Caring Friends Home Care

What Caring Friends Home Care does

Caring Friends Home Care is a non-medical private in-home care agency serving seniors and their families across the five-county Greater Philadelphia region (Bucks, Chester, Delaware, Montgomery, and Philadelphia counties). The company provides activities-of-daily-living assistance — bathing, dressing, grooming, meal preparation, medication management, companionship, light housekeeping, and exercise support — delivered through hourly, overnight, and live-in staffing models, with 24/7 around-the-clock care as an option. Beyond general senior care, it operates specialized memory-care programs for Alzheimer's, dementia, Parkinson's, ALS, and stroke patients, and runs concierge transportation and errand services, plus a Senior Housing Partner Program and Wellness Visit Program that embed the agency as a preferred provider within assisted living facilities, CCRCs, and rehab centers. A notable operational differentiator is a virtual reality dementia-empathy training program that immerses caregivers in the sensory experience of dementia; the agency also manages long-term care insurance claims across 14+ carriers.

The company has operated under the Caring Friends name in Greater Philadelphia for more than 25 years and since 2019 has been a division of HouseWorks, LLC, a Boston-area private in-home care platform. Within the HouseWorks Family of Companies it shares operational best practices and back-office resources with sister agencies across Massachusetts, Connecticut, New York, New Hampshire, and Maine. Caring Friends is privately held, employs 1–10 office staff (caregivers are largely field-based and are W-2 employees of the agency rather than independent contractors), and earns the majority of its revenue on an hourly recurring basis. Its go-to-market is sales-led: phone-driven direct inquiries, website lead forms, senior housing community referral partnerships, and long-term care insurance carrier relationships. Pricing is not publicly disclosed and is structured around hourly and live-in service tiers, with no-obligation care consultations used as the primary conversion mechanism.

Name

Caring Friends Home Care

Legal name

Caring Friends Home Care, LLC

Website

https://caringfriendshomecare.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Caring Friends Home Care is a non-medical private in-home care agency serving seniors and their families across the five-county Greater Philadelphia region, with specialized dementia, Alzheimer's, and Parkinson's programs and a senior housing preferred-provider channel. It has operated for 25+ years and is a division of HouseWorks, LLC.

Ownership category

akta.pro rank

Product category

Senior In-Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Companionship & Social Engagement Visits (HSABAAAA)

akta.pro secondary industries

Companion Care & Social Support (non-clinical) (HLADAGAB), Dementia Companion & Engagement Care (HSABAEAA), Dementia Personal Care (ADLs) Support (HSABAEAB)

Keywords

• Senior home care
• In-home caregiving
• Dementia care services
• Live-in elder care
• Non-medical home care

Headquarters

HQ city

Plymouth Meeting

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. In-Home Care Services: Non-medical in-home caregiving services provided on hourly, overnight, and live-in basis for seniors. Services include help with bathing, dressing, grooming, meal preparation, medication management, companionship, and supervision. Also includes 24/7 around-the-clock care options.
2. Concierge Care Services: Transportation and companionship services to keep seniors engaged with hobbies, family, and communities. Includes help with errands, home organization, accompaniment to appointments and social events.
3. Dementia & Specialized Care: Specialized in-home care for seniors with Alzheimer's, dementia, Parkinson's disease, and ALS. Includes structured routines, brain fitness, medication management, and supervision.
4. Long-Term Care Insurance Claims Management: The company manages long-term care insurance claims for clients, working with multiple LTCi carriers including Allianz, Banker's Life, CNA, Genworth, John Hancock, Lincoln Financial, MetLife, Mutual of Omaha, New York Life, Northwestern Mutual, Prudential, SHIP, Thrivent, UNUM, and Washington National.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Caring Friends Home Care provides non-medical, in-home private caregiving services for seniors in the five-county Greater Philadelphia region. Services span assistance with activities of daily living (bathing, dressing, grooming, meals, medications), companionship, transportation, 24-hour and live-in care, and specialized support for Alzheimer's, dementia, Parkinson's, and ALS, supplemented by a Senior Housing Partner Program and Wellness Visit Program.

Product overview

Caring Friends Home Care offers a unified in-home care platform with multiple service modules designed for seniors in the Greater Philadelphia area. The core offering consists of Senior Home Care (general ADL assistance), Concierge Care (transportation and companionship), 24 Hour & Live-in Care (continuous supervision), and Dementia & Alzheimer's Care (specialized memory care). These are supplemented by the Senior Housing Partner Program (facility partnerships) and Wellness Visit Program (safety assessments). The portfolio provides flexible, personalized care ranging from hourly visits to 24/7 live-in arrangements, with expertise in stroke, Parkinson's, ALS, Alzheimer's, and dementia care.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Home Care
• Concierge Care
• 24 Hour & Live-in Care
• Dementia & Alzheimer's Care
• Senior Housing Partner Program
• Wellness Visit Program

Quantifiable outcome

• Reduced caregiver frustration through better understanding of dementia patient experience
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• HouseWorks, LLCcoreStrategic or Co-development Partner · 1 January 2019Caring Friends Home Care became a division of HouseWorks, LLC in 2019. Previously a subsidiary of Friends Life Care Partners. HouseWorks is one of the most experienced providers of private in-home care in the United States, founded in 1998. The parent company provides operational support and shares best practices across the family of companies.
• Intervention AssociatesminorStrategic or Co-development PartnerIntervention Associates provides Aging Life Care specialists who work alongside families as dedicated guides to navigate health care options. IVA collaborates with attorneys, financial planners, trustees, and other professionals to build upon client care plans. Caring Friends engages IVA for complex care management support.
• HouseWorks Family of CompaniescoreOthersCaring Friends is part of HouseWorks Family of Companies which includes: Associated Home Care (Massachusetts), Care and Help Home Care (Philadelphia, Allentown, Harrisburg, Pittsburgh), Extended Family (New Hampshire, Maine), Companions & Homemakers LLC (Connecticut), Companions Forever LLC (Connecticut), and Elite Home Health Care (New York).
• Long-Term Care Insurance CarrierscoreOthersCaring Friends accepts and manages claims for multiple LTCi carriers including Allianz, Banker's Life, CNA, Genworth Financial, John Hancock, Lincoln Financial Group, MetLife, Mutual of Omaha, New York Life, Northwestern Mutual, Prudential, SHIP, Thrivent, UNUM, and Washington National.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CaringFriendsHomeCare
• LinkedInlinkedin.com/company/caring-friends-home-care

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caring Friends Home Care