BICC Systems

What BICC Systems does

BICC Systems, Inc. is a private US software company founded in 1977 and headquartered in Lombard, Illinois, that develops modular administration software for the employee benefit plan market. Its product suite is organized around three core platforms — Plan Management, Healthcare Processing (claims with auto-adjudication for dental, vision, medical and Medicare crossover), and Retirement Processing (pensions and annuities) — augmented by interchangeable add-on modules for Eligibility, Client Services, Remittance and Contributions, Claims, Pensions and Annuities. The platform is built on a standardized Microsoft Enterprise technology stack and is deployed as cloud-based (hosted on BICC servers), on-premise, or hybrid, with an integrated single-entry architecture, rules-based flexibility that lets administrators update plan rules without programmer intervention, integrated document imaging, MICR laser check printing, EDI, IVR member self-service, and what-if forecasting for retirement benefits.

The company sells primarily to Taft-Hartley multi-employer benefit funds, Third Party Administrators (TPAs), self-administered public and private sector benefit plans, and international church and non-profit benefit plans. Its go-to-market is direct enterprise field sales through personalized consultations, software demos, and quote-based modular subscription licensing with multi-year contract terms; no public pricing is disclosed. BICC emphasizes long-term client retention — describing decades-long relationships — and provides 24/7 support, dedicated account management, full training, and ad hoc reporting as part of its service posture. Its technology differentiator is configurability: a rules-based flexibility engine that allows clients to administer complex, plan-by-plan eligibility and contribution logic without vendor engineering involvement, supported by domain expertise drawn from direct collaboration with TPAs, fund offices, Taft-Hartley administrators and actuaries.

BICC Systems operates as a division of ABC Holding Company, with no external venture capital or private equity investment disclosed, and serves organizations ranging from 100 to 100,000+ participants. The marketing footprint is concentrated on its corporate website with demo requests and direct phone sales as the primary lead capture mechanisms.

Name

BICC Systems

Legal name

BICC Systems, Inc.

Website

https://biccsystems.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

BICC Systems develops modular subscription software for administering Taft-Hartley benefit funds, TPAs, and self-administered public/private sector benefit plans, built on a Microsoft Enterprise stack with cloud or on-premise deployment and sold via direct enterprise sales.

Ownership category

akta.pro rank

Product category

Employee Benefit Plan Administration Software

NAICS

Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)

Keywords

• Benefit plan administration
• Claims processing software
• Retirement plan software
• Taft-Hartley fund management
• Pension administration software

Headquarters

HQ city

Lombard

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Modular Software Licensing: BICC Systems generates revenue through modular software licensing where customers can purchase only the modules they need. The platform offers distinct modules for Annuities, Pensions, Claims, Remittance & Contributions, Eligibility, and Client Services. Customers can expand their usage by purchasing additional modules as their needs grow.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

BICC Systems develops and sells a modular employee benefit plan administration software platform used by TPAs, Taft-Hartley benefit funds, and self-administered public, private, church, and nonprofit plans. The platform spans billing and eligibility, healthcare claims processing with auto-adjudication, and retirement/annuity plan administration, and is sold as separately licensable modules under multi-year subscription agreements deployed in cloud, hosted, or on-premise configurations.

Product overview

BICC Systems offers a modular employee benefit plan administration platform consisting of three core products: Plan Management Software, Healthcare Processing Software, and Retirement Processing Software. These core products are complemented by interchangeable add-on modules including Eligibility, Client Services, Remittance & Contributions, Claims, Pensions, and Annuities. The modules function as a truly integrated, single entry system for all aspects of benefit plan processing and management, allowing organizations to purchase only the modules they need.

Differentiator

Problem solved

Functional benefit

Products and services

• Plan Management Software Core benefit plan management platform that enables administrators to manage billing and eligibility, employer contributions, and participant information on a plan-by-plan and member-by-member basis, with rules-based flexibility, COBRA management, and employer and member portals.
• Healthcare Processing Software

Quantifiable outcome

• Supports organizations with 100 to 100,000+ participants
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• WEX Health: WEX Health provides COBRA administration, direct-bill, and consumer-driven healthcare account platforms used by TPAs and benefit administrators—directly competing with BICC's eligibility, client services, and claims-adjacent modules.
• Empyrean Benefit Solutions: Empyrean provides benefits administration technology and services for employers and health plans, including eligibility, billing, and ACA compliance that overlap with BICC's plan management and healthcare processing capabilities.
• Benefitfocus: Benefitfocus (a Voya Financial business) offers a benefits administration platform serving employers, TPAs and carriers with eligibility, enrollment, and billing workflows that overlap directly with BICC's plan management capabilities.
• DataPath: DataPath provides benefits administration software specifically designed for TPAs and Taft-Hartley multi-employer funds, making it the closest head-to-head competitor to BICC in the same niche customer base and product category.
• PlanSource Benefits Administration: PlanSource offers a benefits administration and decision-support platform for employers and TPAs covering eligibility, enrollment, and carrier integration—an overlapping value proposition with BICC's plan management and client services modules.

Emerging players

• Lumina (Benefit Strategies / PlanPedia): Lumina Consulting Group and related entities provide defined-benefit administration and actuarial tooling for retirement plans, intersecting with BICC's retirement processing capabilities but typically serving smaller or specialized plan populations.
• Selerix: Selerix provides employee benefits and ACA compliance software for brokers, carriers, and employers, intersecting with BICC's plan management and reporting functionality but focused more on enrollment and compliance than on claims or retirement processing.

Broad incumbents

• ADP Workforce Now Benefits: ADP's benefits administration within Workforce Now covers eligibility, enrollment, and carrier integration for employers—a much broader HR/payroll platform that overlaps with BICC's plan management modules for mid-market employers.
• Ascensus: Ascensus is a large retirement and education savings services provider offering recordkeeping, administration, and technology for retirement plans—directly comparable to BICC's pensions and annuities modules but at far greater scale.
• Empower Retirement: Empower is a major defined-contribution recordkeeper with administration platforms serving retirement plans of all sizes, comparable to BICC's retirement processing suite but operating as a broad incumbent with significantly more resources.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BICC Systems