What ResidentialONE does

ResidentialONE is a privately held, fee-based property management company headquartered in Columbia, Maryland, that manages close to 10,000 apartment units across more than 85 properties in Maryland, Virginia, and Washington, DC. Founded in 2015, the company represents third-party property owners including individual owners, non-profit and for-profit organizations, family trusts, and government or quasi-government agencies. Its portfolio is organized across three primary lines: conventional apartment communities, affordable housing under HUD, LIHTC, Section 8, and tax-exempt bond programs, and senior living communities for adults aged 55 and 62 plus under the Victory and Senior Life sub-brands.

The company generates revenue through management fees charged to property owners for a full suite of services including leasing, maintenance, marketing, accounting, and compliance management, with no publicly disclosed pricing. Operational technology is limited to a standard property management platform with third-party rent payment processing via GoEnzo; there is no disclosed proprietary technology or AI/ML capabilities. The company's most differentiated assets are operational: an in-house Maintenance Training Program at a dedicated facility in Mount Rainier, MD, a College Initiative partnership with Southern New Hampshire University, and credentialed training programs approved by NAHB and NAHMA for certifications including HCCP, SHCM, NAHP, CPO, NAHMS, and NAHMT.

ResidentialONE has been consistently named to the NAHMA list of Top Affordable Management Companies and reports 97% average occupancy with rent growth of 4.9% on nearly half its portfolio, outperforming the 2.1% competitor average. Leadership is led by President Tony Ross, with Regional Vice President Sescel Harris (promoted 2024) and Regional Director Nevin Kamal (promoted September 2023) overseeing the field operations. The company is employee-centric in positioning, with a stated commitment to professional development as a recruiting and retention lever in a labor-constrained service industry.

Name

ResidentialONE

Legal name

ResidentialONE

Website

https://www.res1.net

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

ResidentialONE is a privately held, fee-based property management company managing close to 10,000 apartment units across 85+ affordable, conventional, and senior living properties in Maryland, Virginia, and Washington, DC for third-party owners, non-profits, and government agencies.

Ownership category

akta.pro rank

Product category

Residential Property Management

NAICS

Real Estate Property Managers (53131), Residential Property Managers (531311)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Multifamily Apartment Property Management (BPAJAFAA)

akta.pro secondary industries

Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Active Adult / Senior Community Association Management (BPAJAHAJ)

Keywords

• Multifamily property management
• Affordable housing management
• Apartment leasing services
• Senior living communities
• Resident services programs

Headquarters

HQ city

Columbia

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Property Management Fees: Fee-based property management services for third-party owners including individual owners, non-profit organizations, family trusts, government, and quasi-government agencies. Revenue derived from management fees charged to property owners for services including leasing, maintenance, marketing, accounting, and compliance management.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ResidentialONE is a fee-based property management firm that manages close to 10,000 residential apartment units on behalf of third-party owners in the Mid-Atlantic region. Services span leasing, maintenance, marketing, accounting, and compliance management, including specialized expertise in Low Income Housing Tax Credit (LIHTC), Section 8, HUD-insured, and tax-exempt bond properties, alongside senior living and resident engagement programs.

Product overview

ResidentialONE is an award-winning property management company managing close to 10,000 apartment units across Maryland, Virginia, and Washington, DC. The company operates a multi-brand portfolio of residential properties organized into three main categories: conventional apartment communities (such as The Bridge, Solstice, Mills Place, and The Hamlin), senior living communities under the Victory and Senior Life brands (including Victory Crossing, Victory Court, Victory Square, Silver Creek, and Homecrest House), and specialized affordable housing properties with HUD program certifications. Core services include property management, resident services (featuring the Guitars Not Guns program and community engagement initiatives), senior living services, and professional development programs. The company offers employee training through its Maintenance Training Program (MTP) at a dedicated facility in Mount Rainier, MD, and partners with Southern New Hampshire University for its College Initiative degree program. With approximately 85+ individual properties, ResidentialONE provides comprehensive real estate management solutions for third-party clients including individual owners, non-profit organizations, family trusts, and government agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Management Services Full-service property management for residential properties including acquisition, conventional marketing, and Low Income Housing Tax Credit (LIHTC) management for third-party owners in Maryland, Virginia, and Washington DC.
• Resident Services Resident engagement and community programs including the Guitars Not Guns music program, community service projects, and partnership programs with local organizations for residents of managed communities.
• Senior Living Services Specialized property management for senior apartment communities (typically 55+) across Maryland, Virginia, and Washington, DC, with resident satisfaction and community engagement programs.
• Professional Development Programs Employee training, fair housing certification, and career development programs including management training and the Maintenance Training Program (MTP), plus a college initiative partnership with Southern New Hampshire University offering subsidized Associate's and Bachelor's degrees.
• Maintenance Training Program (MTP) In-house maintenance training facility in Mount Rainier, MD providing hands-on and classroom instruction covering plumbing, electrical, HVAC, and OSHA compliance with certifications through HBI/NAHB RCA Series and ESCO Institute.
• Victory Crossing Senior Apartments LEED-certified senior living community in Silver Spring, MD offering one- and two-bedroom apartments with modern kitchens, digital thermostats, and sustainable design elements for adults 55+.
• Legacy Temple Court Brand-new affordable apartment community in Washington, DC featuring studios to four-bedroom homes with contemporary amenities, fitness center, resident lounge, and landscaped courtyards.
• Mills Place Brand-new affordable apartment community in Brookland, Washington, DC with one-, two-, and three-bedroom homes featuring quartz countertops, stainless steel appliances, and community amenities.
• Mosby Heights Townhouse community in Harrisonburg, VA offering two-, three-, and four-bedroom homes with patios, private entrances, and proximity to James Madison University.

Quantifiable outcome

• 97% average occupancy rate maintained across portfolio
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Southern New Hampshire University - College for AmericacoreStrategic or Co-development PartnerPartnership through the Residential ONE College Initiative, offering employees a heavily subsidized opportunity to earn an Associate's Degree in General Studies with an Emphasis in Business or a Bachelor of Arts Degree in Communications with an Emphasis in Business. Coaches are assigned from both the university and Residential ONE, with the degree fully accredited and offered in an online environment.
• National Association of Home Builders (NAHB)coreStrategic or Co-development PartnerMost ResidentialONE training programs have been approved by NAHB as meeting continuing education requirements for certifications including HCCP, SHCM, NAHP, NAHP-e, CPO, NAHMS, and NAHMT.
• National Affordable Housing Management Association (NAHMA)coreStrategic or Co-development PartnerTraining programs approved by NAHMA for continuing education requirements and certifications including HCCP, SHCM, NAHP, CPO, NAHMS, and NAHMT. Tony Ross serves as a NAHMA Approved SHCM Program Training Provider.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• WinnCompanies: WinnCompanies is one of the largest US property managers with deep expertise in affordable housing (LIHTC, Section 8) and market-rate multifamily, directly comparable to ResidentialONE's specialized compliance-driven PM offering.
• The NRP Group: NRP is an affordable housing developer, owner, and property manager with strong LIHTC expertise, directly comparable to ResidentialONE's affordable housing and HUD program specialization.
• Bozzuto Group: Bozzuto is a large Mid-Atlantic-based property management, development, and construction firm managing ~80,000+ units, with strong multifamily and mixed-use capabilities overlapping ResidentialONE's regional footprint and fee-based PM model.
• Enterprise Community Partners: Enterprise is a major nonprofit developer and operator of affordable housing across the Mid-Atlantic with extensive LIHTC and HUD expertise, competing for affordable housing management contracts in the same geography.
• Bell Partners: Bell Partners is a multifamily owner-operator and third-party manager with ~70,000 units across the East Coast and Midwest, comparable to ResidentialONE in business model and regional concentration.

Broad incumbents

• UDR Inc. UDR is a national multifamily REIT with both owned and managed assets; Sescel Harris previously worked at UDR as district manager, and the firm is a broad incumbent in multifamily operations comparable to ResidentialONE.
• Greystar Real Estate Partners: Greystar is the largest multifamily property manager globally with ~800,000+ units under management, providing broad overlapping third-party PM services that compete with ResidentialONE for larger institutional mandates.
• Aimco: Aimco is a diversified REIT and multifamily operator with both ownership and third-party management; comparable to ResidentialONE as a broad incumbent in the multifamily PM space.

Emerging players

• Holladay Properties: Holladay is a mid-sized multifamily and senior living property manager with mixed conventional and affordable housing exposure, comparable to ResidentialONE in scale and segment mix.

Regional players

• Catholic Charities Housing Services: Catholic Charities and similar faith-based nonprofit housing operators manage affordable housing in the Mid-Atlantic with comparable LIHTC/HUD programs and government agency clients.

Market position

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ResidentialOneMD
• LinkedInlinkedin.com/company/residential-one

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ResidentialONE