PW Hiss & El

What PW Hiss & El does

PW Hiss & El AB is a family-owned elevator and electrical services firm headquartered in Södertälje, Sweden, founded in 2010 and operated by the Wäppling family. The company delivers a bundled service portfolio covering the full elevator lifecycle — repair, preventive maintenance, modernization, new installation, and 24/7 emergency response — alongside general electrical installation work for residential and commercial properties. Its customer base consists primarily of property owners, housing associations (bostadsrättsföreningar), and facility managers in the Södertälje region, with secondary demand from private homeowners and small businesses seeking electrical services.

The company's core technology is service-oriented rather than software-defined: it centers on elevator mechanical and control-system expertise, modular modernization practices that can roughly halve environmental impact versus full replacement, and 4G emergency phone (nödtelefon) upgrade capabilities introduced to address the sunsetting of 2G/3G networks in Sweden. There is no proprietary software platform, no API, and no app; service delivery is entirely on-site, with customers reaching the firm by phone, email, and a website contact form, plus a 24/7 emergency hotline staffed year-round with a targeted 30-minute on-site response.

The revenue model is professional services on a quote-based, project-by-project basis, with no publicly disclosed pricing. Revenue streams fall into two categories — elevator services (repairs, maintenance contracts, modernization, new installations, emergency on-call) and electrical installation services — both generated through direct-to-customer relationships within a single Swedish locality. The business is privately held with no external investment, no subsidiaries, and a headcount of 11–50, making it a small regional trade operator whose growth is tied to local property cycles, regulatory upgrades (such as the 2G/3G-to-4G transition), and the Wäppling family's multi-generational industry experience.

Name

PW Hiss & El

Legal name

PW Hiss & El AB

Website

https://pwhissel.se

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

PW Hiss & El AB is a family-owned elevator and electrical services company in Södertälje, Sweden, offering repair, maintenance, modernization, new installation, 24/7 emergency response, and electrical installation to property owners, housing associations, and private customers in the Södertälje region.

Ownership category

akta.pro rank

Product category

Elevator Services and Electrical Installation

akta.pro primary industry

Elevator Repair & Emergency Callout Services (BPABAIAG)

akta.pro secondary industries

Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Outlet, Switch, GFCI/AFCI & Receptacle Installation (HSAOADAE)

Keywords

• Elevator maintenance services
• Elevator modernization
• Elevator installation
• Electrical installation services
• Emergency elevator service

Headquarters

HQ city

Södertälje

HQ country

Sweden

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Elevator Services: Revenue generated from elevator repair, maintenance, modernization, and new installation services. Service contracts include 24/7 emergency response and periodic maintenance visits. The company serves both residential and commercial property owners.
2. Electrical Installation Services: Revenue from electrical installation and service work for both private individuals and businesses, including home, office, and commercial property electrical systems.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

PW Hiss & El AB provides elevator and electrical installation services, including elevator repair, 24/7 emergency on-call service, modular modernization, new elevator installation, preventive maintenance, and electrical installation for residential and commercial properties. The company also offers 4G upgrades for legacy elevator emergency phone systems as 2G/3G networks are phased out in Sweden.

Product overview

PW Hiss & El AB is a family-owned company offering a comprehensive portfolio of elevator and electrical services. The core offering consists of six integrated service areas: (1) Reparationer av Hiss for repair and fault remediation, (2) Jour for 24/7 emergency on-call service, (3) Modernisering av hiss for partial modernization to improve safety and energy efficiency, (4) Nyinstallation av hiss for complete new elevator installation, (5) Elinstallation for electrical installation work, and (6) Service for preventive maintenance including cleaning, lubrication, and safety verification. The company also assists with inspection requirements. Services are designed to work together, allowing customers to receive complete solutions from routine maintenance through major upgrades and new installations.

Differentiator

Problem solved

Functional benefit

Products and services

• Reparationer av Hiss (Elevator Repairs) Comprehensive elevator repair services covering both older and modern elevators with the latest technology, including fault remediation, periodic maintenance, and service to bring elevators back to operational status. Targeted at property owners, housing associations, and facility managers with elevator-equipped buildings.
• Jour (24/7 Emergency On-call Service) 24/7 emergency fault resolution service available 365 days per year, including emergency phones connected to a monitoring system, with a goal to arrive on-site within 30 minutes for urgent cases such as people trapped in elevators. Targeted at property owners, housing associations, and facility managers requiring rapid elevator emergency response.
• Modernisering av hiss (Elevator Modernization) Elevator modernization services for increased safety and energy savings, including replacement of drive/control systems, interior updates, and in some cases new doors, while retaining existing components such as the elevator car and guides. Targeted at property owners modernizing aging elevator systems with a modular approach that reduces environmental impact.
• Nyinstallation av hiss (New Elevator Installation) New elevator installation services for properties where existing elevators cannot be modernized due to lack of spare parts, safety concerns, or high operational costs, with recommendations for modular elevators designed for future modernization. Targeted at property owners requiring complete elevator system replacement.
• Elinstallation (Electrical Installation) Complete electrical installation and service work including repair of damaged wiring and cable installation, offered for both private individuals and businesses for homes, offices, and commercial properties. Targeted at homeowners, office managers, and business operators needing electrical installation or repair work.
• Service (Preventive Elevator Maintenance) Preventive maintenance services including cleaning, lubrication, function checks, adjustments, safety system verification, and alarm testing to ensure elevator functionality, reliability, and longevity. Targeted at property owners, housing associations, and facility managers seeking ongoing elevator upkeep.

Quantifiable outcome

• Emergency response within 30 minutes for urgent elevator issues
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Kone: Finland-headquartered global elevator and escalator company with full Nordic service operations including Sweden. Competes with PW Hiss & El on maintenance, modernization, and new installation but operates at vastly greater scale and with manufacturer-backed spare parts and IoT monitoring.
• TK Elevator: Germany-based global elevator and escalator company (formerly ThyssenKrupp Elevator). Operates service and modernization in Sweden and competes with PW Hiss & El for housing-association and commercial property maintenance and modernization work.
• Schindler: Swiss-headquartered global elevator and escalator company with established Swedish service operations. Competes across the same elevator lifecycle services as PW Hiss & El, with national coverage, OEM spare parts, and bundled multi-site service contracts.
• Mitsubishi Electric (Elevator & Escalator Division): Global elevator and escalator manufacturer with European service operations. Competes indirectly with PW Hiss & El for modernization and service contracts, particularly in larger commercial and residential buildings in Sweden.
• Otis: Largest global elevator and escalator manufacturer and service provider, with a Swedish subsidiary offering maintenance, modernization, and new installation. Represents the largest scale-based competitive threat to a small regional service operator like PW Hiss & El.

Regional players

• Aritco: Sweden-based manufacturer of home lifts and platform lifts, headquartered near Stockholm. Comparable as a Swedish elevator brand but focused on low-rise residential lifts rather than the in-building commercial elevator modernization and service niche where PW Hiss & El operates.

Direct peers

• Cibes Lift Group: Sweden-headquartered elevator company specializing in space-saving and modular elevator solutions for low- and mid-rise buildings. Directly comparable to PW Hiss & El on the new-installation and modular modernization side, though larger and more product-focused.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/pw-hiss-el-ab

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PW Hiss & El