MemberClose
- Company typePrivate
- Founded2004
- HeadquartersMarlborough, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
MemberClose firmographics
Firmographics- Name
- MemberClose
- Legal name
- Member Close
- Website
- https://memberclose.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
MemberClose industry classification
Industry- Product category
- Credit Union Lending Platform
- NAICS
- Real Estate Credit (522292), Mortgage and Nonmortgage Loan Brokers (522310)
- SIC
- Mortgage Bankers & Loan Correspondents (6162), Loan Brokers (6163)
- akta.pro primary industry
- Mortgage Point-of-Sale (POS) & Borrower Intake Portals (FSALALAD)
- akta.pro secondary industries
- Property Valuation: Appraisal Management (AMC) & Appraiser Networks (FSALALAI), Collateral, Lien & Asset Valuation Platforms (Auto, Equipment, Real Estate) (FSAGAHAG)
Keywords
Where MemberClose is headquartered
LocationHeadquarters
- HQ city
- Marlborough
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MemberClose business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Platform/Subscription Fees: Credit unions pay for access to the MemberClose platform aggregating fulfillment services, mortgage services, and additional financial programs. Revenue derived from service fees for processing loans through the platform.
- Fulfillment Services: Transaction-based fees for appraisals, credit reporting, flood certificates, document preparation, closing services, title insurance, lien protection, and recording services aggregated through the platform.
- Mortgage Origination Services: Fees for first mortgage origination (Tier II Program), second mortgage processing, wholesale origination, and ITIN lending. MemberClose acts as in-house loan officer or provides processing support.
- Servicing and Portfolio Services: Fees for escrow management, portfolio review, and portfolio participations through credit union network lending.
- Additional Financial Programs: Fees from credit restoration, student loan lending, commercial lending, and education/professional development programs (Mortgage Academy) offered exclusively to platform users.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | One time | Mortgage Academy Individual Enrollment - CCUA Member Pricing 2024 |
| Subscription | One time | Mortgage Academy Volume Discount - 5+ Participants |
| Subscription | One time | Mortgage Academy Regular Pricing |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels7 records
MemberClose product offering
Product offeringCore offering
MemberClose operates a cloud-based single sign-on platform that aggregates multiple real estate lending service providers—including appraisals, credit reporting, flood insurance, document preparation, closing services, title insurance, and lien protection—into one dashboard for credit unions. The platform enables credit unions to streamline the entire real estate lending process from origination through processing, underwriting, closing, and servicing, with add-on offerings such as credit restoration, commercial lending, student loan lending, and the Mortgage Academy training program.
Product overview
MemberClose operates as a unified platform-plus-modules architecture providing end-to-end real estate lending solutions for credit unions. The core MemberClose Platform serves as the central cloud-based dashboard aggregating third-party service providers (appraisals, credit reporting, flood insurance, document preparation, title insurance, closing services) under a single sign-on. This platform is enhanced by three main product modules: Fulfillment Services (appraisal/valuation, insurance/credit, and legal/closing aggregations), Mortgage Services (origination, second mortgage processing, wholesale lending, servicing, and ITIN lending), and Additional Services (commercial lending, credit restoration, Mortgage Academy education, and student loan lending). The platform serves over 250 credit unions nationwide, aggregating first-class service providers to enable credit unions to offer real estate lending opportunities they may not otherwise be able to offer.
Differentiator
Problem solved
Functional benefit
Products and services
- MemberClose Platform Cloud-based SaaS dashboard that aggregates best-in-class providers (appraisals, credit reporting, flood insurance, document preparation, title insurance, closing services, lien protection) under a single sign-on, enabling credit unions to manage real estate lending from origination through servicing.
- Fulfillment Services Aggregated third-party fulfillment services for credit unions including appraisals, AVM/Hybrid GAP valuations, credit reporting from all three major bureaus, Life of Loan flood certificates, title insurance, document preparation, legal and vesting reports, and recording services, delivered through the MemberClose dashboard.
- Mortgage Services End-to-end residential mortgage services for credit unions, including first mortgage origination (Tier II in-house loan officer model), second mortgage processing, 2nd Look application review, wholesale origination with Encompass TPO Connect access, escrow and loan servicing, and ITIN lending for immigrant borrowers.
- Additional Services (Commercial Lending, Credit Restoration, Student Loan Lending) Exclusive programs for credit union partners covering commercial member business lending setup, credit restoration to make members purchase-ready, and full-service student loan lending to attract younger members.
- Mortgage Academy An online, paid training program offering three training levels for frontline staff, lenders, and mortgage originators, covering mortgage lending fundamentals, compliance, underwriting, and member service excellence. Priced at $995 per person, with $499 for CCUA members and $399 per learner for volume enrollments of five or more.
- EquiPro Lien Protection Proprietary instant lien position securing tool allowing credit unions to establish and protect lien positions on properties through a streamlined digital process.
Quantifiable outcome
- Nearly 300 credit unions served nationwide
- +3 more outcomes
Companies that use MemberClose
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles1 record
MemberClose technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature6 records
MemberClose partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- SeaComm Federal Credit UnioncoreSeaComm FCU partnered with MemberClose for comprehensive residential lending services. SeaComm is an associate member of Association of Vermont Credit Unions (AVCU). MemberClose provides fulfillment services, first/second mortgage origination, 2nd look review, credit restoration, and student loan lending through one dashboard.
- Boston Firefighter's Credit Union (BFCU)coreBFCU contracted with MemberClose for real estate lending services. Part of four New England credit unions representing over $2 billion in assets. All CCUA member credit unions.
- Central One Credit UnioncoreCentral One FCU contracted with MemberClose for real estate lending services. Represents over $2 billion in assets. Enables efficient processing of out-of-state 1st mortgage and equity loans.
- Greenwood Credit UnioncoreGreenwood CU contracted with MemberClose for comprehensive residential lending services. Part of four New England credit unions representing over $2 billion in combined assets. CCUA member.
- Plymouth County Teacher's Federal Credit UnioncorePlymouth County Teacher's FCU contracted with MemberClose for real estate lending services. CCUA member in Massachusetts/Rhode Island. Part of four credit unions representing over $2 billion in assets.
- Association of Vermont Credit Unions (AVCU)coreSeaComm FCU is associate member of AVCU. MemberClose serves Vermont credit unions through AVCU league collaborations and industry networks, reaching nearly 300 credit unions nationwide.
- Cooperative Credit Union Association, Inc. (CCUA)flagshipCCUA is co-owner of MemberClose alongside Pivot Lending Group. CCUA's Cooperative Education team leads programs like Mortgage Academy. CCUA represents nearly 200 credit unions in Delaware, Massachusetts, New Hampshire, and Rhode Island with combined assets exceeding $75 billion and 4.8 million members.
- Pivot Lending GroupflagshipCo-owner of MemberClose alongside CCUA. Provides servicing group, portfolio participations, and additional lending product capabilities including wholesale origination and ITIN lending programs.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
MemberClose competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks1 record
Key highlights6 records
Customer concentration
MemberClose social profiles
Digital presenceMemberClose compliance and trust
Trust signalCompliance1 record
MemberClose financial estimates
Financial estimateRevenue estimate
Valuation estimate
MemberClose leadership team
Management profileNumber of profiles
Profiles5 records
MemberClose funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MemberClose M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MemberClose
What does MemberClose do?
MemberClose operates a cloud-based single sign-on platform that aggregates multiple real estate lending service providers—including appraisals, credit reporting, flood insurance, document preparation, closing services, title insurance, and lien protection—into one dashboard for credit unions. The platform enables credit unions to streamline the entire real estate lending process from origination through processing, underwriting, closing, and servicing, with add-on offerings such as credit restoration, commercial lending, student loan lending, and the Mortgage Academy training program.
Is MemberClose a public or private company?
MemberClose is a private company. It is classified as corporate owned and is currently operating.
When was MemberClose founded?
MemberClose was founded in 2004. It employs 1 to 10 people.
Where is MemberClose based?
MemberClose is headquartered in Marlborough, United States, in the North America region.
How does MemberClose make money?
Five revenue lines are on record. Platform/Subscription Fees are the primary driver. The others are fulfillment Services, mortgage Origination Services, servicing and Portfolio Services and additional Financial Programs.
Does MemberClose have an API?
No public API is recorded for MemberClose.
What industry is MemberClose in?
MemberClose's product category is Credit Union Lending Platform. Its primary akta.pro industry code is FSALALAD, Mortgage Point-of-Sale (POS) & Borrower Intake Portals, with a secondary code of FSALALAI, Property Valuation: Appraisal Management (AMC) & Appraiser Networks. Its NAICS code is 522292 and its SIC code is 6162.