What Cattaraugus County does

Cattaraugus County is a county government entity and political subdivision of New York State, established in 1808 and headquartered at the County Center in Little Valley, NY. It serves the residents of Cattaraugus County in western New York through a broad portfolio of statutory public services, including public safety (Sheriff's Office, Emergency Services, 911), road and infrastructure maintenance (Department of Public Works, refuse and transfer stations), health and human services (Health Department, Social Services, NY Connects, Senior Nutrition, WIC), veterans services, economic development and planning, tourism promotion under the 'Enchanted Mountains' brand, property records and assessment, tax collection, and the county court and District Attorney functions. The county is governed by an elected County Legislature and administered by appointed officials including District Attorney Ashley E. Smith, Treasurer Matthew J. Keller, Commissioner of Public Works Michael Prinino, and Veterans Services Director Steve McCord. Operating geographies are limited to western New York, USA.

The county's operational technology stack is built around a unified web portal at cattco.gov/cattco.org that integrates several specialized modules: Tyler Technologies' ExecuTime (time-and-attendance) and eSuite HR Portal (employee self-service); an interactive GIS Parcel Viewer 4.0 for property mapping and assessment lookup; Image Mate Online (a Tyler/SDG solution) for real property records and tax information; a Trails Viewer for hiking, biking, snowmobile, equine, and blueway trail systems; and Xpress-Pay for online credit/debit card tax payments. Service delivery is multi-channel, combining in-person offices (County Center in Little Valley, County Building in Olean, Historical Museum and Research Center in Machias, Real Property & GIS office, Department of Public Works), a network of municipal and school-district tax collectors, and digital portals. The county maintains public communications via Facebook, Twitter, YouTube (including the museum channel), and Flickr.

Funding is tax-based rather than revenue-based, derived from property taxes, New York State aid, federal grants, and transactional fees (e.g., credit card convenience fees of $0.40 plus 3.15% online via Xpress-Pay, 2.5%/$2.95 for in-person/telephone credit card payments, plus departmental fees for permits, records, and services). The primary 'customer' segment is county residents requiring access to government services, property records, tax payments, permits, health and veteran services; secondary segments are local businesses (permitting, economic development, workforce) and visitors reached through the Enchanted Mountains tourism portal. As a government entity under the authority of New York State, the county does not have traditional corporate ownership; its 'parent' is the State of New York, and it is governed by elected legislators and administered by appointed department heads.

Name

Cattaraugus County

Legal name

Cattaraugus County

Website

https://cattco.org

Company type

Private

Founded year

1808

Operating status

Operating

Headcount range

101–250 employees

Short description

Cattaraugus County is a New York State county government headquartered in Little Valley, NY, delivering statutory public services including public safety, public works, health, social services, veterans affairs, property assessment, tax collection, and tourism to the county's residents, businesses, and visitors.

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120), Administration of Housing Programs (925110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), County/District/Local Health Departments (HLAJAAAB)

Keywords

• County government services
• Public administration
• Property tax collection
• Public safety services
• Human services programs

Headquarters

HQ city

Little Valley

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels4 records

Marketing channels6 records

Core offering

Cattaraugus County operates as a county government entity in western New York State, delivering public services to residents including property tax collection, real property assessment and GIS mapping, public safety and law enforcement, health and human services, veterans services, economic development, tourism promotion, public works, and parks and recreation. Services are delivered through the official cattco.gov web portal, multiple in-person county offices, and a network of municipal and school district tax collection points.

Product overview

Cattaraugus County operates a unified county website portal (cattco.gov) that provides residents access to government services, departments, news, and public information. The county's digital infrastructure includes several integrated modules and subsystems: an HR employee portal (eSuite) and time & attendance system (ExecuTime) both powered by Tyler Technologies; a parcel viewer and geographic information system (Parcel Viewer 4.0, Trails Viewer); an Image Mate Online real property database for tax and assessment information; the Our Veterans Their Stories digital history project; and Xpress-Pay for online tax payments. These components work together to deliver county government services to residents through the main website portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Cattaraugus County Official Website (cattco.gov)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Erie County, NY: Larger New York county government serving the Buffalo metropolitan area with overlapping departments (Public Works, Health, Social Services, Sheriff, Parks) but at substantially greater scale and urban service mix.

Others

• Tyler Technologies: Primary technology vendor for Cattaraugus County's eSuite HR, ExecuTime timekeeping, and Image Mate property systems. Relevant as a strategic dependency rather than a competitor—understanding Tyler's roadmap is critical to the county's digital trajectory.
• NYSAC (New York State Association of Counties): Membership organization representing all 62 New York counties including Cattaraugus. Relevant as a peer reference and ecosystem participant that influences state-level policy, funding, and best-practice sharing among comparable county governments.
• Cattaraugus County Land Bank: Government-affiliated entity linked from the county's website for housing and neighborhood revitalization. Comparable as a public-sector housing and community development tool operating under the county's broader administrative umbrella.

Direct peers

• Chautauqua County, NY: Neighboring western New York county government of comparable rural character and population scale. Operates similar services (public works, social services, sheriff, public health) and shares the same state regulatory environment, tax structure, and Tyler Technologies ecosystem.
• Livingston County, NY: Western New York county government with a parallel service offering including Real Property/Tax services, Public Health, Veterans Services, and Public Works—operating under the same state statutory framework as Cattaraugus.
• Allegany County, NY: Adjacent rural western New York county with a similar population base, tax-funded operating model, and service mix including Public Works, Health Department, Social Services, and Real Property/GIS functions—making it a direct structural peer.
• Steuben County, NY: Southern-tier rural New York county with a comparable county seat model, distributed municipal tax collector network, and similar service portfolio including Public Health, Veterans Services, and Real Property.
• Wyoming County, NY: Rural western New York county of similar small-population profile, with comparable departmental structure (Public Works, Health, Social Services, Sheriff) and reliance on property tax and state aid revenue mix.
• Genesee County, NY: Western/rural New York county government providing analogous services including Sheriff, Public Health, Social Services, Public Works, and Real Property—operating under identical NYS county government legal framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cattaraugus
• YouTubeyoutube.com/@CattcoOrg
• Facebookfacebook.com/CattaraugusCounty
• LinkedInlinkedin.com/company/cattaraugus-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cattaraugus County