My Medical Department

What My Medical Department does

My Medical Department (trading as Ludwig Medical Services Pty Ltd in Australia and Ludwig Medical Services Ltd / My Medical Department Ltd in the UK) is a physician-led medical consultancy headquartered in Mudgeeraba, Australia, with a second registered entity in the United Kingdom. Founded in 2014, the firm delivers the operations of a full pharmaceutical medical department on demand, providing twelve integrated service lines spanning Medical Affairs, Medical Sign-off and Code Compliance, Market Access, Medical Communication, Pharmacovigilance, Clinical Development and Operations, Regulatory, Quality and Compliance, Medical Information, Strategic Consultancy, Medical Writing, and Local Representation for international sponsors. The company is co-led by two board-certified pharmaceutical physicians and supported by a multi-disciplinary team of clinicians, pharmacists, and industry specialists.

The firm serves pharmaceutical and biotechnology clients — from small biotech startups to international big pharma — across Australia, the UK, the USA, and Asia Pacific. Its distribution model relies on direct enterprise engagement, referrals, industry conference presence (AusBiotech, DIA), and content marketing. Pricing is quote-based and project-specific under a "pay-for-what-you-use" construct that allows clients to access full medical department functionality without the overhead of permanent hires. Trans-global operations with offices in Australia and the UK enable 24/7 coverage across APAC, UK, and USA time zones, supported by multilingual delivery in Arabic, English, French, German, Hindi, and Urdu.

There is no proprietary technology platform underpinning the offering; the business is fundamentally a human-expertise, professional-services model with demonstrated quantified outcomes such as "100% of cross-border submissions approved," "database lock within 2 weeks of LPLV," and successful multi-market reimbursement applications. Revenue is not publicly disclosed, the company is privately held by its founding physicians with no external institutional investors identified, and there are no disclosed AI/ML capabilities, patents, or proprietary data assets.

Name

My Medical Department

Legal name

Ludwig Medical Services Pty Ltd / Ludwig Medical Services Ltd

Website

https://mymedicaldepartment.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

My Medical Department is a physician-led medical consultancy providing pharmaceutical and biotech clients with on-demand, full medical department services — including medical affairs, pharmacovigilance, regulatory, and clinical development — across Australia, the UK, and the USA.

Ownership category

akta.pro rank

Product category

Pharmaceutical Medical Consultancy

NAICS

Offices of Physicians (6211)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Healthcare Clinical & Allied Health Staffing (BPACADAJ)

Keywords

• Pharmaceutical medical consultancy
• Medical affairs services
• Pharmacovigilance consulting
• Clinical development support
• Regulatory affairs services

Headquarters

HQ city

Mudgeeraba

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Technology or R&D

Revenue model

1. Medical Consultancy Services: The company provides pharmaceutical medical consultancy services on-demand, offering the operations of a full medical department. Clients pay for specific services as needed, functioning as a flexible, cost-effective solution where clients only pay for what they use.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

My Medical Department is a physician-led medical consultancy that delivers on-demand, full medical department functions to pharmaceutical and biotechnology clients. Services span the entire product lifecycle, including medical affairs, pharmacovigilance, regulatory, clinical development, market access, medical writing, code compliance, and medical information. Clients pay only for the specific expertise they use, effectively outsourcing a complete medical department without hiring permanent staff.

Product overview

My Medical Department is a physician-led medical consultancy providing a comprehensive suite of pharmaceutical industry services organized around the product lifecycle. The offering consists of 12 distinct service areas operating as integrated consultancy capabilities: Medical Affairs, Medical Sign-off and Code Compliance, Market Access, Medical Communication, Pharmacovigilance, Clinical Development and Operations, Regulatory, Quality and Compliance, Medical Information, Strategic Consultancy, Medical Writing, and Local Representative for International Sponsors. These services are delivered by a multi-disciplinary team of pharmaceutical physicians and industry experts, functioning as an on-demand medical department for clients ranging from biotech startups to multinational pharmaceutical companies. The company operates from Australia and the UK with global coverage across APAC, Europe, and the USA.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Affairs Strategic medical consultancy providing KOL engagement, advisory boards, evidence generation plans, and scientific communication throughout the product lifecycle for pharmaceutical clients.
• Medical Sign-off and Code Compliance Compliance review and approval of promotional and non-promotional materials, SOP development, signatory training, and regulatory code guidance for pharmaceutical companies.
• Market Access Value dossier development, health technology appraisals, formulary submissions, and pricing and reimbursement strategy support for pharmaceutical clients.
• Medical Communication Strategic communications planning, KOL engagement, scientific meetings, publications, disease-awareness programs, and CPD-accredited training for pharmaceutical and biotech companies.
• Pharmacovigilance Drug safety services including case processing, signal management, PSURs, RMPs, QPPV activities, and audit support for clinical development and post-launch products.
• Clinical Development and Operations Clinical trial support including protocol development, medical monitoring, DSMB participation, data review, CRO management, and clinical study report writing for pharmaceutical and biotech sponsors.
• Regulatory Regulatory strategy and submissions for pharmaceuticals and medical devices across Australia, UK, and Europe, including MHRA and EMA pathways.
• Quality and Compliance Quality system development, SOP writing, QMS implementation, audit preparedness, and regulatory compliance support for pharmaceutical operations.
• Medical Information 24/7 medical information services including standard response documents, custom query responses, literature searches, and adverse event follow-up.
• Strategic Consultancy Portfolio management decisions, competitive landscape analysis, clinical development plans, and strategic project management support for pharmaceutical companies.
• Medical Writing Scientific and regulatory writing services for publications, protocols, regulatory submissions, congress presentations, and internal training materials.
• Local Representative for International Sponsors Local sponsor representation services for international companies conducting clinical research in Australia.

Quantifiable outcome

• 100% of submitted cross-border activities were suitable to approve in line with local requirements
• +3 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and major.

• Bayer Pharma UKcoreStrategic or Co-development PartnerMy Medical Department provides ongoing flexible medical support to Bayer Pharma UK, including medical advisor support, copy approval work, and assistance for important ad hoc projects. Services span multiple timezones (UK, Australia, Latin America) for around-the-clock support.
• Astellas UKcoreStrategic or Co-development PartnerInitial partnership for copy approval work expanded to include European and Global business due to successful collaboration. MMD provides comprehensive medical support and ABPI code expertise.
• Harvest Integrated Research Organization (HiRO)coreStrategic or Co-development PartnerMMD provides medical input for a large, global fast-paced clinical trial requiring medical support for sites and CRO teams across Australia, New Zealand, and the United States.
• Leading multinational pharmaceutical and biotechnology companymajorStrategic or Co-development PartnerMMD provides flexible medical team support during surge of activity, including signatory services and medical affairs support.
• Specialist pharmaceutical company (virtual)majorStrategic or Co-development PartnerOngoing partnership ensuring ABPI compliance of all promotional and non-promotional materials and activities. MMD is a vital part of this virtual company's medical team.
• Leading biopharmaceutical company (oncology, cardiovascular, immunology, fibrosis)coreStrategic or Co-development PartnerMMD provides comprehensive support including clinical research scientist support, data cleaning, study site medical queries, safety database reviews, protocol deviation reviews, and medical writing for large oncology trials.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ProPharma Group: ProPharma Group is a pharma compliance, regulatory affairs, and pharmacovigilance consultancy serving biotech and large pharma — a direct comparable to MMD's outsourced medical affairs and quality/compliance services.
• PharmaLex (Cencora): PharmaLex is a pharma regulatory, medical affairs, and PV consultancy acquired by Cencora — overlapping directly with MMD across regulatory strategy, market access, and pharmacovigilance services.
• MMS Holdings: MMS provides medical writing, regulatory submissions, pharmacovigilance, and clinical services to pharma — closely mirroring MMD's 12-service offering and target customer base.
• NDA Group: NDA Group is a regulatory and medical affairs consultancy serving pharma and biotech — a comparable boutique-style provider of physician-led pharmaceutical advisory services.
• Aixial Group: Aixial is a CRO/consultancy offering clinical operations, biometrics, regulatory, and PV services to pharma — overlapping with MMD's clinical development and regulatory service lines.
• Real Regulatory: Real Regulatory is a UK-based pharma regulatory and medical affairs consultancy serving small/mid-sized pharma — a comparable boutique peer to MMD in the European regulatory advisory market.
• Cpl Life Sciences: Cpl Life Sciences provides pharma staffing and consulting across medical affairs, regulatory, and clinical — closely comparable to MMD's 'medical department on-demand' model.
• InSeption Group: InSeption provides outsourced medical affairs and clinical support services to pharma, including fractional medical leadership — a closely aligned peer to MMD's outsourced medical department value proposition.

Broad incumbents

• ICON plc: ICON is a global CRO and healthcare intelligence firm offering clinical, regulatory, and PV services — competes with MMD for larger pharma programs where end-to-end delivery is required.
• IQVIA: IQVIA is the world's largest CRO and pharma services provider with overlapping capabilities in medical affairs, regulatory, PV, and clinical operations — represents the scaled incumbent MMD competes against for enterprise pharma work.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mymedicaldepartment

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about My Medical Department