What Pet Partners does

Pet Partners, LLC is a privately held veterinary hospital ownership and management organization headquartered at 10 Mountain Ledge Drive in Wilton, New York, with an Operations Support Center in the Saratoga Springs area. Founded in June 2003 by two veterinarians with nearly 40 years of combined practice experience and a businessman co-founder, the company acquires neighborhood veterinary hospitals and operates them under a partnership model that preserves each hospital's local culture while supplying centralized business management services including marketing, accounting, purchasing, operations, human resources, and information technology. IT infrastructure is delivered through a strategic partnership with Vetanium by APT, which provides hosted, managed, and 24/7 support tailored to veterinary practice needs.

Pet Partners is self-described as the second-largest private owner of freestanding veterinary hospitals in the United States, managing a network of approximately 60 affiliated hospitals across more than 22 states spanning from Colorado to Maine. The portfolio ranges from single-veterinarian clinics to large multi-doctor group hospitals and 24-hour emergency and specialty referral facilities (e.g., CARES in Pennsylvania, Veterinary Specialty Hospital of the Carolinas, Veterinary Specialists of CT). Service offerings across the network include wellness and preventive care, general surgery, dentistry, in-house laboratory testing, laser surgery and therapy, and stem cell therapy.

The business model is that of a roll-up acquirer and managed-services consolidator: revenue is generated through ownership and consolidated operations of veterinary practices, with economics supported by core strategic partnerships with Hill's Pet Nutrition, IDEXX Laboratories, and Zoetis on the supply side. Customers of the centralized services are independent veterinary practice owners seeking an exit or operating relief; end customers are pet owners receiving clinical care at the affiliated hospitals. Leadership includes Ted Sprinkle as CEO and co-founder, and Tom Butera as co-founder and Chief Medical Director.

Name

Pet Partners

Legal name

Pet Partners, LLC

Website

https://petpartnersusa.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Pet Partners is a private veterinary hospital ownership and management company that acquires neighborhood practices and provides centralized business support (marketing, accounting, HR, IT, purchasing) across a network of roughly 60 affiliated hospitals in 22+ U.S. states.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Management

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Facilities Support Management Services (8744)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary hospital management
• Veterinary practice acquisition
• Animal healthcare services
• Veterinary business services
• Veterinary hospital network

Headquarters

HQ city

Saratoga Springs

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Hospital Ownership and Management Services: Pet Partners generates revenue by purchasing neighborhood veterinary hospitals and providing centralized business management services. The company relieves organizational burdens of practice ownership, allowing veterinarians to focus on patient care while Pet Partners handles operations, marketing, accounting, purchasing, HR, and IT functions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Pet Partners purchases neighborhood veterinary hospitals and provides them with centralized business management services covering marketing, accounting, purchasing, operations, human resources, and information technology. Affiliated hospitals retain their unique culture and clinical autonomy while Pet Partners handles the administrative backbone, enabling veterinarians to focus on patient care across a network spanning general practices, specialty referral hospitals, and 24-hour emergency facilities.

Product overview

Pet Partners is a veterinary hospital management company offering a unified platform of centralized business management services for affiliated animal hospitals. The company purchases and supports veterinary practices through integrated services including marketing, accounting, purchasing, operations, human resources, and information technology support. Each affiliated hospital provides clinical services including wellness care, general surgery, dentistry, in-house laboratory testing, laser surgery, and stem cell therapy, while Pet Partners handles the administrative backbone allowing veterinarians to focus on patient care.

Differentiator

Problem solved

Functional benefit

Products and services

• Centralized Business Management Services Centralized support covering marketing, accounting, purchasing, operations, human resources, and information technology delivered to affiliated veterinary hospitals in exchange for ownership or partnership.
• Practice Management Support Expert practice management services overseeing hospital operations, staff acquisition, professional development, marketing support, and training assistance for each affiliated practice.
• Veterinary Hospital Acquisition Services Purchase of independent neighborhood veterinary hospitals combined with centralized business management services to relieve organizational burdens of practice ownership.
• Wellness and General Care Services Comprehensive wellness examinations, preventive care, and general medical services delivered to companion animals at affiliated veterinary hospitals.
• General Surgery Services Surgical procedures performed at affiliated animal hospitals, including laser surgery capabilities.
• Dentistry Services Dental care and dental surgery services for companion animals at affiliated practices.
• In-House Laboratory Testing On-site diagnostic laboratory testing capabilities at affiliated animal hospitals for rapid clinical results.
• Laser Surgery and Therapy Advanced laser surgery and therapeutic laser treatment services utilizing current technology for minimally invasive procedures at affiliated hospitals.
• Stem Cell Therapy Regenerative medicine services using stem cell therapy for pets at affiliated hospitals.
• 24-Hour Emergency Hospital Services Round-the-clock emergency veterinary care delivered at select affiliated hospitals, including specialized emergency and referral centers such as CARES.

Named customers8 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Hill's Pet NutritioncoreStrategic or Co-development PartnerHill's is dedicated to making nutrition a cornerstone of veterinary medicine. The company has created an extensive line of life stage and condition-specific pet food formulas under the Prescription Diet®, Science Diet® and Ideal Balance™ brand names. Hill's pet foods contain high-quality ingredients with the precise balance of essential nutrients. Hill's products are available in 86 countries. Through this partnership, Pet Partners hospitals have access to advanced nutritional products and services at competitive prices.
• IDEXX LaboratoriescoreStrategic or Co-development PartnerIDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices.
• Vetanium by APTcoreTechnology or IntegrationAPT established in 1996 is an information technology services and products provider dedicated to equipping enterprises throughout North America with fully realized and integrated computing solutions. Vetanium services are designed specifically to support veterinary practices and tailored to individual hospital needs, offering professional hosting, management and 24/7 technical support. Services combine flexible on-site managed services and cloud-based capabilities with complete off-site server hosting and remote maintenance.
• ZoetiscoreStrategic or Co-development PartnerZoetis discovers, develops, manufactures and commercializes a diverse portfolio of animal health medicines and vaccines designed to meet the real-world needs of veterinarians and the livestock farmers and companion animal owners they support. With 60 years of experience, Zoetis delivers quality medicines and vaccines, complemented by diagnostic product and genetics tests and supported by a range of services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Partners