Elleo Global Inc.

What Elleo Global Inc. does

Elleo Global Inc. is a privately held, California-incorporated national customs brokerage founded in July 2018 by Lydia Luk. The firm holds a CBP-issued National Permit (License Number 33447, Filer Code 83D) enabling customs clearance at all U.S. Ports of Entry, and is a CTPAT-validated partner of U.S. Customs and Border Protection. The company operates from two offices in San Mateo, CA and Dallas, TX, and is led by two Licensed Customs Brokers (Lydia Luk and Steve Kupitz), with a multilingual team covering English, Spanish, Mandarin, and Portuguese.

The company's core offering is a suite of customs brokerage and trade compliance services for importers entering the United States. Core services include customs clearance via the ABI system, HTS duty classification, customs surety bonds, ISF (10+2) filing, personal imports, detained goods recovery, and vehicle imports. Adjacent advisory services cover Section 301 China tariffs, Section 232 steel and aluminum tariffs, and an IEEPA Refund Tariff Tracker. Specialized verticals include FDA/USDA-regulated products and personal vehicles. The firm differentiates on serving new importers with free registration services and bilingual education, supported by the ImportNewbies.com and CarImportHelp.com content properties.

The business model is professional services, generating revenue from per-entry customs brokerage fees, bond facilitation, and tariff advisory work. Distribution is direct and sales-led, with content marketing and industry association memberships (NCBFAA, CBFANC, WIT-NC, NTCBFFA) serving as top-of-funnel channels. The company is privately held, women- and minority-owned, with no disclosed institutional investors, funding rounds, or M&A activity.

Name

Elleo Global Inc.

Legal name

Elleo Global, Inc.

Website

https://elleoglobal.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Elleo Global Inc. is a privately held national customs brokerage holding a CBP National Permit and CTPAT validation, serving new and experienced U.S. importers with customs clearance, duty classification, bonds, ISF filing, tariff advisory, and vehicle import services from offices in San Mateo, CA and Dallas, TX.

Ownership category

akta.pro rank

Product category

Customs Brokerage Services

NAICS

Freight Transportation Arrangement (48851), Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro industry

PRIMARYBPAHAFAN

Trade, Export Controls & Customs Compliance

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Risk, Compliance & Governance Advisory

SECONDARYTLACAHAE

Customs & Regulatory Filing Documentation (Entry/Exit Summaries, Declarations, ENS/AMS/ACI)

Transportation & Logistics/Freight Forwarding & Customs Brokerage/Freight Documentation & Cargo Insurance Services (B/L, AWB, Certificates)

SECONDARYTLACAFAF

Regulated & Controlled Goods Clearance (FDA/USDA, Pharma, Chemicals, Dual-Use)

Transportation & Logistics/Freight Forwarding & Customs Brokerage/Customs Brokerage & Clearance

SECONDARYHSAKACAJ

International Vehicle Shipping & Import Assistance

Home & Personal Services/Moving, Storage & Relocation Services/International Moving & Relocation Services

Keywords

• Customs brokerage services
• Trade compliance consulting
• Customs clearance
• Import duty classification
• Tariff advisory

Headquarters

HQ city

San Mateo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Customs Brokerage Services: Professional customs brokerage services including customs clearance, duty classification, customs bonds, ISF filing, and related trade compliance services for importers entering goods into the United States

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Elleo Global is a national customs brokerage firm that helps importers bring goods into the United States by transmitting shipment information to U.S. Customs and Border Protection through the ABI system, classifying products under the HTS schedule, and procuring customs surety bonds. The firm also provides ISF (10+2) filing for ocean shipments, personal imports assistance, vehicle import compliance (CBP/EPA/DOT), detained goods recovery, and advisory services on Section 301, Section 232, and IEEPA tariffs including refund tracking.

Product overview

Elleo Global Inc. operates as a national customs brokerage firm providing a suite of import compliance and customs clearance services. The company's portfolio centers on its core customs brokerage offering, which includes customs clearance, duty classification (HTS coding), and customs bond procurement. These are complemented by specialized import services covering ISF (10+2) filing, personal imports, detained goods recovery, and vehicle imports. The company also provides tariff advisory services including Section 301 China Tariff guidance and an IEEPA Refund Tariff Tracker. An affiliated educational resource called ImportNewbies offers guidance for new importers. The company holds a CBP-issued national permit enabling customs clearance at all U.S. ports of entry, with physical offices in San Francisco, CA and Dallas, TX.

Differentiator

Problem solved

Functional benefit

Brands

• ImportNewbies: A blog-style resource website created in 2012 to help newcomers understand the complex world of importing into the U.S.

Products and services

• Customs Clearance Core customs brokerage service that securely transmits shipment information through the ABI system to U.S. Customs and Border Protection, handling document collection, regulation verification, duty/tariff/fee determination, and resolution of documentation issues for imports entering the United States. Includes specialization in food, medical devices, cosmetics, general merchandise, hand-carry/passenger, personal vehicles, and Section 301 tariff products.
• Duty Classification HTS (Harmonized Tariff Schedule) code classification and duty/tariff rate determination service that helps importers classify products accurately to avoid incorrect duty rates, customs seizures, and penalties, including identification of additional FDA, USDA, or EPA regulatory requirements.
• Customs Surety Bond Service that facilitates obtaining customs surety bonds required by U.S. Customs and Border Protection for all entries, offering both single transaction bonds and continuous bonds valid for one year for individuals and companies importing goods into the United States.
• Import Security Filing (ISF / 10+2) Compliance service assisting ocean importers with fulfilling CBP's Importer Security Filing (10+2) requirement by ensuring timely and accurate submission of required shipment information at least 72 hours prior to vessel departure.
• Personal Imports Customs clearance assistance for individuals returning to or moving into the United States, covering personal vehicles, furniture, personal effects, and other belongings brought in by hand-carry/passenger or regular import.
• Vehicle Import Service assisting individuals with importing personal vehicles into the United States by navigating CBP, EPA, and DOT regulations, including documentation, emissions and safety standards compliance, and customs clearance.
• Detained Goods Clearance Recovery service for items detained by U.S. Customs upon return to the United States, including preparation and filing of proper documentation and calculation of duties and fees.
• China Tariffs (Section 301) and Section 232 Guidance Advisory service that helps importers determine whether their products are subject to Section 301 China tariffs or Section 232 steel and aluminum tariffs and assists with duty recovery through applicable exclusion lists.
• IEEPA Refund Tariff Tracker Tracking and assistance service that helps importers monitor IEEPA tariff applicability and recover applicable tariff payments owed to them.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• CTPAT (Customs-Trade Partnership Against Terrorism)coreStrategic or Co-development PartnerCTPAT is a voluntary program created by U.S. CBP to strengthen international supply chains and improve border security. As a certified partner, Elleo Global receives benefits including reduced examination rates and demonstrates commitment to supply chain security practices.
• CBFANC (Customs Brokers and Forwarders Association of Northern California)minorOthersProfessional association membership providing networking, industry updates, and professional development resources for customs brokers in Northern California.
• NCBFAA (National Customs Brokers & Forwarders Association of America)minorOthersNational trade association representing customs brokers and freight forwarders, providing industry advocacy, education, and regulatory updates.
• WIT-NC (Women In Trade, Northern California)minorOthersProfessional networking organization supporting women in the trade and logistics industry in Northern California.
• North Texas Customs Brokers and Freight Forwarder Association (NTCBFFA)minorOthersRegional trade association serving customs brokers and freight forwarders in the North Texas area.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Market position

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/elleo-global-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elleo Global Inc.