Partnership for Community Action

What Partnership for Community Action does

Partnership for Community Action, Inc. (PCA) is a private nonprofit social services agency founded in 1966 by Eva Jewell Greene in the wake of the Economic Opportunity Act of 1964 and President Lyndon Johnson's War on Poverty initiative. The organization, headquartered at 3597 Covington Highway in Decatur, Georgia, delivers coordinated anti-poverty programs to low-income individuals and families across five Georgia counties: DeKalb, Gwinnett, Rockdale, Newton, and Walton. PCA serves more than 23,000 families per year (39,119 households in 2021 through CSBG and LIHEAP) through case management, emergency financial assistance, utility bill payment, diaper distribution, youth empowerment, transportation, and employment services.

PCA's core product suite is organized into a Family Support Program (case management, emergency services, internship program, Youth Empowerment Services) and a Utility Assistance Program (LIHEAP heating and cooling plus a newly surfaced Water Assistance module). A newer initiative, the Georgia Diaper Distribution Demonstration and Research Pilot (GADDDRP), distributes diapers and essential supplies funded by the Office of Community Services and the Office of Planning, Evaluation, and Research. The technology stack is non-proprietary: intake runs through Microsoft Office Forms, scheduling through AppointmentWorks, and donations through PayPal, AmazonSmile, and Kroger Community Rewards. There is no disclosed AI or ML capability.

PCA's business model is grant-funded social service delivery with zero fees to income-eligible households. Revenue streams are government grants (county, local, state, and federal, administered primarily through CSBG and LIHEAP), supplemented by charitable donations and community rewards programs. The organization is governed by a Board of Directors chaired by Lizia Auger, with executive leadership under Executive Director Brittany Hicks, and operates a 251-500 person staff. Its go-to-market is community-led: referrals through counties, schools, faith-based organizations, and community-based organizations, plus top-of-funnel awareness via the pcaction.org website and the PCA Facebook page.

Name

Partnership for Community Action

Legal name

Partnership for Community Action, Inc.

Website

https://pcaction.org

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

251–500 employees

Short description

Partnership for Community Action is a Georgia-based nonprofit social services agency that delivers case management, emergency assistance, utility payment, and diaper distribution programs to more than 23,000 low-income families annually across DeKalb, Gwinnett, Rockdale, Newton, and Walton counties, funded primarily through government grants.

Ownership category

akta.pro rank

Product category

Community Action and Social Services

NAICS

Other Individual and Family Services (624190), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

Keywords

• Community action services
• Social services nonprofit
• Utility assistance programs
• Case management services
• Emergency financial assistance

Headquarters

HQ city

Clarkston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Grants: Primary funding from county, local, state, and federal government grants including Community Services Block Grant (CSBG) and Low-Income Home Energy Assistance Program (LIHEAP).
2. Donations: Accepts charitable donations via PayPal, AmazonSmile, and Kroger Community Rewards programs.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Partnership for Community Action is a private nonprofit agency that delivers social services to low-income individuals and families across five Georgia counties. Its core offerings include a Family Support Program (case management, crisis intervention, emergency financial assistance, Youth Empowerment Services, and a college internship program), a Utility Assistance Program administered through LIHEAP for heating, cooling, and water bills, and the Georgia Diaper Distribution Demonstration and Research Pilot (GA DDDRP) supplying diapers and essentials.

Product overview

Partnership for Community Action is a nonprofit social services agency offering a unified Family Support Program with multiple service modules including Case Management, Emergency Services, and an Internship Program. The organization operates parallel utility assistance programs through LIHEAP (Low-Income Home Energy Assistance Program) covering both heating and cooling needs. Additional programs include the Georgia Diaper Distribution Demonstration and Research Pilot (GA DDDRP), Youth Empowerment Services, transportation services, and employment/career services. Services are targeted to low-income residents of DeKalb, Gwinnett, Rockdale, Newton, and Walton counties in Georgia, with funding from county, state, federal grants, and Community Services Block Grant.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Support Program Coordinated services through case management and crisis intervention to promote self-sustainability for low-income individuals and families in DeKalb, Gwinnett, Rockdale, Newton, and Walton counties. Includes emergency assistance, transportation services, employment and career services, and Youth Empowerment Services.

Quantifiable outcome

• Served 39,119 combined households in 2021 through CSBG and LIHEAP programs
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• Georgia Department of Family and Children ServicescoreStrategic or Co-development PartnerState government partner providing funding through CSBG and LIHEAP programs. Logo displayed as a key partner in supporting PCA's mission to serve low-income families.
• Gwinnett CountycoreStrategic or Co-development PartnerLocal government partner providing funding and collaborative support for community services in Gwinnett County service area.
• DeKalb CountycoreStrategic or Co-development PartnerLocal government partner providing funding and collaborative support for community services in DeKalb County service area.
• Rockdale CountycoreStrategic or Co-development PartnerLocal government partner providing funding and collaborative support for community services in Rockdale County service area.
• FEMAmajorStrategic or Co-development PartnerFederal Emergency Management Agency partnership for disaster relief and emergency services support.
• United WaycoreStrategic or Co-development PartnerMajor nonprofit partner providing funding and collaborative support for community services and poverty alleviation programs.
• Schools and Educational InstitutionsmajorStrategic or Co-development PartnerPartner for Youth Empowerment Services (YES) and internship program pipeline, connecting students to services and career development opportunities.
• Community-Based OrganizationsmajorStrategic or Co-development PartnerLocal nonprofit and community organizations that collaborate with PCA to ensure comprehensive, responsive service delivery.
• Faith-Based OrganizationsmajorStrategic or Co-development PartnerChurches and religious organizations that partner with PCA to support community outreach and service delivery efforts.
• Newton CountycoreStrategic or Co-development PartnerLocal government partner providing resources and support for residents of Newton County.
• Walton CountycoreStrategic or Co-development PartnerLocal government partner providing resources and support for residents of Walton County.
• Intelligent.comminorGTM or Marketing PartnerFinancial aid information partner providing resources for residents seeking financial assistance and educational opportunities.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pcactioninc

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partnership for Community Action