What EthicsGlobal does

EthicsGlobal is a privately held, Austin-headquartered software and services company that builds and operates ethics and compliance (whistleblower) reporting platforms for organizations across North America, Latin America, and Asia Pacific. Founded in 1998–1999, the company sells its flagship Sistema Ético de Denuncias (Ethics Reporting System) — a cloud-based, multichannel intake platform that supports 9 reception channels (phone, web, mobile app, chat, email, WhatsApp/SMS, and custom channels) and is offered in 7 standard languages with the ability to extend to 170 via simultaneous telephone translation. The platform is targeted at enterprise compliance teams, regulated industries (financial services, aviation, healthcare, government), and SMBs, with named customers including Provident, Actinver, CMR, OMA/Grupo Aeroportuario, Universidad de los Andes, and COPARMEX (a Mexican business association covering 65 centers).

The technology stack is anchored by an in-house software factory with 15+ years of proprietary development, a 200+ tool Report Manager (case management), an Investigation Manager with customizable workflows, and PRIS — a machine-learning system launched in 2019 that analyzes anonymized data from thousands of historical reports to recommend investigation actions, evidence, and interview questions per case type. The platform is hosted on AWS (VPC architecture designed by certified AWS Solutions Architects) and is aligned with ISO 27001, ISO 31000, NIST, COBIT 5, SOC 1, SOC 2 Type 1 and Type 2, FedRAMP Moderate, SOX, GDPR, and CCPA. Public APIs enable integration with SAP and BSI governance, risk, and compliance platforms.

The business model is a tiered subscription SaaS (annual billing) with five named plans (Confíalo, SED Virtual, SED Pyme, SED Empresarial, SED Premium) ranging from basic email/web intake to fully customized enterprise deployments with Software Factory access and dedicated advisors. Ancillary revenue streams include managed services for premium customization, e-learning subscriptions, and professional services for legal investigation and field research. Distribution is primarily direct enterprise sales augmented by inside sales for mid-market, online demo requests, and a referral channel built on partnerships with 11+ chambers of commerce and industry associations in Mexico and internationally. The company operates through two legal entities — EthicsGlobal LLC (US, Texas) and EthicsGlobal SAPI de CV (Mexico) — and has no disclosed outside investment or institutional backing.

Name

EthicsGlobal

Legal name

EthicsGlobal LLC

Website

https://ethicsglobal.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

EthicsGlobal is a privately held Austin-based software company that provides multichannel ethics and compliance (whistleblower) reporting platforms and AI-assisted investigation tools to enterprises, SMBs, and regulated-industry clients across North America, Latin America, and Asia Pacific.

Ownership category

akta.pro rank

Product category

Ethics and Compliance Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Management Services (8741), Services-Computer Programming Services (7371)

akta.pro primary industry

Ethics, Integrity & Whistleblowing Program Advisory (BPAHAFAI)

akta.pro secondary industries

Human Oversight, Review & Content Moderation Tooling (HDAAAMAH), Regulatory Readiness & Audit Automation (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) (HDAAAMAE), Risk Intelligence, Threat Monitoring & Crisis Response (Harmful trends, coordinated abuse) (BPAAALAN)

Keywords

• Ethics reporting software
• Whistleblower hotline systems
• Compliance case management
• Anonymous reporting platform
• Investigation management software

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Ethics Reporting System Subscriptions: Recurring subscription-based pricing for access to the ethics reporting platform, with tiered service levels ranging from basic to premium plans. Includes varying levels of reporting channels, support services, and customization options.
2. Premium Software Customization: Premium clients can request custom tools, modifications to application functionality, integration with third-party systems, and data mining for complex reports as part of their service agreement
3. E-Learning Services: Online training platform providing ethics and compliance education modules to client organizations
4. Legal Investigation Services: Specialized legal consulting services including investigation protocols, field research, legal opinions, criminal complaint filing and follow-up services

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

EthicsGlobal provides a cloud-based SaaS ethics reporting platform (Sistema Ético de Denuncias) that enables organizations to receive, manage, and investigate anonymous whistleblower complaints through 9 multichannel intake options including phone, web, mobile, chat, email, and special channels. The platform includes case management tools, customizable investigation workflows, an AI-powered predictive investigation system (PRIS), e-learning modules, and complementary services such as implementation, software customization, and legal investigation support.

Product overview

EthicsGlobal offers a comprehensive ethics and compliance software platform under the Sistema Ético de Denuncias (Ethics Reporting System) brand. The platform integrates a multichannel ethics hotline (Línea Ética Multicanal) with the Report Manager for case intake and management, Investigation Manager for conducting investigations, and optional AI-powered PRIS (Predictive Investigation) system. The portfolio includes supporting services such as Awareness Campaigns, E-learning, Implementation, Software Factory for custom development, Legal Services, and Data Protection/Security. Customers can choose from tiered service plans (Confíalo, Virtual, Pyme, Empresarial, Premium) with add-on capabilities including predictive investigation and custom software development. The company has over 19 years of experience in the whistleblower hotline and compliance management space.

Differentiator

Problem solved

Functional benefit

Brands

• PRIS (Predictive Research Intelligence System): Machine learning and data mining service for predictive investigation of whistleblower reports using AI and anonymous usage data.
• Fábrica de Software

Products and services

• Sistema Ético de Denuncias (Ethics Reporting System) The flagship comprehensive ethics and compliance platform that serves as the central hub for whistleblower reporting, case management, and investigation workflows across all channels. Targeted at enterprise and mid-market organizations.
• Report Manager / Gestor de Reportes A comprehensive case management tool for receiving, categorizing, and managing ethics reports with secure access controls aligned to governance frameworks such as COBIT 5. Used by ethics and compliance teams within client organizations.
• Investigation Manager / Gestor de Investigaciones Investigation tools for conducting thorough case investigations, including research capabilities and follow-up management to ensure proper resolution of reported incidents. Used by investigators and case handlers.
• Línea Ética Multicanal (Multichannel Ethics Hotline) A comprehensive reporting channel system offering multiple ways to submit whistleblower reports including phone, web, app, chat, email, and special channels such as WhatsApp and SMS. Targeted at employees and stakeholders of client organizations.
• PRIS - Investigación Predictiva (Predictive Investigation) A proprietary AI-powered investigation system using machine learning to suggest case resolutions, recommended action plans, evidence types, and interview questions for specific case types. Used by investigators handling ethics cases.
• E-learning Educational and training modules to help organizations train employees on ethics, compliance, and proper use of the reporting system. Topics include workplace ethics, corporate ethics for leadership, and incident investigation.
• Software Factory / Fábrica de Software
• Legal Services / Legal e Investigación
• Implementation / Implementación

Quantifiable outcome

• Organizations with multiple reporting channels increase system use by 35%
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• ISO (International Organization for Standardization)coreOthersCompliance with ISO 27001 security standard and ISO 31000 risk management frameworks. All operations are aligned with ISO security and privacy requirements.
• NIST (National Institute of Standards and Technology)coreOthersOperations aligned with NIST Cybersecurity Framework for security practices and protocols.
• COBIT 5coreOthersIT governance framework alignment for corporate user management policies and information security controls.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud infrastructure hosted on AWS with VPC design by certified AWS Solutions Architects, providing secure, scalable, and highly available environment.
• BBB (Better Business Bureau)minorOthersAccredited business with BBB demonstrating commitment to ethical business practices and customer trust.
• Instituto Mexicano de Auditores Internos (IMAI)minorChannel Partner/ Reseller/ DistributorReferral partnership through Mexican internal auditors association for lead generation and client referrals.
• Cámara Alemana (CAMEXA)minorChannel Partner/ Reseller/ DistributorReferral partnership through German Chamber of Commerce in Mexico for member referrals.
• Cámara Británica (BRITCHAM)minorChannel Partner/ Reseller/ DistributorReferral partnership through British Chamber of Commerce in Mexico for member referrals.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• SAP GRC: SAP's Governance, Risk and Compliance suite is integrated with EthicsGlobal via API but competes as a broader incumbent platform for multinational enterprise compliance buyers.
• Diligent (Galvanize/ACL): Diligent offers a governance, risk, and compliance platform for boards and large enterprises; it is an incumbent in enterprise compliance including ethics and whistleblower use cases, competing as part of a wider portfolio rather than as a specialist.
• ServiceNow GRC: ServiceNow's Integrated Risk Management module embeds compliance and case management into a much larger enterprise workflow platform; it competes for the same large-customer ethics & compliance budget as part of a wider portfolio.
• OneTrust: OneTrust is a broad GRC, privacy, and trust platform that includes ethics and whistleblower reporting modules as part of a much wider portfolio; it addresses the same enterprise buyers but competes as a broader platform incumbent.
• Workiva: Workiva is a cloud platform for risk, compliance, and audit management serving large enterprises; it overlaps with EthicsGlobal on SOX-aligned controls and case reporting as part of a wider GRC offering.

Direct peers

• NAVEX Global: NAVEX is the leading global ethics & compliance hotline and case management SaaS, serving the same large-enterprise and regulated-industry buyer that EthicsGlobal targets with multichannel intake, case management, and investigation tools.
• EQS Group: EQS Group is a European-headquartered ethics, compliance, and investor relations SaaS platform that acquired Convercent and SAI360; it competes head-on in multichannel whistleblowing and integrity-program advisory.
• WhistleB (NAVEX Whistleblowing): WhistleB is a whistleblower hotline specialist now part of NAVEX, offering anonymous multilingual reporting and case management for European and multinational clients — a direct comparable in the core ethics-reporting niche.
• Convercent (EQS Group): Convercent, now part of EQS Group, offers an ethics & compliance cloud platform with anonymous reporting, case management, and AI-driven analytics — directly overlapping EthicsGlobal's flagship Sistema Ético de Denuncias and PRIS offerings.
• SAI360 (EQS Group): SAI360, integrated into EQS Group, delivers risk and compliance management including ethics reporting and investigation workflows for global enterprises, closely mirroring the breadth of EthicsGlobal's Report Manager and Investigation Manager.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ethicsglobal
• Facebookfacebook.com/ethicsglobal

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EthicsGlobal