Community Action Agency of Delaware County

What Community Action Agency of Delaware County does

Community Action Agency of Delaware County, Inc. (CAADC) is a private 501(c)(3) nonprofit social services organization incorporated in Pennsylvania in 1979 and operating primarily in Delaware County with weatherization services extended to seven southeastern Pennsylvania counties. The organization's mission is to assist low-income residents in moving toward economic self-sufficiency through a comprehensive portfolio of interconnected programs across five service domains: housing (emergency shelters, rapid re-housing, affordable rental properties), workforce development (Work Ready welfare-to-work program, Clinical Medical Assistant training), energy conservation (Weatherization Assistance Program, Crisis Heating Assistance), support services (VITA free tax preparation, SNAP enrollment, case management, behavioral health), and economic development (Delaware County Construction Company, Lead-Based Paint Hazard Control, Home Ownership Program).

CAADC operates three homeless shelters (Life Center of Eastern Delaware County, Wesley House, Family Management Center) and manages affordable rental properties including Darby Court Apartments and Sharon Hill Commons. The organization's technology stack is minimal — it leverages SurveyMonkey for community needs assessments, PayPal for donations, and the IRS VITA system for tax preparation, but has no proprietary technology platform, API, or mobile application. Service delivery is conducted through seven physical office locations across Chester, Delaware County with walk-in intake and assessment.

The business model is a grant-funded nonprofit hybrid. Government grants from federal (HUD, FEMA, VA), state (PA DCED), and county (Delaware County offices covering Housing, Human Services, Workforce Development, Behavioral Health, etc.) sources form the primary revenue base, supplemented by private foundation grants (Independence Foundation, M&T Charitable Foundation, Genuardi Family Foundation), corporate donations (Boeing, PECO, Comcast, Wells Fargo, Vanguard, WSFS Bank), individual contributions, and earned income from the Delaware County Construction Company social enterprise. All services are provided free of charge to eligible low-income residents based on income guidelines. The current annual operating budget is $23 million, supporting 140+ staff serving over 8,000 residents and 57,000+ units of service annually.

Name

Community Action Agency of Delaware County

Legal name

Community Action Agency of Delaware County, Inc.

Website

https://caadc.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Action Agency of Delaware County (CAADC) is a 501(c)(3) nonprofit founded in 1979 that provides housing, workforce development, energy conservation, and social services to over 8,000 low-income Delaware County, Pennsylvania residents annually, operating a $23 million budget with 140+ staff.

Ownership category

akta.pro rank

Product category

Community Action and Social Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Community action services
• Homeless shelter programs
• Workforce development training
• Home weatherization services
• Affordable housing programs

Headquarters

HQ city

Pennsylvania Furnace

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Grants and Public Funding: CAADC receives substantial government funding from federal, state, and county sources including FEMA, US Department of HUD, US Department of Veterans Affairs, Pennsylvania Dept. of Community & Economic Development, Delaware County Offices (Housing, Human Services, Workforce Development, Adult Services, Behavioral Health, Children & Youth Services, Services for the Aging, Community Service), and various other public entities.
2. Private Grants and Donations: CAADC receives funding from private foundations (Independence Foundation, M&T Charitable Foundation, Genuardi Family Foundation, Justamere Foundation, Lady S. Shamburer Foundation, John G. & Ruth K. Kramer Charitable Trust), corporate donors (Boeing, PECO Energy, Comcast, Wells Fargo, Vanguard, WSFS Bank), faith-based organizations, and individual donors.
3. Economic Development Ventures: CAADC operates the Delaware County Construction Company, a fully licensed and insured construction company providing commercial and residential services. All proceeds from this venture benefit CAADC's nonprofit activities.
4. Volunteer and In-Kind Contributions: CAADC receives volunteer hours (VITA tax preparers, meal preparation at shelters, landscaping) and in-kind donations (food, toys, personal care items, baby supplies, household supplies) that support program delivery.

Pricing tiers

Go-to-market motion2 records

Core offering

CAADC is a private 501(c)(3) nonprofit social services agency that delivers housing, workforce development, energy conservation, social services, and community and economic development programs to low-income residents of Delaware County and surrounding Pennsylvania counties. Core offerings include operation of three homeless shelters, rapid re-housing and homeless prevention programs, affordable rental housing, weatherization and crisis heating assistance, free tax preparation through VITA, SNAP enrollment, workforce training (Work Ready and Clinical Medical Assistant), a licensed construction company, and lead-based paint hazard control. All services are provided free of charge to eligible residents based on income guidelines.

Product overview

CAADC is a private non-profit 501(c)(3) social services agency that provides a comprehensive portfolio of interconnected programs across five service domains: Housing Services (emergency shelters, homeless prevention, rapid re-housing, affordable rental properties), Workforce Development (Work Ready, Clinical Medical Assistant training), Energy Services (Weatherization, Crisis Heating Assistance, Utility Assistance), Support Services (VITA tax assistance, SNAP enrollment, case management, behavioral health), and Economic Development (Construction Company, Lead Hazard Control, Home Ownership). The organization operates three homeless shelters (Life Center of Eastern Delaware County, Wesley House, Family Management Center) and manages affordable rental housing across Delaware County. Services are funded through government grants, private foundations, corporate donations, and individual contributions. The portfolio is structured as a unified service delivery model with intake and assessment at the Boothwyn Administrative Office, connecting clients to appropriate programs based on needs assessment.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Housing / Homeless Shelters Three emergency shelters operated by CAADC: Life Center of Eastern Delaware County (Upper Darby) for single men and women, Wesley House Shelter (Chester) for families and single women, and Family Management Center (Chester) for families. Each provides safe housing, daily feeding programs serving approximately 150-200 persons nightly at the Life Center, and case management to move clients toward stability.
• Homeless Prevention and Rapid Re-Housing Programs including Rental Assistance, Rapid Re-Housing, and Transitional Programs designed to prevent homelessness and help families regain housing stability through time-limited rental subsidies and case management.
• Supportive Services for Veteran Families (SSVF) Program providing intensive case management and housing assistance specifically for veteran families experiencing homelessness or at risk of homelessness, linking veterans to supportive housing and county aging services.
• Weatherization Assistance Program Free energy conservation and home weatherization services provided to residents of Delaware, Chester, Lancaster, Lebanon, Dauphin, Cumberland, and Montgomery Counties, including heater cleaning, insulation, window repairs, and energy education. Average annual energy savings of $283 to $372 per household, with documented $4.50 societal return per dollar invested.
• Work Ready Program Welfare-to-Work initiative assisting residents on Public Assistance with job training, employment preparation, and case management to move toward self-sufficiency, including support for mothers of five fleeing domestic violence and other TANF recipients.
• Clinical Medical Assistant (CMA) Youth Training Program Workforce development program for out-of-school youth ages 17-24 providing Clinical Medical Assistant courses, CMA certification, paid clinical externships, case management, financial literacy, life skills, and job placement. Funded by Workforce Innovation and Opportunity Act; recent cohort graduated 19 of 20 participants.
• Volunteer Income Tax Assistance (VITA) Free tax preparation services provided by IRS-certified volunteers to low- and moderate-income families in Delaware County. In its 20+ year run, helps over 1,100 households annually with Earned Income Tax Credit and Child Tax Credit assistance.
• SNAP/Food Stamp Participation Project Outreach program helping low-income individuals and families understand and apply for SNAP/Food Stamp benefits; assisted over 400 families with registration in the most recent year reported.
• Lead-Based Paint Hazard Control Program Free program for qualifying families with children age 5 or under providing lead audits, window replacement, and repairs to remediate lead paint hazards, including lead testing, Scope of Work preparation, and final clearance testing. Co-funded by Delaware County Office of Housing and Community Development and Lawrence County Community Action Partnership.
• Delaware County Construction Company Fully licensed and insured construction company providing both commercial and residential construction services. All proceeds benefit CAADC's nonprofit activities as a social enterprise venture.
• Affordable Rental Properties CAADC manages affordable rental housing including Darby Court Apartments (Darby), Sharon Hill Commons (Sharon Hill), and additional properties with rental applications available to income-eligible households.
• Crisis Heating Assistance Program Emergency utility assistance for households experiencing heating energy crises, including utility assistance, fuel assistance, and water conservation measures for income-eligible residents.
• Finally Home Program Housing program specifically designed for families affected by the opioid crisis, providing supportive services to help achieve housing stability.
• Coordinated Entry Program Single entry point for homeless services providing assessment and case management to connect individuals and families with appropriate housing and support services across CAADC's program portfolio.
• Community Based Care Management Program Behavioral health services providing case management support for residents receiving social services to address specific needs and progress toward self-sufficiency.
• Financial Literacy Instruction Money management training and financial education services helping economically disadvantaged families develop budgeting and financial planning skills, supported by M&T Charitable Foundation funding.
• Home Ownership Program Economic development initiative helping low-income residents achieve home ownership through counseling, education, and support services.

Quantifiable outcome

• Over 8,000 Delaware County residents helped annually with vital programs and services
• +7 more outcomes

Named customers8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• LandCare Landscaping CompanyminorGTM or Marketing PartnerLandCare Philadelphia Metro team (based in Aston) volunteered their time and donated materials to provide a landscape makeover for CAADC's Boothwyn Office, including new plants, pruning, cleanup, and sprucing up a monument area dedicated to Veterans. Eight team members participated as part of LandCare's annual CommunityCare initiative.
• VSP VisionminorStrategic or Co-development PartnerVSP Vision conducted their Eyes of Hope project at the Life Center of Eastern Delaware County, providing free eye exams and free eyeglasses to 120 shelter clients and community members over two days. VSP Eyes of Hope has provided access to no-cost vision care for more than 4.5 million people in need.
• Community Outreach ProjectcoreStrategic or Co-development PartnerCommunity Outreach Project is a community and faith-based effort (including churches, synagogues, and mosques) that partners with CAADC to provide a hot, nutritious dinner 365 days a year at the Life Center shelter to approximately 150-200 homeless and economically disadvantaged residents nightly.
• Penn MedicineminorStrategic or Co-development PartnerPenn Medicine provided externship opportunities for CAADC's Clinical Medical Assistant Program participants as part of their healthcare career training.

Scale indicators10 records

Recent moves6 records

Expansion highlights10 records

Broad incumbents

• Catholic Social Services of Philadelphia: Large faith-affiliated social services organization providing housing, family services, and workforce programs. Comparable comprehensive service portfolio but in Philadelphia market with broader scope.
• Goodwill of Delaware and Brandywine County: Larger regional workforce development and social enterprise nonprofit. Comparable in workforce development mission but operates regionally with broader retail/thrift business model.

Others

• United Way of Greater Philadelphia and Southern New Jersey: Major regional funder and intermediary supporting CAADC and similar nonprofits. Listed as a major CAADC funder; comparable as a coordination/funding entity rather than direct service provider.
• Delaware County Housing Authority: Public housing authority serving Delaware County. Comparable in affordable housing mission but operates as a government entity rather than nonprofit; partial functional overlap in housing programs.

Direct peers

• PathWays PA: A southeastern Pennsylvania human services nonprofit serving low-income families with housing, workforce, and self-sufficiency programs. Direct peer to CAADC given overlapping service portfolio and regional geography.
• Bucks County Opportunity Council: A Pennsylvania Community Action Agency delivering antipoverty programs including housing, weatherization, and workforce development. Direct peer as another CAA in the same network with similar mission and funding model.

Regional players

• Chester County Food Bank: Regional food assistance nonprofit serving adjacent Chester County with hunger-relief and SNAP outreach. Comparable in addressing food insecurity for low-income residents but narrower scope than CAADC.
• Philadelphia Works: Philadelphia's workforce development board administering WIOA-funded programs. Comparable as a workforce development intermediary in the same Pennsylvania region but serving a different geography.
• Project HOME: Philadelphia-based nonprofit focused on homelessness, affordable housing, and workforce development. Comparable in addressing homelessness with a comprehensive model, but operates in a different urban geography.
• Habitat for Humanity of Philadelphia: A larger regional housing nonprofit providing affordable home ownership and rehabilitation. Comparable in housing mission but operates in a different geography and focuses on home ownership rather than emergency shelter.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CAADC.org

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Action Agency of Delaware County