Agence Continuum

What Agence Continuum does

Agence Continuum is a Quebec-based staffing and recruitment agency founded in 2006 in Sherbrooke by President Hélène Gravel. The company specializes in the permanent and temporary placement of healthcare professionals (nurses, nursing assistants, beneficiary attendants, physiotherapists, occupational therapists, respiratory therapists) as well as industrial and service-sector workers across all regions of Quebec. Its customer base is anchored by public-sector healthcare establishments (hospitals, CHSLDs, RPAs, CLSCs) under priority supplier contracts with multiple Quebec government procurement bodies, complemented by enterprise clients in insurance, manufacturing, transportation, events, municipalities, and food processing.

The company operates three primary divisions: Continuum Santé (healthcare), Continuum Industries et entreprises de services (industries and service businesses), and Continuum Experts recruteurs. Beyond core placement services, Continuum offers an "à la carte" HR services catalogue (CV writing, reference checks, psychometric testing, skills and language assessments, pay equity programs, occupational health and safety training) sold at fixed unit prices, as well as executive search (headhunting) and staffing outsourcing for absence and seasonal coverage. Sub-brands include Clinique Santé Continuum (a medical clinic) and Hôtel à la maison (premium home services including housekeeping, landscaping, concierge, pet walking, personal chefs, and personal care services), launched in October 2014. The company also provides in-home healthcare and domestic services directly to individuals and families.

Continuum generates revenue primarily through placement fees on permanent and temporary staffing, with unit pricing on à la carte HR services and per-project pricing on consulting engagements. Distribution is direct: a 24/7 contact center, dedicated personally-assigned HR consultants per establishment, a company website with online job listings and application forms, and province-wide service delivery. The agency is CNESST-qualified, Croix Bleue-accredited, and holds Quebec Ministry of Health and Social Services accreditation (permit AP-2000048), and it was acquired Agence Soins Vallée des Forts in 2012. The firm remains privately held under founder ownership, with no disclosed external funding.

Name

Agence Continuum

Legal name

Agence Continuum inc.

Website

https://agencecontinuum.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Agence Continuum is a Quebec-based staffing and recruitment agency founded in 2006 that places healthcare professionals and industrial workers across all regions of the province, with priority supplier status for government healthcare contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Sherbrooke

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Staffing and Placement Services: Permanent and temporary placement of healthcare professionals (nurses, nursing assistants, beneficiary attendants) and industrial/service sector workers. Services provided to healthcare establishments, companies, and individuals.
2. A la carte HR Services: Individual services including CV writing, interview coaching, competency tests, psychometric tests, reference checks, language testing, and job posting services. Sold at fixed prices per service.
3. Home Care Services: Home healthcare and domestic services including nursing care, home support, housekeeping, and companionship. Provided to individuals and families requiring home-based care.
4. Personnel Outsourcing: Staffing solutions for temporary needs including sick leave, parental leave, absenteeism coverage, and seasonal demand. Provides qualified and reliable healthcare staff.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Agence Continuum is a Quebec-based staffing and recruitment agency that provides permanent and temporary placement of healthcare professionals (nurses, nursing assistants, beneficiary attendants, physiotherapists, occupational therapists, respiratory therapists) and industrial/service-sector workers to healthcare establishments, companies, and municipalities across all Quebec regions. It complements core placement with HR consulting services (psychometric testing, pay equity, occupational health and safety, executive search), on-demand à la carte HR services, home care and domestic services, and personnel outsourcing for short- and long-term absences.

Product overview

Agence Continuum operates as a staffing and recruitment agency offering a portfolio of interconnected services across three main divisions: Healthcare (Continuum Santé), Education, and Industries/Business Services. The core offering consists of permanent and temporary recruitment and placement services, complemented by specialized HR management consulting (psychometric testing, skills assessments, pay equity, occupational health and safety), home care services, and commercial/residential housekeeping. The company provides both a job board/candidate portal platform and on-demand HR services (Services à la carte) that can be purchased individually. Sub-brands include Clinique Santé Continuum for medical practice and Hôtel à la maison for premium home services. The company maintains a network of 15+ HR specialists serving clients throughout Quebec since 2006.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthcare Staffing (Continuum Santé) Specialized recruitment and placement of healthcare professionals including nurses, nursing assistants, orderlies, physiotherapists, occupational therapists, and respiratory therapists for hospitals, CHSLDs, RPAs, and home care settings.
• Industrial and Service Companies Staffing Placement and recruitment services for permanent and temporary positions across industrial, manufacturing, food processing, insurance, municipal, transportation, and event companies in Quebec.
• Home Care Services (Soins et services à domicile) In-home healthcare and support services including medical care, post-operative care, palliative care, hospitalization at home, hygiene assistance, companionship, and household maintenance for elderly and disabled individuals.
• On-Demand HR Services (Services à la carte) Customizable individual HR services sold individually at fixed prices, including job posting ($300), CV review/evaluation ($80/hour), reference and background checks ($125), psychometric tests ($125–$215), skills testing ($75–$95), and CV writing/translation ($125–$150).
• Executive Search (Chasse de tête) Headhunting services for specialized and rare healthcare profiles, matching qualified candidates with healthcare establishments.
• Staffing Outsourcing (Impartition de personnel) Temporary staffing solutions to cover absences due to illness, parental leave, or high-demand periods, helping healthcare facilities maintain service continuity.
• HR Management Consulting Human resources consulting services including team training, management coaching, psychometric testing, salary equity, occupational health and safety (SST), and professional mobility support for healthcare establishments.
• Hôtel à la maison (Premium Home Services) Premium home services division offering high-end concierge and personal services including housekeeping, landscaping, pool maintenance, home staging, snow removal, pet walking, personal chefs, nursing, hygiene care, hairdressing, makeup, manicure/pedicure, facials, skin care, and fitness coaching for households.
• Commercial Housekeeping Commercial janitorial and cleaning services for offices, businesses, and commercial spaces with customizable daily, weekly, biweekly, monthly, or one-time schedules.
• Residential Housekeeping Customized residential cleaning and housekeeping services for houses, condos, and apartments, provided by trained professionals.
• Clinique Santé Continuum Medical clinic offering family medicine and specialized healthcare services with flexible schedules, competitive compensation, and full administrative support for physicians.

Quantifiable outcome

• 300 applications received daily from potential employees
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core, minor and major.

• Corporation d'approvisionnement en commun de l'Est du QuébeccoreStrategic or Co-development Partner · 16 September 2013Continuum was selected as priority supplier for staffing services to healthcare and social services establishments across Eastern Quebec regions including Portneuf, Charlevoix, Bas Saint-Laurent, Gaspésie, Nord du Québec, Basse et Haute Côte-Nord, Estrie, Mauricie, Centre-du-Québec, and Haut Saint-Maurice.
• Corporation d'approvisionnement de l'Abitibi-TémiscaminguecoreStrategic or Co-development Partner · 16 September 2013Priority supplier partnership for staffing services to healthcare facilities in the Abitibi-Témiscamingue region, providing nurses, nursing assistants, and beneficiary attendants.
• Quebec Ministry of Health and Social Services - Greater MontrealcoreStrategic or Co-development Partner · 28 August 2012Priority contractor status awarded through government procurement process (Call for Tenders 2012-037-00-01) for nursing and assistance services across the Greater Montreal region.
• Agence Soins Vallée des FortsminorStrategic or Co-development Partner · 29 May 2012Acquisition of Agence Soins Vallée des Forts, expanding Continuum's healthcare staffing capabilities and workforce through integration of new employees.
• Insurance CompaniesmajorChannel Partner/ Reseller/ DistributorApproved supplier for several major insurance companies, providing staffing and placement services to support their operational needs.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Agence de placement Robert Bernard: Quebec-based recruitment and placement agency with healthcare and industrial verticals. Comparable to Continuum in regional scope and Quebec-centric service model.
• Lift Inc. (Agence LIFT): Quebec-based staffing agency with a focus on healthcare and industrial placements across the province. Comparable regional staffing model and Quebec-focused geographic footprint to Continuum.
• Excelso / Excelso Santé: Quebec healthcare staffing firm specializing in placement of nurses, nursing assistants, and other healthcare professionals in CHSLDs, hospitals, and CLSCs. Direct regional competitor for the same government healthcare contracts Continuum holds.

Direct peers

• Bayshore HealthCare: Canadian home care and healthcare staffing provider offering in-home nursing, personal care, and facility staffing across provinces. Directly comparable to Continuum's healthcare staffing and home care services, with similar regulatory positioning but broader geographic reach.
• Services de remplacement temporaire (SRT) / SRT Solutions: Quebec-based healthcare staffing and replacement services cooperative serving the public health network. Closest direct peer to Continuum given shared Quebec healthcare focus, public-sector client base, and similar scope of replacement and placement services.

Others

• Groupe Champlain: Quebec operator of CHSLDs and seniors' residences, and a key client category for Continuum's healthcare staffing services. Listed as an adjacent ecosystem participant rather than direct competitor.
• CIUSSS / CISSS (Centre intégré universitaire de santé et de services sociaux): Quebec government health and social services authorities that are primary clients (not competitors) of Continuum. Included as ecosystem reference given how directly the company's priority supplier status depends on these procurement bodies.

Broad incumbents

• Randstad Canada: Canadian arm of global staffing leader Randstad, providing temporary and permanent staffing across healthcare, industrial, and professional sectors. Comparable to Continuum in service breadth but operates nationally with far greater scale and proprietary digital platforms.
• ManpowerGroup Canada: Canadian arm of ManpowerGroup, one of the world's largest staffing firms, providing workforce solutions across healthcare, industrial, and professional sectors. Overlaps with Continuum's core temporary staffing and HR consulting offerings.
• Adecco Canada: Canadian operations of global staffing firm Adecco, providing temporary placement, permanent recruitment, and HR solutions across multiple verticals including healthcare. Directly comparable service mix to Continuum but at national scale with significantly more brand recognition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/acontinuuminc
• LinkedInlinkedin.com/company/agence-continuum-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agence Continuum