The Arc of Chemung-Schuyler

What The Arc of Chemung-Schuyler does

The Arc of Chemung-Schuyler is a New York nonprofit organization (legal name: Chemung-Schuyler Counties Chapter, NYSARC, Inc.) that provides comprehensive supports and services to people with intellectual and developmental disabilities (I/DD). Formed on June 1, 2020 through the merger of The Arc of Chemung and The Arc of Schuyler, the organization operates with a $33.4M annual budget and 671 employees, serving nearly 2,000 individuals and families across an 18-county service area in upstate New York. It is one of 35 chapters affiliated with The Arc New York.

The organization's service portfolio spans four core domains — clinical/developmental health services (social work, psychology, psychiatry, occupational/physical/speech therapy, behavioral support), career and employment support services, housing supports (23 residential homes plus supportive apartments), and community/day habilitation services — supplemented by a Crisis Services unit (NYSTART/CSIDD) operating across 17 Western Finger Lakes counties. A Business Services Division operates seven social enterprises: Southern Tier Industries (NAID AAA-certified secure document destruction serving 200+ locations), Glen Copack Food Manufacturing, Franklin Street Gallery, SeeUs Commercial Cleaning, Seneca Shine Auto Detailing, Schuyler County Transit, and Transportation Link-Line. In June 2026, the organization opened the Golisano Assistive Technology Center at its Elmira headquarters.

Revenue derives primarily from OPWDD (Office for People with Developmental Disabilities) contracts and Medicaid waiver funding for direct services, with supplementary revenue from philanthropic gifts (notably a $5M Tom Golisano commitment over five years, plus targeted grants from DASNY, National RTAP, NYSARC Trust Services, and the Golisano Foundation), social enterprise income, membership dues ($5/person annually), and fundraising events. The organization holds CQL national accreditation across all programs.

Name

The Arc of Chemung-Schuyler

Legal name

Chemung-Schuyler Counties Chapter, NYSARC, Inc.

Website

https://arcofcs.org

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Arc of Chemung-Schuyler is a New York nonprofit providing clinical, housing, vocational, and crisis services to nearly 2,000 individuals with intellectual and developmental disabilities across an 18-county region, funded primarily by OPWDD/Medicaid with supplementary philanthropic support.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Developmental disability services
• Supported employment programs
• Community habilitation services
• Assistive technology services
• Residential support services

Headquarters

HQ city

Elmira

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Contracts and Medicaid/OPWDD Funding: Primary revenue from Office for People with Developmental Disabilities (OPWDD) funding, Medicaid waivers, and government contracts for services provided to individuals with developmental disabilities.
2. Philanthropic Donations: Major gifts from donors including Tom Golisano's $5 million gift ($1M per year for 5 years). Also receives grants from Golisano Foundation and other philanthropic sources.
3. Donations and Memberships: Annual membership campaign at $5 per person, plus charitable donations allocated to general fund or specific programs.
4. Business Services Division Revenue: Revenue from social enterprises including Southern Tier Industries (document destruction), SeeUs Commercial Cleaning, Glen Copack Food Manufacturing, Franklin Street Gallery, and transportation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Arc of Chemung-Schuyler is a New York nonprofit that provides comprehensive person-centered supports to people with intellectual and developmental disabilities across an 18-county service area, delivering clinical and developmental health services, housing/residential supports, vocational training and supported employment, community habilitation and day services, crisis prevention (NYSTART/CSIDD), and assistive technology services. It also operates a Business Services Division of social enterprises (document destruction, commercial cleaning, food manufacturing, gallery, transportation) that generate revenue while providing inclusive vocational opportunities.

Product overview

The Arc of Chemung-Schuyler is a non-profit organization providing comprehensive services to people with intellectual and developmental disabilities. The organization operates as a single integrated service provider offering four main service areas: Clinical Supports/Developmental Health Services, Career and Employment Support Services (Vocational Training), Housing Supports, and Community Supports and Day Services. These core services are complemented by Crisis Services (NYSTART/CSIDD) providing community-based crisis prevention across 17 counties. Additionally, the organization operates a Business Services Division comprising Southern Tier Industries (secure document destruction), Glen Copack Food Manufacturing, Franklin Street Gallery and Gift Shop, Schuyler County Transit, and SeeUs Commercial Cleaning. The organization also recently launched the Golisano Assistive Technology Center to expand access to assistive technology.

Differentiator

Problem solved

Functional benefit

Products and services

• Clinical Supports / Developmental Health Services Comprehensive clinical services including social work, psychology, psychiatry, occupational therapy, physical therapy, speech & language therapy, and at-home behavioral support services designed to enhance independence, integration, and productivity for people with developmental disabilities. Served 486 individuals per current statistics.
• Career and Employment Support Services (Vocational Training & Supported Employment) Person-centered vocational supports including job readiness programs, career exploration, employment training, supported employment, and job coaching to help individuals with developmental disabilities find and maintain meaningful employment. Served 233 individuals per current statistics.
• Housing Supports / Residential Services Residential supports including 16 traditional housing homes in Chemung County, 7 in Schuyler County, plus supportive apartments, and respite services designed to help people live as independently as possible in community settings. Served 170 individuals per current statistics.
• Community Habilitation Skill-building support provided at a person's home or in community-based settings, focusing on budgeting, housekeeping, grocery shopping, cooking, personal care, socialization and community inclusion.
• Day Habilitation Without Walls Community-based day services providing volunteer activities, social/recreational events, crafts, and opportunities for people to gain skills in a person-centered approach. The Neighborhood Center at 103 Porter Street, Watkins Glen serves 60 individuals through Day Habilitation.
• NYSTART / CSIDD Crisis Prevention and Intervention Crisis prevention and intervention support for people with developmental disabilities and co-occurring mental health needs, offering crisis plan development, consultation, education, training, crisis response, and short-term therapeutic coaching across 17 Western Finger Lakes counties. Served 132 individuals per current statistics. Crisis and Referral line: 844-567-8278.
• Assistive Technology Services and Golisano Assistive Technology Center Assistive technology services, devices, and assessments supporting software, hardware, and applications for communication, computer access, environmental control, hearing, vision, memory/cognition, recreation, and home safety for individuals with disabilities. Includes the new Golisano Assistive Technology Center (ribbon-cutting June 18, 2026) and the OPWDD Region One Home Enabling Support Contract.
• Kids on the Block Educational Puppet Program Educational puppet troupe program that breaks down barriers and educates children about disability awareness through performances including Question and Answer periods. Free thanks to support from The Fingerlakes DDSO.
• Class Act Self-Advocacy Group Self-advocacy group committed to helping individuals find their own voice, learn about rights, develop personal stories, attend conferences, and volunteer in the local community. Recognized as 2021 Self-Advocacy Group of the Year.
• LGBTQ+ & Allies Self-Advocacy Group Self-advocacy group for individuals with intellectual and developmental disabilities who are also members of the LGBTQ+ community, formed in association with PrideAbility, expanding LGBTQIA advocacy across New York State.
• Southern Tier Industries — Secure Document Destruction NAID AAA Certified secure document destruction business providing services to over 200 locations with state-of-the-art equipment including a paper baler, conveyor system, and stair climber. 130 customers as of 2021. Provided in partnership with Challenge in Tompkins County for inclusive shredding services.
• Glen Copack Food Manufacturing Food co-packaging business with staff holding FSMA Preventive Controls Qualified Individual certifications and pursuing Safe Quality Food Certification.
• Franklin Street Gallery and Gift Shop Inclusive art gallery and gift shop providing space for artists of all abilities, featuring work from over 50 talented artists from the region.
• SeeUs Commercial Cleaning Commercial cleaning services provided as part of the Business Services Division.
• Schuyler County Transit (with Link-Line Paratransit) Transportation services providing coordinated transportation for individuals with disabilities and adults aged 55 and above, including travel training education via Schuyler County Transit and the Transportation Link-Line paratransit service.
• Community Rides Transportation Program Rural transportation access initiative funded by an $80,000 National RTAP Community Rides Grant for Schuyler County Transit, addressing first/last-mile challenges through extended Dial-a-Ride hours, intercounty routes, Saturday service, and a fare-free rides pilot.

Quantifiable outcome

• Supporting nearly 2,000 people with disabilities and their families
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core, growth and minor.

• National RTAP (Rural Transit Assistance Program)coreStrategic or Co-development Partner · 3 March 2026National RTAP, in partnership with CCAM-TAC, awarded $80,000 Community Rides Grant for Schuyler County Transit to expand rural transportation access via extended Dial-a-Ride hours, intercounty routes, Saturday service, and fare-free rides pilot.
• The Collaborative of New YorkgrowthStrategic or Co-development Partner · 11 March 2025Collaborative of NY (15 Arc Chapters covering 17 counties in Region One) committed to help expand clinical assistive technology evaluation supports throughout OPWDD Region One, building on The Arc Chemung-Schuyler's assistive technology program.
• Challenge (Tompkins County)growthStrategic or Co-development Partner · 13 April 2022Partnership between Southern Tier Industries Secure Document Destruction and Challenge to provide shredding services across Tompkins County, serving more businesses while providing inclusive work opportunities to people of all abilities.
• Watkins Glen InternationalminorGTM or Marketing PartnerWatkins Glen International proudly presents the 13th year of Arc Grand Prix Run/Walk Event on the internationally acclaimed motor racing track.
• PrideAbilitygrowthStrategic or Co-development PartnerLGBTQ+ & Allies Self-Advocacy Group formed in association with PrideAbility, an initiative expanding LGBTQIA Advocacy across New York State for people with intellectual and developmental disabilities.
• CSS Workforce New YorkminorStrategic or Co-development PartnerCSS Workforce New York provided partial funding for Glen Copack staff to complete FSMA Preventive Controls training.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Others

• New York State Office for People With Developmental Disabilities (OPWDD): State agency that is the primary funder and regulator of The Arc Chemung-Schuyler's services. While not a peer in the competitive sense, OPWDD's policy and contracting decisions are the single largest determinant of the organization's financial trajectory.

Broad incumbents

• The Arc of the United States: National federation of Arc chapters providing advocacy and resources for people with I/DD. Comparable in mission and program model; The Arc Chemung-Schuyler is a member chapter.
• NYSID (New York State Industries for the Disabled): Statewide nonprofit agency that connects businesses with disability-focused service providers like Southern Tier Industries. Operates the Joslin Awards program recognizing The Arc Chemung-Schuyler's performers, indicating direct ecosystem relationship.
• The Arc New York (statewide network): Statewide parent association of 35 chapters including The Arc Chemung-Schuyler, collectively serving 60,000+ people with I/DD. Direct structural peer as the umbrella organization governing Chemung-Schuyler's operations and advocacy.

Direct peers

• AccessCNY (formerly ARISE): Syracuse-area I/DD and disability services nonprofit offering residential, day, vocational, clinical, and assistive technology services. Direct comparable in mission, service mix, and central/upstate NY geography.
• Heritage Christian Services: Rochester-area nonprofit providing I/DD services including residential, day, employment, and clinical supports with a similar diversified service portfolio. Operates social enterprises and is a comparable scale peer in upstate NY.
• LifePlan (CP Rochester / Rochester Rehabilitation): Upstate NY nonprofit providing I/DD and aging services including residential, day habilitation, vocational, and self-direction programs. Directly comparable mission, geography overlap, and program mix.
• The Arc of Monroe (NY): Another large NY-based Arc chapter providing I/DD services including residential, day, vocational, and clinical supports. Operates similar Business Services Division model with comparable regional scale in the Rochester/Finger Lakes area.

Emerging players

• PrideAbility: Statewide NY initiative expanding LGBTQIA advocacy for people with I/DD, with which The Arc Chemung-Schuyler's LGBTQ+ & Allies Self-Advocacy Group is affiliated. Thematically aligned peer in disability advocacy and self-advocacy.

Regional players

• Rehabilitative Associates: Provides clinical therapy services (OT, PT, speech) and home-based support in the same upstate NY region. Comparable in clinical therapy and assistive technology offerings, though more focused on therapy delivery than full I/DD supports.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ArcOfChemungSchuyler
• Xx.com/ArcofCS
• LinkedInlinkedin.com/company/arcofchemungschuyler

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles29 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Arc of Chemung-Schuyler