ONE TO ONE

What ONE TO ONE does

ONE TO ONE (legal entity 1 TO 1 S.A.C.) is a Peruvian IT consulting firm founded in 2002 in Lima, with CRM consulting roots dating back to 1996 through Vantive CRM. The firm specializes in implementing Microsoft Dynamics 365-based CRM and ERP solutions for mid-market and enterprise clients across Latin America, operating from its San Isidro, Lima headquarters with a headcount of 101-250 employees. Its geographic footprint spans 20+ countries in the Americas with delivery capability in at least three languages (notably Peru, Ecuador, Chile, and Colombia). Named clients include Banco Guayaquil, Banco Pichincha, Banco Security, Banco de Crédito del Perú, Cibertec, UPC, Convergia, Grupo RPP, Inca Rail, Atria Energía, PwC, and Mitsui Auto Finance.

The company's product portfolio centers on Microsoft Dynamics 365 modules - Sales, Marketing, Customer Service, Project Operations, and Human Resources - supplemented by ERP offerings (Dynamics 365 Business Central and Dynamics GP), Microsoft Copilot Studio for custom AI copilots, and WhatsApp Business API integration via Twilio. Central to its IP is the Xpress portfolio of 20+ pre-configured industry vertical solutions built 100% on Microsoft Dynamics 365 (Xpress Educa, Xpress Motriz, Xpress Hoteles, Xpress Inmobiliaria, Xpress Malls, Xpress Cementerios, Xpress Salud, Xpress Turismo, Xpress Retail, Xpress Pensiones, and others), which encode industry-specific CRM templates. Additional offerings include the 1 Day Revolution rapid implementation methodology (launched 2024) and Titanes University sales training program. The technology stack leverages Microsoft Azure, Power BI, Power Automate, Microsoft 365, Microsoft Teams, and Azure OpenAI Service.

ONE TO ONE generates revenue primarily through professional services (implementation, consulting, and training) and subscription/recurring revenue from pre-configured vertical solutions. Pricing is quote-based with multi-year enterprise contracts, and the 1 Day Revolution program follows a membership-style subscription. The firm holds Microsoft Gold Partner and Inner Circle status (top 1% of Microsoft partners globally) and claims to be the #1 Microsoft Dynamics 365 seller in Peru. Its go-to-market combines enterprise field sales targeting banks, educational institutions, and large organizations across Latin America with content marketing (blog, webinars), direct consultation forms, and Microsoft partner ecosystem co-selling.

Name

ONE TO ONE

Legal name

1TO1 SAC

Website

https://www.corp1to1.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

ONE TO ONE offers CRM, ERP and omnichannel solutions.

Ownership category

akta.pro rank

Product category

Enterprise CRM & ERP Implementation Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Enterprise Applications & ERP/CRM (SAP, Oracle, Salesforce, Workday) (EDABAFAJ)

Keywords

• Microsoft Dynamics 365
• CRM implementation services
• ERP implementation partner
• Sales automation solutions
• Omnichannel customer engagement

Headquarters

HQ city

San Isidro

HQ country

Peru

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Pre-configured Vertical Solutions: Industry-specific CRM solutions (Xpress Educa, Xpress CRM, etc.) based on Microsoft Dynamics 365
2. CRM Implementation Services: Consulting and implementation services for Microsoft Dynamics 365 CRM solutions, including diagnostic, analysis, design, deployment, and optimization phases
3. Microsoft Dynamics 365 ERP Implementation: Implementation of Microsoft Dynamics 365 Business Central and Dynamics GP ERP solutions for SMEs and large enterprises
4. Training and Methodology Services: Sales methodology training through Titanes University, 1 Day Revolution rapid implementation methodology training

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

ONE TO ONE is a Microsoft Gold Partner that implements, customizes, and supports Microsoft Dynamics 365 CRM and ERP solutions for enterprises across Latin America. The core offering combines Microsoft Dynamics 365 modules (Sales, Marketing, Customer Service, Project Operations, Human Resources, Business Central, Dynamics GP) with 20+ pre-configured Xpress industry vertical solutions, Copilot Studio AI capabilities, and the 1 Day Revolution rapid implementation methodology. Revenue is driven primarily by professional services (consulting, deployment, training) alongside subscriptions for the pre-configured vertical stacks.

Product overview

ONE TO ONE is a Microsoft Gold Partner and the #1 Microsoft Dynamics 365 seller in Peru, offering a comprehensive portfolio of CRM and ERP solutions built on the Microsoft Dynamics 365 platform. The core offering is the Microsoft Dynamics 365 CRM platform with interconnected modules for Sales, Marketing, Customer Service, Project Operations, and Human Resources, supplemented by ERP solutions (Business Central and Dynamics GP). The company also delivers the Microsoft Copilot Studio for building custom AI copilots and chatbots, and the WhatsApp Business API for omnichannel customer communication. Central to the portfolio are the 20+ Xpress industry vertical solutions (Xpress Educa, Xpress CRM, Xpress Agente Virtual, Xpress Cobranzas, Xpress Hoteles, Xpress Inmobiliaria, Xpress Malls, Xpress Motriz, Xpress Retail, Xpress Salud, Xpress Servicio al Cliente, Xpress Turismo, Xpress Ventas, and others), which are pre-configured, semi-ready CRM solutions tailored to specific industries including Education, Automotive, Real Estate, Supermarkets, Laboratories, Hotels, Tourism, Retail, Health, and Finance. The company also offers the 1 Day Revolution rapid implementation methodology, Titanes University sales training program, and RevOps consulting services—all designed to accelerate CRM adoption and transform commercial operations. With 25+ years of CRM experience and presence in 20+ countries, ONE TO ONE serves clients ranging from SMEs to large enterprises including major banks and universities across Latin America.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 CRM Implementation End-to-end CRM implementation service on Microsoft Dynamics 365, covering sales, marketing, customer service, project operations, and HR modules, with a diagnostic-analysis-design-deployment-optimization methodology. Aimed at enterprises in banking, education, telecom, and other verticals across Latin America.
• Microsoft Dynamics 365 Sales (Ventas) Sales module of Microsoft Dynamics 365 implemented by ONE TO ONE, covering opportunity management, lead tracking, activity management, workflow automation, sales forecasting, quote and order management, territory and quota management, and Outlook integration.
• Microsoft Dynamics 365 Marketing Marketing automation module on Microsoft Dynamics 365 with AI-driven segmentation, lead scoring, automated campaigns, customer journey mapping, and integration with Copilot and Customer Insights for personalized marketing.
• Microsoft Dynamics 365 Customer Service (Servicio al Cliente) Omnichannel customer service module on Microsoft Dynamics 365 with AI-powered case management, multi-channel support (phone, email, chat, social), SLA monitoring, Copilot-powered agent assistance, and real-time analytics.
• Microsoft Dynamics 365 Project Operations AI-powered project management and operations module covering project planning, resource allocation, cost tracking, time and expense management, team collaboration, real-time reporting, and project billing/financial management.
• Microsoft Dynamics 365 Human Resources (Recursos Humanos) HR management module covering recruitment, onboarding/offboarding, performance management, training and development, benefits and compensation, time and attendance tracking, and HR analytics.
• Microsoft Copilot Studio Platform for building custom AI-powered copilots and chatbots, supporting generative AI conversations, custom Power Platform connectors, Azure OpenAI integration, and deployment across Microsoft 365 and custom channels.
• Microsoft Dynamics 365 Business Central Comprehensive ERP solution for SMEs (1-1,000 employees) covering financial management, inventory and operations, supply chain optimization, sales and customer management, and HR and payroll. Available as PaaS subscription or On-Premise.
• Microsoft Dynamics GP ERP solution for medium and large enterprises with flexible configuration options for finance, inventory, and operations control, designed for scalability and adaptability across business types.
• WhatsApp Business API (via Twilio) Enterprise WhatsApp messaging solution via Twilio API, enabling businesses to communicate with customers at scale through WhatsApp, integrated as part of the omnichannel CRM strategy.
• Xpress CRM Vertical Solutions Portfolio Portfolio of 20+ pre-configured, industry-specific CRM vertical solutions built 100% on Microsoft Dynamics 365, including Xpress Educa (education), Xpress Motriz (automotive), Xpress Inmobiliaria (real estate), Xpress Cementerios (cemeteries), Xpress Malls (supermarkets), Xpress Hoteles (hotels), Xpress Turismo (tourism), Xpress Retail, Xpress Salud (health), Xpress Cobranzas (collections), Xpress Finanzas (finance), Xpress Ventas (sales), Xpress Pedidos (orders), Xpress Pensiones (pensions), Xpress Proyectos (projects), Xpress Donaciones (donations), Xpress Compliance, Xpress Servicio al Cliente (customer service), Xpress Negocia (professional services), Xpress Asiste (assistance), and Xpress Agente Virtual (virtual agent).
• Xpress Educa Pre-configured education sector CRM solution built on Microsoft Dynamics 365 Sales for managing student recruitment, enrollment pipelines, academic sales processes, and customer journey automation, with 600+ users across client institutions.
• 1 Day Revolution Rapid CRM implementation methodology enabling companies to implement the base of Microsoft Dynamics 365 CRM in a single day, combining mindset training, sales methodology, and CRM technology for immediate commercial management transformation. Designed for SMEs.
• Titanes University Sales training and methodology program offering coaching and methodology courses including 'Mentalidad y Venta Metodológica,' designed to help companies increase revenue through better selling practices by combining mindset work with proven sales techniques.

Quantifiable outcome

• 25% productivity increase within 3 months after go-live
• +5 more outcomes

Named customers15 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability9 records

Feature24 records

Partnerships

Two partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 1 January 2004Strategic partnership since 2004 with Microsoft Dynamics. Gold Partner status and Inner Circle member (top 1% globally). Specializes in Dynamics 365 Sales, Marketing, Customer Service, Project, Human Resources, Business Central, and Copilot Studio. Since 2015, focused on Dynamics 365 Online implementations. Joint go-to-market with Microsoft Consulting Services for enterprise implementations like Banco Guayaquil's global banking CRM implementation.
• Microsoft Consulting ServicescoreImplementation/ SI/ Consulting PartnerStrategic implementation partner for large enterprise projects. Jointly implemented solutions for UPC and Banco Guayaquil. Microsoft Consulting Services brings global methodology while 1to1 provides local market expertise and industry verticals.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Avanade: Joint Accenture/Microsoft venture and the largest global Microsoft Dynamics 365 implementation partner. Directly comparable as a Gold/Inner Circle Dynamics SI serving enterprise banking and education clients worldwide, but at vastly greater scale and broader geographic footprint than ONE TO ONE.
• Deloitte Digital (Deloitte): Big Four consulting firm with a large Microsoft Dynamics 365 and Power Platform practice serving global enterprises including banks and universities. Comparable in serving the same regulated-industry Dynamics 365 RFPs but with broader portfolio and global delivery.
• Accenture Microsoft Business Group: Accenture's dedicated Microsoft business group delivers large-scale Dynamics 365 implementations globally, often jointly with Microsoft. Competes for the same large enterprise CRM/ERP engagements that 1to1 wins in LatAm.
• PwC (Microsoft Dynamics practice): PwC is both a 1to1 customer (Xpress Negocia implementation for 100 users) and a competitor with its own global Microsoft Dynamics/ERP practice. Comparable as a large enterprise consulting buyer and vendor of Dynamics-enabled transformation services.
• BDO Digital: BDO's digital advisory practice includes Microsoft Dynamics 365 implementation and managed services for mid-market and enterprise clients. Comparable as a multi-country ERP/CRM SI serving similar banking and education clients.

Direct peers

• HSO: Global Microsoft Dynamics 365 and ERP implementation partner with strong vertical industry focus (manufacturing, professional services, retail) and multiple country operations. Highly comparable to ONE TO ONE in its vertical-template-plus-D365 service model and enterprise project mix.
• Slalom: Microsoft-focused consulting firm with deep Dynamics 365, Azure, and Power Platform practices serving enterprise and mid-market clients. Comparable business model of regional Microsoft consulting with vertical industry specializations.
• Sonata Software: Global IT services company with a Microsoft Dynamics 365 practice (Sonata Platinum), including vertical-specific ERP/CRM modernization and implementation services. Directly comparable Dynamics partner operating at similar services-and-verticals model.
• AlfaBOLD: Microsoft Dynamics 365 Gold Partner offering implementation and customization services with industry-specific solutions, similar in size and vertical-template approach to ONE TO ONE.
• Stoneridge Software: US-based Microsoft Dynamics 365 Gold Partner focused on ERP/CRM implementation, support, and add-on solutions. Closely comparable in services-led Microsoft Dynamics partner model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/onetoonecorporation
• Xx.com/corp1to1
• Facebookfacebook.com/OneToOnecorporation

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ONE TO ONE