Coastal Electric Cooperative

What Coastal Electric Cooperative does

Coastal Electric Cooperative distributes electric power to residential, business, agricultural, educational, and other members within its service area. It provides account management, billing and payment options, service starts, stops and transfers, outage reporting, restoration updates, and a mobile member portal. The cooperative offers energy-use guidance, rooftop and cooperative solar programs, electric-vehicle information, construction guidelines, outdoor lighting, surge protection, and home-improvement loans. It also provides electrical safety resources, storm preparedness information, generator guidance, and safety demonstrations.

Name

Coastal Electric Cooperative

Legal name

Coastal Electric Cooperative

Website

https://www.coastalelectriccooperative.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

51–100 employees

Short description

Coastal Electric Cooperative is a not-for-profit, community-owned electric cooperative providing electricity and related services.

Ownership category

akta.pro rank

Product category

Electric Utility Distribution Services

NAICS

Electric Power Generation, Transmission and Distribution (2211), Electric Power Distribution (221122), Solar Electric Power Generation (221114)

SIC

Electric Services (4911)

akta.pro industry

PRIMARYEUADABAC

Electric Cooperatives (Rural/Member-Owned Utilities)

Energy, Utilities & Environment/Electric Transmission & Distribution (T&D)/Distribution System Operators (DSOs) & Electric Distribution Utilities

SECONDARYEUAMAJAD

Distributed Generation (DG) Solar & Small Wind

Energy, Utilities & Environment/Renewable Energy (Solar, Wind, Hydro & Geothermal)/Distributed Energy Resources & Community Renewables (Community Solar, Microgrids)

SECONDARYEUAGADAJ

Green Tariffs & Utility Renewable Supply Programs

Energy, Utilities & Environment/Energy Trading, Marketing & Retail Supply/Power Purchase Agreements (PPAs) & Structured Energy Products

Keywords

• Electric distribution services
• Member-owned cooperative
• Residential electricity supply
• Commercial power services
• Renewable energy programs

Headquarters

HQ city

Midway

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Others, Technology or R&D, Marketing or Sales

Revenue model

1. Electricity Distribution Services: Member-owned electric cooperative that generates revenue through electricity distribution to residential and commercial members. Members pay for electricity consumption based on rate schedules. As a cooperative, any excess revenue may be returned to members as capital credits.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Coastal Electric Cooperative distributes electricity to residential and commercial members across the Georgia coastal service territory, billing usage through residential and commercial rate schedules on a monthly cadence. It supplements core distribution with member self-service channels (SmartHub portal, QuickPay, iOS/Android apps, outage reporting), billing programs (AutoPay, Levelized Billing, Advance Pay, Senior Advantage), and value-add programs including Surge Guard equipment protection, Home Plus Loans, Outdoor Lighting, Rooftop and Cooperative Solar, Electric Vehicles support, and Co-op Connections discounts. The cooperative also operates Coastal Fiber Internet, a broadband subsidiary serving the same footprint.

Product overview

Coastal Electric Cooperative is a member-owned electric utility that operates as a single-cooperative structure offering a unified suite of services centered on electricity distribution and energy management. The core member-facing products include SmartHub (online/mobile account portal for billing, payments, and service management), QuickPay (expedited payment option), and outage reporting services. These are complemented by energy programs including Rooftop Solar and Cooperative Solar for renewable energy options, Electric Vehicles support, and energy efficiency guidance. Additional member value services encompass billing programs (AutoPay, Levelized Billing, Advance Pay, Senior Advantage), equipment protection (Surge Guard), financing (Home Plus Loans), outdoor lighting services, and the Co-op Connections discount card. The cooperative also provides broadband internet through its Coastal Fiber Internet subsidiary. Community engagement programs include Washington Youth Tour, Bright Ideas teacher grants, scholarships, Operation Round Up charitable giving, and Safety Center educational resources.

Differentiator

Problem solved

Functional benefit

Products and services

• SmartHub Member Portal Online member portal enabling cooperative members to view bills, make payments, manage account details, submit service requests, and report outages without visiting an office.
• QuickPay Expedited bill payment service allowing members to pay using their account number and last name or business name without logging into the SmartHub portal.
• Coastal Electric Mobile App Native iOS and Android applications for Coastal Electric Cooperative members to manage accounts, pay bills, and report outages from mobile devices.
• Surge Guard Equipment protection program covering member appliances and electronics from damage caused by power surges on the cooperative's distribution system.
• Home Plus Loans Financing program that helps cooperative members fund home improvement projects, including energy-efficient upgrades, with repayment terms structured for member households.
• Outdoor Lighting Program offering outdoor lighting installation and maintenance services for member residential and commercial properties within the cooperative service territory.
• Rooftop Solar Program enabling cooperative members to install rooftop solar panels with cooperative interconnection support and grid-tie services.
• Cooperative Solar Community solar subscription program allowing cooperative members to subscribe to shared solar energy without installing equipment on their own rooftops.
• Coastal Fiber Internet High-speed fiber broadband internet service provided by the cooperative's subsidiary for members within the Georgia coastal service territory.
• Co-op Connections Card Member discount program providing savings on products and services from participating local and national businesses through a cooperative-issued card.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Touchstone EnergycoreGTM or Marketing PartnerCoastal Electric Cooperative is a member of Touchstone Energy, a national cooperative marketing organization. This partnership provides national brand recognition, marketing support, and benchmarking programs including the ACSI customer satisfaction rankings.
• Bryan Fisherman's CooperativeminorOthersCoastal Electric Cooperative supports community economic development through involvement with the Bryan Fisherman's Cooperative waterfront reimagining project, demonstrating commitment to local community development beyond electricity services.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Jackson EMC: Member-owned electric cooperative serving northeast Georgia; directly comparable as a Touchstone Energy-affiliated Georgia co-op offering residential/commercial electricity distribution, broadband, and member programs.
• Cobb EMC: Georgia member-owned electric cooperative providing electricity distribution and related services including fiber broadband; comparable in cooperative structure, member programs, and energy solutions portfolio.
• Sawnee EMC: Georgia electric cooperative providing electricity distribution, solar programs, and member services in the metro Atlanta/north Georgia region; directly comparable in mission, structure, and service offerings.
• Walton EMC: Member-owned Georgia electric cooperative distributing electricity to residential and commercial members; highly comparable business model, regulatory treatment, and member program set.
• Southern Rivers Energy: Georgia electric cooperative serving members across central and east-central Georgia with electricity distribution and member services; directly comparable in scale and rural distribution focus.
• Excelsior EMC: Georgia member-owned electric cooperative distributing electricity in a defined rural service territory; comparable cooperative structure, member programs, and capital credits model.
• GreyStone Power: Georgia electric cooperative providing electricity distribution and related services to members west of Atlanta; comparable as a Touchstone Energy-affiliated co-op with similar member engagement programs.
• Tri-County EMC: Georgia member-owned electric cooperative serving residential and commercial members in a defined rural/suburban territory; directly comparable in cooperative governance and service portfolio.

Broad incumbents

• Georgia Power: Investor-owned utility and the dominant electric service provider in Georgia; operates in the same geography with overlapping generation, transmission, and distribution capabilities, serving as the principal competitive reference point for Georgia electric cooperatives.

Others

• Oglethorpe Power Corporation: Generation and transmission cooperative serving 38 Georgia electric membership cooperatives; comparable as part of the cooperative utility ecosystem in Georgia and relevant for wholesale power supply dynamics affecting Coastal Electric.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coastal Electric Cooperative