NEX Datacenter
NEX Datacenter is a Jakarta-based, carrier-neutral Tier 3 certified data center operator providing colocation and the C2IX Internet Exchange to Indonesian enterprises, ISPs, content providers, and major digital platforms under PT CBN Nusantara.
- Company typePrivate
- Founded2009
- HeadquartersJakarta, Indonesia
- Headcount—
- GTM typeB2B
- OfferingServices
What NEX Datacenter does
NEX Datacenter is a carrier-neutral, Tier 3 certified colocation and Internet Exchange operator headquartered in Jakarta, Indonesia. Founded in 2009 as a subsidiary of CBN Group (PT CBN Nusantara), one of Indonesia's established Internet Service Providers, the company runs its primary data center from Cyber 2 Tower in Jakarta's central business district, hosting 350+ racks across a 1,800 square meter facility with 2MW of electrical capacity, N+1 generator redundancy, 2N UPS configuration with 45-minute battery backup, and dual air-and-water cooling systems. It targets enterprise customers, ISPs, content providers, and major Indonesian digital platforms (Detik.com, OLX Indonesia, Gojek, Blibli, Pegipegi, Indomarco), offering Half Rack, Full Rack, and Private Cage colocation packages at a 99.98% SLA.
The platform architecture combines physical infrastructure with the Cyber 2 Internet Exchange (C2IX, AS 46064), a carrier-neutral interconnection point hosting 12+ ISPs, Tier 1 and Tier 2 carriers, CDNs, and direct access to the Indonesia Internet Exchange (IIX). Physical security is multi-layered, including biometric access, mantrap entry doors, 24/7 CCTV with at least three months of retention, on-site security personnel, and VESDA fire detection with Pyroshield suppression. Certifications include Tier 3 from Uptime Institute, ISO 9001:2015 for quality management, and ISO 27001 for information security management. A proprietary NEX mobile application enables customers to monitor infrastructure metrics and manage support tickets in real time, providing a software differentiator layered on top of physical assets.
The business model is monthly recurring colocation subscriptions with tiered pricing based on rack size (20U half-rack, 42U full-rack, minimum-3-rack private cage), power capacity (6-10 Amp standard, upgradeable), and managed smart-hand services. The go-to-market motion is direct enterprise field sales supplemented by inside sales from website inquiries and a call center, with no channel partner or reseller distribution. C2IX peering generates additional recurring revenue from port utilization by ISPs, carriers, and content providers. Operations remain predominantly domestic Indonesian, with two new sites under development in Jakarta (Menara Tendean) and Bogor (Sentul) intended to extend geographic footprint.
NEX Datacenter firmographics
Firmographics- Name
- NEX Datacenter
- Legal name
- PT CBN Nusantara
- Website
- https://nexdatacenter.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Short description
- NEX Datacenter is a Jakarta-based, carrier-neutral Tier 3 certified data center operator providing colocation and the C2IX Internet Exchange to Indonesian enterprises, ISPs, content providers, and major digital platforms under PT CBN Nusantara.
- Ownership category
- akta.pro rank
NEX Datacenter industry classification
Industry- Product category
- Data Center Colocation Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- akta.pro primary industry
- Interconnection-Focused Colocation (IX / Meet-Me-Room Ecosystems) (HDABACAF)
- akta.pro secondary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where NEX Datacenter is headquartered
LocationHeadquarters
- HQ city
- Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices4 records
Markets served
NEX Datacenter business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Colocation Services: NEX generates recurring revenue through colocation services where customers rent rack space (half rack, full rack, or private cages) to host their servers and IT infrastructure. Pricing is based on the size of rack space and power capacity selected. Long-term customer relationships (10+ years with some clients) indicate recurring contract-based revenue.
- Internet Exchange Peering Services: Revenue is generated through C2IX (Cyber 2 Internet Exchange), a neutral commercial IX that allows ISPs, carriers, content providers, and businesses to interconnect. Members pay for port utilization and connectivity to the exchange, generating recurring peering fees.
- Managed Infrastructure Services: Additional revenue streams include smart hand services (remote reboot, power on/off support), infrastructure monitoring services via the NEX mobile application, and custom cage configurations for enterprise clients requiring dedicated physical space.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Half Rack — 20U rack space with 6 Amp power, SLA 99.98%, smart hand support included. |
| Subscription | Monthly | Full Rack — 42U full rack with 10 Amp power, SLA 99.98%, smart hand support. |
| Subscription | Monthly | Private Cage — Minimum 3 dedicated racks in a secure private cage, SLA 99.98%, basic smart hand. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
NEX Datacenter product offering
Product offeringCore offering
NEX Datacenter provides carrier-neutral colocation and internet exchange services from its Tier III certified facility at Cyber 2 Tower, Jakarta, offering half rack, full rack, and private cage configurations on a 99.98% uptime SLA. It also operates C2IX (Cyber 2 Internet Exchange, AS 46064), a neutral commercial IX that interconnects ISPs, telecom operators, CDNs, content providers, and mobile operators. Customers monitor rack-level conditions (temperature, humidity, UPS runtime, power consumption, tickets) through the NEX Mobile Application.
Product overview
NEX Datacenter is Indonesia's leading provider of premium carrier-neutral data center solutions. The company offers two core services: Colocation Data Center (including Half Rack, Full Rack, and Secure Cage packages) and the Cyber 2 Internet Exchange (C2IX). The colocation services provide Tier 3 certified infrastructure with power, cooling, security, and connectivity solutions. C2IX enables network providers to interconnect. Additionally, the NEX Mobile Application provides infrastructure monitoring capabilities. All services are supported by redundant power systems, HVAC cooling, physical security (CCTV, biometric, security guards), and fire protection systems.
Differentiator
Problem solved
Functional benefit
Brands
- C2IX (Cyber 2 Internet Exchange): Neutral commercial Internet Exchange placed at NEX Data Center, enabling connection between Internet Service Providers, International Carriers, Mobile Operators, Content Providers, VoIP Providers, Application Developers, Web Hosts and other related businesses. AS46064.
Products and services
- Colocation Data Center Carrier-neutral colocation service at the Tier III certified Cyber 2 Tower facility in Jakarta, offering rack space and power (half rack 20U/6A, full rack 42U/10A, and private cage of 3+ racks) under a 99.98% uptime SLA with smart hand support, redundant power (N+1 generators, 2N UPS, PDU A+B), dual air- and water-chilled cooling, biometric and CCTV security, VESDA and Pyroshield fire safety, and direct connectivity to 12+ ISPs plus the Indonesia Internet Exchange (IIX). Intended for Indonesian enterprises that need high-availability, in-country hosting.
- Cyber 2 Internet Exchange (C2IX) Neutral commercial Internet Exchange (AS 46064) operated inside the NEX Cyber 2 Tower facility, providing public and private peering through a single connection for ISPs, international carriers, mobile operators, CDN operators, content providers, VoIP operators, application developers, and web hosts. Members connect on-site and gain direct access to the Indonesia Internet Exchange (IIX) and to Tier 1 and Tier 2 network operators present in-facility.
Quantifiable outcome
- 99.98% uptime SLA across all colocation tiers
- +3 more outcomes
Companies that use NEX Datacenter
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles2 records
NEX Datacenter technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature7 records
NEX Datacenter partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Indonesia Internet Exchange (IIX)coreNEX provides direct connectivity to the Indonesia Internet Exchange (IIX) through its carrier-neutral network exchange. This enables customers to peer with Indonesian networks directly, reducing latency and improving network performance for domestic internet traffic.
- CBN (PT CBN Nusantara) / CBN GroupcoreNEX Datacenter emerged from CBN, one of Indonesia's leading Internet Service Providers. CBN provides the foundational network infrastructure, enterprise client relationships, and operational expertise that underpin NEX's carrier-neutral data center and internet exchange services.
- 12+ Internet Service Providers (ISPs)coreNEX's carrier-neutral facility hosts 12+ internet service providers on-site, enabling customers to directly connect with their preferred providers. These include national and international telecoms operators, Tier 1 and Tier 2 network operators, mobile operators, and content providers.
- International Tier 1 and Tier 2 Network OperatorscoreNEX facilitates interconnection with global and national Tier 1 and Tier 2 network operators for peering and transit purposes. This allows customers to access international networks directly from the NEX facility.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
NEX Datacenter competitors and assessment
Company assessmentBroad incumbents
- Digital Realty: Digital Realty is a global hyperscale-and-retail colocation incumbent with PlatformDIGITAL interconnection offerings. It is the broad incumbent benchmark for the global carrier-neutral data center category and represents both a competitive reference point and a potential strategic acquirer for an interconnection-rich Indonesian asset like NEX.
- Telkom Indonesia Data Center: Telkom Indonesia operates the country's largest telco-owned colocation and CDN footprint through its Datel and neuCentrIX units. As the domestic incumbent carrier with regulatory advantages, it competes with NEX for enterprise and government workloads, particularly where bundling with domestic connectivity is decisive.
- Equinix: Equinix is the global leader in carrier-neutral colocation and interconnection (IBX), and the category-defining benchmark for IX ecosystems similar to C2IX. While Equinix has limited direct presence in Indonesia today, its model — interconnection-dense, retail colocation — is exactly what NEX aspires to, and any Equinix entry into Indonesia would be the most direct threat to NEX's positioning.
Direct peers
- Biznet Data Center: Biznet is an Indonesian telecom-and-data-center operator running carrier-neutral colocation facilities with NOC in Jakarta and other Indonesian metros. It overlaps with NEX on enterprise colocation, carrier hotel positioning, and serves the same regulated-data and digital-economy customer base.
- DCI Indonesia: DCI Indonesia is the largest pure-play colocation provider in Indonesia, operating Tier III/Tier IV facilities in Jakarta and other cities. It directly competes with NEX on enterprise colocation, pricing, and uptime SLAs, and is the most analogous operator at the same stage and geography.
- NTT GDC Indonesia: NTT Global Data Centers operates a Jakarta campus (formerly Cyberjaya-adjacent NTT Indonesia) directly competing for hyperscale and enterprise colocation customers. NTT brings global brand, scale, and capital that NEX must compete against for premium enterprise RFPs.
Emerging players
- ST Telemedia: ST Telemedia Global Data Centres operates carrier-neutral facilities across SE Asia (Singapore, Malaysia, Thailand, Indonesia, Philippines). It is an emerging regional peer with comparable interconnection-and-colocation product offering targeting similar Southeast Asian enterprise and cloud customers.
- AirTrunk: AirTrunk is an APAC-focused hyperscale data center platform with rapid expansion across SE Asia (Singapore, Malaysia, Thailand, Indonesia). Its recent entry into Indonesia puts it in direct competition for hyperscale anchor tenants that NEX might otherwise capture, altering the local supply landscape.
- GDS Holdings: GDS is a leading Asia-Pacific carrier-neutral colocation provider focused on China and SE Asia. While its primary footprint is China-based, its SE Asia expansion strategy and interconnection-centric positioning make it an emerging regional comparable for an asset like NEX.
Regional players
- Bridge Data Centres: Bridge Data Centres operates hyperscale and enterprise colocation facilities in Malaysia and Thailand with similar carrier-neutral positioning. While it does not directly serve Indonesia, its regional scale and customer overlap (APAC tech and financial firms) make it a comparable regional data center operator in SE Asia.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
NEX Datacenter social profiles
Digital presenceNEX Datacenter compliance and trust
Trust signalCompliance4 records
NEX Datacenter financial estimates
Financial estimateRevenue estimate
Valuation estimate
NEX Datacenter leadership team
Management profileNumber of profiles
Profiles1 record
NEX Datacenter funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NEX Datacenter M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NEX Datacenter
What does NEX Datacenter do?
NEX Datacenter provides carrier-neutral colocation and internet exchange services from its Tier III certified facility at Cyber 2 Tower, Jakarta, offering half rack, full rack, and private cage configurations on a 99.98% uptime SLA. It also operates C2IX (Cyber 2 Internet Exchange, AS 46064), a neutral commercial IX that interconnects ISPs, telecom operators, CDNs, content providers, and mobile operators. Customers monitor rack-level conditions (temperature, humidity, UPS runtime, power consumption, tickets) through the NEX Mobile Application.
Is NEX Datacenter a public or private company?
NEX Datacenter is a private company. It is classified as corporate owned and is currently operating.
When was NEX Datacenter founded?
NEX Datacenter was founded in 2009.
Where is NEX Datacenter based?
NEX Datacenter is headquartered in Jakarta, Indonesia, in the Asia region.
How does NEX Datacenter make money?
Three revenue lines are on record. Colocation Services are the primary driver. The others are internet Exchange Peering Services and managed Infrastructure Services.
Who are NEX Datacenter's main competitors?
Broad incumbents on record are Digital Realty, Telkom Indonesia Data Center and Equinix. Direct peers are Biznet Data Center, DCI Indonesia and NTT GDC Indonesia. Emerging players are ST Telemedia, AirTrunk and GDS Holdings. Bridge Data Centres is listed as a regional player.
Does NEX Datacenter have an API?
No public API is recorded for NEX Datacenter.
What industry is NEX Datacenter in?
NEX Datacenter's product category is Data Center Colocation Services. Its primary akta.pro industry code is HDABACAF, Interconnection-Focused Colocation (IX / Meet-Me-Room Ecosystems), with a secondary code of HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC). Its NAICS code is 5182.