TI America

What TI America does

TI America (Tecnologías de Información America S.A. de C.V.) is a Mexico-headquartered IT consulting and managed services firm founded in 2004 that delivers integrated communications and cybersecurity solutions to enterprise and government clients. The company operates a 24/7 Security Operations Center (SOC), a Network Operations Center (NOC), and a dedicated Computer Security Incident Response Team (CSIRT), alongside an in-house CSIRT operations center in Puebla. Its service portfolio spans managed services (endpoint security, LAN/WAN networks, email security, and unified collaboration) and turnkey project deployments covering information security, technological innovation, and physical infrastructure (structured cabling, lightning protection, telecommunications towers, video surveillance, access control, UPS, and data center build-out). Notable technical components include machine-learning-based endpoint threat protection, multilevel defense combining perimeter, web application, advanced threat, cloud, and DNS protection, and FIRST-aligned incident response coordination. The firm holds ISO certifications 37001, 20000, 27001, 9001, and 22301 and is a member of FIRST.

The business model combines three revenue streams: recurring managed services contracts with multi-year terms and flexible initial investment, project-based turnkey solution deployments, and direct product sales of hardware, software, and integrated systems. Pricing is quote-based and not publicly disclosed, with all engagements requiring direct consultation. The go-to-market is sales-led, relying on direct enterprise and government engagement, a bilingual website (ti-america.com), and LinkedIn/Instagram presence rather than broad digital marketing or channel partners. Customer segments span the private sector (manufacturing, services, telecommunications) and the public sector (municipalities, institutions, universities) across Mexico and the United States. The firm is privately held, founder/management-owned, with no disclosed institutional investors, parent company, subsidiaries, or M&A activity.

Name

TI America

Legal name

Tecnologías de Información America S.A. de C.V.

Website

https://ti-america.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Managed IT and Cybersecurity Services

NAICS

Other Computer Related Services (541519), Security Systems Services (except Locksmiths) (561621), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700), Communications Services, Nec (4899)

akta.pro primary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

Keywords

• Managed IT services
• Cybersecurity consulting
• Network infrastructure
• Incident response services
• Security operations center

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed Services: Recurring managed service contracts providing clients access to technology benefits through flexible initial investment, avoiding technology adoption curves and obsolescence, with potential fiscal benefits. Services include endpoint security, network management, email security, collaboration tools, and SOC/NOC operations.
2. Turnkey Solution Projects: One-time project-based revenue from comprehensive technology solution deployments including information security, technological innovation, and infrastructure implementations delivered as complete turnkey services.
3. Direct Product Sales: Direct sale of technology solutions including hardware, software, and integrated systems tailored to specific client requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TI America is a Mexico-based IT consulting firm that delivers managed services and turnkey technology projects spanning cybersecurity, networking, collaboration, and physical infrastructure for enterprise and government clients. Its portfolio includes managed Endpoint Security, LAN/WAN networks, Email Security, and Collaboration services, complemented by catalog solutions in Information Security, Technological Innovation, and Infrastructure, and supported by 24/7 SOC/NOC monitoring and a CSIRT incident response practice.

Product overview

TI America is an IT consulting company offering managed services and integrated technology solutions for cybersecurity and network infrastructure. The portfolio includes managed security services (Endpoint Security, Email Security, Collaboration), cybersecurity solutions (Information Security, SOC/NOC, CSIRT), and infrastructure services (Network LAN/WAN, Infrastructure, Technological Innovation). The company operates under a Quality Management System providing flexible, customized solutions through direct sales or managed services schemes for private sector and government clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Endpoint Security (Servicio Administrado) Managed endpoint security service for workstations and servers, providing threat detection, response, investigation, machine-learning-based threat protection, and advanced ransomware defense for enterprise clients.
• Redes LAN/WAN LAN/WAN network solutions covering consulting, design, implementation, and ongoing operation for corporate, industrial, and government sector clients.
• Seguridad E-mail Managed email security service providing advanced threat detection, antispam, antivirus protection, and real-time scanning for incoming and outgoing corporate mail.
• Colaboración (Collaboration) Unified collaboration platform integrating voice services, email, instant messaging, real-time collaboration, and video conferencing into a single managed solution.
• Seguridad de la Información Comprehensive information security services providing multi-level defense including perimeter security, web application protection, advanced threat protection, cloud security, DNS protection, network flow analysis, vulnerability analysis, and static/dynamic code analysis.
• Innovación Tecnológica Technology innovation and consulting services covering networking, wireless, servers, storage, virtualization, electronic security, industrial IoT, and intelligent video surveillance.
• Infraestructura Physical infrastructure implementation and support for IT and telecommunications, including structured cabling, physical security, wide-area connectivity, power and cooling systems, and data center infrastructure.
• SOC/NOC Integrated Security Operations Center and Network Operations Center providing 24/7 monitoring, incident detection and response, security event analysis, coordination with client security teams, and reporting services.
• CSIRT (Computer Security Incident Response Team) Computer Security Incident Response Team service providing information security management and incident response coordination for client technology infrastructure, with operations rooted in the Puebla office.

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Mnemo Consulting México: Mexico-based cybersecurity consulting and integration firm offering managed security, SOC and incident response services to enterprise and public sector — overlapping directly with TI America's managed cyber and CSIRT offering.
• Scitum: Mexican cybersecurity and managed security services firm (a BBVA-related entity historically) operating SOC, CSIRT and cyber consulting for enterprise and government in Mexico — directly comparable to TI America's SOC/NOC and CSIRT managed service stack.
• Wise Security (Wise CX): Mexican cybersecurity consultancy providing SOC, vulnerability management, ethical hacking and incident response for enterprise and government customers across Mexico — a direct same-market competitor to TI America's security services.

Emerging players

• Secureworks: Global pure-play MSSP with Taegis XDR/SOC platform serving mid-market and enterprise; increasingly targeting LatAm — competes with TI America on outsourced SOC and managed detection & response for organizations that prefer a globally branded provider.

Broad incumbents

• Accenture Security Mexico: Global systems integrator operating managed security, identity and cyber defense services in Mexico — competes with TI America on large multi-year managed security and infrastructure transformation deals.
• Telefónica México / ElevenPaths (Telefónica Tech): Major Mexican telco with a cybersecurity division (ElevenPaths/Telefónica Tech) delivering managed SOC, identity and network security services at greater scale across Mexico and LatAm — competes with TI America for the same enterprise/government wallet.
• Deloitte Mexico — Cyber Risk Services: Big Four advisory in Mexico providing cybersecurity strategy, SOC advisory, incident response and managed services to enterprise and government — overlaps TI America's consulting and turnkey security project delivery.
• IBM Mexico Security Services: Global incumbent delivering managed SOC, consulting and incident response in Mexico via local delivery teams — competes for the same large-enterprise and government mandates TI America targets, with broader tooling and reach.
• Triara / Telmex-Infinitum (América Móvil) cybersecurity services: Mexico's largest carrier offers managed security, SOC, cloud and infrastructure services bundled with connectivity to large enterprise and government accounts — competes with TI America's network + security bundling in Mexico.

Others

• ManageEngine (Zoho) — IT Security & SIEM: Vendor of security information & event management, endpoint and IT service management software used by in-house SOC teams; adjacent to TI America's managed services because some prospects may insource these capabilities using their tooling.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ti-america
• Instagraminstagram.com/ti_america/?hl=en
• Xx.com/TI_America
• Facebookfacebook.com/TI-America-284731828295451

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TI America