What Access Group Solutions does

Access Group Solutions is an Australian privately held integrated services management company founded in 1991 and headquartered in Gladesville, NSW. It delivers a unified bundle of security, cleaning, HVAC, property and asset maintenance, concierge, project management and capital works, traffic management, and labour hire services to retail, commercial, industrial, medical, hospitality, government, and road/construction clients across all Australian states and territories. The company holds security operating licences in every Australian state/territory and is certified to ISO 9001, ISO 14001, and ISO 45001 (all valid through 2028), making it eligible for regulated and government procurement work. Its technology stack includes body worn cameras, GPS Man Down devices, smart radios with GPS tracking and voice recording, and incident reporting software with data analytics; it operates a 24/7/365 centralised call centre (1300 888 247).

The business model is managed services and contract-based professional services delivered through direct enterprise and government sales. Services are quoted per engagement and tailored to client requirements; pricing is not publicly disclosed. The go-to-market emphasises integrated multi-discipline delivery, 24/7 operational coverage, and national reach as the primary procurement advantages, with brand presence supported by community engagement events, industry association participation (Managing Director Fred Khoury serves on the ASIAL Board in his third term), and an active corporate website and newsletter. The company is founder/management-led with no disclosed external investors, parent company, M&A activity, or public funding events; named enterprise customers include Westfield Kotara and GPT Group Property Trust. ESG positioning is evidenced by an Innovate Reconciliation Action Plan 2024-2026 and a Modern Slavery Statement 2023.

Name

Access Group Solutions

Legal name

Access Group Solutions

Website

https://accessgroupsolutions.com.au

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Access Group Solutions is an Australian integrated facilities management company founded in 1991, delivering security, cleaning, HVAC, maintenance, traffic management, concierge, and labour hire services to retail, commercial, industrial, medical, government, and road/construction clients across all Australian states and territories.

Ownership category

akta.pro rank

Product category

Integrated Facilities Management Services

NAICS

Services to Buildings and Dwellings (5617), Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621), Temporary Help Services (561320)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Doors, Gates, Loading Docks & Access Systems Service (IMAIABAH)

akta.pro secondary industry

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Integrated facilities management
• Security services
• Commercial cleaning services
• Traffic management services
• Labour hire staffing

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Integrated Facilities Management Services: Comprehensive facilities management services combining security, cleaning, HVAC, property maintenance, and other specialist services under a unified managed services model.
2. Traffic Management Services: Traffic control services including site establishment, traffic control plans, regulatory permits, construction traffic management plans, equipment hire, and labour hire for traffic controllers. Operates 24/7/365.
3. Project Management & Capital Works: Project management, design, construction and maintenance solutions for retail and commercial precincts including total project management, concept design, construction, de-fits, shop fitting, and specialist trades.
4. Labour Hire: Temporary, part-time and full-time staff recruitment across retail, customer service, administration, facilities management, and maintenance sectors since 1991.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Access Group Solutions delivers integrated services management for retail, commercial, and industrial clients across Australia, combining security, cleaning, HVAC, property and asset maintenance, concierge and customer service personnel, traffic management, project management and capital works, and labour hire under a single managed-services model. Founded in 1991, the company operates a 24/7 call centre and deploys 700+ personnel nationwide under multiple state security licences and ISO certifications.

Product overview

Access Group Solutions offers a unified integrated services management platform combining multiple service lines: Security Services (including body worn cameras, GPS man-down, K9 teams, and smart radios), Cleaning Solutions, HVAC, Concierge & Customer Service Personnel, Property & Asset Maintenance, Project Management & Capital Works, Traffic Management, and Labour Hire. Established in 1991, the company serves retail, commercial, and industrial portfolios across Australia with a 24-hour call centre supporting all services.

Differentiator

Problem solved

Functional benefit

Products and services

• Integrated Solutions Comprehensive service combining cleaning, security, property maintenance, project management, traffic management, HVAC, labour hire, and 24-hour call centre into a unified delivery model for retail, commercial, and industrial clients.
• Security Services Security solutions including body worn cameras, GPS man-down technology, stab vests, K9 teams for crowd dispersal and patrol, and smart radio communication systems with GPS tracking and voice recording capabilities, delivered to retail, commercial, industrial, and government clients across Australia.
• Cleaning Solutions Specialist cleaning services across retail, commercial, industrial, medical facilities, hospitality precincts, and government sectors with quality assurance and risk compliance.
• HVAC Services Heating, ventilation, and air conditioning services for facilities management across client sites.
• Concierge & Customer Service Personnel Staffing solution providing trained concierge and customer service personnel for retail, commercial towers, shopping centres, information desks, product launches, and special events.
• Property & Asset Maintenance Consulting and contracting services including preventive maintenance (plumbing, electrical, carpentry, roofing, painting), refurbishments, capital upgrades, defits of commercial and retail premises, and 24/7 responsive maintenance help desk.
• Project Management & Capital Works Total project management, concept design, construction, installation, commercial and retail defits, shop fitting, retail/commercial hoardings, detailed joinery, and specialist trades services for retail and commercial precincts.
• Traffic Management 24/7 traffic systems and solutions including site establishment, traffic control plans, regulatory permit acquisition, construction traffic management plans, equipment hire (VMS boards, portable traffic lights, arrow boards, lighting towers), and labour hire for traffic controllers.
• Labour Hire Temporary, part-time, and full-time staffing across retail, customer services, administration, office/commercial, facilities operations, and maintenance since 1991, including pre-screening, background checks, and industry-specific training.

Quantifiable outcome

• 90% reduction in complaints when body worn cameras are used by security personnel
• +2 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• GPT (Group Property Trust)coreGTM or Marketing Partner · 14 March 2024Access Group Solutions and GPT participated together in the Clontarf Hunter Region Employment Summit, engaging with young people about employment opportunities. The partnership focuses on community engagement and employment pathways, demonstrating shared commitment to nurturing talent and fostering career opportunities in the Hunter Region.

Scale indicators4 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• MSS Security: Australia-focused security services provider delivering guarding, mobile patrols and concierge across retail, commercial and government — competes with AGS for the same security contracts in retail precincts and property.
• Ventia (formerly Broadspectrum): Large Australian facility services and infrastructure support provider delivering integrated maintenance, security and cleaning across public and commercial estates — same national, multi-service profile as Access Group Solutions.
• Programmed Maintenance Services: Australian provider of labour hire, planned maintenance and facility services across commercial, retail and industrial sectors — comparable labour-hire and property maintenance arm to AGS.
• Spotless Group: Australia's largest integrated facilities management provider offering cleaning, security, catering and asset services to retail, commercial and government clients — directly comparable integrated model and customer base to Access Group Solutions.

Broad incumbents

• Sodexo Australia: Global integrated facilities management and food services major with substantial Australian operations in cleaning, security and FM — competes for the same retail, commercial and healthcare contracts as AGS but at much larger scale.
• Downer EDI (Downer Group): ASX-listed Australian infrastructure and facilities services group providing maintenance, asset management and rail infrastructure services — overlaps with AGS on property maintenance and asset management contracts.
• Compass Group Australia: Global support services major with Australian food service and integrated facilities operations, including cleaning and support services — adjacent FM and support competitor at scale.
• ABM Industries: US-listed integrated facility services provider delivering janitorial, parking, security and HVAC across commercial, aviation and healthcare — closest international comparable to AGS's integrated services model.
• ISS Facility Services (Australia): Global workplace experience and facility services provider offering integrated services including cleaning, security and property services to Australian enterprise clients — directly overlapping integrated FM offering.

Regional players

• Serco Australia: International outsourced services operator with Australian presence in security, custodial and facilities management for government and infrastructure clients — competes for regulated FM and security mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Access Group Solutions