Stellar Group

What Stellar Group does

Stellar Group Co., Ltd. (ステラグループ株式会社) is a privately held Japanese multi-vendor office IT solutions provider founded in 1973 and headquartered in Chiyoda-ku, Tokyo. Family-controlled by the Kawai family (Chairman Noboru Kawai and President/CEO Gaku Kawai), the company operates a one-stop-shop model for office environments, serving Japanese businesses ranging from small and mid-sized companies to large enterprises. It groups its offering into four solution categories: document solutions (multi-function copiers, printers, document digitization), IT solutions (computers, networks, software, website development), office solutions (furniture, layout planning, relocation, fiber connectivity), and maintenance/support services. As of June 2026, the standalone entity employs 132 people and the group employs 369, operating from six offices across Tokyo and Kanagawa.

Name

Stellar Group

Legal name

ステラグループ株式会社

Website

https://stargp.jp

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

Stellar Group is a privately held Japanese multi-vendor office IT solutions provider founded in 1973 and headquartered in Tokyo. It sells copiers, IT equipment, software, and office furniture, and provides maintenance and digital transformation support to Japanese businesses.

Ownership category

akta.pro rank

Product category

Office IT Solutions and Managed Print Services

NAICS

Software Publishers (51321)

SIC

Computer & Office Equipment (3570), Office Machines, Nec (3579)

akta.pro primary industry

Work Management & Collaboration Suites (BPAMAMAG)

Keywords

• Office IT solutions
• Multi-vendor document solutions
• Managed print services
• Office equipment maintenance
• Business IT infrastructure

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Office IT Equipment Sales: Sales of copiers, printers, MFPs, computers, network equipment, and office furniture. Revenue generated from product sales with installation and configuration services.
2. Maintenance and Support Services: Ongoing maintenance contracts for MFPs, computers, and networks. Includes the 'Office Saver' proprietary maintenance system with Standard, Premium, and Remote plans. Revenue is recurring from contract customers.
3. Software Sales and Development: Sales of third-party software products (Microsoft 365, Adobe Creative Cloud, OBC奉行 series, etc.) and custom software development services including original packages like Akindo and Atennto.
4. Professional Services: Website design and video production services, document digitization services, data erasure services, office relocation coordination services.
5. Network and Communication Services: Internet connectivity services including proprietary 'スターライトひかり' (Starlight Hikari) fiber service, business phone systems, and cloud PBX solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Stellar Group is a multi-vendor office IT solutions provider that sells and maintains copiers, MFPs, printers, computers, networking equipment, office furniture, and business phone systems. The company serves as a one-stop shop covering document solutions, IT infrastructure, office environment improvements, and ongoing maintenance services for Japanese businesses.

Product overview

Stellar Group is a comprehensive office IT services company operating as a multi-vendor dealer, offering document solutions (multi-function copiers, digitization services), IT solutions (hardware/software procurement, network infrastructure, website development), office solutions (layout planning, furniture, relocation), and maintenance/support services. Their product portfolio centers on multi-function copiers and printers with related maintenance, complemented by original software products (あきんど for sales management, あてんど for attendance management, ステラNAS for storage) and telecommunications services (スターライトひかり fiber optic). The company handles over 100+ hardware and software products from various manufacturers while providing end-to-end office environment services.

Differentiator

Problem solved

Functional benefit

Brands

• STELLAR LINK: Original monthly information magazine published by Stellar Group featuring new products, industry trends, campaigns, and office-related information.

Products and services

• Multi-function Copiers, Copy Machines, Printers, and FAX Machines (複合機・コピー機・プリンター・FAX) Multi-vendor sales of multi-function printers, copiers, printers, and FAX machines for office document management, supported by multi-vendor maintenance and repair services.
• Document Digitization Service (書類電子化サービス) Document digitization service converting paper documents into electronic data through scanning and OCR processing, supporting disaster recovery, space savings, and remote work capabilities.
• IT Solutions (ITソリューション) Comprehensive IT solutions including device procurement, network infrastructure, software selection, and lifecycle management from deployment to disposal for office IT environments.
• Data Erasure Service (データ消去サービス) Secure data erasure service using specialized software or physical destruction methods, with documentation provided after completion.
• Website Design Service (WEBサイト制作) Website design, development, and operation services including full redesign, responsive design, CMS implementation, video production, hosting, and maintenance.
• Office Proposal Service (オフィス提案) Office layout planning, furniture selection, relocation support, network design, and construction management for new, relocated, or renovated office spaces.
• Network and Business Phone Services (回線・ビジネスフォン) Internet connectivity and business phone systems including Starlight Hikari fiber optic service, cloud PBX solutions, and multi-vendor business phone equipment.
• Live Office Showroom (ライブオフィス) Live office showroom experience at Tokyo (Headquarters, Gotanda, Ogikubo), Tachikawa, and Kanagawa locations demonstrating integrated office solutions.
• Maintenance System (保守体制) Maintenance and support services for multi-vendor office IT equipment with regional coverage, skilled technicians, and round-the-clock support for copiers.
• MFP Maintenance Service (複合機保守) Maintenance services for multi-function copiers with a 120-minute downtime target, round-the-clock coverage, and a '7 Promises' service commitment.
• Office Saver Maintenance System Proprietary IT maintenance system offering standardized, premium, and remote support plans for computers and networks across multiple manufacturers.
• Akindo (あきんど) Original Software Original sales management system for accounts receivable and payable business operations, developed in-house by Stellar Group.
• Atennto (てんつど) Original Software Original attendance management system with clock-in management, attendance time aggregation, and calendar-based attendance tracking.
• Stellar NAS (ステラNAS) NAS storage solution combining hardware sales with on-site technical support and maintenance services in a packaged offering.
• Starlight Hikari (スターライトひかり) Fiber Optic Service Stellar Group's branded fiber optic internet service offered as an NTT collaboration provider, covering application, billing, and support.
• Support Center (サポートセンター) Customer support center handling repair requests, consumable orders, and inquiries with coordinated internal dispatch.

Quantifiable outcome

• MFP maintenance units increased 150% over 10 years
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and major.

• Canon Marketing JapancoreChannel Partner/ Reseller/ DistributorPrimary distribution and service partner for Canon office equipment including MFPs, printers, and related solutions. Holds AAA rank certification and has won multiple Canon service competitions.
• RISO Kagaku (理想科学工業)coreChannel Partner/ Reseller/ DistributorDistributor of RISO high-speed inkjet printers and related solutions. Company won RISO TECHNICAL CHAMPIONSHIP 2026 national competition.
• Kyocera (京セラ)majorChannel Partner/ Reseller/ DistributorSales agent for Kyocera copiers and document solutions since 2003.
• Agusas (株式会社アグサス)coreStrategic or Co-development PartnerGroup company specializing in software development, real estate management systems, and construction cost management. Capital partnership established in 2010 (group annual sales 5 billion yen at time of partnership).
• MicrosoftmajorTechnology or IntegrationMicrosoft certified partner offering Microsoft 365, Microsoft Azure, and related solutions.
• AdobemajorTechnology or IntegrationOffers Adobe Creative Cloud and Acrobat solutions as part of document and creative workflow services.
• OBC (先端業務管理システム)majorTechnology or IntegrationOffers OBC奉行 series accounting, payroll, and business management software solutions.
• PCAmajorTechnology or IntegrationOffers PCA cloud services including accounting and business management solutions.
• LAZARUS (楽楽クラウド)majorTechnology or IntegrationOffers Rakuraku cloud series including 楽楽明細 (invoicing), 楽楽精算 (expense management), 楽楽販売 (sales management). Company has published case study on Rakuraku Meisai implementation.
• Apple JapanmajorChannel Partner/ Reseller/ DistributorAuthorized Apple dealer and ACSP/ACTC certified partner for Mac and iPad business solutions.
• Ideousei (理想科学工業)majorChannel Partner/ Reseller/ DistributorSells Ideousei ORPHIS high-speed inkjet printers with multiple national technical competition wins.
• Fujifilm (富士フイルム)majorChannel Partner/ Reseller/ DistributorTechnical certification partnership for Fujifilm document solutions.
• EPSON (エプソン)majorChannel Partner/ Reseller/ DistributorSales and service partnership for EPSON printers and imaging solutions.
• NTT East/WestmajorTechnology or IntegrationProvides 'Starlight Hikari' (スターライトひかり) fiber optic service as NTT Hikari Collabo operator.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Sharp Corporation: Sharp is a Japanese electronics OEM with MFP/printer product lines and is one of the manufacturers Stellar Group resells. It is comparable as both an OEM partner and a competitor in office IT equipment sales to Japanese enterprises.
• Konica Minolta Japan: Konica Minolta Japan manufactures and sells MFPs, printers, and office IT solutions, competing directly with Stellar Group's core document solutions offerings. Both companies target Japanese enterprises seeking comprehensive office document and IT management.
• Fujifilm Business Innovation: Fujifilm Business Innovation (formerly Fuji Xerox) is a major Japanese MFP/document solutions OEM and partner to Stellar Group. It competes for the same office document management deals while also offering broader digital transformation services to Japanese enterprises.
• Oki Electric Industry: Oki Electric manufactures MFPs and printers sold in Japan and competes with Stellar Group's document solutions offerings. Both serve Japanese enterprise customers seeking office document hardware, software, and maintenance.
• Ricoh Japan: Ricoh Japan is a leading Japanese MFP/printer OEM and offers comprehensive office solutions including document management, IT services, and managed print. It is comparable to Stellar Group as a competitor for the same multi-vendor office IT deals in Japan, with overlapping enterprise customer base.
• Canon Marketing Japan: Canon Marketing Japan is the primary OEM partner of Stellar Group (AAA rank) but also operates its own direct sales and service network for MFPs, printers, and IT solutions across Japan. It is comparable because it sells the same Canon product portfolio plus its own IT services to overlapping Japanese enterprise customers, often in competition with multi-vendor dealers like Stellar.
• SoftBank Corp: SoftBank provides bundled office IT, mobile, cloud, and network solutions to Japanese SMBs and enterprises. It is comparable to Stellar Group as a one-stop office IT solutions provider targeting the same Japanese customer segments, though at much larger scale.

Regional players

• NTT East: NTT East is the underlying carrier for Stellar Group's 'Starlight Hikari' fiber service (Hikari Collabo partner) and also sells bundled office IT and network solutions to Japanese businesses. It is comparable as a partner that also competes in connectivity and bundled office services in the same Kanto region.

Emerging players

• ASKUL Corporation: ASKUL is a leading Japanese office supplies e-commerce platform (B2B) with expanding IT and office furniture offerings. It is comparable to Stellar Group in targeting Japanese office IT/furniture procurement, though primarily via online channel rather than Stellar's direct field sales.
• ITFOR: ITFOR is a Japanese IT solutions integrator providing hardware, software, and services to enterprises. It is comparable to Stellar Group in offering multi-vendor IT procurement and integration services to Japanese businesses, though ITFOR is more software/services focused.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/stellar.grp
• Xx.com/stellar_support

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stellar Group