Cape Cod & Islands Association of Realtors

What Cape Cod & Islands Association of Realtors does

Cape Cod & Islands Association of REALTORS® (CCIAOR) is a private, not-for-profit professional trade association founded in 1925 and headquartered at 22 Mid Tech Drive in W. Yarmouth, Massachusetts. It serves approximately 14,000+ REALTORS and real estate professionals operating across Cape Cod, Martha's Vineyard, and Nantucket through wholly-owned operating subsidiaries Cape Cod & Islands Multiple Listing Service (CCIMLS) and Martha's Vineyard Multiple Listing Service (MVMLS). Core offerings include MLS listing infrastructure powered by Flexmls (FBS) with Rapattoni single sign-on, the proprietary Cape Cod Real Estate Specialist (CCRES) designation program (Sales and Management tracks), continuing education delivered through the in-house PEARL virtual learning platform and Easy-LMS-hosted electives, NAR Code of Ethics enforcement via grievance and hearing panels, government affairs advocacy, and monthly and quarterly market research reports. CCIAOR is affiliated with the Massachusetts Association of REALTORS (MAR) and the National Association of REALTORS (NAR).

The association generates revenue primarily through recurring membership dues and MLS subscription fees paid by REALTORS and brokerages, with a secondary freemium stream from continuing education classes that are free for members and priced at $50 per class for non-members. Go-to-market is sales-led and community-driven: members are recruited and retained through direct outreach, industry events, webinars, a Leadership Academy, and multi-channel communications across the website, email newsletters, Facebook, Instagram, and YouTube. Recent strategic emphasis has been placed on NAR settlement compliance guidance, region-specific CCRES curriculum (flood basics, cybersecurity, wastewater/nitrogen issues), and convening the Cape & Islands Bridges Coalition (CIBC) with the Cape Cod Chamber of Commerce to advocate for the $4.5 billion Sagamore and Bourne bridge replacement. Betsy Hanson succeeded Ryan Castle as CEO in April 2025.

CCIAOR's technology stack is conventional MLS and association infrastructure with no disclosed AI/ML capabilities. Members access MLS data through Flexmls, authentication through Rapattoni, property analytics through RPR and CRS Data MLS Tax Suite, transaction management through Remine Docs+, and floor plans through CubiCasa; training is delivered via PEARL, MAR Online Learning Center, and NAR's learning platform. The organization operates with a small staff (11-50) and is governed by an elected Board of Directors, operating under Massachusetts law as Cape Cod & Islands Association of REALTORS®, Inc.

Name

Cape Cod & Islands Association of Realtors

Legal name

Cape Cod & Islands Association of REALTORS®, Inc

Website

https://cciaor.com

Company type

Private

Founded year

1925

Operating status

Operating

Headcount range

11–50 employees

Short description

Cape Cod & Islands Association of REALTORS® (CCIAOR) is a 501(c)(6) trade association founded in 1925 that serves 14,000+ REALTORS across Cape Cod, Martha's Vineyard, and Nantucket through MLS services (CCIMLS, MVMLS), the CCRES designation program, continuing education via the PEARL platform, professional standards enforcement, and government affairs advocacy.

Ownership category

akta.pro rank

Headquarters

HQ city

West Yarmouth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Membership Dues: Professional association funded through membership dues from REALTORS and real estate professionals in the Cape Cod, Martha's Vineyard, and Nantucket regions
2. MLS Services: Revenue from providing Multiple Listing Service access and data to real estate professionals
3. Continuing Education: Free for members as a member benefit; non-members pay $50 per class for CE classes

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

CCIAOR is a not-for-profit professional trade association serving REALTORS across Cape Cod, Martha's Vineyard, and Nantucket. It operates the Cape Cod & Islands Multiple Listing Service (CCIMLS) and the Martha's Vineyard MLS, provides continuing education through its PEARL virtual learning platform, administers the Cape Cod Real Estate Specialist (CCRES) designation program, enforces professional standards, conducts government affairs advocacy, and publishes market research and data.

Product overview

CCIAOR operates as a professional trade association offering a unified platform of services centered on the Cape Cod & Islands Multiple Listing Service (CCIMLS) and the Cape Cod Real Estate Specialist (CCRES) Designation program. The core product portfolio includes MLS services, continuing education, professional standards enforcement, government affairs advocacy, and market research. The CCRES designation program consists of two tracks (Sales Track and Management Track) that require completing continuing education units, MLS training, advocacy participation, and professional development electives. CCIAOR provides its own virtual learning platform (PEARL) for member education along with access to third-party tools including Flexmls (MLS platform), RPR (property data), CRS Data MLS Tax Suite (market analysis), Remine Docs+ (transaction management), and various other integrated tools for member use.

Differentiator

Problem solved

Functional benefit

Brands

• Cape Cod Real Estate Specialist (CCRES): Professional designation program for REALTORS® on Cape Cod demonstrating sustained local production and high level of professionalism
• PEARL

Products and services

• Cape Cod & Islands Multiple Listing Service (CCIMLS)

Quantifiable outcome

• High demand for single family homes between 1,000 and 1,999 square feet with median sale price of $570,000 for homes 1,000-1,499 sq ft and $715,000 for homes 1,500-1,999 sq ft
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Cape Cod Chamber of CommercecoreStrategic or Co-development Partner · 1 January 2024CCIAOR partnered with the Cape Cod Chamber of Commerce to conduct a poll on the Cape Cod Bridges replacement plan. Together they formed the Cape and Islands Bridge Coalition (CIBC) to advocate for bridge replacement funding.
• Cape & Islands Bridges Coalition (CIBC)coreStrategic or Co-development Partner · 1 January 2024Coalition formed in 2024 to support full funding and replacement of both Cape Cod Bridges. Composed of nearly 50 business and community organizations representing Cape, Islands, South Shore, and Greater Boston.
• Massachusetts Association of REALTORS (MAR)coreStrategic or Co-development PartnerState-level association providing resources, online learning, Code of Ethics training, and charitable foundation grants for local associations.
• National Association of REALTORS (NAR)coreStrategic or Co-development PartnerNational association providing governance, policies, Code of Ethics training, and member benefits programs for REALTORS nationwide.
• Flexmls (FBS)coreTechnology or IntegrationMLS technology platform provider powering the Cape Cod & Islands MLS system for property listings and data management.
• RISMediaminorGTM or Marketing PartnerPartnership through Flexmls offering 60-day free trial of RISMedia Premier to help members grow professionally.
• MAR Charitable FoundationminorOthersGrant program supporting local nonprofits addressing housing, hunger, homelessness, and disaster relief. Six local organizations received $1,800 each grants.
• Housing Assistance to Help Them HomeminorOthersAnnual Welcome Home Gift Basket Drive supporting families at One Love Lane Family Shelter through the Community Engagement Group.
• Cape Cod Cooperative ExtensionminorOthersProvides floodplain specialist expertise and training for CCRES online elective on Flood Basics and Reading a Flood Map.
• Woods Hole Sea GrantminorOthersEducational partner providing flood map expertise for CCRES professional development courses.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Heartland MLS (Kansas City): Regional MLS serving Kansas City and surrounding areas. Comparable as a mid-to-large regional MLS providing listing data and member technology services to local REALTOR associations.
• Stellar MLS: Large regional MLS serving Florida and surrounding markets. Comparable as a regional MLS with member services, data products, and integration partnerships similar to CCIMLS.
• Bright MLS: Regional multiple listing service covering the Mid-Atlantic and parts of the Northeast. Comparable as a regional MLS operator with similar technology, data, and member-service functions to CCIMLS.
• Miami Association of REALTORS: Large local REALTOR association providing MLS, education, advocacy, and professional standards. Comparable in offering the full stack of services CCIAOR provides, though at a much larger scale.
• Greater Boston Association of REALTORS: Another large Massachusetts-based local REALTOR association offering MLS services, continuing education, advocacy, and professional standards to members. Most directly comparable peer in terms of structure, services, and member offerings.

Others

• Flexmls (FBS): MLS technology platform provider powering CCIAOR's CCIMLS. Directly comparable as a technology vendor enabling regional MLS operations, and a key partner in CCIAOR's product stack.
• Rapattoni: Authentication and MLS technology provider used by CCIAOR for single sign-on and member access. Comparable as an MLS infrastructure vendor serving multiple regional REALTOR associations.

Broad incumbents

• California Regional Multiple Listing Service (CRMLS): Largest MLS in the U.S., operating regionally across California. Comparable as a regional MLS provider with member subscriptions, data products, and integration partnerships similar to CCIAOR's CCIMLS.
• National Association of REALTORS (NAR): National umbrella organization governing REALTOR associations, providing Code of Ethics training, RPAC, and member benefits programs that CCIAOR delivers locally. NAR is the apex of the same trade association hierarchy CCIAOR operates within.
• Massachusetts Association of REALTORS: State-level professional association that provides governance, Code of Ethics training, and online learning resources for CCIAOR and other local Massachusetts REALTOR associations. Directly comparable as a tier above CCIAOR in the three-tier NAR structure.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCzIZb6W4NmR2dlyD8scV_Pw
• Facebookfacebook.com/capeandislandsrealtors
• Instagraminstagram.com/cciaor

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cape Cod & Islands Association of Realtors