City of DeKalb

Municipal Government Servicescityofdekalb.com

City of DeKalb is a municipal government in Illinois providing public safety, utilities, public transit, airport, and community development services to its residents, businesses, and visitors through integrated digital and physical service channels.

Company typePublic
Founded1856
HeadquartersDekalb, United States
Headcount251–500
GTM typeB2C
OfferingServices

What City of DeKalb does

City of DeKalb is a municipal government entity located in DeKalb County, Illinois, operating under a council-manager form of government with a Mayor, City Council, and City Manager. Founded in 1856 and employing 251-500 staff, the city provides comprehensive municipal services to its residents including public safety (police and fire departments), utilities (water, sewer, garbage), public transit, a municipal airport, public works, and community development. Its service portfolio spans police, fire, emergency services, public works, public transit (fixed route, paratransit, dial-a-ride, commuter shuttle), DeKalb Taylor Municipal Airport with FBO services, residential parking permits, business licensing, building permits, FOIA request processing, and community programming including cooling centers and public arts initiatives.

City of DeKalb firmographics

Firmographics

Name: City of DeKalb
Legal name: City of DeKalb
Website: https://cityofdekalb.com
Company type: Public
Founded year: 1856
Operating status: Operating
Headcount range: 251–500 employees
Short description: City of DeKalb is a municipal government in Illinois providing public safety, utilities, public transit, airport, and community development services to its residents, businesses, and visitors through integrated digital and physical service channels.
Ownership category
akta.pro rank

City of DeKalb industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120), Fire Protection (92216)
SIC: Water Supply (4941), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

Municipal government services
Public safety administration
Utility billing services
Public transit operations
Community development services

Where City of DeKalb is headquartered

Location

Headquarters

HQ city: Dekalb
HQ country: United States
HQ region: North America

Offices4 records

Markets served

City of DeKalb business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Pricing tiers

Model	Billing	Price
Other	Annual	Residential Parking Permits - Free
Transaction based/ take rate	Pay-as-you-go	Convenience Fees for Online Payments
Other	Pay-as-you-go	FOIA Document Fees
Transaction based/ take rate	Annual	Business License Categories

Distribution channels6 records

Marketing channels8 records

City of DeKalb product offering

Product offering

Core offering

City of DeKalb is a municipal government that provides essential public services to its residents and businesses, including public safety (police and fire), utilities (water, sewer, garbage), public transportation, municipal airport operations, building permits and code enforcement, business licensing, FOIA records access, and community development programs. Services are delivered through City Hall, online portals powered by CivicPlus, GIS mapping systems, and a network of dedicated municipal departments.

Product overview

The City of DeKalb operates a comprehensive municipal government platform built on the CivicPlus CMS framework. The city's digital services portfolio consists primarily of resident-facing government services rather than commercial products. Core offerings include online utility billing and payment processing (water, sewer, garbage), employment application management, FOIA request processing, public meeting agendas/minutes via the Agenda Center, cable television (GATV Channel 14), public transit with real-time tracking, parking permit management, emergency alert notifications (ALERT DeKalb), interactive GIS/mapping, and business licensing/permitting. The platform also manages the DeKalb Taylor Municipal Airport, street maintenance programs, and community programs like cooling centers during emergencies.

Differentiator

Problem solved

Functional benefit

Products and services

Online Utility Billing & Payment Portal
DeKalb Public Transit System
DeKalb Taylor Municipal Airport
Business License & Permit Applications
Residential Parking Permit System
ALERT DeKalb Emergency Notification System
Interactive Mapping & GIS Services
FOIA Request Center
Online Employment Application System
Street Maintenance Program
Agenda Center & GATV Channel 14
Cooling Centers
DeKalb e-News Newsletter
Curbside Waste & Recycling Collection

Companies that use City of DeKalb

Customer profile

Segments4 records

Ideal customer profiles4 records

City of DeKalb technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration13 records

Feature4 records

City of DeKalb partnerships and signals

Strategic signal

Partnerships

14 partnerships are on record, tiered core and minor.

DeKalb Chamber of CommercecoreStrategic or Co-development PartnerPrimary business development partner providing business directory, networking, and economic development resources for the DeKalb business community. Located at web.dekalb.org.
DeKalb County Economic Development Corporation (DCEDC)coreStrategic or Co-development PartnerCounty-level economic development corporation supporting business recruitment, retention, and expansion in the DeKalb area. Website: dcedc.org.
DeKalb County Convention and Visitors BureauminorGTM or Marketing PartnerPromotes tourism and conventions in DeKalb County, supporting hospitality industry and community events.
NIU College of Law Business Law Innovation ClinicminorStrategic or Co-development PartnerProvides legal resources and clinic services for small businesses in DeKalb through Northern Illinois University partnership.
Illinois DCEO (Department of Commerce and Economic Opportunity)coreStrategic or Co-development PartnerState agency providing economic development resources, grants, and programs for Illinois municipalities and businesses.
Illinois Manufacturing Excellence Center (IMEC)minorStrategic or Co-development PartnerManufacturing consulting and improvement services supporting local manufacturers with operational excellence.
Lakeshore Recycling Systems (LRS)coreTechnology or IntegrationExclusive waste collection provider for all City of DeKalb homes. Provides weekly curbside and alley collection of household refuse, recyclables, yard waste, organics, plus HHW and E-Waste home collection services.
DeKalb Sycamore Area Transportation Study (DSATS)coreStrategic or Co-development PartnerMetropolitan planning organization coordinating regional transportation planning for DeKalb, Sycamore, and surrounding areas.
DeKalb Park DistrictcoreStrategic or Co-development PartnerJoint programs including Fun Jam in the Park, DeKalb Municipal Band concerts, and Fourth of July fireworks celebrations at Hopkins Park.
DeKalb County Forest Preserve DistrictminorStrategic or Co-development PartnerCounty agency managing forest preserves and natural areas accessible to DeKalb residents.
Opportunity UnboundminorStrategic or Co-development PartnerCommunity partnership organization focused on economic opportunity and workforce development.
DeKalb Public LibrarycoreStrategic or Co-development PartnerPublic library serving as cooling center and community resource partner.
CivicPluscoreTechnology or IntegrationWebsite platform provider powering the cityofdekalb.com website with CivicEngage CMS, agenda center, and online services.
Smart911 / RapidDeploycoreTechnology or IntegrationEmergency notification and alert platform provider powering ALERT DeKalb for public safety notifications.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

City of DeKalb competitors and assessment

Company assessment

Regional players

City of Sycamore:

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

City of DeKalb compliance and trust

Trust signal

Compliance3 records

City of DeKalb financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of DeKalb leadership team

Management profile

Number of profiles

Profiles10 records

City of DeKalb funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of DeKalb M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of DeKalb

What does City of DeKalb do?

Is City of DeKalb a public or private company?

City of DeKalb is a public company. It is classified as public and is currently operating.

When was City of DeKalb founded?

City of DeKalb was founded in 1856. It employs 251 to 500 people.

Where is City of DeKalb based?

City of DeKalb is headquartered in Dekalb, United States, in the North America region.

Who are City of DeKalb's main competitors?

City of Sycamore is listed as a regional player.

Does City of DeKalb have an API?

No public API is recorded for City of DeKalb.

What industry is City of DeKalb in?

City of DeKalb's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAE, Planning, Zoning, Permitting & Code Enforcement. Its NAICS code is 2213 and its SIC code is 4941.