Tokyu Security Company
Tokyu Security, a Tokyu Group subsidiary founded in 2004, provides subscription-based home, senior, and child monitoring plus corporate security services to residential and enterprise customers across the Tokyu railway corridor in Tokyo and Kanagawa, supported by dense local guard station coverage.
- Company typePrivate
- Founded2004
- HeadquartersSetagaya, Japan
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Tokyu Security Company does
Tokyu Security Co., Ltd. is a Japanese security and monitoring services company established on October 1, 2004 as a consolidated subsidiary of the Tokyu Group (Tokyu Corporation). Headquartered in Setagaya, Tokyo under Representative Director and President Yamanaka Junro, the company concentrates its operations along the Tokyu railway corridor covering 21 municipalities in Tokyo and Kanagawa prefectures, positioning security guard stations at approximately 2.5 km intervals to enable rapid emergency response. Its service surface spans monitored home security, senior and child monitoring, and a full corporate security stack for hospitals, hotels, retail, commercial facilities, stations, schools, parking, and residential complexes.
The product portfolio includes three home security tiers — しっかりプラン (full sensor monitoring with guard dispatch), 置くだけプラン/SAFE-1 (placement sensor with self-monitoring), and ペンダントプラン/レスQ (wearable pendant emergency button) — alongside senior monitoring services, the PASMO-based エキッズ transit notification service, and the ミマモルメ school gate notification system deployed in over 1,800 schools nationwide. Corporate offerings cover stationed guards, temporary security, online security, surveillance cameras, and access control systems. The company's most technically distinctive offering is TS-Zero, an image-analysis-powered security operations service deployed at Shibuya Scramble Square in 2026 in combination with the Connecteam field DX application, using body-worn cameras for incident verification and AI-augmented patrolling.
Tokyu Security operates a subscription-driven recurring revenue model across consumer and B2B services, complemented by transactional revenue from its emergency food delivery service routed through Tokyu Store and Tokyu Department Store via a Tokio Group emergency card. Distribution relies on direct field sales (セキュリティカウンセラー performing on-site diagnostics), inside sales through a customer center, online inquiry forms, and ecosystem referrals across Tokyu Group affiliates. While individual financial data is not publicly disclosed, the company's 20+ year operating history, multi-product subscription stack, flagship deployments at Tokyu Group assets (Shibuya Scramble Square, Tokyu Kabukicho Tower, GranBerry Park, Tokyu Hospital), and JIPDEC Privacy Mark certification suggest a mid-sized, regionally concentrated operator differentiated by Tokyu Group ecosystem integration and dense local guard coverage rather than scale or technology leadership.
Tokyu Security Company firmographics
Firmographics- Name
- Tokyu Security Company
- Legal name
- Tokyu Security Co., Ltd. (東急セキュリティ株式会社)
- Website
- https://tokyu-security.co.jp
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Tokyu Security, a Tokyu Group subsidiary founded in 2004, provides subscription-based home, senior, and child monitoring plus corporate security services to residential and enterprise customers across the Tokyu railway corridor in Tokyo and Kanagawa, supported by dense local guard station coverage.
- Ownership category
- akta.pro rank
Tokyu Security Company industry classification
Industry- Product category
- Security & Monitoring Services
- NAICS
- Security Guards and Patrol Services (561612), Security Systems Services (56162)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Manned Guarding & Site Security (Static Guards) (BPABAMAA)
- akta.pro secondary industries
- Static Guarding (Access Control, Reception & Gatehouse) (BPAKAAAA), Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Residential Security Guarding (Static Posts) (HSAHAKAA)
Keywords
Where Tokyu Security Company is headquartered
LocationHeadquarters
- HQ city
- Setagaya
- HQ country
- Japan
- HQ region
- Asia
Offices1 record
Markets served
Tokyu Security Company business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Home Security Services: Monthly subscription fees for home security services including しっかりプラン (full monitoring), 置くだけプラン/SAFE-1 (self-monitoring), and ペンダントプラン/レスQ (pendant emergency button). Services include 24/7 monitoring, guard dispatch, fire/intrusion detection, and access control.
- Senior Monitoring Services: Monthly subscription fees for senior monitoring services including pendant plans and placement sensors, providing emergency response, welfare checks, and family notification services for elderly living alone.
- Child Monitoring Services: Services including エキディズ (PASMO-based station notification) and ミマモルメ (school gate passage notification) providing parents with alerts when children pass through designated checkpoints.
- Corporate/Business Security Services: Comprehensive security services for businesses including 業種・建物別 services (by industry/building type) and サービス別 services (by service type) such as online security, cameras, image analysis, access control, station security, resident security, and temporary security.
- あんしんモバイル (Family Notification Email): Optional paid add-on service for senior monitoring customers that sends email notifications to up to 4 registered family members when emergencies occur. 330 yen/month for senior security and レスQ; free for SAFE-1 users.
- Emergency Card Food Delivery Service: Subsidized same-day grocery delivery service from Tokyu stores and department stores, free up to certain monthly limits with emergency card presentation for qualifying plan subscribers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ホームセキュリティ しっかりプラン (Home Security Full Plan) |
| Subscription | Monthly | ホームセキュリティ 置くだけプラン/SAFE-1 (Self-Monitoring Plan) |
| Subscription | Monthly | ホームセキュリティ ペンダントプラン/レスQ (Pendant Emergency Plan) |
| Subscription | Monthly | シニア見守りサービス フルプラン (Senior Monitoring Full Plan) |
| Subscription | Monthly | あんしんモバイル (Family Notification Email) |
| Transaction based/ take rate | Pay-as-you-go | 食料品当日お届けサービス (Emergency Food Delivery) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Tokyu Security Company product offering
Product offeringCore offering
Tokyu Security Company provides home security, senior monitoring, and child monitoring subscription services to individual customers, along with corporate security services including stationed guards, temporary security, online monitoring, cameras, access control, and AI-powered image analysis operations (TS-Zero®). Service coverage is concentrated along the Tokyu railway corridor in 21 municipalities in Tokyo and Kanagawa, with security guard stations placed approximately every 2.5 km for rapid emergency response.
Product overview
Tokyu Security Company provides a comprehensive portfolio of security and monitoring services primarily focused on the Tokyu Line area in Tokyo. The core offering consists of home security services (しっかりプラン with customizable sensors and 24/7 monitoring) and specialized monitoring services for seniors (置くだけプラン/SAFE-1 with presence sensors and ペンダントプラン/レスQ emergency pendants). For children, the company offers PASMO-based notification services (エキディズ) and school gate notification systems (ミマモルメ). Business services include stationed security, temporary security, online security, security cameras, access control systems, and the AI-powered TS-Zero® image analysis security operation service. The company operates with security guard stations approximately every 2.5km radius within 21 municipalities along the Tokyu Line, enabling rapid emergency response.
Differentiator
Problem solved
Functional benefit
Brands
- SAFE-1: 放置型安否確認・緊急通報サービス（置くだけプラン） - Motion sensor and emergency button service for seniors and home security
- レスQ (RescueQ/レスキュー)
- しっかりプラン
- エキディズ (E-kids/E-kids)
- ミマモルメ
- あんしんモバイル
- TS-Zero
Products and services
- Home Security Full Plan (ホームセキュリティ しっかりプラン) Customized home security subscription service for residents along the Tokyu rail corridor. Includes 24/7 monitoring, guard dispatch on alert, intrusion/fire/gas-leak detection, door/window and motion sensors, emergency button, and key-management access control.
- Placement Self-Monitoring Plan / SAFE-1 (置くだけプラン) Self-monitoring home and senior security service with a placement-type presence-detection sensor and emergency button. No installation or communication line required; free family notification email included. Guard dispatched on emergency detection.
- Pendant Emergency Plan / ResQ (ペンダントプラン レスQ) Compact wearable pendant with an emergency button that summons a security guard when pressed. Can be used anywhere in the home and combined with other security services; no installation or communication line required.
- Senior Monitoring Service (シニア見守りサービス) Comprehensive elderly monitoring subscription service covering pendant plans and placement plans. Security guards rush to assist seniors living alone on emergencies; welfare checks and family notifications are provided.
- Children's Monitoring - E-kids (エキッズ) PASMO IC-card-based child safety monitoring service. When a child taps their IC card at Tokyu Line ticket gates or bus fare readers, a notification email is sent to guardians confirming safe arrival.
- Kids Security - MimaMorume (キッズセキュリティ・ミマモルメ) School gate passage notification service using an IC tag attached to a child's school bag. Notifies guardians by email when the child passes through the school gate, deployed across more than 1,800 schools nationwide.
- TS-Zero® (Image Analysis Security Operations)
Quantifiable outcome
- Guard stations placed approximately every 2.5km radius ensure rapid emergency response capability
- +1 more outcomes
Companies that use Tokyu Security Company
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles4 records
Tokyu Security Company technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature6 records
Tokyu Security Company partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Shibuya Mark City (株式会社渋谷マークシティ)minorJoint use of wearable camera footage for incident verification and security operations confirmation. Shared use of surveillance data between Tokyu Security and Shibuya Mark City for fact verification during incidents and customer service situations, and patrol operation status confirmation at commercial facilities.
Scale indicators3 records
Recent moves8 records
Expansion highlights5 records
Tokyu Security Company competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Tokyu Security Company social profiles
Digital presenceTokyu Security Company compliance and trust
Trust signalCompliance1 record
Tokyu Security Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tokyu Security Company leadership team
Management profileNumber of profiles
Profiles1 record
Tokyu Security Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tokyu Security Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tokyu Security Company
What does Tokyu Security Company do?
Tokyu Security Company provides home security, senior monitoring, and child monitoring subscription services to individual customers, along with corporate security services including stationed guards, temporary security, online monitoring, cameras, access control, and AI-powered image analysis operations (TS-Zero®). Service coverage is concentrated along the Tokyu railway corridor in 21 municipalities in Tokyo and Kanagawa, with security guard stations placed approximately every 2.5 km for rapid emergency response.
Is Tokyu Security Company a public or private company?
Tokyu Security Company is a private company. It is classified as corporate owned and is currently operating.
When was Tokyu Security Company founded?
Tokyu Security Company was founded in 2004. It employs 1,001 to 5,000 people.
Where is Tokyu Security Company based?
Tokyu Security Company is headquartered in Setagaya, Japan, in the Asia region.
How does Tokyu Security Company make money?
Six revenue lines are on record. Home Security Services are the primary driver. The others are senior Monitoring Services, child Monitoring Services, corporate/Business Security Services, あんしんモバイル (Family Notification Email) and emergency Card Food Delivery Service.
Does Tokyu Security Company have an API?
No public API is recorded for Tokyu Security Company.
What industry is Tokyu Security Company in?
Tokyu Security Company's product category is Security & Monitoring Services. Its primary akta.pro industry code is BPABAMAA, Manned Guarding & Site Security (Static Guards), with a secondary code of BPAKAAAA, Static Guarding (Access Control, Reception & Gatehouse). Its NAICS code is 561612 and its SIC code is 7381.