Total Home Environment

What Total Home Environment does

Total Home Environment Ltd is a UK-based, privately held distributor and installer of sustainable home technology systems, founded in 1998 by Michael Hunt and headquartered in Moreton in Marsh, Gloucestershire. The company specialises in heat recovery ventilation (HRV), heat pump ventilation (HPV), air-source heat pumps, and central vacuum systems for the residential self-build, renovation, and developer-led housing markets across Great Britain. Its product portfolio combines its own proprietary HPV Series (co-developed with a German manufacturer in 2018, Passivhaus Certified) with exclusive UK distribution rights to Genvex, Pichler, Zehnder, Vent-Axia, Beam/Electrolux, and Samsung product lines. Services include room-by-room heat loss calculations, 3D CAD system design, full installation, and after-sales service — delivered through a direct sales motion with two physical showrooms (Moreton in Marsh and the National Selfbuild & Renovation Centre in Swindon), an online shop, and consultative field sales.

The business operates three revenue streams: one-time product sales of ventilation and HVAC systems, professional installation services, and ongoing after-sales support and spare-parts supply (including legacy Electrolux central vacuum customers). Pricing is quote-based per project rather than publicly disclosed, with multi-year service contracts for ongoing support. Customer segments span individual self-builders, architects and specifiers (CPD training provided), major UK housing developers (Octagon, Linden, Charles Church), and public-sector affordable housing (Exeter City Council). The company is a member of the Passivhaus Trust and NaCSBA, holds multiple industry awards including the 2018 Build It Awards (PKOM 4), 2020 TRIGOS Climate Protection Award (PKOM 4), and 2021 Green Home Awards (HPV Series), and is shortlisted at the 2025 Build It Awards. The company remains family-run with no external investment or parent entity, employing its two co-founders at the leadership level (Michael Hunt as Managing Director, Clarissa Youden as Associate Director) and actively recruiting into 2025–2026.

Name

Total Home Environment

Legal name

Total Home Environment Ltd

Website

https://totalhome.co.uk

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Total Home Environment is a privately held UK distributor and installer of heat recovery ventilation, heat pump, and central vacuum systems serving self-builders, architects, and housing developers across Great Britain since 1998.

Ownership category

akta.pro rank

Product category

Residential HVAC and healthy home systems

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (3334)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Auto Controls For Regulating Residential & Comml Environments (3822), Industrial & Commercial Fans & Blowers & Air Purifing Equip (3564)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

New Construction HVAC Rough-In & Final Set (Residential/Light Commercial) (HSAOAGAL), Ventilation System Installation & Repair (Bath/Kitchen Fans, ERV/HRV) (HSAOAIAF), Heat Exchangers, Coils & Hydronic HVAC Components (IMADANAF)

Keywords

• Heat recovery ventilation
• Heat pump ventilation
• Central vacuum systems
• Air source heat pumps
• Passivhaus certified systems

Headquarters

HQ city

Moreton In Marsh

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Product Sales: Sale of heat recovery ventilation systems, heat pump ventilation systems, central vacuum systems, air source heat pumps, and compact service units. Products include own-brand HPV Series as well as distributed brands (Beam, Genvex, Pichler, Zehnder, Vent-Axia, Samsung).
2. Installation Services: Complete installation service including room-by-room heat loss calculations, 3D CAD system designs, and professional installation of central vacuum and ventilation systems.
3. After-Sales Support and Service: Ongoing customer support for heating and hot water systems, maintenance services, and spare parts supply for all installed products including legacy Electrolux central vacuum systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

Total Home Environment designs, supplies and installs heat recovery ventilation, heat pump ventilation, air-to-water heat pumps, compact service units and central vacuum systems for residential new-build and renovation projects across Great Britain. The company researches and specifies products to fit each client's plans and budget, and provides room-by-room heat loss calculations, 3D CAD system designs, and professional installation alongside self-builders, architects, project managers and housing developers.

Product overview

Total Home Environment offers a comprehensive portfolio of healthy home systems focused on ventilation, heating, and central vacuum solutions. The core offerings include the proprietary HPV Series heat pump ventilation system (launched 2018, Passivhaus Certified) providing integrated heat recovery ventilation, space heating, cooling, and domestic hot water; the PKOM 4A and Combi 185 compact service units for smaller properties; and distributed products including Genvex ECO 375 and Pichler LG heat recovery ventilation units, Beam/Electrolux central vacuums, Samsung air-source heat pumps, Zehnder, and Vent-Axia systems. Products are complemented by controllers, apps, sensors, and ducting components. The company provides room-by-room heat loss calculations, 3D CAD system designs, and full installation services.

Differentiator

Problem solved

Functional benefit

Brands

• HPV Series: Heat pump ventilation system providing space heating, cooling, heat recovery ventilation and domestic hot water. Passivhaus Certified system.
• HPW 300
• PKOM 4
• Combi 185
• HPV Series Control App

Products and services

• HPV Series Heat Pump Ventilation System Whole house heat pump ventilation system providing heat recovery ventilation, space heating, cooling and domestic hot water through integrated ductwork with PTC ceiling terminals for precise individual room temperature control. Passivhaus Certified; targets self-builders, major renovators and developers of highly insulated homes.
• PKOM 4A Compact Service Unit Compact all-in-one service unit providing heat recovery ventilation, space heating, cooling and domestic hot water via two integral heat pumps using next-generation R-1234yf refrigerant. Passivhaus Certified Component. Suitable for homes with up to 4 people or 47m²–140m².
• Combi 185 Compact Service Unit Heat recovery ventilation appliance with integrated air source heat pump providing space heating and 185L hot water cylinder. Passivhaus Certified. Suitable for highly insulated homes up to 120sqm with up to three-person occupancy. Won Build It Best Heating Product award 2013.
• Genvex ECO 375 Heat Recovery Ventilation Unit Heat recovery ventilation appliance with 96% efficient counterflow heat exchanger, low watt EC motors and fully modulating summer bypass. BR18 low-energy class. Includes Optima 270 Design Controller.
• Pichler LG 350 Heat Recovery Ventilation Unit Passivhaus certified heat recovery ventilation with counter-current heat exchanger up to 90% efficiency. EC motor technology, F7 filters, automatic 100% summer bypass. Suitable for homes up to 256m². Floor or wall-mounted.
• Pichler LG 450 Heat Recovery Ventilation Unit Passivhaus certified heat recovery ventilation with counter-current heat exchanger up to 90% efficiency. EC motor technology, F7 filters, automatic 100% summer bypass. Suitable for homes up to 324m². Floor or wall-mounted.
• HPW 300 Air-to-Water Heat Pump Energy efficient air-to-water heat pump providing domestic hot water from residual heat in outside air year-round. COP of 4 typical. 300L water cylinder producing about 880L hot water daily at 50°C for a family of 5-6. Secondary coil for underfloor heating or solar thermal integration.
• Beam Central Vacuum Systems Central vacuum systems distributed by Total Home Environment in Great Britain under distribution rights won in 2002 (Beam brand, by Electrolux). Features whole-house suction, low noise and improved indoor air quality.
• Samsung Air-Source Heat Pumps Samsung air-source heat pumps distributed by Total Home Environment for the domestic market since 2014, complementing room-by-room heat loss calculation services.
• Zehnder Heat Recovery Ventilation Systems Zehnder heat recovery ventilation systems distributed by Total Home Environment, sourced from a European manufacturer with 35+ years of ventilation research and experience.
• Vent-Axia Heat Recovery Ventilation Systems Vent-Axia heat recovery ventilation systems distributed by Total Home Environment as part of its product portfolio for the residential new-build and renovations market.
• Room-by-Room Heat Loss Calculations and 3D CAD System Design Consultative design service providing room-by-room heat loss calculations and 3D CAD system designs to specify the correct ventilation, heating and central vacuum products for each client's home. Provided to self-builders, architects and project managers alongside product specification.
• Installation of Central Vacuum and Ventilation Systems Professional installation service for central vacuum and ventilation systems across Great Britain, delivered as part of the company's turn-key supply and install offering.
• After-Sales Support, Maintenance and Spare Parts Ongoing customer support for heating and hot water systems, maintenance services and spare parts supply for all installed products including legacy Electrolux central vacuum systems.

Quantifiable outcome

• Up to 95% heat recovery efficiency
• +5 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core, minor and flagship.

• German Manufacturer (HPV Series Co-development)coreStrategic or Co-development Partner · 1 January 2018Partnered with a German manufacturer in 2018 to co-produce the HPV Series heat pump ventilation system - the first Passivhaus system in the UK to provide heat recovery ventilation with heat pump for space heating/cooling and individual room control plus hot water.
• SamsungcoreChannel Partner/ Reseller/ DistributorBecame UK distributor of Samsung air-source heat pumps for the domestic market in early 2014. Natural extension of skills with heat recovery heat pump ventilation and heat loss calculations.
• Genvex (NIBE AB Group)coreChannel Partner/ Reseller/ DistributorBritish distribution rights to Genvex range of heat recovery ventilation and air-source heat pump appliances since December 2006. Genvex has been manufactured for over 42 years with extensive research behind their products.
• Beam/Electrolux Central VacuumscoreChannel Partner/ Reseller/ DistributorWon Great Britain distribution rights to Beam Central Vacuums in 2002. The world's original and most popular central vacuum products. Also represents pure Electrolux brand in UK market since 2011.
• PichlercoreChannel Partner/ Reseller/ DistributorUK distributor of Pichler ventilation units. Pichler has 60 years of experience building heat recovery ventilation units. Also UK distributor of PKOM 4 compact service unit since 2018.
• ZehndercoreChannel Partner/ Reseller/ DistributorDistributes Zehnder heat recovery ventilation systems. One of the most respected and established ventilation manufacturers in Europe with 35+ years of research and experience.
• Vent-AxiaminorChannel Partner/ Reseller/ DistributorDistributes Vent-Axia ventilation products as part of comprehensive product range to ensure customers always have the most appropriate system.
• Graven Hill Development CompanyflagshipStrategic or Co-development PartnerOfficial partner of Build It's Self Build Education House at Graven Hill. One of the vanguard suppliers with systems installed in four of the first 10 homes filmed by Grand Designs: The Street.
• Passivhaus TrustminorOthersTotal Home Environment are members of the Passivhaus Trust, an independent non-profit organisation promoting the Passivhaus standard in the UK.
• National Custom and Self Build Association (NaCSBA)minorOthersProud member of NaCSBA. The website is endorsed by the Government and can provide discounts saving thousands for Custom and self-builders.
• Zimmermann Luftungs & Warmesysteme GmbH & Co.coreTechnology or IntegrationData controller for HPV Series Control App. Associated with German manufacturer partner for HPV Series production.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Zehnder Group UK: European leader in residential heat recovery ventilation and radiant heating/cooling. THE distributes Zehnder products while also competing against them in the Passivhaus and high-end self-build segment.
• Vent-Axia: UK residential and commercial ventilation manufacturer supplying MVHR, MEV, and heat recovery units. Direct competitor in residential HRV; THE even distributes some Vent-Axia SKUs while selling competing platforms.
• Nuaire (a Polyflo Group brand): UK-based residential and commercial ventilation specialist offering MVHR systems and ducting. Same end-customer base (self-builders, developers) and overlapping product set in energy-efficient housing.
• EnviroVent: UK residential ventilation, heat recovery, and indoor air quality manufacturer/installer. Slightly more retrofit-focused but a comparable consumer brand in MVHR and demand-controlled ventilation.
• Genvex (NIBE AB): Danish HRV and air-source heat pump manufacturer whose UK distribution THE holds. Operates as a peer via THE's channel but also competes through alternative UK distributors for similar Passivhaus-grade ventilation projects.

Broad incumbents

• Mitsubishi Electric Living Environmental Systems (UK): Established Japanese HVAC/heat pump major with UK Ecodan heat pump range targeting the same self-build, off-gas-grid, and low-carbon housing segments as THE.
• Baxi Heating (BDR Thermea Group): UK incumbent in residential heating expanding into renewable heat pumps and hybrid systems. Comparable end market but much broader service, training, and installer network programme.
• Vaillant UK: UK household name in boilers now expanding into air-source heat pumps and integrated heating systems. Competes with THE for heat pump specification in self-build and renovations at scale.
• Worcester Bosch: Major UK heating OEM with a growing heat-pump and hot water cylinder portfolio. Competes for the same specifier and developer relationships on heat pump and hot water system specification.

Emerging players

• Passivhaus Homes (Procurement & Specification): UK Passivhaus Trust members and certified designers/builders. Indirect peers: they influence and sometimes deliver integrated HVAC/heat pump packages that historically THE supplies, representing both partnership and competitive risk.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/TotalHomeEnviro
• Facebookfacebook.com/totalhomeenviro
• LinkedInlinkedin.com/company/total-home-environment-ltd

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Total Home Environment