UK Pick & Pack

What UK Pick & Pack does

UK Pick & Pack is a UK-based third-party logistics (3PL) provider operating as a trading division of Sussex Transport, a family-owned road haulage and warehousing group headquartered in Lancing, West Sussex. The company delivers end-to-end ecommerce and B2B fulfilment services — pick & pack, contract warehousing, B2B distribution, import/export freight management, and value-added services such as kitting, branded packaging, and returns processing — to a mix of SMB, mid-market, and enterprise merchants across verticals including cosmetics, international spirits, marine and supercar engines, luxury children's toys, electronics, scented candles, mushroom supplements, and grease/lubricants. The operational footprint spans 100,000+ square feet of dedicated storage across multiple sites with shelving, pick rooms, pallet racking, and external floor space, processing approximately 6,000 orders and 150,000+ items per month at a stated 99.98% pick rate accuracy.

The operational backbone is the Mintsoft cloud-based Warehouse Management System, which integrates with 89+ couriers and 67+ online shopping platforms — covering shopping carts (Shopify, WooCommerce, Magento, BigCommerce, EKM, Visualsoft, Squarespace, and others) and marketplaces (Amazon, eBay, Etsy, Wayfair, OnBuy, Fruugo, Not On The High Street, and others) — with new integrations released every 2–4 weeks. The platform supports real-time stock and order syncs to client websites every 15 minutes, automated warehouse workflows, advanced location management, and a client-facing reporting and invoicing dashboard. UK Pick & Pack holds SAFEcontractor accreditation continuously since 2005, Cyber Essentials certification, and is a member of the UK Warehousing Association (UKWA).

The business model is quote-based and transaction-driven with no public list pricing. Revenue streams include per-order pick & pack fees invoiced weekly, monthly storage and warehousing charges, freight forwarding for import/export clients, carrier pass-through delivery, and B2B contract warehousing. Distribution combines an in-house haulage fleet via parent Sussex Transport with a curated multi-carrier parcel and pallet network (DPD, DHL, FedEx, UPS, Royal Mail, Pallet-Track, TNT) and an international freight partner network (Atlantic-Pacific Global Logistics, DSV, K&N). Go-to-market is sales-led through a quote-based inbound enquiry funnel (online form, phone, email), supported by SEO-driven content marketing, organic social, and customer testimonials. The company is privately held under family ownership with no external funding disclosed, and no public pricing or revenue figures are published.

Name

UK Pick & Pack

Legal name

UK Pick & Pack

Website

https://ukpickandpack.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

UK Pick & Pack is a UK-based third-party logistics provider offering ecommerce and B2B pick & pack, warehousing, contract storage, and import/export freight services, powered by a Mintsoft WMS integrated with 89+ couriers and 67+ shopping platforms. It serves SMB, mid-market, and enterprise merchants across diverse verticals from its West Sussex multi-site operation as a division of Sussex Transport.

Ownership category

akta.pro rank

Product category

Third-Party Logistics and Ecommerce Fulfilment

NAICS

General Warehousing and Storage (49311), Couriers and Express Delivery Services (492110), General Freight Trucking (4841)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Multi-Client Public Warehousing (Dry) (TLALAAAA)

akta.pro secondary industry

Value-Added Warehousing Services (Kitting, Labeling, Repack, Light Assembly) (TLALAAAL)

Keywords

• Ecommerce fulfilment
• Third-party logistics
• Pick and pack services
• Contract warehousing
• B2B fulfilment

Headquarters

HQ city

Lancing

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Pick & pack fees: Per-order picking and packing charges, invoiced weekly per parcel movements and costs. Includes branded packaging, kitting, and bespoke packing configurations.
2. Storage and warehousing fees: Monthly storage invoicing based on goods movements in and out of the warehouse across shelving, pick rooms, pallet racking, and internal/external floor space.
3. Import & Export / Freight services: Freight forwarding and customs handling using a network of international freight partners; billed per shipment/engagement.
4. Carrier pass-through delivery: Consolidated next-day parcel, consignment, and palletised delivery services offered via DPD, DHL, FedEx, UPS, Royal Mail, Pallet Track, etc. Revenue captured as part of pick & pack invoice and consignment pricing.
5. B2B fulfilment / contract warehousing: Bulk/wholesale distribution with full logistics service combining storage, pick & pack, in-house transport fleet, and seamless system integration.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

UK Pick & Pack is a UK-based third-party logistics (3PL) and ecommerce fulfilment provider offering storage, pick & pack, B2B fulfilment, and international freight services. Operating from over 100,000 sq ft of warehousing across multiple sites in West Sussex, the company handles around 6,000 orders and 150,000+ items per month on behalf of online sellers, B2B clients, and import/export customers. All operations run on the Mintsoft cloud-based Warehouse Management System, which integrates with 89+ couriers and 67+ online shopping platforms.

Product overview

UK Pick & Pack is a single unified 3PL (third-party logistics) and ecommerce fulfilment offering, structured as a core services portfolio built on a shared technology backbone rather than a modular product platform. The offering is composed of several named services — E-commerce Pick & Pack, Pick & Pack (general), Storage & Warehousing, Contract Warehousing, B2B Fulfilment, and Import & Export / International Freight — which clients can adopt individually or in combination. These are supported by add-on services including Kitting, Packaging & Literature Services, Despatch & Delivery Management, and Reporting & Invoicing. All operational capabilities are powered by a single core platform, the Mintsoft cloud-based Warehouse Management System, which provides order intake (from over 21 supported shopping carts and 20+ marketplaces), inventory management, picking, packing, dispatch, and client-side reporting. UK Pick & Pack operates as a trading division of Sussex Transport.

Differentiator

Problem solved

Functional benefit

Products and services

• Pick & Pack Fulfilment Core pick and pack fulfilment service combining warehousing with order picking and packing for ecommerce and B2B clients. Uses Mintsoft WMS to integrate with online sales channels and multiple delivery partners for cost-effective picking.
• Storage & Warehousing Flexible contract warehousing across multiple sites with over 100,000 sq ft of dedicated space, including shelving, pick rooms, pallet racking, and internal and external floor space. Serves clients with fluctuating stock levels and overflow storage needs.
• B2B Fulfilment Wholesale and trade fulfilment combining flexible storage, pick & pack, delivery partners, and parent Sussex Transport's in-house haulage fleet for full B2B logistics distribution. Serves sellers of bulk goods into trade customers, wholesalers, retailers, or own branches.
• E-commerce Pick & Pack Ecommerce fulfilment offering for online sellers needing to outsource storage and order dispatch. Integrates with 20+ shopping carts (Shopify, WooCommerce, Magento, BigCommerce, etc.) and 20+ marketplaces (Amazon, eBay, Etsy, Wayfair, OnBuy, etc.) via the Mintsoft WMS.
• Import & Export (International Freight) International freight service covering customs clearance, global delivery, and 30+ years of import/export experience. Handles air, road and sea freight, port-to-warehouse transport, and full import management using partners such as Atlantic-Pacific Global Logistics, DSV, and K&N.
• Despatch & Delivery Management Courier management and dispatch offering combining next-day parcel service with 1-hour delivery time slot notifications, consignment service for multiple parcels, and next-day palletised delivery via UK Pick & Pack's own vehicles or the Pallet Track pallet network.
• Kitting, Packaging & Literature Services Value-added fulfilment services including kitting, custom packaging, branded packaging, and inclusion of marketing literature, provided alongside pick & pack to complete a product before dispatch.
• Contract Warehousing Long-term contract warehousing for clients handling bulk goods, pallets, and B2B distribution that do not fit a typical small-parcel fulfilment model. Includes storage, inbound/outbound handling, and integration with the client's systems.

Quantifiable outcome

• 99.98% pick rate accuracy
• +5 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration54 records

Feature6 records

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• James & James Fulfilment: UK-based ecommerce fulfilment 3PL offering pick & pack, storage, and multi-carrier dispatch with technology-led onboarding. Most directly comparable to UK Pick & Pack in size, customer profile (SMB/mid-market DTC), and service mix.
• Prolog Fulfilment: UK ecommerce fulfilment 3PL offering pick & pack, returns, storage, and B2B fulfilment with shopping cart integrations. Highly comparable to UK Pick & Pack in target customer (SMB and mid-market DTC) and service mix.
• Huboo: UK ecommerce fulfilment 3PL using a hub-and-spoke model with software integrations to shopping carts and marketplaces. Targets the same SMB and mid-market DTC e-commerce segment as UK Pick & Pack, with comparable technology-led value proposition.
• iForce: UK 3PL offering ecommerce fulfilment, returns management, and value-added services with WMS technology and multi-carrier integration. Direct competitor in UK mid-market ecommerce and B2B fulfilment with similar technology-led positioning.

Broad incumbents

• Yusen Logistics: Global 3PL with strong UK contract logistics and freight forwarding presence. Competes with UK Pick & Pack for B2B warehousing, ecommerce fulfilment, and import/export clients across mid-market and enterprise.
• DHL Supply Chain: Global 3PL and contract logistics leader operating extensively in the UK with warehousing, transport, ecommerce, and freight forwarding. A much larger incumbent whose UK ecommerce and B2B fulfilment operations compete for many of the same contracts as UK Pick & Pack.
• Wincanton: One of the largest UK contract logistics and 3PL providers with extensive warehousing, transport, and ecommerce fulfilment capabilities. Significantly larger scale than UK Pick & Pack, but a relevant incumbent in UK B2B and B2C contract warehousing.
• Royal Mail / Parcelforce: UK's designated universal postal operator with parcel delivery, freight, and increasingly warehousing/fulfilment services. A key carrier partner of UK Pick & Pack and an incumbent competitor in UK parcel and fulfilment services.
• Clipper Logistics: UK-based 3PL with strong ecommerce and retail fulfilment, value-added services, and significant UK warehouse footprint. Larger and more diversified than UK Pick & Pack, but competes for the same retail and ecommerce fulfilment contracts.

Emerging players

• ByBox: UK fulfilment and field service logistics specialist with technology-led last-mile and storage solutions. Overlaps with UK Pick & Pack in B2B contract warehousing and multi-channel fulfilment for mid-market clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/ukpickandpack
• Facebookfacebook.com/UKPickandPack

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UK Pick & Pack