EX

What EX does

EX Inc. (株式会社イーエックス) is a Tokyo-based private Japanese system integrator delivering IT consulting, custom software development, voice-directed warehouse logistics solutions, and AI-powered contactless temperature measurement to enterprise clients. The company operates as an officially certified Japanese Honeywell partner (日本ハネウェル公認パートナー), distributing and implementing Honeywell Voice (ハネウェルボイス, formerly Vocollect) technology — including the A700X series hardware terminals (Bluetooth v4.2BLE, IP67 rated, operating range -20°C to 50°C) — to enable hands-free picking, receiving, putaway, and inventory operations in warehousing and logistics environments, with claimed productivity gains of 35%, error reductions above 50%, and turnover improvements of 30%. Customers are predominantly enterprise logistics and warehouse operators addressing Japan's structural labor and regulatory pressures, including the 2024 driver work-hour regulation.

The company's secondary product, 検温Expert (Kenon Expert), uses AI automatic facial recognition (AI自動顔認識技術) for completely contactless temperature measurement with remote monitoring and customer-data linkage, targeting enterprise facilities requiring health screening. EX complements these product offerings with traditional IT services including custom systems development (システム開発) by veteran engineers (ベテランエンジニア), system consulting (システムコンサルティング), and post-deployment operational support (運用サポート), self-positioning as a "Shitamachi (downtown Tokyo) system integrator." Revenue is generated across four streams — professional services (development, consulting), hardware resale (Honeywell Voice terminals), and recurring support contracts — with pricing not publicly disclosed. The company operates only in Japan, has not raised external funding, and remains in the 11–50 employee range, suggesting a small, privately-held SI focused on niche enterprise voice-logistics and adjacent automation deployments.

Name

EX

Legal name

株式会社イーエックス (Kabushiki Kaisha E-X)

Website

https://e-x.co.jp

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

EX Inc. (株式会社イーエックス) is a Tokyo-based private Japanese system integrator that delivers Honeywell Voice warehouse logistics solutions, custom software development, system consulting, and AI-based contactless temperature measurement (検温Expert) to Japanese enterprise logistics and facility clients.

Ownership category

akta.pro rank

Product category

Warehouse Logistics System Integration

NAICS

Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• Warehouse logistics solutions
• Voice-directed picking
• AI temperature detection
• System integration services
• IT consulting services

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. System Development Services: Custom software development and system integration services delivered by experienced veteran engineers with extensive industry expertise.
2. System Consulting: Consulting services that diagnose customer challenges and provide optimized solutions tailored to specific conditions.
3. Voice Logistics Solutions: Sales and implementation of Honeywell Voice hardware terminals (A700X series) combined with voice-guided logistics software for warehouse operations.
4. Operational Support: Post-deployment support and maintenance services ensuring system stability after implementation.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

EX Inc. is a Tokyo-based system integrator (Shitamachi area) that delivers custom software development, system consulting, and operational support to enterprise clients. Its flagship offerings are the Honeywell Voice-based voice-directed warehouse logistics solution (音声物流ソリューション) and the 検温Expert AI-powered contactless temperature detection system using facial recognition. The company combines veteran engineering expertise with strategic technology partnerships to address labor shortages, operational inefficiency, and health screening needs in logistics and enterprise facilities.

Product overview

EX (株式会社イーエックス) is a system integrator offering a portfolio of solutions centered on voice logistics technology and AI-powered temperature detection. The core offerings include the 音声物流ソリューション (Voice Logistics Solution) powered by Honeywell Voice, featuring the A700X series hardware terminals, and 検温Expert using AI facial recognition for contactless temperature measurement. These are complemented by traditional IT services including custom systems development, consulting, and operational support. The company operates as a Honeywell-certified partner.

Differentiator

Problem solved

Functional benefit

Brands

• total system solution: Company tagline/slogan describing comprehensive system integration services
• 検温Expert

Products and services

• Voice Logistics Solution (音声物流ソリューション) A voice-directed warehouse management solution offered in partnership with Honeywell (formerly Vocollect) for Japanese logistics and warehouse operators. The system delivers audio instructions to warehouse workers via wireless headsets and processes their verbal responses, enabling hands-free picking, receiving, putaway, inventory counting, replenishment, and inventory transfer operations. Targets companies addressing Japan's 2024 driver work-hour problem and labor shortages.
• Honeywell Voice A700X Series (ハネウェルボイス A700Xシリーズ) Ruggedized voice terminal hardware for warehouse environments, ergonomically designed to be lightweight (300g) with Bluetooth v4.2 BLE wireless headset support, Wi-Fi, NFC, TouchConnect, IP67 waterproof/dustproof rating, MIL-STD-810F vibration resistance, operating temperature range of -20°C to 50°C, and up to 24-hour battery life. Includes an integrated scanner and supports wired and wireless headsets plus peripheral connections.
• 検温Expert (Kenon Expert) AI-powered contactless temperature measurement solution using automatic facial recognition technology. Developed leveraging the company's systems development expertise, it enables fully non-contact temperature screening, remote monitoring, and linkage of facial information with customer/visitor records. Aimed at enterprise facilities requiring worker and visitor health screening, particularly during epidemic prevention.
• Systems Development (システム開発) Custom software development service delivered by veteran engineers with extensive industry experience. Provides high technical capability and responsive service to meet diverse enterprise customer needs across industries.
• System Consulting (システムコンサルティング) Consulting service that diagnoses customer challenges and proposes optimized solutions tailored to specific conditions, going beyond simply building systems to deliver tailored recommendations for enterprise clients.
• Operations Support (運用サポート) Post-deployment support and maintenance service providing comprehensive after-care including system maintenance and troubleshooting to ensure system stability and address operational concerns after implementation.

Quantifiable outcome

• 35% productivity improvement through voice-guided warehouse operations
• +4 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

One partnership is on record.

• Honeywell (ハネウェル)coreTechnology or IntegrationEX Inc. is an officially certified partner of Japanese Honeywell (日本ハネウェル公認パートナー), providing Honeywell Voice (ハネウェルボイス, formerly Vocollect) voice logistics solutions. Honeywell is a global leader in voice-directed warehouse management systems, with deployments in over 60 countries serving more than 2,000 companies. EX leverages Honeywell's voice technology platform to deliver hands-free logistics solutions to Japanese enterprises.

Scale indicators6 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• NEC Corporation: Major Japanese systems integrator offering enterprise IT consulting, custom system development, and managed services. Competes with EX for enterprise systems integration projects across verticals including logistics, although NEC operates at vastly larger scale.
• NTT Data: Global IT services provider and one of the largest Japanese system integrators. Overlaps with EX on enterprise system consulting and development, particularly for large Japanese corporations seeking integrated logistics and operations systems.
• Fujitsu: One of Japan's largest IT services conglomerates, offering systems integration, consulting, and managed services. Competes with EX for enterprise custom development and integration work in Japan, with much broader vertical coverage.
• Zebra Technologies: Global provider of rugged mobile computers, barcode scanners, and warehouse voice solutions that compete at the hardware layer with the Honeywell Voice A700X terminals EX resells. Comparable customer base across logistics and warehousing but operates as a global hardware vendor rather than a regional integrator.
• Toyota Industries Corporation: Large Japanese industrial group with a materials handling segment (Toyota Lift, Raymond, Cesab) addressing warehouse operations. Comparable customer base and end-market exposure to EX, though at a vastly larger scale and broader portfolio.
• Daifuku: Global leader in material handling systems and warehouse automation with a major Japanese footprint. Competes with EX in the warehouse logistics space, though Daifuku's offerings center on conveyors, sortation, and AS/RS rather than voice-directed picking software.
• Murata Machinery: Diversified Japanese manufacturer with a Logistics & Automation division offering automated storage, conveying, and picking systems. Overlaps with EX's warehouse operations customer base and serves similar Japanese enterprise logistics buyers.

Regional players

• SCSK Corporation: Mid-sized Japanese IT services firm offering systems integration, consulting, and operational support. Most directly comparable to EX in terms of scale and service mix, though with broader industry coverage rather than a logistics specialization.

Direct peers

• Lucas Systems: US-based provider of voice-directed warehouse software and warehouse optimization solutions. Most direct comparable to EX's Honeywell Voice-based offering, although Lucas focuses on its own Jennifer™ voice platform rather than reselling a third-party stack.
• Ivanti Wavelink: Provider of mobile device management and voice-enabled terminal emulation software for warehouses and supply chain operations. Directly comparable to EX as a software layer enabling voice-driven picking on rugged mobile terminals in logistics environments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ex.tokyo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EX