Ciklopea

What Ciklopea does

Ciklopea is a specialized language service provider (LSP) founded in 2003 and headquartered in Zagreb, Croatia, offering technology-enhanced translation, localization, and linguistic consulting services to companies in 41 countries across 30+ languages and 150+ language pairs. Its primary verticals are life sciences (pharmaceuticals, medical devices, biotechnology), technology and manufacturing, IT and software, gaming, eCommerce, and corporate/marketing. Named enterprise customers include Medtronic, Dun & Bradstreet, Affidea, Mettler Toledo, JGL, Topomatika, and Opel/Wallis Automotive Europe. The company holds five ISO certifications (9001, 17100, 13485, 27001, 18587) and has been recognized by CSA Research as a Top 20 LSP in Southern Europe for six consecutive years since 2018.

The company's technology foundation is Orchestrum, a proprietary SaaS Translation Business Management System (TBMS) developed in-house over 8+ years and refined through 200,000+ production projects. Orchestrum provides automated workflows, business intelligence, document management, client and vendor portals, and integration modules including CMS Connector and SharePoint Connector. Ciklopea also operates a proprietary AI translation engine trained on two decades of high-quality, verified bilingual data with domain-specific tuning and human-in-the-loop review. Combined AI and automation are reported to deliver up to 85% productivity improvement on translation memory and workflow tasks.

The business model is anchored in professional services revenue with quote-based, project-specific pricing on multi-year enterprise contracts, supported by an enterprise field-sales motion built around discovery calls, customized solution design, and Quarterly Business Reviews. A secondary SaaS revenue stream comes from licensing Orchestrum to other LSPs. The company is privately held and bootstrapped — it has grown organically for over 20 years without external venture capital — and is led by Sandra Stojak (CEO) and Mladen Stojak (CSO), suggesting family ownership and management. Pricing is not publicly disclosed, and headcount is reported at 51-100 employees.

Name

Ciklopea

Legal name

Ciklopea d.o.o.

Website

https://ciklopea.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

51–100 employees

Short description

Ciklopea is a bootstrapped Croatian language service provider founded in 2003, offering ISO-certified translation, localization, and AI-enhanced linguistic solutions for regulated industries across 30+ languages, supported by its proprietary Orchestrum TBMS platform and 150+ language pair coverage.

Ownership category

akta.pro rank

Product category

Translation and Localization Services

NAICS

Translation and Interpretation Services (541930), Software Publishers (513210)

SIC

Services-Management Services (8741), Services-Prepackaged Software (7372)

akta.pro primary industry

Multilingual/Translation Communication Apps (BPAMACAJ)

akta.pro secondary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Translation services
• Localization services
• Translation management software
• Linguistic consulting
• Multilingual content solutions

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Language Services: Core revenue stream from translation, localization, and consulting services for regulated industries. Services include human translation, AI-powered translation, technical/software/website/marketing localization, and linguistic consulting. Pricing is quote-based, project-specific.
2. Orchestrum SaaS TBMS Licensing: Licensing of proprietary Orchestrum Translation Business Management System to other language service providers. Cloud-based SaaS model with no maintenance or infrastructure costs for clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Ciklopea delivers professional translation, localization, and linguistic consulting services for enterprise clients in regulated industries (life sciences, technology, manufacturing, gaming, IT, e-commerce) across 30+ languages and 150+ language pairs. Service delivery is powered by an in-house developed AI translation engine trained on 20+ years of verified bilingual data, supported by a proprietary SaaS Translation Business Management System (Orchestrum TBMS) and a suite of CMS and SharePoint connectors. Ciklopea also licenses the Orchestrum TBMS platform as a standalone SaaS offering to other language service providers.

Product overview

Ciklopea is a specialized language service provider offering technology-enhanced translation and localization solutions for regulated industries. The core product portfolio is organized around two main pillars: (1) Technology Solutions centered on Orchestrum, a SaaS Translation Business Management System (TBMS) that serves as the operational platform, complemented by the Client Portal module for client visibility, the CMS Connector for content management system integration, and the SharePoint Connector for document management integration; and (2) Language Solutions including Human Translation Services, AI-Powered Translation Services, and Localization Services (covering technical, software, website, marketing, and media localization), supported by Linguistic Consulting Services. The company also offers Machine Translation with post-editing and AI-Powered Solutions leveraging Large Language Models. The Orchestrum TBMS platform is central to operations, enabling automated workflows, business intelligence, vendor management, and process automation that reportedly boosts productivity by up to 85%. The company operates across 30+ languages and 150+ language pairs, with particular expertise in Southeast European languages.

Differentiator

Problem solved

Functional benefit

Products and services

• Human Translation Services Professional translation delivered by university-educated, native-speaker linguists selected for the right language combinations, experience, and subject-matter expertise. Focuses on regulated industries where accuracy, traceability, and compliance are critical.
• AI-Powered Translation Services

Quantifiable outcome

• 85% productivity improvement through Orchestrum process automation
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature5 records

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Market position

Strengths4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ciklopea

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ciklopea