Jewish Family & Community Services East Bay

What Jewish Family & Community Services East Bay does

Jewish Family & Community Services East Bay (JFCS East Bay) is a 501(c)(3) nonprofit social services organization founded in 1877 and headquartered in Berkeley, California, with a second office in Concord. Operating continuously for over 150 years, the organization delivers multilingual, multicultural human services across five core areas: Refugee Services (including specialized Afghan, Ukrainian, and LGBTQ refugee programs), Immigration Law (DOJ-recognized with accredited representatives), Older Adults and Aging (consultation, case management, and home care via Beacon Homecare partnership), Children, Youth, and Families (trauma-informed preschool consultation and therapy), and Jewish Community Care (safety-net services, Holocaust survivor support, Russian-speaking program, and bereavement groups).

JFCS East Bay does not operate a technology product; the underlying "platform" is a multilingual case-management workflow supported by web-based intake forms, phone lines in five-plus languages, and direct in-person service delivery. Staff credentials include immigration attorneys, DOJ-accredited representatives, licensed psychologists and therapists, and bilingual caseworkers — many themselves former refugees or immigrants — collectively covering Arabic, Dari, Farsi, French, Pashto, Russian, Spanish, Ukrainian, and Urdu. The organization is the sole regional provider for 250+ Holocaust survivors across Alameda and Contra Costa Counties and operates within a 50+ organization partner ecosystem anchored by the Claims Conference, JFNA, HIAS, the International Rescue Committee, county behavioral health departments, and the Afghan Coalition.

The revenue model is a hybrid of charitable contributions (individuals, foundations, corporations via legacy giving, stock, donor-advised funds, employer matching, in-kind donations), government grants and contracts (California DSS, county behavioral health, federal resettlement funding routed through national agencies), and modest fee-for-service income (e.g., preschool consultation). Most direct services are free to clients; counseling accepts Medicare and select insurance. JFCS East Bay is governed by a board led by President Sam Alcabes and operated by CEO Robin Mencher alongside Chief Program Officer Allyson Holmes-Knight and Chief Development Officer Mercy Willard. The organization holds a 4-star Charity Navigator rating.

Name

Jewish Family & Community Services East Bay

Legal name

Jewish Family & Community Services East Bay

Website

https://jfcs-eastbay.org

Company type

Private

Founded year

1877

Operating status

Operating

Headcount range

101–250 employees

Short description

JFCS East Bay is a 150-year-old Berkeley-based 501(c)(3) nonprofit delivering multilingual refugee resettlement, immigration legal services, aging support, children's mental health, and Jewish community care to residents of Alameda and Contra Costa Counties.

Ownership category

akta.pro rank

Product category

Social and Human Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI)

akta.pro secondary industries

Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Diaspora, Family Reunification & Case Management Services (BPADAHAM)

Keywords

• Refugee resettlement services
• Immigration legal services
• Older adult care
• Mental health counseling
• Holocaust survivor services

Headquarters

HQ city

Berkeley

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Donations and Charitable Contributions: The organization is a registered 501(c)(3) nonprofit organization (Federal Tax ID: 94-3250304) that relies on donations from individuals, foundations, and corporations to fund operations and client services.
2. Government Grants and Contracts: Funding from government sources including the Conference on Material Claims Against Germany (Claims Conference), California Department of Social Services, State of California, and county behavioral health departments.
3. Program Fees: Fee-for-service arrangements including consultation services to Jewish and private preschools on a fee-for-service basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

JFCS East Bay is a nonprofit social services organization that provides refugee resettlement, immigration legal representation, mental health counseling, older adult and aging services, children's and family therapy, and Jewish community care programs to residents of Alameda and Contra Costa Counties. Services are delivered directly through multilingual, multicultural case managers across offices in Berkeley and Concord, and include emergency financial assistance, benefits enrollment, ESL classes, home care coordination, and Holocaust survivor support.

Product overview

JFCS East Bay is a nonprofit social services organization offering a broad portfolio of programs organized into five core service areas: Refugee Services, Immigration Law, Older Adults and Aging, Children Youth and Families, and Jewish Community Care. The Refugee Services division encompasses general resettlement, a dedicated Afghan Refugee Crisis Response program (with Dari/Pashto-speaking staff), a Ukrainian Refugee Crisis Response (including the UIS Program), LGBTQ Refugee Services, and Mental & Physical Health Services. Immigration Legal Services provides DOJ-recognized legal representation including removal defense and Afghan-specific legal support. Older Adults and Aging includes consultation, case management, a Senior Information Line, counseling, and Home Care (delivered via partnership with Beacon Homecare). Children, Youth & Families encompasses Preschool Consultation (serving Oakland Unified, Head Start, and YMCA sites) and Therapy for children and families. Jewish Community Care includes the Jewish Community Safety Net, the Russian-Speaking Adults Program, Holocaust Survivor Services (the sole provider for 250+ survivors in the region), and Bereavement Support Groups. The organization does not operate a technology product; all offerings are direct social and human services.

Differentiator

Problem solved

Functional benefit

Products and services

• Refugee Services

Quantifiable outcome

• Over 1,500 Afghan refugees resettled since 2021
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

19 partnerships are on record, tiered core and minor.

• Afghan CoalitioncoreStrategic or Co-development PartnerPartner in supporting the large local Afghan community through collaborative resettlement efforts. JFCS East Bay partners with over 50 organizations in this work.
• East Bay Refugee & Immigrant ForumcoreStrategic or Co-development PartnerCollaborative forum for refugee and immigration services coordination in the East Bay region.
• International Rescue CommitteecoreStrategic or Co-development PartnerPartnership for refugee resettlement coordination and support services.
• Refugee and Immigrant TransitionscoreStrategic or Co-development PartnerPartnership supporting refugee and immigrant transition services in the East Bay.
• Stand Together Contra CostacoreStrategic or Co-development PartnerCollaboration providing free, full-scope representation to individuals and families at all stages of removal proceedings in immigration court.
• Beacon HomecarecoreStrategic or Co-development PartnerPartnership providing dependable, high-quality in-home care tailored to each individual's needs and preferences, with JFCS care managers providing ongoing oversight and coordination.
• Conference on Material Claims Against Germany (Claims Conference)coreOthersInternational entity that negotiates with German and Austrian governments for compensation and aid for victims of Nazi persecution. Provides grants supporting Holocaust survivor services.
• Jewish Federations of North America's Center on Aging, Trauma, and Holocaust Survivor CarecoreOthersGrant support for social services for Jewish Nazi victims and Holocaust survivor care programs.
• Alameda County Social Services AgencycoreStrategic or Co-development PartnerCounty government partnership for social services coordination.
• Alameda County Behavioral Health DepartmentcoreStrategic or Co-development PartnerPartnership for mental health services through EPSDT contract with Alameda County Behavioral Health Care Services.
• Contra Costa Health and Human ServicescoreStrategic or Co-development PartnerCounty partnership for health and human services coordination.
• Berkeley HillelminorStrategic or Co-development PartnerPartnership for Jewish community services and student support at UC Berkeley.
• HIAScoreStrategic or Co-development PartnerGlobal Jewish organization providing refugee resettlement support and advocacy.
• Jewish Community Federation & Endowment FundcoreStrategic or Co-development PartnerFederation partnership for community support and endowment funding.
• Contra Costa Behavioral HealthcoreStrategic or Co-development PartnerCounty behavioral health services partnership.
• Centro Legal de la RazaminorStrategic or Co-development PartnerPartnership for immigration legal services coordination.
• JVSminorStrategic or Co-development PartnerJewish vocational services partnership for employment support.
• Safe CenterminorStrategic or Co-development PartnerPartnership for supporting survivors of domestic violence and human trafficking.
• Jewish Family Services of Silicon ValleyminorStrategic or Co-development PartnerPartnership with sister JFCS organization for service coordination.

Scale indicators9 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Jewish Family Services of Silicon Valley: Sister Jewish Family Services organization serving the Silicon Valley area with similar programs (refugee resettlement, mental health, older adult services). Most directly comparable organizational peer given shared JFCS network identity.
• HIAS: Global Jewish nonprofit providing refugee resettlement, legal services, and advocacy. Named partner of JFCS East Bay; comparable in Jewish-identity-framed refugee services and immigration legal representation.
• International Rescue Committee: Global humanitarian organization providing refugee resettlement, immigration legal services, and integration support. Listed as a JFCS East Bay partner; directly comparable for the East Bay refugee resettlement service line.
• International Institute of the Bay Area: Nonprofit providing immigration legal services, refugee resettlement support, and integration services across the Bay Area. Overlaps directly with JFCS East Bay's immigration law and refugee service lines.
• Refugee and Immigrant Transitions: Bay Area nonprofit providing refugee resettlement support, ESL, and integration services. Named partner of JFCS East Bay; comparable in newcomer education and orientation services.
• Catholic Charities of the East Bay: Faith-based nonprofit providing refugee resettlement, immigration legal services, housing assistance, and social services in the same East Bay geography. Directly comparable mission and service mix.
• Centro Legal de la Raza: Bay Area nonprofit providing free immigration legal services to low-income immigrants. Named partner of JFCS East Bay; comparable in immigration legal aid service line.

Regional players

• JVS (Jewish Vocational Service): Jewish vocational services organization providing employment support, career services, and refugee workforce integration. Named partner of JFCS East Bay; comparable in employment support service line for similar populations.

Others

• Jewish Community Federation & Endowment Fund: Major Bay Area Jewish federation providing funding and community services. Named funding partner of JFCS East Bay; functions as a funder/funder-partner rather than direct competitor.

Broad incumbents

• Jewish Family Service of Los Angeles: One of the largest Jewish family service agencies in the US, providing refugee resettlement, mental health, and senior services across LA County. Comparable as a larger, established player in the same organizational model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/JFCSeastbay
• Xx.com/JFCSEastBay

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jewish Family & Community Services East Bay