Lenox Town Hall

Municipal Government Servicestownoflenox.com

The Town of Lenox is a municipal government in Berkshire County, Massachusetts, providing public safety, water/wastewater, library, public works, and administrative services to residents and property owners, funded by taxes and user fees under a Select Board–Town Manager governance structure.

Company typePrivate
Founded1767
HeadquartersLenox, United States
Headcount11–50
GTM typeB2C
OfferingServices

What Lenox Town Hall does

The Town of Lenox is a municipal government entity incorporated in 1767 in Berkshire County, Massachusetts, operating under a Select Board–Town Manager form of governance with five elected Select Board members and a professionally appointed Town Manager (Jay R. Green) serving as Chief Administrative, Operating, and Financial Officer. It provides a full suite of statutory municipal services to Lenox residents and property owners, including public safety (Police, Fire, EMS), water treatment and distribution (Root Reservoir plant, 0.73 MGD average / 1.4 MGD peak capacity, 50 miles of water mains, 2 storage tanks), wastewater treatment (1.8 MGD average / 4.1 MGD peak capacity), public works, parks and recreation, the Lenox Library (a CW MARS network member housed in an 1815-1816 Greek Revival building on the National Historic Register), elections, vital records, tax collection, permitting, and veteran services. The Town also participates in regional shared-service arrangements — notably the Tri-Town Health Department (joint with Lee and Stockbridge), the Shared Building Inspections Department (serving four Berkshire towns), and the Berkshire Regional Planning Commission.

Its core digital technology platform is the CivicPlus CivicEngage content management system, delivered via a partnership with CivicPlus and accessible at townoflenox.com. The platform consolidates news, alerts, calendars, meeting agendas, an online permitting portal, the UniPay Gold bill-pay interface for water/sewer bills and tax payments, the Notify Me subscription service for email alerts, and CodeRED for emergency public-safety notifications. Department leadership includes a Superintendent of Public Works (William J. Gop), Water Superintendent (Travis Delratez), Wastewater Foreman (Jeffrey L. White), Town Clerk (Paul Mattingly), Treasurer/Collector (Katherin Phillips), Town Accountant (Anna Osborn, CPA, CGA), Library Director (Katherine O'Neil), Tri-Town Health Director (James J. Wilusz), and Superintendent of Schools (Dr. William E. Collins).

The Town's financial model is non-commercial: services are funded by municipal property taxes, excise taxes, water/sewer user fees, state aid, and grants, with no commercial pricing, no revenue ramp, and no investor base. There is no traditional revenue line; operations are sustained by annual budget appropriations approved through the Town Meeting and Select Board processes. Recent capital activity includes the relocation of the Police Department to a new Public Safety Complex at 227 Housatonic Street effective April 7, 2026, and ongoing shared digital and operational infrastructure with neighboring towns.

Lenox Town Hall firmographics

Firmographics

Name: Lenox Town Hall
Legal name: Town of Lenox
Website: https://townoflenox.com
Company type: Private
Founded year: 1767
Operating status: Operating
Headcount range: 11–50 employees
Short description: The Town of Lenox is a municipal government in Berkshire County, Massachusetts, providing public safety, water/wastewater, library, public works, and administrative services to residents and property owners, funded by taxes and user fees under a Select Board–Town Manager governance structure.
Ownership category
akta.pro rank

Lenox Town Hall industry classification

Industry

Product category: Municipal Government Services
NAICS: Solid Waste Collection (562111), Administration of Environmental Quality Programs (9241)
SIC: Water Supply (4941), Sanitary Services (4950)
akta.pro industry: PRIMARYBPAIACAF
Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIACAB
City Clerk/Records, Elections & Civic Engagement
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYBPAIACAJ
Housing & Neighborhood Services (Local Housing Programs)
Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration
SECONDARYEUAIAAAA
Residential Curbside MSW Collection (Cart-Based)
Energy, Utilities & Environment/Environmental Services (Waste Management, Recycling & Remediation)/Municipal Solid Waste (MSW) Collection & Hauling

Keywords

Municipal government services
Public safety services
Water and wastewater utilities
Public library services
Tax collection services

Where Lenox Town Hall is headquartered

Location

Headquarters

HQ city: Lenox
HQ country: United States
HQ region: North America

Offices5 records

Markets served

Lenox Town Hall business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels4 records

Marketing channels4 records

Lenox Town Hall product offering

Product offering

Core offering

Lenox Town Hall (Town of Lenox) is a municipal government entity that delivers core public services to residents of Lenox, Massachusetts, including police and fire protection, water and wastewater treatment and distribution, public works and road maintenance, library services, parks and recreation, tax collection, vital records, permitting, elections administration, and general administrative functions. The Town operates under a Select Board–Town Manager form of government and serves residents through a centralized Town Hall, a digital civic engagement website, online permitting and bill-payment portals, and regional partnerships with neighboring municipalities.

Product overview

The Town of Lenox operates a single, unified civic engagement website built on the CivicPlus platform. The website serves as the primary digital portal for all municipal services, including online bill payment, permit applications, agenda and meeting management, news dissemination, emergency alerts via CodeRED, document centers, and staff/board directories. The site provides access to approximately 50+ departments, boards, and committees,整合ing services such as tax payment, water/sewer billing, library resources, parks and recreation information, public safety alerts, and government transparency tools into one accessible platform.

Differentiator

Problem solved

Functional benefit

Products and services

Public Safety Services (Police, Fire, EMS)

Companies that use Lenox Town Hall

Customer profile

Segments1 record

Ideal customer profiles3 records

Lenox Town Hall technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Lenox Town Hall partnerships and signals

Strategic signal

Partnerships

Seven partnerships are on record, tiered core and minor.

CW MARS (Central/Western Massachusetts Regional Library Network)coreTechnology or IntegrationLenox Library is a member of the CW MARS regional network, providing patrons access to shared catalog, borrowing privileges across member libraries, and online database resources
Southern Berkshire Public Health CollaborativecoreStrategic or Co-development PartnerRegional health collaboration serving Towns of Lee, Lenox, and Stockbridge through the Tri-Town Health Department
Berkshire Regional Planning CommissioncoreStrategic or Co-development PartnerRegional planning partnership for Berkshire County municipalities, with Lenox participating in Executive Committee meetings
Tri-Town Health Department (Lee, Lenox, Stockbridge)coreStrategic or Co-development PartnerJoint health department serving three towns, headquartered in Stockbridge, providing public health services including environmental health, communicable disease control, and health education
Lenox Children's CenterminorStrategic or Co-development PartnerJoint statement partnership regarding Lenox Children's Center and Center Street School building
CivicPlus®coreTechnology or IntegrationWebsite platform provider powering townoflenox.com with CivicEngage content management system for municipal websites
Shared Building Inspections DepartmentcoreStrategic or Co-development PartnerShared services arrangement with Town of Lee for building inspections, plumbing/gas, and electrical inspections serving multiple Berkshire County towns including Lee, Lenox, Stockbridge, and Great Barrington

Scale indicators4 records

Recent moves6 records

Expansion highlights2 records

Lenox Town Hall competitors and assessment

Company assessment

Direct peers

Town of Williamstown, MA: Comparable small Berkshire County town anchored by Williams College, with similar full-service municipal operations. Comparable scale and resident-service orientation.
Town of Lee, MA: Co-participant in both the Tri-Town Health Department and Shared Building Inspections Department with Lenox. Directly comparable municipal services portfolio and partnership structure.
Town of Dalton, MA: Neighboring Berkshire County town with similar form of government and comparable municipal service portfolio. Closely matched operating scale in the same regional economy.
City of North Adams, MA: Berkshire County municipality with comparable service portfolio and similar rural New England operating context. Comparable governance model and service delivery structure.
Town of West Stockbridge, MA: Neighboring small Berkshire County town in the same regional cluster. Comparable municipal service scope, staffing scale, and operating model.
City of Pittsfield, MA: Largest municipality in Berkshire County operating a broader array of services. Comparable municipal services portfolio but at larger scale, serving as an urban regional benchmark for Lenox's operating model.
Town of Richmond, MA: Neighboring small Berkshire County town with similar rural-residential demographic profile and Select Board-Town Manager form of government. Directly comparable operating scale and service scope.
Town of Great Barrington, MA: Berkshire County town that participates in the Shared Building Inspections Department serving Lenox. Comparable municipal service profile in the same regional cluster.
Town of Stockbridge, MA: Adjacent Berkshire County municipality and joint partner in the Tri-Town Health Department with Lenox. Comparable small-town form of government with shared public health delivery model.
Town of Becket, MA: Small adjacent Western Massachusetts town with similar population scale and rural municipal service portfolio. Comparable governance and infrastructure footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

Lenox Town Hall financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Lenox Town Hall leadership team

Management profile

Number of profiles

Profiles1 record

Lenox Town Hall funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Lenox Town Hall M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lenox Town Hall

What does Lenox Town Hall do?

Is Lenox Town Hall a public or private company?

Lenox Town Hall is a private company. It is classified as state government owned and is currently operating.

When was Lenox Town Hall founded?

Lenox Town Hall was founded in 1767. It employs 11 to 50 people.

Where is Lenox Town Hall based?

Lenox Town Hall is headquartered in Lenox, United States, in the North America region.

Who are Lenox Town Hall's main competitors?

Direct peers on record are Town of Williamstown, MA, Town of Lee, MA, Town of Dalton, MA, City of North Adams, MA, Town of West Stockbridge, MA, City of Pittsfield, MA, Town of Richmond, MA, Town of Great Barrington, MA, Town of Stockbridge, MA and Town of Becket, MA.

Does Lenox Town Hall have an API?

No public API is recorded for Lenox Town Hall.

What industry is Lenox Town Hall in?

Lenox Town Hall's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAB, City Clerk/Records, Elections & Civic Engagement. Its NAICS code is 562111 and its SIC code is 4941.