Auto-entrepreneur

What Auto-entrepreneur does

Auto-entrepreneur is a French government digital public service portal operated by Urssaf Caisse Nationale (ACOSS - Agence Centrale des Organismes de Sécurité Sociale), the national coordinating body for the French social security network. It serves self-employed individuals operating under the auto-entrepreneur regime in France—including artisans, merchants, service providers, and liberal professions—by providing the mandatory digital channel for revenue (chiffre d'affaires) declaration, social contribution payment, and administrative correspondence with Urssaf. The platform handles more than one million new entrepreneurs annually and operates 24/7 across metropolitan France and overseas territories (Réunion, Antilles-Guyane).

The service is delivered through a web portal (autoentrepreneur.urssaf.fr), native mobile applications for iOS and Android, and physical self-service terminals at common reception points. Core technical capabilities include France Connect identity federation for authentication, biometric login (fingerprint/Face ID) on mobile, a secure messaging system supporting up to four file attachments, TLS-encrypted data exchange (minimum 128-bit keys), and integrations with payment processing (Pay Zen by Lyra), chatbot assistance (Dydu), accessibility services (Rogervoice for deaf and hard-of-hearing users), and analytics (Piano Analytics). The platform is partially conformant with RGAA 4.1 accessibility standards (66.22% of criteria met on web) and GDPR-compliant with CNIL-aligned cookie consent management. Supporting products include a social contributions simulator, a "Mon Premier Mois avec l'Urssaf" onboarding program, a 3698 telephone helpline, and a third-party declaration service for delegated filings.

As a public administrative service, Auto-entrepreneur generates no commercial revenue and charges no user fees. The service is funded through the French social security system and general taxation. Its competitive position derives entirely from its status as the unique legal electronic procedure channel under Article L112-9 of the Code des relations entre le public et l'administration (CRPA), which mandates that auto-entrepreneurs use this portal for digital declarations and payments. Since January 2023, business creation, modification, and cessation formalities are routed through INPI's Guichet Unique portal, while the Urssaf portal retains responsibility for ongoing social contribution management throughout the entrepreneur lifecycle.

Name

Auto-entrepreneur

Legal name

Urssaf Caisse Nationale (Agence Centrale des Organismes de Sécurité Sociale)

Website

https://autoentrepreneur.urssaf.fr

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Auto-entrepreneur is a French government digital public service portal operated by Urssaf Caisse Nationale (ACOSS), serving French self-employed individuals with mandatory online revenue declaration, social contribution payment, and administrative document management across metropolitan France and overseas territories.

Ownership category

akta.pro rank

Product category

Government Social Security Administration Services

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Identity Verification & Digital ID (IDV, eIDAS, biometrics) (FSAGAFAA)

akta.pro secondary industry

Digital Account Opening & Onboarding (eKYC, eSignature, Origination) (FSAGAAAB)

Keywords

• Government digital services
• Social contribution declarations
• Self-employed administration
• Revenue declaration portal
• Social security teleservice

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Public Service - No User Fees: The Téléservice autoentrepreneur.urssaf.fr is a free government digital service provided by ACOSS/Urssaf Caisse nationale. No fees are charged to auto-entrepreneurs for using the service. The service is funded through the French social security system and general taxation.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Auto-entrepreneur (autoentrepreneur.urssaf.fr) is a French government digital public service that enables self-employed individuals (auto-entrepreneurs) to register, declare monthly or quarterly revenue (chiffre d'affaires), pay social contributions and taxes, download official attestations, manage direct debit mandates, and communicate securely with Urssaf. The service is provided free of charge, is available 24/7 via web, mobile applications (iOS/Android), and physical multi-service terminals, and constitutes the unique legal channel for electronic procedures under French law (Article L112-9 CRPA).

Product overview

The AutoEntrepreneur.urssaf.fr service, operated by Urssaf Caisse nationale (ACOSS), is a government digital platform for French auto-entrepreneurs. It consists of a public information website, a connected personal account (Mon espace personnel) accessible via web or mobile app, and integrates with the national Guichet unique portal for business formalities. The core offering enables entrepreneurs to register, declare monthly or quarterly revenue (chiffre d'affaires), pay social contributions and taxes, download official attestations, manage direct debit mandates, and communicate with Urssaf via a secure mailbox. Supporting tools include a contributions simulator, the 'Mes premiers mois avec l'Urssaf' onboarding program, a phone helpline (3698), and a third-party declaration service. The Guichet unique (INPI) serves as the entry point for business creation, modification, and cessation.

Differentiator

Problem solved

Functional benefit

Products and services

• AutoEntrepreneur Urssaf Website (autoentrepreneur.urssaf.fr) Primary government web portal for auto-entrepreneurs in France, operated by Urssaf Caisse nationale (ACOSS). It enables entrepreneurs to create accounts, declare revenue (chiffre d'affaires), pay social contributions, download attestations, manage direct debit mandates, and access a secure mailbox for correspondence with Urssaf. Available 24/7.
• AutoEntrepreneur Urssaf Mobile Application Smartphone application for Android and iOS that allows auto-entrepreneurs to declare revenue, pay social contributions, view an interactive dashboard with upcoming deadlines, access documents and attestations, and contact Urssaf. Supports biometric authentication (fingerprint/Face ID) and offline calendar viewing.
• Simulator of Social Contributions (Simulateur de cotisations) Online calculator that estimates the amount of social contributions due based on expected or actual revenue, activity type, and chosen declaration periodicity (monthly or quarterly). Aimed at prospective and current auto-entrepreneurs planning their activity.
• Mon Premier Mois avec l'Urssaf (My First Month with Urssaf) Onboarding and guidance program providing personalized support to newly registered auto-entrepreneurs during their first months, covering administrative steps, social contributions, and social coverage.
• Telephone Helpline (3698) Phone-based advisory service reachable at 3698 for auto-entrepreneurs and independent workers, with specific opening hours per region and Rogervoice-based accessibility for deaf and hard-of-hearing users.
• Messagerie Sécurisée (Secure Messaging) Secure inbox within the personal account that allows auto-entrepreneurs to receive official letters from Urssaf and send requests to their Urssaf office, with support for up to 4 file attachments per message and email notifications for new documents.
• Third-Party Declaration Service (Tierce Déclaration) Authorization-based service that allows a designated third party (such as an accountant or representative) to submit revenue declarations on behalf of an auto-entrepreneur via the platform.

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• INPI (Institut National de la Propriété Industrielle)coreStrategic or Co-development Partner · 1 January 2023INPI operates the Guichet unique (single window) portal for business formalities since January 2023, replacing former Centres de Formalités des Entreprises (CFE). The Guichet unique transmits auto-entrepreneur creation, modification, and cessation declarations to Urssaf and other partner organisms including DGFIP, Insee, greffe, and Chambres de métiers et de l'artisanat.
• ACOSS (Agence Centrale des Organismes de Sécurité Sociale)coreOthersACOSS, also known as Urssaf Caisse nationale, is the national body responsible for piloting the Urssaf network. It operates and maintains the autoentrepreneur.urssaf.fr platform and mobile application. ACOSS oversees the coordination of social contributions collection across France.
• France ConnectcoreTechnology or IntegrationFrance Connect is the French government's identity verification solution that allows users to securely log into the auto-entrepreneur service using their existing government digital identities (such as La Poste's digital identity).
• CPSTI (Conseil de la Protection Sociale des Travailleurs Indépendants)coreStrategic or Co-development PartnerCPSTI provides social action and financial assistance to auto-entrepreneurs in difficulty. The Urssaf and CPSTI jointly support entrepreneurs affected by exceptional circumstances (heat waves, natural disasters, etc.) and provide emergency financial aid programs.
• France Travail (formerly Pôle Emploi)minorStrategic or Co-development PartnerFrance Travail handles unemployment benefits and provides the ARE (Allocation d'Aide au Retour à l'Emploi) and ATI (Allocation des Travailleurs Indépendants) for auto-entrepreneurs meeting certain conditions upon cessation of activity.
• CAF (Caisse d'Allocations Familiales)minorStrategic or Co-development PartnerFamily Allowances Fund manages family benefits. Auto-entrepreneurs must declare their professional situation change through CAF, which recalculates benefit amounts based on cessation of self-employed activity.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Others

• CFE (former Centres de Formalités des Entreprises): The former business formalities centers replaced by the Guichet Unique in January 2023. Comparable as a historical peer for handling auto-entrepreneur creation, modification, and cessation workflows before being absorbed into the INPI portal.

Broad incumbents

• HMRC (UK Government): The UK tax authority's online services for self-employed individuals (including Making Tax Digital). Comparable as a national government portal handling self-employment tax declarations and contributions in a regulatory-monopoly context.
• IRS (United States): The US federal tax authority providing online self-employment tax filing tools. Comparable in providing mandatory digital tax/social contribution declaration services for self-employed individuals in a regulated monopoly context.
• TurboTax (Intuit): A leading private-sector tax preparation platform serving self-employed individuals in the US. Comparable in providing user-facing tools for income declaration, tax calculation, and filing for self-employed workers, though operating in a commercial rather than regulatory-monopoly model.

Emerging players

• France Connect: The French government's identity federation platform that powers authentication on autoentrepreneur.urssaf.fr. Comparable as the upstream identity layer that all French government digital services, including this one, depend on for secure user access.
• FreeTaxUSA: A US tax preparation service for self-employed filers offering free federal returns. Comparable as a digital platform for self-employed income declaration and tax payment, contrasting with the French government-operated model.

Direct peers

• Net-Entreprises: A Urssaf-affiliated portal for businesses to handle social declarations (DPAE, DSN, etc.). Comparable as a sister government digital service within the French social security ecosystem, targeting employers and businesses with similar compliance workflows.
• Guichet Unique (INPI): The single-window portal operated by INPI that handles business creation, modification, and cessation formalities for French entrepreneurs including auto-entrepreneurs. It is a tightly-coupled government counterpart that has absorbed part of the auto-entrepreneur lifecycle since January 2023.
• DGFiP (impots.gouv.fr): The French tax authority's online portal for personal and business tax declarations. Comparable in being a government digital service for self-employed and individual taxpayers handling declarations and payments across the French administrative stack.
• Pajemploi (Urssaf): A sister Urssaf digital service for parents employing home-based childcare workers. Comparable as a directly adjacent Urssaf-operated government portal serving individual employers with declaration, contribution payment, and attestation workflows.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/urssaf

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auto-entrepreneur