limited company wholly owned by the Hungarian State, with ownership rights exercised by Digitális Magyarország Ügynökség Zrt. under government regulation 1/2022 (V. 26.) GFM rendelet. Founded in 2011 and headquartered at 1149 Budapest, Róna utca 52-80, the company employs 501–1,000 staff and provides the foundational IT and telecommunications infrastructure underpinning Hungary's digital government operations. Its service portfolio centers on the National Telecommunications Backbone (Nemzeti Távközlési Gerinchálózat), the centralized Government Data Center (Kormányzati Adatközpont), the Central System (Központi Rendszer) including the government portal and citizen gateway, and the Central Authentication Agent (KAÜ / TKASZ). Citizen-facing channels include the 1818 DÁP 24/7 multichannel government customer service hotline (which has handled more than 30 million inquiries over 15 years), the Digital Citizen mobile application, and physical NISZ Pont service centers, the most recent of which opened in Buda on December 4, 2025.

The product portfolio spans managed workstation operations, integrated telecommunications and data services, the VIKI government video conferencing platform, the EFO PRO mobile application for simplified employment notifications, and the Cégradar company-information application. NISZ holds ISO 9001:2015 certification for quality management and is registered with a stated capital of 5,142,560,000 HUF. Business model revenue derives from managed-services contracts with Hungarian ministries, agencies, and public institutions under government procurement frameworks, with services funded through state budget allocations; pricing is not publicly disclosed and is determined through government procurement. The end-customer is effectively the Hungarian State and Hungarian citizens, with no commercial or international revenue indicated. Recent strategic activity centers on an organizational renewal process, physical service-point expansion, and exploratory engagement with AI-supported chatbot development for administrative customer management.

Name

NISZ

Legal name

NISZ Nemzeti Infokommunikációs Szolgáltató Zártkörűen Működő Részvénytársaság

Website

https://nisz.hu

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

NISZ is Hungary's state-owned infocommunications service provider, delivering the national telecom backbone, centralized government data center, citizen authentication (KAÜ/TKASZ), and the 24/7 1818 DÁP citizen service hotline to Hungarian government agencies and citizens.

Ownership category

akta.pro rank

Product category

Government IT Infrastructure Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Executive and Legislative Offices, Combined (921140)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)

Keywords

• Government IT services
• Telecommunications infrastructure
• E-government platforms
• Data center services
• Citizen authentication

Headquarters

HQ city

Budapest

HQ country

Hungary

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations

Revenue model

1. Government IT Services: NISZ provides IT and infocommunications services to Hungarian government agencies and ministries under government procurement frameworks. Revenue is generated through service contracts funded by the Hungarian state budget.
2. Citizen Services: Services provided to Hungarian citizens including the 1818 customer service, digital government services, and mobile applications. These are funded through government budget allocations.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

NISZ is Hungary's state-owned national infocommunications service provider, operating the National Telecommunications Backbone Network, Government Data Center (Kormányzati Adatközpont), and a portfolio of e-government services. It delivers managed IT, telecommunications, authentication, and 24/7 citizen customer service (1818 DÁP) to Hungarian government agencies and citizens.

Product overview

NISZ Nemzeti Infokommunikációs Szolgáltató Zrt. is Hungary's national infocommunications service provider operating as a state-owned enterprise. The company offers a portfolio of government-focused IT and telecommunications services including: the Kormányzati Adatközpont (Government Data Center) providing centralized data center and cloud infrastructure; telecommunications services through the Integrált adatszolgáltatás and VIKI videokonferencia; IT management via Menedzselt munkaállomás-üzemeltetési szolgáltatás; the EFO PRO mobile application for simplified employment notifications; Kormányzati hitelesítési szolgáltatás (TKASZ) for government authentication; the 1818 DÁP customer service hotline; and the Cégradar mobile application. The company operates the Nemzeti Távközlési Gerinchálózat (National Telecommunications Backbone Network) and the Központi Rendszer (Central System) encompassing the electronic government backbone, government portal, and citizen client gateway.

Differentiator

Problem solved

Functional benefit

Brands

• VIKI: Videoconference service for government and public sector communications
• EFO PRO
• Cégradar
• Kormányzati Adatközpont

Products and services

• Kormányzati Adatközpont (Government Data Center) Centralized government data center providing infrastructure, data center, and cloud services for Hungarian state organizations and government agencies.
• Integrált adatszolgáltatás (Integrated Data Service) Integrated telecommunications and data management service providing connectivity and data services for Hungarian government entities.
• Menedzselt munkaállomás-üzemeltetési szolgáltatás (Managed Workstation Service) Managed workstation operation service providing IT infrastructure management, workstation provisioning, and operational support for Hungarian government organizations.
• VIKI Videokonferencia Szolgáltatás (VIKI Video Conferencing Service) Video conferencing service designed for government and public sector communication and collaboration needs.
• EFO Pro - Egyszerűsített Foglalkoztatásbejelentő (EFO Pro Simplified Employment Notification App) Mobile application enabling employers to electronically report simplified employment relationships under the 2010 Act LXXV on simplified employment in Hungary.
• Cégradar mobilalkalmazás (Cégradar Mobile Application) Mobile application providing company information lookup and verification services for Hungarian users.
• Kormányzati Hitelesítési Szolgáltatás (TKASZ) (Government Authentication Service) Government authentication service (including Központi Azonosítási Ügynök / Central Authentication Agent) providing secure identity verification for e-government service access.
• 1818 DÁP Ügyfélszolgálat (1818 Government Customer Service) 24/7 multichannel government customer service hotline handling citizen inquiries about administrative procedures. Operates 0-24 hours across multiple channels and has handled over 30 million inquiries since its launch.

Quantifiable outcome

• 30+ million citizen inquiries handled since 2011
• +1 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature8 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Digitális Magyarország Ügynökség Zrt. (Digital Hungary Agency)coreStrategic or Co-development PartnerDigitális Magyarország Ügynökség exercises ownership rights over NISZ Zrt. as designated by government regulation 1/2022 (V. 26.) GFM rendelet. This is the primary governance relationship for NISZ as a state-owned enterprise.
• Gábor Dénes Egyetem (Dénes Gábor University)minorStrategic or Co-development PartnerNISZ participated in a professional forum on domestic chatbot developments hosted by Gábor Dénes University, initiated by Government Commissioner Palkovics László. The forum focused on AI-supported administrative customer management.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Indra Sistemas: Spanish IT services and defense systems company with strong public administration and government digital services practice; comparable to NISZ as a European government-IT-and-telecom integrator.
• DXC Technology: Global IT services provider with a significant public-sector practice; comparable to NISZ in delivering large-scale government IT modernization, data center, and managed workplace services.
• Atos: European IT services incumbent with deep public-sector and government IT contracts across multiple jurisdictions; comparable to NISZ in delivering large-scale managed IT and digital government services, though operating in a wider portfolio.
• Capgemini: Global IT services leader with extensive European public-sector practice; comparable to NISZ in scale of managed services, digital transformation, and government cloud/data center delivery.
• CGI Group: Global IT and consulting services firm with a strong government and public-sector practice; comparable to NISZ in delivering end-to-end IT services to government clients, including systems integration and managed services.
• TietoEVRY: Nordic-headquartered IT services provider with a sizeable public-sector practice across the Nordics and broader Europe; comparable to NISZ in delivering managed government IT and citizen-facing digital services.

Direct peers

• KIFÜ (Kormányzati Informatikai Fejlesztési Ügynökség): Hungarian Government IT Development Agency operating the government network backbone (Kormányzati Gerinchálózat) and related public-sector IT infrastructure, directly overlapping with NISZ's backbone and data center mandate.
• IdomSoft: Hungarian state-owned IT services subsidiary providing government software and integration services, directly comparable to NISZ as a domestic public-sector IT operator under the Hungarian state's digital agenda.
• T-Systems Hungary (Magyar Telekom Enterprise): Enterprise/government IT and managed services arm of Magyar Telekom, providing telecom and IT services to Hungarian public-sector clients — a direct functional peer to NISZ's National Telecommunications Backbone and managed IT operations.

Regional players

• KMD (Netcompany A/S): Danish-origin government IT specialist (now part of Netcompany) delivering national-scale digital government platforms in Denmark and the Nordics; comparable to NISZ in operating as a near-monopoly government IT delivery vehicle, but primarily Nordic-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/nisz.hu
• LinkedInlinkedin.com/company/nisz-zrt

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NISZ