RCAP Solutions

What RCAP Solutions does

RCAP Solutions, Inc. is a 501(c)(3) nonprofit founded in 1969 and headquartered in Worcester, Massachusetts, that delivers community development services across an 11-jurisdiction service territory spanning the six New England states, New York, New Jersey, Pennsylvania, Puerto Rico, and the U.S. Virgin Islands. The organization operates four service pillars: (1) Housing — counseling, financial education, subsidized rental assistance including Section 8 administration, and direct management of 11 affordable housing properties in Massachusetts; (2) Community & Environmental — water and wastewater technical assistance, GIS utility mapping, private well and septic support, solid waste programs, the RCAP WIIN school drinking water initiative, and Agua4All; (3) Economic Development — property acquisitions and development, the Community Facilities Program, the RISE economic sustainability framework, and the Open for Business small business platform; and (4) Education & Training — HUD-, MassHousing-, and CHAPA-certified housing workshops plus technical training for water/wastewater operators and board members.

Underlying technology is modest and non-proprietary. The stack centers on GIS utility mapping (conventional geospatial tooling rather than a differentiated platform), a GotToTraining-hosted webinar system, and a standard WordPress content site; no public APIs, SDKs, or AI/ML capabilities are disclosed. The business model is a hybrid of government grant administration (USDA Rural Development, HUD, MassHousing, state housing finance agencies, territorial agencies), nominal workshop fees ($100 for the First-Time Homebuyer Workshop; most community and environmental workshops are free), property management income from 11 affordable housing units, and fundraising. GTM is event-driven: hybrid workshops, virtual training, partner-hosted events with organizations such as Cornerstone Bank and Clark University, and on-site technical assistance delivered by named regional staff. In FY2025 the organization reported 460,767 people served, $106.7 million leveraged for community infrastructure, and 1,500+ workshop attendees. Brian Scales currently serves as interim President & CEO following the April 2026 retirement of Board Member Kenneth D. Reid, CAE.

Name

RCAP Solutions

Legal name

RCAP Solutions, Inc.

Website

https://rcapsolutions.org

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

101–250 employees

Short description

RCAP Solutions is a 501(c)(3) nonprofit founded in 1969 in Worcester, Massachusetts that delivers housing counseling, water/wastewater technical assistance, affordable housing property management, and certified education workshops across 11 U.S. jurisdictions including New England, the mid-Atlantic, Puerto Rico, and the USVI, primarily funded by federal and state government grants.

Ownership category

akta.pro rank

Product category

Community Development Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Grantmaking and Giving Services (81321), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Social Services (8300), Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

akta.pro secondary industries

Down Payment Assistance (DPA) & Homebuyer Subsidy Programs (FSALAKAE), Humanitarian-Development-Peace Nexus & Resilience Programming (BPADAEAK), Distribution System Planning (DSP) & Non-Wires Alternatives (NWA) (EUADAGAB)

Keywords

• Community development services
• Affordable housing assistance
• Rural water infrastructure
• Housing counseling programs
• Nonprofit rural services

Headquarters

HQ city

Worcester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Workshop and Training Fees: RCAP Solutions charges fees for some educational workshops, such as the First-Time Homebuyer Workshop at $100 per participant, while many community and environmental workshops are offered free of charge.
2. Government Grants and Funded Programs: As a nonprofit organization, RCAP Solutions operates primarily through government grants, federal funding programs, and partnerships with agencies like USDA Rural Development and HUD to fund housing and community development initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

RCAP Solutions is a nonprofit organization that delivers housing counseling, subsidized rental assistance, and management of 11 affordable housing properties, alongside on-site technical assistance for rural water, wastewater, GIS mapping, and solid waste infrastructure. It also runs economic development programs (property development, community facilities, RISE, Open for Business) and HUD/CHAPA-certified housing and environmental workshops. Funding comes primarily from government grants (USDA Rural Development, HUD) supplemented by paid workshops and donations, and services span New England, NY, NJ, PA, Puerto Rico, and the U.S. Virgin Islands.

Product overview

RCAP Solutions is a nonprofit organization offering a coordinated suite of community services rather than a single unified software product. The organization operates four primary service pillars: (1) Housing services including counseling, rental assistance, and management of 11 affordable housing properties; (2) Community & Environmental services encompassing water/wastewater technical assistance, GIS mapping, and solid waste support; (3) Economic Development including property management, community facilities, and small business programs like RISE and Open for Business; and (4) Education & Training providing HUD/CHAPA-certified housing workshops and technical training for water system operators. Services are delivered primarily through direct assistance, workshops (in-person, virtual, and hybrid formats), and on-site technical support across all six New England states, New York, New Jersey, Pennsylvania, Puerto Rico, and the U.S. Virgin Islands.

Differentiator

Problem solved

Functional benefit

Products and services

• Housing Counseling & Financial Services Comprehensive housing counseling and financial education program for tenants, landlords, homeowners, and homebuyers seeking housing support and referrals.
• Subsidized Housing & Rental Assistance Programs Administers Section 8 Housing Choice Vouchers, voucher portability, RAFT rental assistance, and the Home Modification Loan Program for income-eligible individuals and families.
• Affordable Housing Properties Directly managed portfolio of 11 affordable and subsidized housing properties across Massachusetts, including senior, accessible, and multi-family housing, developed with USDA Rural Development support.
• Water & Wastewater Services On-site technical assistance for rural drinking water and wastewater system operations, maintenance, and sustainability for small communities.
• GIS Utility Mapping Geographic Information System mapping services for water, wastewater, and utility infrastructure asset management in rural communities.
• Private Wells & Septic Systems Technical assistance and education for private well owners and decentralized septic system owners on testing, maintenance, and best practices.
• Solid Waste Technical Assistance Technical assistance for solid waste management, particularly in Puerto Rico and USVI territories.
• RCAP WIIN Program: Clean Drinking Water in Schools & Childcare Facilities Program ensuring clean, safe drinking water in schools and childcare facilities through testing and remediation.
• Agua4All Initiative providing clean drinking water access to underserved communities, particularly in Puerto Rico.
• Property Management, Acquisitions, & Development Economic development services covering property management, real estate acquisitions, and affordable housing development for rural communities.
• Community Facilities Program Supports community facility development projects for rural communities, including infrastructure planning and implementation.
• RISE: Empowering Rural Communities Towards Economic Sustainability Economic sustainability program and tool that helps rural communities develop and implement economic development strategies.
• Open for Business Program Small business support program providing resources and assistance for entrepreneurs in rural communities.
• Housing Workshops (First-Time Homebuyer, HomeSafe Post-Purchase, Financial Capability) HUD, MassHousing, and CHAPA-certified housing education workshops delivered in-person, virtual, and hybrid formats; First-Time Homebuyer Workshop priced at $100 for a 3-day hybrid series.
• Community & Environmental Workshops Technical training workshops for water/wastewater operators, board members, and community officials on rate setting, asset management, financial understanding, and regulatory compliance.

Quantifiable outcome

• 460,767 people served and $106.7 million leveraged for community infrastructure in FY2025
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Coral Bay Community Council (CBCC)coreStrategic or Co-development Partner · 24 June 2026RCAP Solutions partners with Coral Bay Community Council and U.S. Virgin Islands Department of Planning and Natural Resources (DPNR) for annual USVI Wastewater and Drinking Water Workshops. Since 2015, these workshops have trained water and wastewater professionals across the territory.
• Cornerstone BankcoreGTM or Marketing Partner · 18 June 2026Cornerstone Bank partners with RCAP Solutions to host free homebuyer workshops. First-time homebuyers receive a $1,000 closing cost coupon upon workshop completion and mortgage approval with the bank.
• Clark UniversityminorChannel Partner/ Reseller/ DistributorClark University provides venue space (Grace Conference Room) for RCAP Solutions homebuyer workshops at 950 Main Street, Worcester, MA.
• MassHousingcoreStrategic or Co-development PartnerRCAP Solutions' First-Time Homebuyer Workshop is MassHousing approved, allowing attendees to receive certification recognized by this housing agency.
• HUD (U.S. Department of Housing and Urban Development)coreStrategic or Co-development PartnerRCAP Solutions' First-Time Homebuyer Workshop is HUD certified, meeting federal guidelines for homeownership education.
• CHAPA (Citizens' Housing and Planning Association)coreStrategic or Co-development PartnerRCAP Solutions' First-Time Homebuyer Workshop is CHAPA certified, recognized by this Massachusetts housing advocacy organization.
• USDA Rural DevelopmentcoreStrategic or Co-development PartnerUSDA Rural Development funding supports eligibility guidelines for affordable housing properties like Sunbanke Village.
• Athol Housing AuthorityminorChannel Partner/ Reseller/ DistributorHapgood Apartments require applications through Athol Housing Authority, demonstrating partnership with local housing authorities.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Enterprise Community Partners: Enterprise is a national nonprofit that develops and preserves affordable housing and invests in community development, sharing the affordable housing property management and development orientation of RCAP Solutions.
• National Rural Water Association (NRWA): NRWA is the national network of state rural water associations delivering training and technical assistance to water/wastewater operators and small systems, comparable to RCAP's Community & Environmental pillar.
• NeighborWorks America: NeighborWorks is a national network of 240+ nonprofit housing counseling and community development affiliates that deliver HUD-certified housing counseling, homebuyer education, and affordable housing services - directly overlapping with RCAP's housing pillar.
• Local Initiatives Support Corporation (LISC): LISC is a national CDFI and community development intermediary that finances affordable housing, small businesses, and community facilities in underserved areas, comparable to RCAP's economic development and affordable housing property management activities.
• Habitat for Humanity International: Habitat for Humanity operates an extensive network delivering housing counseling, homebuyer education, and affordable housing development across the US, including Massachusetts and other RCAP service states.

Direct peers

• Rural Community Assistance Corporation (RCAC): RCAC is one of the regional Rural Community Assistance Partnership (RCAP) network members and offers nearly identical water/wastewater technical assistance, housing, and community development services to rural communities in the Western US. It is the closest direct functional peer to RCAP Solutions.

Emerging players

• Coastal Enterprises Inc. (CEI): CEI is a Maine-based CDFI providing financing and TA for small businesses, affordable housing, and community facilities in rural New England, partially overlapping with RCAP's economic development work in adjacent service territory.
• Rural LISC (Rural Local Initiatives Support Corporation): Rural LISC is a relatively new LISC program focused on rural community development, directly paralleling RCAP's rural community facilities, RISE, and Open for Business programs.

Regional players

• Western RCAC (Great Plains Institute): Western RCAC and similar Great Plains state rural water associations deliver water/wastewater training and technical assistance to small systems in other regions, representing the same network model as RCAP Solutions but for different geographies.
• Massachusetts Housing Partnership (MHP): MHP is a Massachusetts-focused nonprofit that finances affordable rental housing and supports community development, overlapping with RCAP's affordable housing and counseling work in the same state.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rcap_solutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RCAP Solutions