Montcalm Care Network

What Montcalm Care Network does

Montcalm Care Network (MCN) is a community mental health (CMH) provider serving residents of Montcalm County, Michigan, delivering an integrated continuum of behavioral health, developmental disability, substance use, and crisis services. Founded in 1966 and headquartered at 611 N. State Street in Stanton with a branch at 421 S. Baldwin Street in Greenville, MCN operates the Access Now front door (with average wait times under 10 minutes), 24/7 telephone and walk-in crisis intervention, a Mobile Crisis Team, core outpatient mental health services (including Dialectical Behavioral Therapy and Trauma Focused CBT), psychiatric evaluation and medication management, care management, substance use treatment with Narcan distribution, autism services via Applied Behavioral Analysis, home-based and wraparound services for children, the Heartland House community program, and a veterans-focused service line delivered in collaboration with Montcalm County Veterans Affairs and MSHN.

MCN is a designated CMH provider under Michigan's Prepaid Inpatient Health Plan (PIHP) system, contracting with the Michigan Department of Health and Human Services (MDHHS) through Mid-State Health Network (MSHN). MCN is CARF-accredited, HIPAA-compliant, and operates under the Michigan Mental Health Code recipient rights framework. Revenue is generated primarily through Medicaid, Medicare, the Healthy Michigan Plan, MIChild, and a sliding fee scale based on family size and income, with a policy of not denying services based on inability to pay. The organization's underlying technology footprint is conventional rather than AI-native: CEHR electronic health records with a patient portal (mycehr.com), MI Bridges state benefits integration, the Michigan Relay Center for hearing-impaired telephone access, and the MC3 (Michigan Children's Collaborative Care) consultation line connecting primary care providers to behavioral health consultants.

MCN's go-to-market is community-embedded rather than commercial: access is multi-channel (walk-in, telephone, online scheduling, home-based, mobile crisis), referrals come from self-referrals, primary care providers, schools, and community organizations, and the organization co-creates the Montcalm County Community of Care collaborative (with 54+ participants and 40+ shared resources) as its principal ecosystem-buildout mechanism. The entity is a private nonprofit governed by a Board of Directors, funded entirely through public reimbursement and grant-like state programs, with no equity ownership, no funding rounds, no M&A activity, and an estimated employee count in the 11-50 range.

Name

Montcalm Care Network

Legal name

Montcalm Care Network

Website

https://montcalmcare.net/

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Montcalm Care Network is an association of care providers that offers support services for the residential and trauma care.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGAEAH)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Community mental health services
• Behavioral health treatment
• Substance use treatment
• Crisis intervention services
• Developmental disability services

Headquarters

HQ city

Stanton

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel

Revenue model

1. Medicaid/Medicare Services: The organization is a community mental health provider that accepts both Medicaid and Medicare for services. Services include mental health care, developmental disability services, substance use treatment, and autism services through Applied Behavioral Analysis.
2. Healthy Michigan Plan: The Healthy Michigan Plan provides health care benefits to Michigan residents meeting income eligibility requirements (at or below 133% of federal poverty level).
3. Sliding Fee Scale Services: Cost of services is based on ability to pay using a sliding fee scale based on family size and income. No one is turned away for inability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Montcalm Care Network is a community mental health organization that delivers integrated mental health, substance use, and developmental disability services to residents of Montcalm County, Michigan. Service delivery begins at the Access Now front door with walk-in, telephone, or online scheduling, then branches into Core Mental Health outpatient therapy, 24/7 Emergency Services with mobile crisis response, substance use treatment including Narcan and co-occurring services, autism ABA, home-based interventions, and specialty programs like Heartland House and Trauma Champions. All services are trauma-informed, recovery-focused, evidence-based, and provided on a sliding fee scale regardless of ability to pay.

Product overview

Montcalm Care Network provides integrated mental health and behavioral healthcare services as a Community Mental Health organization serving Montcalm County, Michigan. The organization operates as a coordinated care network offering multiple services including Access Now (intake/access services), Core Mental Health (outpatient therapy with DBT and Trauma Focused CBT, psychiatry, care management), Emergency/Crisis Services (24/7 crisis line, Mobile Crisis Team), Substance Use Services (Narcan, co-occurring treatment, referrals), Trauma Services (ACEs education, Trauma Champions training), and specialized programs for Children/Families (Autism ABA, Infant Mental Health, Wraparound), Veterans, and Adults (Heartland House employment program). Services are trauma-informed, recovery-focused, and evidence-based. The organization connects with external systems including MI Bridges (Medicaid), CEHR Patient Portal, Michigan Relay Center, and the MC3 psychiatry consultation program.

Differentiator

Problem solved

Functional benefit

Products and services

• Access Now Front-door intake and access point for all Montcalm Care Network services, providing initial assessments, connection to community resources, and navigation assistance at 611 North State Street, Stanton with extended evening hours (Monday-Wednesday 8am-8pm).
• Core Mental Health Services Comprehensive mental health services including care management, outpatient therapy (Dialectical Behavioral Therapy and Trauma Focused Cognitive Behavioral Therapy), psychiatry evaluation and medication, and transitional services for adults with mental illness and developmental disabilities.
• Emergency Services 24/7 crisis intervention available via phone (989.831.7520, 800-377-0974) or walk-in with trained crisis professionals providing stabilization, coaching, and connection to community resources and follow-up services. Includes Mobile Crisis Team dispatched Monday-Friday 8am-8pm.
• Heartland House Community program at 108 N. Lafayette Street, Greenville MI 48838 helping individuals develop employment skills, make community connections, and gain confidence to live independently through volunteerism and skill development.
• Autism Services (Applied Behavioral Analysis) Applied Behavioral Analysis services for children with autism to help them learn and grow, available through Medicaid up to 21 years of age.
• Substance Use Services Referral and treatment options for substance use disorders including Narcan kits, co-occurring services, referrals for outpatient/residential/detox/recovery housing (844-405-3095), and support groups.
• Mental Health First Aid Training Free evidence-based training program teaching community members to recognize risk factors and warning signs of mental health crisis, including Adult and Youth Mental Health First Aid courses.
• CEHR Patient Portal Online patient portal for individuals to access health records, schedule appointments, and communicate with Montcalm Care Network providers.

Quantifiable outcome

• Average wait time under 10 minutes at Access Now office
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Mid-State Health Network (MSHN)coreStrategic or Co-development PartnerMSHN is the Prepaid Inpatient Health Plan (PIHP) for the region. Montcalm Care Network operates as a community mental health provider within the MSHN network, providing services under the Mid-State Health Network's contracted provider network. The partnership involves coordination on provider directory, training requirements (M-Train), and regional health initiatives including a Veterans Navigator program.
• Michigan Department of Health and Human Services (MDHHS)coreStrategic or Co-development PartnerMDHHS is the state agency that oversees behavioral health services in Michigan. Montcalm Care Network participates in MDHHS initiatives including Medicaid programs, the MC3 psychiatry consultation program, and receives funding/guidance for Behavioral Health Loan Repayment Program (BHLRP).
• Montcalm County Veterans AffairsminorStrategic or Co-development PartnerCollaboration with Montcalm County Veterans Affairs to assist Veterans and their families in accessing mental health resources and services they deserve.
• Montcalm County Community of Care CollaborativecoreStrategic or Co-development PartnerCollaborative comprising representatives from agencies and school districts that come together at Montcalm Care Network to serve youth and families. From October 2017-May 2019: 35 student cases served, 40 resources shared, 54 participants engaged.
• Montcalm Human Services CoalitionminorStrategic or Co-development PartnerPartnership with Montcalm Human Services Coalition to provide the Montcalm County Local Support resource list and collaborative community resources.
• Oakland Mediation CenterminorStrategic or Co-development PartnerAdminstrator of the state-wide Behavioral Health Mediation Services Program. Connects individuals with local Community Dispute Resolution Program centers to resolve disputes related to mental health services at no cost.
• MI Bridges (Michigan Government)coreStrategic or Co-development PartnerMichigan's integrated social services application system. Montcalm Care Network helps individuals apply for Medicaid, Healthy Michigan Plan, MIChild, and Healthy Kids programs through MI Bridges.
• National Health Service Corps (NHSC)minorOthersMCN is an approved NHSC site for student loan repayment. Employees may qualify for loan repayment programs through this partnership.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Network180: Community Mental Health Services Program serving Kent County, Michigan, with the same designated CMHSP role, MSHN integration, and integrated mental health / substance use / developmental disability service model as Montcalm Care Network.
• Community Mental Health Services of St. Clair County: Michigan CMHSP providing outpatient mental health, substance use, developmental disability, and 24/7 crisis services under the MSHN-aligned regional framework — directly comparable operating model and payer mix to MCN.
• Community Mental Health Central Michigan: Mid-Michigan CMHSP offering mental health, substance use, and developmental disability services with a multi-county geographic footprint and similar regulatory designation under Michigan's PIHP system.
• Shiawassee County Community Mental Health Authority: County-level CMHSP in Michigan providing behavioral health, developmental disability, and substance use services with comparable scope, scale, and Medicaid dependency to Montcalm Care Network.
• North Country Community Mental Health: Northern Michigan CMHSP serving multiple rural counties with integrated mental health, developmental disability, and crisis services — comparable rural operating environment and regulatory designation to MCN.

Broad incumbents

• Pine Rest Christian Mental Health Services: Large Michigan-based behavioral health provider offering inpatient, outpatient, residential, and addiction services across a wide geographic footprint; overlaps with MCN on outpatient mental health and substance use, but at significantly greater scale.
• Hope Network: Michigan-based nonprofit providing behavioral health, developmental disability, and community living services. Comparable in mission and population served, but operates across multiple counties and a broader service portfolio.

Regional players

• Hegira Health: Western Michigan-based behavioral health nonprofit serving individuals with mental illness, developmental disabilities, and substance use disorders. Comparable service mix but concentrated in Wayne/Western Michigan counties.

Others

• Bethany Christian Services: Michigan-based nonprofit providing counseling, family support, and trauma-informed services with overlapping populations (children, families, trauma); adjacent rather than direct competitor to MCN's behavioral health CMH scope.
• Michigan Department of Health and Human Services (MDHHS): State agency that funds, regulates, and contracts with all Michigan CMHSPs including MCN; not a peer but the principal payer/regulator that defines MCN's operating model and revenue structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/montcalmcare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Montcalm Care Network