DTS Language Services

What DTS Language Services does

DTS Language Services, Inc. is a privately held, Durham, North Carolina-based language services provider founded in 1973 as Duke Translation Services and rebranded to its current name in the early 2000s. The company is structured as a small core team of 1-10 employees that coordinates a vetted, global network of freelance translators and certified interpreters, with a heavy specialization in life sciences and clinical trial documentation. Its principal offerings are certified document translation (clinical trial, medical, legal, financial, and technical), audio and video transcription, desktop publishing and website localization, and on-demand interpretation delivered through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) platforms covering 200+ languages including American Sign Language. The company also serves secondary verticals in technology/software localization, financial and legal translation, and technical/manufacturing documentation.

The technology stack is built around a proprietary Translation Management System (TMS) with an SSL-encrypted, HIPAA-secure client portal for drag-and-drop file submission and project tracking, industry-standard Computer-Assisted Translation (CAT) tools, and a server-based Translation Memory that archives prior work for terminology consistency across document versions. Quality assurance is multi-tier: translator, editor, QA Manager review, plus automated checks via QA Distiller and Xbench. DTS is ISO 17100 certified, processes all files over HIPAA-secure channels, and maintains CCPA compliance.

The business model is professional services on a project-by-project, quote-based pricing structure, priced on an hourly basis (rather than per-word) to capture project manager, translator, editor, and layout specialist effort. Revenue is generated across four streams — document translation, OPI/VRI interpretation (usage/subscription), transcription, and desktop publishing/localization — and distributed through sales-led, enterprise field sales motions, a self-serve quote portal, and dedicated toll-free phone lines, with no apparent resellers or third-party distribution. Customer segments are primarily pharmaceutical, biotech, medical device, CRO, and healthcare organizations, supplemented by education/government and other regulated buyers; named enterprise relationships include a 10+ year, multi-thousand-project engagement with WCG IRB and a multi-year partnership with NCSSM.

Name

DTS Language Services

Legal name

DTS Language Services Inc

Website

https://dtstranslates.com

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

1–10 employees

Short description

DTS Language Services is a Durham, North Carolina-based language services provider founded in 1973, specializing in certified clinical trial and life sciences document translation, interpretation, and transcription across 100+ languages for pharmaceutical, biotech, CRO, and healthcare clients.

Ownership category

akta.pro rank

Product category

Language Services

NAICS

Translation and Interpretation Services (541930), Translation and Interpretation Services (54193)

SIC

Services-Health Services (8000)

akta.pro primary industry

Medical Writing & Clinical Documentation FSP (HLAGAOAC)

akta.pro secondary industries

Regulatory Affairs & Submissions FSP (HLAGAOAD), Medical Affairs, Scientific Communications & HEOR FSP (HLAGAOAG)

Keywords

• Document translation services
• Clinical trial translation
• Interpretation services
• Website localization
• Audio transcription services

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Document Translation Services: Core translation services for clinical trial documents, medical records, legal documents, financial documents, and technical materials. Revenue generated through project-based pricing with factors including document complexity, language pairs, word count, and turnaround requirements. Services include translation, editing, proofreading, and certification.
2. Interpretation Services: On-demand phone interpretation (OPI) and video remote interpretation (VRI) services available 24/7 in 200+ languages including American Sign Language (ASL). Revenue generated through usage-based or subscription arrangements for healthcare providers, hospitals, and organizations requiring real-time multilingual communication support.
3. Transcription Services: Audio and video transcription services for medical, legal, and business documentation. Complimentary to translation services and often bundled for comprehensive language solutions.
4. Desktop Publishing & Localization: Formatting, layout, and localization services ensuring translated documents are ready for submission without additional editing. Includes software localization and website translation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

DTS Language Services is a professional language services provider (LSP) founded in 1973 (originally as Duke Translation Services) that delivers certified human translation, transcription, and real-time interpretation services across 100+ language groups. The company specializes in life sciences, clinical trial, medical, legal, financial, and technical document translation, and provides on-demand Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), and American Sign Language (ASL) interpretation via HIPAA-secure platforms.

Product overview

DTS Language Services operates as a language services company (LSP) providing human-powered translation, interpretation, and localization services. The company offers a portfolio of service offerings centered around document translation (including specialized clinical trial document translation), audio/video transcription, and real-time interpretation services (over-the-phone and video remote interpretation, including ASL). Services are delivered across multiple industry verticals including life sciences/medical, technical/manufacturing, financial/legal, and technology/software. DTS utilizes a proprietary Translation Management System (TMS) and CAT tools for internal workflow management. The company is ISO 17100 certified and maintains a network of vetted translators with specialized subject matter expertise.

Differentiator

Problem solved

Functional benefit

Products and services

• Document Translation Certified document translation services covering medical, legal, financial, technical, and general documents across 100+ language groups, with multi-tier quality assurance, translation memory, and guaranteed turnaround times for enterprise clients.
• Clinical Trial Document Translation Specialized translation of clinical trial documentation including informed consent forms, protocols, case report forms, investigator brochures, and regulatory submissions, with IRB-compliant certifications for pharmaceutical, biotech, and CRO clients running global trials.
• Audio and Video Transcription Transcription services for audio and video content with multilingual support and quality assurance, often bundled with translation services for comprehensive language solutions in medical, legal, and business documentation.
• On-Demand Phone Interpretation (OPI) 24/7 over-the-phone interpretation services available in 200+ languages via HIPAA-secure, confidentiality-bound connections for healthcare providers, hospitals, and organizations requiring real-time multilingual communication support.
• Video Remote Interpretation (VRI) Real-time video-based interpretation services supporting multiple languages including American Sign Language (ASL) for Deaf and Hard-of-Hearing individuals, with HIPAA-secure platforms and no special hardware or scheduling required.
• Desktop Publishing and Localization Formatting, layout, and localization services ensuring translated documents are ready for deployment in target markets without additional editing, covering software localization and website translation.
• Website Translation Website content translation and localization services for global web presence, supporting multilingual digital properties and web-based product launches.

Quantifiable outcome

• 95%+ on-time delivery rate maintained across all translation projects
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dtstranslates
• LinkedInlinkedin.com/company/dts-language-services-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DTS Language Services