Penrose Health

What Penrose Health does

Penrose Health is a London-based private healthcare company that operates a network of NHS GP practice sites delivering primary medical care to registered patients in South East London. Founded in 2006 by Sunil Gupta and Sarah Hawxwell through the partnership at Penrose Surgery in Walworth, the group has grown to operate 8 named practice locations spanning Southwark, Lambeth, Lewisham, and Deptford, including Penrose Surgery, Penrose Maddock Way, Knight's Hill Surgery, Lewisham Medical Centre, Deptford Surgery, Kingfisher Medical Centre, Kingfisher Surrey Docks, and Nightingale Surgery. The company serves over 70,000 registered patients with a workforce of over 170 employees, including more than 30 clinicians (GPs, nurses, pharmacists, paramedics, and mental health nurses), and is rated Good by the Care Quality Commission.

The business model is that of an NHS GP provider under the UK national primary care framework: services are free at the point of use for registered NHS patients, and Penrose Health is remunerated through the NHS England GP Core Contract, supplemented by Quality and Outcomes Framework (QOF) performance payments, enhanced services, and locally commissioned Clinical Commissioning Group services. The group operates as a direct-to-consumer NHS provider rather than a private-pay practice, with patients self-registering at one of its physical sites. Go-to-market relies on NHS.UK directory listings, Google reviews, and the company website (penrosehealth.co.uk) as primary patient-acquisition channels; the practice cites consistently strong ratings on NHS.UK and Google as evidence of patient-driven demand.

There is no proprietary technology platform disclosed in the available data; the only third-party technology integration explicitly named is Greenhouse Software, used for recruitment and hiring workflow management. The group's stated competitive positioning rests on workforce stability (a large, permanent multi-disciplinary clinical team), strong clinical governance, robust operational systems, and dense geographic coverage across four South East London boroughs, supported by strategic working relationships with the local CCG, NHS Federations, and neighbouring GP practices. Ownership remains with the founding partners, with no disclosed institutional investors, parent company, or M&A activity.

Name

Penrose Health

Legal name

Penrose Health

Website

https://penrosehealth.co.uk

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Penrose Health is a London-based NHS GP provider operating 8 practice sites across South East London, serving over 70,000 registered patients with 170+ employees including 30+ clinicians. Founded in 2006, it delivers NHS-funded primary care and is rated Good by the CQC.

Ownership category

akta.pro rank

Product category

Primary Care Healthcare

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

Keywords

• Primary healthcare services
• NHS GP services
• General practice clinics
• Primary care provider
• Community healthcare

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. NHS GP Contract Revenue: Penrose Health operates as a NHS GP provider funded through NHS England contracts. Revenue is generated through the GP Core Contract covering essential primary care services for registered patients. Additional revenue may come from enhanced services, QOF (Quality and Outcomes Framework) performance payments, and local CCG commissioned services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Penrose Health operates a network of eight NHS GP practice sites across South East London, delivering essential and additional primary healthcare services to over 70,000 registered patients. The practice is staffed by over 170 employees, including more than 30 clinicians (GPs, nurses, pharmacists, paramedics, and mental health nurses), and is funded primarily through NHS England GP contracts.

Product overview

Penrose Health is a multi-site primary care healthcare provider operating 8 clinic locations across South East London, serving approximately 70,000 patients with a team of over 170 employees including 30+ clinicians. The organization offers general practitioner services through its network of named practice sites including Penrose Surgery, Penrose Maddock Way, Knight's Hill Surgery, Lewisham Medical Centre, Deptford Surgery, Kingfisher Medical Centre, Kingfisher Surrey Docks, and Nightingale Surgery. The company was founded in 2006 and is rated 'Good' by the Care Quality Commission.

Differentiator

Problem solved

Functional benefit

Products and services

• Penrose Surgery NHS GP practice at 33 Penrose Street, Walworth, Southwark, London SE17 3DW, providing essential and additional primary care services to registered NHS patients. Phone: 020 7703 3677.
• Penrose Maddock Way NHS GP practice at 10 Maddock Way, Southwark, London SE17 3NH, providing primary healthcare services to registered NHS patients. Phone: 020 3827 5888.
• Knight's Hill Surgery NHS GP practice at West Norwood Health & Leisure Centre, 25 Devane Way, Lambeth, London SE27 0DF, providing primary healthcare services to registered NHS patients. Phone: 020 3141 0700.
• Lewisham Medical Centre NHS GP practice at 308 Lee High Road, Lewisham, London SE13 5PJ, providing primary healthcare services to registered NHS patients. Phone: 020 8318 0190.
• Deptford Surgery NHS GP practice at 502-504 New Cross Road, London SE14 6TJ, providing primary healthcare services to registered NHS patients. Phone: 020 8694 1331.
• Kingfisher Medical Centre Head office and NHS GP practice at Staunton Street, London SE8 5DA, providing primary healthcare services to registered NHS patients. Phone: 020 8692 7373.
• Kingfisher Surrey Docks NHS GP practice at Blondin Way, London SE16 6AE, providing primary healthcare services to registered NHS patients. Phone: 020 3474 6060.
• Nightingale Surgery NHS GP practice at Lee Health Centre, 2 Handen Road, London SE12 8NP, providing primary healthcare services to registered NHS patients. Phone: 020 3831 2750.

Quantifiable outcome

• 70,000+ patients served
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Clinical Commissioning Group (CCG)coreStrategic or Co-development PartnerPenrose Health works in partnership with the Clinical Commissioning Group (CCG) to ensure patients have access to the full range of essential and additional NHS services. The CCG commissions and funds NHS primary care services.
• NHS FederationscoreStrategic or Co-development PartnerPenrose Health collaborates with NHS Federations as part of the broader NHS primary care network to coordinate services and improve patient care across South East London.
• Neighbouring GP PracticesminorStrategic or Co-development PartnerPenrose Health works with neighbouring GP practices to ensure coordinated patient care and access to services across the local healthcare network.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Totally plc: Totally plc provides NHS-commissioned urgent care, primary care, and community services across the UK. It operates in adjacent primary care segments and shares the NHS contract revenue model but covers a wider geography and service mix.
• HCRG Care Group: HCRG Care Group is a large UK provider of NHS community, primary, and urgent care services. It absorbed Operose Health, making it a broader incumbent with overlapping primary care capabilities but a wider service portfolio than Penrose.

Direct peers

• AT Medics: AT Medics is a London-based NHS GP provider operating multiple practice sites under NHS contracts. Like Penrose, it serves dense urban populations and has scaled through contract wins and partnerships with CCGs in the capital.
• The Practice Group: The Practice Group runs NHS GP practices and primary care services across the UK with a multi-site operating model. It overlaps directly with Penrose's contract-based primary care delivery and at-scale practice management approach.
• Modality Partnership: Modality Partnership is one of the UK's largest NHS GP super-partnerships, operating dozens of practices and serving hundreds of thousands of registered patients. It shares Penrose's model of multi-site, at-scale primary care delivery under NHS contracts.
• Operose Health (now part of HCRG Care Group): Operose Health was one of the largest UK NHS GP practice operators, holding APMS contracts across multiple regions before being absorbed into HCRG Care Group. It is the most directly comparable scaled, multi-site NHS GP provider to Penrose Health.
• DMC Healthcare: DMC Healthcare operates NHS GP surgeries and community services across the UK. Co-founder Sunil Gupta was previously a managing partner at DMC, making it a particularly close analogue in operating model and clinical service mix.

Emerging players

• eMed (formerly Babylon Health UK): eMed, the successor to Babylon Health UK, delivers tech-enabled and digital-first NHS GP services. It competes with traditional GP practices like Penrose for registered NHS patients through app-based consultations.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/penrosehealth
• Facebookfacebook.com/penrosehealth
• LinkedInlinkedin.com/company/penrose-health

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Penrose Health