What 3Wings does

3Wings is a Brazilian software company founded in 2017 and headquartered in Recife, Pernambuco, that sells a cloud-based operational intelligence platform to hospitals and healthcare providers in Brazil. Its core offering, branded Real Time Lean Management, is a centralized management system that monitors tasks, people, and teams in real time across hospital operations. The platform integrates with major Hospital Information Systems (HIS) on the Brazilian market and incorporates evidence capture via photos, barcodes, digital signatures, and geolocation, as well as automated 'robotic' monitoring of team activity.

The product portfolio includes the Real Time Lean Management core platform, the 3Wings Platform (encompassing centralized management, dynamic data with predictive analytics, and operational intelligence), and the Concierge Digital module — a chatbot-based service that allows admitted patients or companions to autonomously request hospital services, with requests automatically routed to serving departments. The company targets Brazilian hospitals seeking to reduce operational costs, improve patient experience, and enhance nursing and staff productivity through real-time visibility and root-cause analysis of operational failures.

3Wings operates an enterprise sales-led go-to-market model, requiring prospects to request a demo via its website. Pricing is not publicly disclosed and is quote-based, structured as multi-year SaaS subscriptions likely tiered by hospital size and modules deployed. The company discloses three named anchor customers — Hospital Moinhos de Vento, Hospital Santa Catarina, and Hospital Veracruz — all featured as reference logos. The company has 1-10 employees, no disclosed funding, no patents, no public awards, and no disclosed partnerships. CEO and co-founder is Álvaro Tavares Moreira. Revenue figures, headcount growth, and capital structure are not publicly available.

Name

3Wings

Legal name

3Wings

Website

https://3wings.com.br

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

3Wings is a Brazilian cloud-based SaaS company founded in 2017, headquartered in Recife, that sells Real Time Lean Management software and a patient-facing Concierge Digital chatbot to hospitals seeking to reduce operational costs and improve patient experience.

Ownership category

akta.pro rank

Product category

Hospital Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Hospital management software
• Lean management platform
• Digital patient concierge
• Healthcare operations software
• Real-time task tracking

Headquarters

HQ city

Recife

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Cloud-based platform subscription model for hospital management software. The Real Time Lean Management solution is delivered as a service, likely with recurring subscription fees based on hospital size, number of users, or modules deployed.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

3Wings provides a cloud-based Real Time Lean Management platform that enables Brazilian hospitals to manage tasks, people, and teams in real time through centralized dashboards, evidence capture (photos, barcodes, signatures, geolocation), and HIS integration. Its portfolio includes the Real Time Lean Management core platform, the Concierge Digital chatbot module for patient experience, and the unified 3Wings Platform that combines centralized management, dynamic/predictive data, and operational intelligence.

Product overview

3Wings is a hospital management technology company offering a unified cloud-based platform centered on Real Time Lean Management. The core platform interconnects people, processes, and technology to enable real-time management of hospital services and activities. The product portfolio includes the Real Time Lean Management core platform, the Concierge Digital module for patient-facing digital service requests via chatbot, and the broader 3Wings Platform that encompasses centralized management, dynamic data with predictive analytics, and operational intelligence features. The platform integrates with major hospital management systems, supports evidence capture through photos, barcodes, digital signatures, and geolocation, and includes robotic team monitoring capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Real Time Lean Management: Solution for systemic management of tasks, people, and teams in real time. Operational intelligence that generates results.

Products and services

• Real Time Lean Management A cloud-based operational intelligence platform for real-time systemic management of tasks, people, and teams in hospital environments, providing centralized tracking of task indicators, historical data analysis, and immediate decision-making for Brazilian hospitals.
• Concierge Digital A digital concierge service delivered via chatbot that improves patient experience by allowing admitted patients or their companions to autonomously request hospital services, with automatic ticket opening routed directly to the serving departments.
• 3Wings Platform The unified 3Wings cloud-based management platform that interconnects people, processes, and technology for real-time service and activity management in hospitals, including centralized management, dynamic data with predictive capabilities, evidence capture, robotic team monitoring, and HIS integration.

Quantifiable outcome

• Reduces hospital operational costs
• +3 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• symplr: US-based healthcare operations platform covering workforce, compliance, and provider data management for hospitals and health systems. Comparable to 3Wings' lean operational management thesis at a much larger and broader scale.
• InterSystems: Global health information system and interoperability platform vendor (TrakCare, HealthShare). Comparable as the underlying HIS layer that 3Wings integrates against, and increasingly adjacent as it offers operational analytics modules.
• Philips Healthcare: Global healthcare technology vendor offering hospital command centers, patient monitoring, and operational performance suites. The Philips Command Center concept is closely analogous to 3Wings' Real Time Lean Management positioning.
• GE HealthCare: Global hospital technology vendor providing command centers, asset tracking, and operational efficiency solutions. Comparable to 3Wings' real-time hospital operations thesis, particularly its care delivery command center offering.
• TOTVS: Largest Brazilian enterprise software company with a healthcare vertical offering ERP, HIS-adjacent modules, and operational tools to hospitals. Overlaps with 3Wings on operational management but as part of a much broader enterprise software portfolio.
• Oracle Health (Cerner): Global hospital information system and electronic health record vendor offering operational, workforce, and care coordination modules. Comparable as the dominant HIS vendor whose ecosystem 3Wings integrates into and against which it must position operationally.

Emerging players

• Salesforce Health Cloud: Patient engagement and care management CRM platform with a hospital and payer footprint. Overlaps with 3Wings' Concierge Digital patient-facing chatbot and service-request thesis, but at much larger scale.
• ServiceNow Healthcare: Enterprise workflow and service management platform with a growing healthcare vertical (clinical and operational service management). Competes with 3Wings in digital workflow orchestration but from a horizontal enterprise foundation.

Direct peers

• MV Sistemas: Leading Brazilian hospital information system vendor selling core HIS, electronic medical records, and operational management software to hospitals across Brazil. Directly competes with 3Wings in the Brazilian hospital software market and often serves as the HIS into which 3Wings integrates.
• LeanKit (Planview LeanKit): Lean management and Kanban-style work execution platform originally built for lean operations. Directly comparable to 3Wings' Real Time Lean Management thesis, although focused on manufacturing/software teams rather than hospitals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/3_wings

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 3Wings