UCloud

What UCloud does

UCloud is a Ukrainian cloud infrastructure operator, founded 21 June 2011 and headquartered in Kyiv, that provides IaaS, PaaS, storage, backup, and virtual server solutions to businesses in Ukraine and Europe. Its core portfolio spans cloud data center/virtual servers, private cloud, public cloud, and hybrid cloud, complemented by managed backup and disaster recovery (BaaS/DRaaS via Veeam), Microsoft solutions (Azure, Microsoft 365, Azure Express Route), GPU-accelerated infrastructure, colocation, and security offerings (Cisco under MSLA, ESET). The underlying platform is built on multi-hypervisor virtualization (VMware, Microsoft Hyper-V, and Proxmox), SSD/NVMe storage capable of up to 1,000,000 IOPS, and a 99.85% SLA, with equipment hosted across the BeMobile data center (Kyiv), Atman (Warsaw), and Newtelco (Frankfurt).

The company monetizes through a mix of usage-based pay-per-use cloud infrastructure (customers pay only for consumed resources), subscription/recurring managed services, colocation, and software licensing such as 1C rental starting at 299 UAH per month. Pricing is largely quote-based for enterprise configurations, with a 30-day free trial serving as a top-of-funnel acquisition mechanism. Go-to-market is a hybrid sales-led and channel model: a dedicated direct sales team targets enterprises, a self-service portal serves SMBs, and a partner program plus technology partnerships (Microsoft Silver, Veeam Gold, VMware, Cisco) extend distribution reach.

UCloud serves a horizontal customer base across enterprise, SMB, startup, and government/state segments, the latter requiring KSZI information-security certification. Named customers include TOV Merline-Telecom, TOV Retail Ukraina, TOV Technoprint, the Dalnobo tire-fitting network, and the Ukrainian State Center for International Education. The company is incorporated under the legal name ТОВ «ФАЙБЕРАКС ЮА» (Trading Systems LLC) and is part of the Fiberax group — a British telecom operator with pan-European channels — serving as Fiberax's official representative in Ukraine, which underpins its Kyiv-Warsaw-Frankfurt connectivity. It holds ISO 27001 (2019) and ISO 9001 certifications and reports storing 10+ PB of data. Employee count is 51-100; no external funding rounds are disclosed.

Name

UCloud

Legal name

ТОВ «ФАЙБЕРАКС ЮА» (Trading Systems LLC)

Website

https://ucloud.ua

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

UCloud is a Kyiv-based cloud infrastructure operator providing IaaS, PaaS, storage, backup, disaster recovery, and virtual server solutions to enterprises, SMBs, startups, and government institutions across Ukraine and Europe, using multi-hypervisor virtualization and data centers in Ukraine, Poland, and Germany.

Ownership category

akta.pro rank

Product category

Cloud Infrastructure Services (IaaS)

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Hybrid Cloud Compute & Virtualization Stack (HCI/VMs/Kubernetes) (HDABAMAF)

akta.pro secondary industries

AI Compute Cloud & GPU-as-a-Service (HDAAAAAK), Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Cloud infrastructure services
• Infrastructure as a service
• Disaster recovery services
• Managed backup solutions
• Virtual server hosting

Headquarters

HQ city

Kyiv

HQ country

Ukraine

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. IaaS Cloud Services: Pay-per-use cloud infrastructure services including virtual servers, private cloud, public cloud, hybrid cloud, and GPU resources. Customers pay only for used resources without hidden fees. Scalable resources that can be increased or decreased as needed.
2. Managed Cloud Services: Managed services including BaaS (Backup as a Service), DRaaS (Disaster Recovery as a Service), Veeam-powered data protection, and Microsoft 365 backup. Both managed and self-managed options available.
3. Colocation: Data center colocation services for housing customer equipment in UCloud's facilities
4. Software Licensing (1C): Rental of 1C software licenses starting from 299 UAH per month, allowing multiple users to work simultaneously without additional payments
5. Microsoft Solutions: Azure Express Route, Microsoft Azure, Microsoft 365 and related Microsoft cloud solutions as a Silver Microsoft Partner

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

UCloud provides Infrastructure as a Service (IaaS) cloud infrastructure — public, private, and hybrid cloud, GPU cloud, and colocation — backed by 24/7/365 technical support, multi-hypervisor virtualization (VMware, Hyper-V, Proxmox), and SSD/NVMe storage. The company complements its IaaS core with managed backup-as-a-service, disaster-recovery-as-a-service powered by Veeam, Microsoft Azure / Microsoft 365 / Azure Express Route solutions, and ancillary security and remote-desktop offerings for enterprise, SMB, startup, and government customers across Ukraine and Europe.

Product overview

UCloud is a Ukrainian cloud infrastructure provider offering IaaS (Infrastructure as a Service) cloud solutions. The product portfolio consists of core cloud infrastructure services (Cloud Data Center with virtual servers, Private Cloud, Public Cloud, and Hybrid Cloud) complemented by value-added services including backup/disaster recovery (BaaS/DRaaS via Veeam), Microsoft solutions (Azure, Microsoft 365, Azure Express Route), security solutions (Cisco MSLA, ESET antivirus), and virtual desktop solutions (SysElegance). The infrastructure supports multiple virtualization technologies (VMware, Hyper-V, Proxmox) and offers GPU capabilities for specialized workloads. UCloud operates data centers in Ukraine (BeMobile, Kyiv), Poland (Atman, Warsaw), and Germany (Newtelco, Frankfurt) with 24/7 technical support.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Data Center (Хмарний сервер) Cloud server service providing virtual machine infrastructure with SLA up to 99.85%, SSD/NVMe storage up to 1,000,000 IOPS, and support for VMware, Microsoft Hyper-V, and Proxmox virtualization; targeted at enterprises and SMBs needing hosted virtual machines.
• Private Cloud (Приватна Хмара) Isolated cloud infrastructure dedicated to a single company with high-level information protection, extended data control, rapid deployment, instant data transfer, and 24/7/365 technical support; for organizations needing dedicated, secure environments.
• Public Cloud (Публічна хмара) Flexible cloud infrastructure for launching virtual machines, business applications, and enterprise services without capital expenditure; features rapid deployment in minutes, pay-per-use pricing, automatic scaling, SSD/NVMe storage, and a 99.85% SLA.
• Hybrid Cloud (Гібридна хмара) Combines private and public cloud models connected via secure channels, enabling data transfer between environments with confidentiality, flexibility, and backup capabilities; for organizations with mixed on-premises and cloud workloads.
• AzureStack HCI Microsoft Azure Stack HCI solution for hybrid cloud infrastructure, allowing organizations to run workloads on-premises while connecting to Azure services.
• Backup Data Center (Резервний ЦОД) Backup data center service for disaster recovery and business continuity, providing redundant infrastructure to host secondary workloads.
• VMware Cloud (Хмара на базі VMware) Cloud infrastructure powered by VMware virtualization technology for organizations requiring VMware-based environments.
• GPU Cloud (Хмарна інфраструктура з GPU) Cloud infrastructure with GPU capabilities for high-performance computing, AI/ML workloads, and graphics-intensive applications.
• BaaS (Backup as a Service) with Veeam Backup-as-a-Service for protecting servers, VMs, and Microsoft 365 data with ransomware protection using immutable repositories and granular recovery options; managed or self-managed options.
• DRaaS (Disaster Recovery as a Service) Disaster recovery service ensuring business continuity through off-site data protection and rapid recovery capabilities.
• Colocation Data center colocation service providing physical space and power for customer-owned server equipment housed in UCloud's facilities.
• Microsoft Azure Microsoft Azure cloud service for creating virtual machines and accessing Azure's full suite of cloud computing services, delivered via UCloud's Silver Microsoft Partner status.
• Microsoft 365 Microsoft 365 productivity suite including applications for files, documents, and spreadsheets with online collaboration capabilities.
• Microsoft 365 Backup Backup and recovery solution specifically for Microsoft 365 workloads, protecting Outlook, SharePoint, OneDrive, and Microsoft Teams data.
• Azure Express Route Dedicated private connection to Microsoft Azure cloud providing consistent performance and security for hybrid scenarios.
• SysElegance Remote Desktop SysElegance Terminal Suite virtual desktops and cloud-based remote desktops for workforce mobility.
• 1C Software Rental (1С Оренда) 1C software rental starting from 299 UAH per month for business process automation, accessible by multiple simultaneous users from any device worldwide via browser.
• TurboLink High-speed connectivity service for fast data transfer and low-latency connections.
• Cluster for High-Voltage Systems High-availability cluster solution for mission-critical systems requiring continuous operation.

Quantifiable outcome

• Infrastructure capable of 3M IOPS under working workloads
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Veeam SoftwarecoreTechnology or Integration · 1 November 2021UCloud is a Veeam Gold Partner - the only Ukrainian cloud operator with Global Gold Partner status. Offers Veeam Cloud Connect, Veeam Cloud Replication, Veeam Backup Office365, UCloud hosted VMs with Veeam support, and managed BaaS/DRaaS services. Staff includes 4 VMTSP and 2 VMCE certified specialists.
• VMwarecoreTechnology or Integration · 1 April 2021UCloud received VMware Partner certification, confirming ability to provide cloud infrastructure with VMware virtualization. While UCloud primarily uses Hyper-V, VMware is offered as an option to give customers flexibility in choice.
• MicrosoftcoreTechnology or IntegrationUCloud is a Silver Microsoft Partner, offering Azure Express Route, Microsoft Azure, Microsoft 365, and Microsoft 365 Backup solutions. This partnership enables delivery of Microsoft cloud services to Ukrainian and European customers.
• FiberaxcoreTechnology or IntegrationUCloud is part of the Fiberax group (British telecom operator with own communication channels in Europe). UCloud is the official representative of Fiberax in Ukraine. Fiberax provides direct secure communication channels connecting Kyiv-Warsaw-Frankfurt.
• BitrixminorChannel Partner/ Reseller/ DistributorPartnership for Bitrix CRM and website platform solutions offered as part of UCloud's service portfolio.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Leaseweb: Global hosting and infrastructure provider (IaaS, dedicated servers, colocation) with European DC presence; overlaps with UCloud in hybrid cloud, colocation, and managed hosting for enterprise customers.
• Microsoft Azure: Global hyperscaler whose Azure, Azure Stack HCI, and Microsoft 365 products UCloud both resells and competes against; the dominant cloud platform in CEE enterprise IT.
• Amazon Web Services (AWS): Global hyperscaler whose IaaS, storage, and partner network set the pricing and feature benchmark UCloud must compete against for any CEE enterprise cloud workload.
• OVHcloud: European-headquartered hyperscale cloud provider offering IaaS, hosted private cloud, storage, and backup across multiple EU regions — a broader incumbent competitor to UCloud in the CEE/Polish markets where UCloud is expanding.

Direct peers

• De Novo: Ukrainian IaaS/cloud provider and direct domestic competitor to UCloud, offering virtual servers, private/public/hybrid cloud, BaaS, and DRaaS to enterprise and government customers across Ukraine.
• GigaCloud: Ukrainian cloud operator (part of GigaGroup) providing virtual servers, dedicated servers, and managed cloud services — overlaps almost entirely with UCloud's core IaaS and managed-services portfolio in Ukraine.
• DataPark: Ukrainian hosting and cloud operator providing virtual/dedicated servers, colocation, and managed services — competes with UCloud for Ukrainian enterprise and SMB infrastructure spend.
• Parkweb (Tucha): Ukrainian cloud provider offering virtual servers, VDI, BaaS, and Microsoft cloud services — directly comparable to UCloud in product mix and Ukrainian SMB/mid-market customer base.

Emerging players

• Vinchin: Backup and DR vendor offering VM backup, BaaS-style, and DR orchestration across VMware/Hyper-V/Proxmox — adjacent to UCloud's Veeam-powered BaaS/DRaaS service line and addressing the same hypervisor environments.

Regional players

• Hetzner: Germany-based hosting and cloud provider with strong price-performance positioning in Europe; competes with UCloud for cost-sensitive CEE SMB and developer workloads via dedicated servers and cloud VMs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ucloud.ua
• LinkedInlinkedin.com/company/ucloudua

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UCloud