OT Works!
OT Works! is a privately-held community occupational therapy practice, founded in 2000 and based in British Columbia, that delivers rehabilitation and assessment services in clients' homes, workplaces, and communities, billed primarily through ICBC, WorkSafeBC, and Veterans Affairs Canada.
- Company typePrivate
- Founded2000
- HeadquartersNew Westminster, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What OT Works! does
OT Works! Ltd. is a privately-held, community-based occupational therapy practice founded in 2000 and headquartered in New Westminster, British Columbia. The company delivers individualized rehabilitation and assessment services to clients in their homes, workplaces, schools, and community settings across Metro Vancouver, Fraser Valley, Sea-to-Sky, Sunshine Coast, and Vancouver Island. Services span motor vehicle accident rehabilitation (under ICBC's Enhanced Care model), workplace injury rehabilitation (under WorkSafeBC), veterans' rehabilitation (under Veterans Affairs Canada), functional capacity evaluations, wheelchair and seating assessments, personal care assistance assessments, mental health support, brain injury rehabilitation, and chronic pain management. A telehealth channel delivered via Microsoft Teams extends reach to clients who cannot attend in-person sessions.
The company's underlying technology is limited and largely commodity: a custom Electronic Medical Records system configured for community OT workflows, Microsoft Teams for approved video sessions, 128-bit encrypted web forms, and BC PIPA-aligned privacy practices. There is no proprietary AI, automation layer, or third-party platform integration disclosed. Clinical staff are certified with the College of Health and Care Professionals of BC, and several hold advanced credentials in FCE methodologies (Roy Matheson, WorkWell/Isernhagen) and mental health modalities (CBT, DBT, ACT).
OT Works!'s business model is professional services revenue, billed primarily through three institutional payers (ICBC, WorkSafeBC, VAC) with a secondary self-pay stream for uninsured clients who may seek extended health benefits reimbursement. Go-to-market is referral-led via insurance case managers, healthcare providers, employers, and self-referrals, with a marketing footprint limited to its own website, LinkedIn page, and Indeed recruitment listings. The practice is owned and operated by Clinical Director Pamela Russell (MSc, BSc(OT)) and Business Director Jason Russell (BA, CISSP, CISM), with no external investors, parent company, or public-market listing.
OT Works! firmographics
Firmographics- Name
- OT Works!
- Legal name
- OT Works! Ltd.
- Website
- https://www.ot-works.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OT Works! is a privately-held community occupational therapy practice, founded in 2000 and based in British Columbia, that delivers rehabilitation and assessment services in clients' homes, workplaces, and communities, billed primarily through ICBC, WorkSafeBC, and Veterans Affairs Canada.
- Ownership category
- akta.pro rank
OT Works! industry classification
Industry- Product category
- Occupational Therapy Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Occupational Therapy (OT) In-Home (HSABADAB)
- akta.pro secondary industries
- Tele-Occupational Therapy (Telehealth OT) (EDAKAFAL), OT Evaluations, Assessments & IEP/504 Planning Support (EDAKAFAM), Activities of Daily Living (ADL) & Self-Care Skills Training (EDAKAFAE)
Keywords
Where OT Works! is headquartered
LocationHeadquarters
- HQ city
- New Westminster
- HQ country
- Canada
- HQ region
- North America
Offices4 records
Markets served
OT Works! business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Insurance-Funded Services: Revenue primarily generated through billing insurance providers for occupational therapy assessments and treatment services. Services are billed to ICBC (motor vehicle accidents), WorkSafeBC (workplace injuries), Veterans Affairs Canada, and private insurance companies.
- Self-Pay/Private Pay: Direct client payments for occupational therapy services not covered by insurance, including self-referrals and cases where funding is unavailable. Clients pay out-of-pocket and may seek reimbursement from extended health benefits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Insurance-covered OT services (ICBC, WorkSafeBC, VAC) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
OT Works! product offering
Product offeringCore offering
OT Works! is a community-based occupational therapy practice that delivers individualized rehabilitation and assessment services to clients in their homes, workplaces, schools, and community settings across British Columbia. The practice offers specialized services including ICBC motor vehicle accident rehabilitation, WorkSafeBC workplace injury rehabilitation, Veterans Affairs Canada services, Functional Capacity Evaluations, wheelchair assessments, Personal Care Assistance assessments, and telehealth-delivered OT. Services are funded primarily through insurance providers (ICBC, WorkSafeBC, Veterans Affairs Canada) and private pay.
Product overview
OT Works! is a community-based occupational therapy practice providing individualized rehabilitation services across British Columbia. The core offering is community-based occupational therapy delivered in clients' homes, workplaces, and community settings, with specialized services including ICBC Rehabilitation, Veterans Affairs Services, Functional Capacity Evaluations, Wheelchair Assessments, and Personal Care Assistance (PCA) Assessments. Telehealth serves as an alternative service delivery channel for remote care via phone, email, text, and video. Services are offered through various funding sources including WorkSafeBC, ICBC, Veterans Affairs Canada, and private pay.
Differentiator
Problem solved
Functional benefit
Products and services
- Community-Based Occupational Therapy Services Individualized rehabilitation delivered in clients' homes, workplaces, schools, and community settings, facilitating functional improvement and active living through evidence-based occupational therapy for individuals recovering from injury or managing disabilities.
- Telehealth Occupational Therapy Remote occupational therapy delivered via phone, email, text messages, and secure video (Microsoft Teams) for clients who cannot attend in-person visits, approved by the College of Occupational Therapists of BC and funders including WorkSafeBC and ICBC.
- ICBC Rehabilitation Occupational therapy services for motor vehicle accident injuries covered under ICBC's Enhanced Care model, including personal care assistance (PCA) assessments, return-to-work support, and rehabilitation planning for ICBC clients across British Columbia.
- Veterans Affairs Services Approved provider under Veterans Affairs Canada (VAC) contract providing assessments and treatment including home adaptations, assistive device prescriptions, mental health support, and brain injury rehabilitation for Canadian veterans and RCMP members.
- Functional Capacity Evaluations (FCE) Comprehensive assessments conducted by qualified Occupational Therapists including Medical-Legal FCE for legal proceedings, Rehab FCE for vocational rehabilitation, and Cognitive FCE evaluating memory, attention, problem-solving, and information processing, performed at the Class A assessment facility in New Westminster.
- Wheelchair Assessments Thorough evaluation by occupational therapists to determine suitable wheelchair and seating systems, including standard manual wheelchairs, tilt-in-space wheelchairs, power wheelchairs, and custom seating assessments for clients with mobility limitations.
- Personal Care Assistance (PCA) Assessments Assessment conducted by Occupational Therapists to evaluate functional abilities and identify limitations with daily tasks for ICBC to determine eligibility for personal care assistance benefits under the Enhanced Care model for motor vehicle accident survivors.
Quantifiable outcome
- Firefighter with PTSD returned to work and resumed social activities after occupational therapy intervention
- +1 more outcomes
Companies that use OT Works!
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles4 records
OT Works! technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature2 records
OT Works! partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor.
- Project Change FoundationminorOT Works! provides financial support and mentorship connections to early-stage Canadian charities with bold visions for positive social change. The foundation empowers emerging organizations through grants and guidance, supporting initiatives in social justice, environmental sustainability, and community empowerment.
- World Wildlife Fund (WWF) CanadaminorOT Works! supports WWF Canada's mission to protect biodiversity and restore ecosystems in Canada. The partnership contributes to conservation efforts guided by science and Indigenous knowledge.
- Plan International CanadaminorOT Works! supports Plan International Canada's advocacy for children's rights and gender equality, particularly supporting girls and children overcoming oppression and inequality.
- Run for WaterminorOT Works! participates in the annual Run for Water event, which has raised over $4 million to build clean water projects in Ethiopia over 15 years.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
OT Works! competitors and assessment
Company assessmentBroad incumbents
- CBI Health Group: One of Canada's largest community healthcare and rehabilitation networks with substantial OT service offerings, including home and workplace rehabilitation across BC. Comparable in target payer mix (ICBC, WorkSafeBC, extended benefits) and community delivery model, but far larger and broader in scope than OT Works!.
- Lifemark Health: National Canadian rehabilitation and occupational therapy chain with clinics across multiple provinces providing in-clinic and community-based rehab services. Overlaps with OT Works! on OT delivery and insurer contracting, but operates at much greater scale and geographic breadth.
Emerging players
- Catalyst Kinetics: Vancouver-based kinesiology and rehabilitation practice offering active rehabilitation, return-to-work, and functional capacity services in the Lower Mainland. Comparable on target customer (ICBC/WorkSafeBC injury rehab), Vancouver geography, and community rehabilitation focus, though narrower in OT-specific credentials.
Direct peers
- RebalanceMD: Victoria, BC-based multidisciplinary rehabilitation clinic providing occupational therapy, physiotherapy, and return-to-work services. Directly comparable Vancouver Island footprint and community-based rehabilitation model, serving overlapping ICBC/WorkSafeBC client base.
- Therapex: Canadian rehabilitation provider offering occupational therapy, physiotherapy, and multidisciplinary rehab in community settings. Comparable in OT-led delivery and insurer-funded service model, with overlap in BC/Canadian market positioning.
- Back in Motion Rehab: BC-based rehabilitation provider delivering multidisciplinary rehab services including occupational therapy in community, workplace, and clinical settings. Directly comparable target customer mix (ICBC/WorkSafeBC injury rehab) and geographic overlap with OT Works! in the Lower Mainland.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
OT Works! social profiles
Digital presenceOT Works! compliance and trust
Trust signalCompliance3 records
OT Works! financial estimates
Financial estimateRevenue estimate
Valuation estimate
OT Works! leadership team
Management profileNumber of profiles
Profiles10 records
OT Works! funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OT Works! M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OT Works!
What does OT Works! do?
OT Works! is a community-based occupational therapy practice that delivers individualized rehabilitation and assessment services to clients in their homes, workplaces, schools, and community settings across British Columbia. The practice offers specialized services including ICBC motor vehicle accident rehabilitation, WorkSafeBC workplace injury rehabilitation, Veterans Affairs Canada services, Functional Capacity Evaluations, wheelchair assessments, Personal Care Assistance assessments, and telehealth-delivered OT. Services are funded primarily through insurance providers (ICBC, WorkSafeBC, Veterans Affairs Canada) and private pay.
Is OT Works! a public or private company?
OT Works! is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OT Works! founded?
OT Works! was founded in 2000. It employs 11 to 50 people.
Where is OT Works! based?
OT Works! is headquartered in New Westminster, Canada, in the North America region.
How does OT Works! make money?
Two revenue lines are on record. Insurance-Funded Services are the primary driver. The others are self-Pay/Private Pay.
Who are OT Works!'s main competitors?
Broad incumbents on record are CBI Health Group and Lifemark Health. Catalyst Kinetics is listed as an emerging player. Direct peers are RebalanceMD, Therapex and Back in Motion Rehab.
Does OT Works! have an API?
No public API is recorded for OT Works!.
What industry is OT Works! in?
OT Works!'s product category is Occupational Therapy Services. Its primary akta.pro industry code is HSABADAB, Occupational Therapy (OT) In-Home, with a secondary code of EDAKAFAL, Tele-Occupational Therapy (Telehealth OT). Its NAICS code is 62134 and its SIC code is 8082.