Grand Casino Luzern
Grand Casino Luzern is a hospitality provider and entertainment center.
- Company typePublic
- Founded-
- HeadquartersLuzern, Switzerland
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Grand Casino Luzern does
Grand Casino Luzern is the operating subsidiary of Kursaal-Casino AG Luzern, a publicly listed Swiss holding company, running both a land-based casino on the shores of Lake Lucerne and Switzerland's largest online casino, mycasino.ch. The group operates from the historic neo-baroque Kursaal building dating to 1882 and was formally established as a licensed A-Casino in 1993. It serves Swiss adult residents with casino gaming (slots, table games, poker), live-dealer online play, fine dining, and event hosting, and its operating concession was renewed by the Swiss Federal Council through 2044. The group employs 181 full-time equivalents as of 31 December 2025.
The group's product portfolio centers on two distribution channels: the physical Grand Casino Luzern at Haldenstrasse 6 in Luzern, and the mycasino.ch digital platform accessible 24/7 across Switzerland. The land-based venue offers slot machines (Jackpot Casino), table games (Grand Jeu — roulette, blackjack, Ultimate Poker), and the Poker Circle — a dedicated poker area opened in September 2025 featuring cash games and tournaments. mycasino.ch provides over 4,000 games including slots, video poker, table games, and a live casino with real croupiers streamed directly from the land-based floor via Dual-Play technology. Online poker is planned for launch in 2026, and the platform supports Instant Payment withdrawals settled to bank accounts within seconds, 24/7 — a market first in Switzerland. The company holds ISO 9001, ISO/IEC 27001, and GoodPriv@cy data protection certifications, all audited by SQS, and is classified at Swisstainable Level II.
Grand Casino Luzern derives gross gaming revenue (Bruttospielertrag) from player losses across both channels. The group reported gross gaming revenue of CHF 120.6 million in 2025, down 3.3% from the record CHF 124.7 million in 2024, and consolidated net profit of CHF 409 thousand (EBIT CHF 785 thousand). mycasino.ch is described as the primary growth driver and has held market leadership in Swiss online casino since its 2019 launch, leveraging AI for game personalization. Ancillary revenue streams include gastronomy (Restaurant Olivo at 16 GaultMillau points; Restaurant Dolce Vita on the lakeside terrace), the Casineum event venue accommodating 20–1,000+ guests, poker tournaments (Poker Circle Swiss Open, with over CHF 432,000 in prize money at the 35th edition), and gift vouchers via E-GUMA. Marketing is multi-channel, combining digital promotions, sports sponsorships (FC Luzern, Genève-Servette Hockey Club), public events, and content partnerships with game providers such as Spinomenal.
Grand Casino Luzern firmographics
Firmographics- Name
- Grand Casino Luzern
- Legal name
- Grand Casino Luzern AG
- Website
- https://www.grandcasinoluzern.ch/
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Grand Casino Luzern is a hospitality provider and entertainment center.
- Ownership category
- akta.pro rank
Grand Casino Luzern industry classification
Industry- Product category
- Casino & Gaming Hospitality
- NAICS
- Casinos (except Casino Hotels) (71321), Casinos (except Casino Hotels) (713210), Gambling Industries (7132)
- akta.pro primary industry
- Destination/Regional Casinos (Drive-to Markets) (MPAEAAAC)
- akta.pro secondary industries
- Live Dealer Online Casinos (MPAEABAB), Casino Poker Operations (Land-Based) (MPAEAEAB), Online Poker Casinos (Casino + Poker Rooms) (MPAEABAC)
Keywords
Where Grand Casino Luzern is headquartered
LocationHeadquarters
- HQ city
- Luzern
- HQ country
- Switzerland
- HQ region
- Europe
Offices1 record
Markets served
Grand Casino Luzern business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Land-based casino gaming: Gaming revenue from slot machines (Jackpot Casino) and table games (Grand Jeu) at the physical casino in Lucerne. Bruttospielertrag (gross gaming revenue) for 2025 was CHF 120,589 thousand. This includes roulette, blackjack, poker, and slot machines.
- mycasino.ch Online Casino: Online casino revenue via mycasino.ch — the largest online casino in Switzerland. Online remains the strongest growth driver and backbone of the group. mycasino offers slots, live casino, table games, video poker, and upcoming online poker.
- Gastronomy and Events: Revenue from Restaurant Olivo (mediterranean fine dining, 16 GaultMillau points), Restaurant Dolce Vita (lakeside terrace), bars in the gaming area, and event hosting at the Casineum, Panorama Hall, and Mirror Salon. Catering and event packages for corporate events, weddings, seminars, and private celebrations.
- Tournaments and Events: Revenue from poker tournaments (Poker Circle Swiss Open, Poker Circle), the Casineum event venue hire, and special promotions. The 35th Poker Circle Swiss Open awarded over CHF 432,000 in prize money.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Others | Pay-as-you-go | mycasino.ch online casino — open to registered Swiss residents aged 18+ |
| Others | Pay-as-you-go | Restaurant Olivo — fine dining restaurant with 16 GaultMillau points |
| Others | Pay-as-you-go | Restaurant Dolce Vita — seasonal lakeside terrace restaurant |
| Unit Pricing | Pay-as-you-go | Gift vouchers available via E-GUMA |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Grand Casino Luzern product offering
Product offeringCore offering
Grand Casino Luzern operates a licensed land-based casino on the shores of Lake Lucerne offering slot machines (Jackpot Casino), table games (Grand Jeu), poker, and the exclusive Poker Circle area. The group also runs mycasino.ch, Switzerland's largest online casino with over 4,000 games, live dealer streaming, and instant payment withdrawals. The venue additionally hosts fine dining at Restaurant Olivo (16 GaultMillau points) and Restaurant Dolce Vita, plus event space (Casineum, Panorama Hall) for corporate and private functions.
Product overview
Grand Casino Luzern operates as a diversified entertainment company with two main product lines: (1) the land-based Grand Casino Luzern featuring slot machines (Jackpot Casino), table games (Grand Jeu), the Poker Circle poker area, and dining venues (Restaurant Olivo, Restaurant Dolce Vita), plus the Casineum event venue; and (2) mycasino.ch, the leading Swiss online casino offering over 4,000 games including slots, video poker, table games, and a Live Casino streamed from the physical casino. The group also runs the Poker Circle Swiss Masters poker tournament series and participates in the Swiss Jackpot network. A membership club (my.club) ties together the customer experience across both online and land-based operations.
Differentiator
Problem solved
Functional benefit
Brands
- mycasino.ch: Online casino platform offering slots, video poker, table games, and live casino with real croupiers streamed from the land-based casino. Switzerland's leading online casino since 2019.
- Poker Circle
- my.club
Products and services
- Grand Casino Luzern (Land-based Casino)
Quantifiable outcome
- CHF 120.6 million gross gaming revenue in 2025, with mycasino as the backbone and primary growth driver
- +4 more outcomes
Companies that use Grand Casino Luzern
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Grand Casino Luzern technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature4 records
Grand Casino Luzern partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- SpinomenalcoreSpinomenal, an iGaming content provider, partnered with mycasino by Grand Casino Luzern to expand its presence in the Swiss market. Players at mycasino can access Spinomenal's game catalogue including titles such as Queen of Ice, Luxury Club, and 1 Reel – Demi Gods II. The partnership strengthens the online casino's game offering.
- ClimatePartnerminorGrand Casino Luzern makes a financial climate contribution for its print products in cooperation with ClimatePartner. This supports certified climate protection projects and actively promotes environmental protection as part of the company's sustainability commitment.
- Hochschule Luzern – Soziale Arbeit (Lucerne University of Applied Sciences and Arts)coreGrand Casino Luzern developed its player protection programme (Careplay) together with the Lucerne University of Applied Sciences and Arts – Social Work department. The programme is continuously evaluated in practice and supported by an annual audit in the quality development process.
- Genève-Servette Hockey Clubminormycasino.ch served as a sponsor of Genève-Servette Hockey Club, featuring on the first team's kit. The partnership ran from September 2020 to 30 June 2021, providing brand visibility to hockey fans.
- FC Luzernminormycasino.ch became co-sponsor of FC Luzern, featuring on the first team's kit. The partnership ran from September 2020 to 30 June 2021, extending the existing partnership and providing visibility to football fans in Central Switzerland.
- Incert eTourismus GmbH & Co KGcoreIncert handles ticket sales for Grand Casino Luzern's poker tournaments (Poker Circle Swiss Open, Bounty Hunter Days, etc.) via its ticketing platform. Players purchase tournament entries online through the Incert system linked from the casino website.
- E-GUMA (Idea Creation GmbH)coreE-GUMA processes gift voucher purchases for Grand Casino Luzern. When users click 'Order vouchers' on the website, they are redirected to the E-GUMA platform to complete purchases. E-GUMA collects data for connection setup, website usage, and system security.
- aleno AGcorealeno AG provides the cloud-based restaurant management system for Restaurant Olivo's table reservations. When users click 'Book a table now', they are redirected to aleno's platform. aleno processes personal data for reservation management and restaurant visit analysis.
- Ticketcorner AGcoreTicketcorner processes ticket sales for Grand Casino Luzern events (Casineum events, concerts, etc.). When users click the Ticketcorner link, they are redirected to Ticketcorner's website to complete purchases.
- heroes GmbHcoreheroes GmbH provides the job application recruitment platform (recruiter.grandcasinoluzern.ch) for Grand Casino Luzern. Job applicants enter their details on the heroes platform, which is processed exclusively by Grand Casino Luzern's HR department.
- pokertrip.deminorGrand Casino Luzern partnered with pokertrip.de to host the Bounty Hunter Days poker tournament in Lucerne (July 2023). The partnership brought poker players from across Europe to Central Switzerland, with 674 entries and a prize pool of CHF 202,200.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Grand Casino Luzern competitors and assessment
Company assessmentDirect peers
- Casino Baden AG: Casino Baden operates Switzerland's other flagship A-Casino, offering land-based gaming, restaurants, and events in Baden. It is the most direct domestic peer to Grand Casino Luzern in terms of concession tier, scale, and omni-channel offering.
- Grand Casino Basel: Grand Casino Basel is a Swiss A-Casino operator in Basel, offering slots, table games, poker, restaurants, and event venues. It competes for the same pool of Swiss casino guests and licensed market share as Grand Casino Luzern.
- Casino Barrière de Fribourg / Groupe Partouche: Fribourg's casino is operated under Groupe Partouche, a major French-European casino group. Comparable as a Swiss A-Casino with full land-based gaming, dining, and event programming under a multi-jurisdictional operator.
- Casino Pfäffikon (Swiss Casinos): Casino Pfäffikon is a Swiss casino venue run by Swiss Casinos, the umbrella organization that also operates the Swiss Jackpot progressive network alongside Grand Casino Luzern. Highly comparable in product mix and Swiss regulatory environment.
- Casino St. Gallen: Casino St. Gallen is a Swiss A-Casino offering table games, slots, poker, and dining. Comparable regional destination casino with similar regulatory obligations and customer demographic.
Broad incumbents
- Société des Bains de Mer (Monte-Carlo): SBM operates the iconic Casino de Monte-Carlo and the Monte-Carlo Bay/Hermitage hotels, combining heritage destination gaming with hotels and events. A relevant international benchmark for destination-style casino operations in a regulated European market.
- Betsson AB: Betsson operates a portfolio of regulated online casino and sportsbook brands across Europe and also runs land-based casino operations in certain markets. Comparable as a multi-jurisdictional, multi-channel gaming operator.
Emerging players
- Kindred Group (Unibet): Kindred operates Unibet and other regulated online casino and sportsbook brands across Europe. Relevant peer for the mycasino.ch online channel given similar regulated European online casino dynamics, even though Kindred lacks Grand Casino Luzern's land-based presence.
- LeoVegas Group: LeoVegas runs a leading European mobile-first online casino and sportsbook under multiple regulated licenses. Comparable to mycasino.ch as a regulated European iGaming operator competing for the same cross-border digital wallet.
Regional players
- Casino de Montbenon / Loterie Romande gaming venues: Loterie Romande operates gaming and entertainment venues in French-speaking Switzerland under a different regulatory framework. Relevant regional peer for understanding the broader Swiss gaming and entertainment landscape.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Grand Casino Luzern social profiles
Digital presenceGrand Casino Luzern compliance and trust
Trust signalCompliance5 records
Grand Casino Luzern financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grand Casino Luzern leadership team
Management profileNumber of profiles
Profiles12 records
Grand Casino Luzern subsidiaries and ownership
Company hierarchySubsidiaries2 records
Grand Casino Luzern funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grand Casino Luzern M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grand Casino Luzern
What does Grand Casino Luzern do?
Grand Casino Luzern operates a licensed land-based casino on the shores of Lake Lucerne offering slot machines (Jackpot Casino), table games (Grand Jeu), poker, and the exclusive Poker Circle area. The group also runs mycasino.ch, Switzerland's largest online casino with over 4,000 games, live dealer streaming, and instant payment withdrawals. The venue additionally hosts fine dining at Restaurant Olivo (16 GaultMillau points) and Restaurant Dolce Vita, plus event space (Casineum, Panorama Hall) for corporate and private functions.
Is Grand Casino Luzern a public or private company?
Grand Casino Luzern is a public company. It is classified as public and is currently operating.
When was Grand Casino Luzern founded?
Grand Casino Luzern was founded in -1. It employs 51 to 100 people.
Where is Grand Casino Luzern based?
Grand Casino Luzern is headquartered in Luzern, Switzerland, in the Europe region.
How does Grand Casino Luzern make money?
Four revenue lines are on record. Land-based casino gaming is the primary driver. The others are mycasino.ch Online Casino, gastronomy and Events and tournaments and Events.
Who are Grand Casino Luzern's main competitors?
Direct peers on record are Casino Baden AG, Grand Casino Basel, Casino Barrière de Fribourg / Groupe Partouche, Casino Pfäffikon (Swiss Casinos) and Casino St. Gallen. Broad incumbents are Société des Bains de Mer (Monte-Carlo) and Betsson AB. Emerging players are Kindred Group (Unibet) and LeoVegas Group. Casino de Montbenon / Loterie Romande gaming venues is listed as a regional player.
Does Grand Casino Luzern have an API?
No public API is recorded for Grand Casino Luzern.
What industry is Grand Casino Luzern in?
Grand Casino Luzern's product category is Casino & Gaming Hospitality. Its primary akta.pro industry code is MPAEAAAC, Destination/Regional Casinos (Drive-to Markets), with a secondary code of MPAEABAB, Live Dealer Online Casinos. Its NAICS code is 71321.