Family Ties of Westchester, Inc.

What Family Ties of Westchester, Inc. does

Family Ties of Westchester, Inc. is a 501(c)(3) nonprofit organization founded in 1980 and headquartered in White Plains, New York, that provides peer support, advocacy, parent coaching, and resource navigation to families impacted by behavioral health, education, and child welfare challenges. The organization operates four walk-in Resource Centers in Mount Vernon, Ossining, Peekskill, and Yonkers, plus an administrative office in White Plains, serving more than 2,000 individuals annually with services offered in English and Spanish. Its core service model is built on a peer-support philosophy in which staff and Parent Peer Advocates use their own lived experience navigating child-serving systems to connect families with treatment, crisis stabilization, housing, food, immigration, and Medicaid/Medicare resources.

The organization's core products are not software but structured human services: trauma-informed peer support, evidence-based Parent Skills Coaching using the Triple P (Positive Parenting Program) curriculum, Caregiver Support Groups, advocacy for children in treatment and out-of-home placement decisions, and specialized Medicaid Home and Community Based Services (HCBS). Flagship contract programs include the Every Kid Counts short-term stabilization program (60 families per year, 97% avoiding future CPS involvement, funded by Westchester County DSS) and the ACHIEVE four-year state-funded demonstration project serving 20 high-needs youth and families per year under NY State OMH. Underlying technology is minimal: a website with a calendar of events, a Constant Contact email list, and a presence on Facebook, LinkedIn, and X for community outreach.

The revenue model is a hybrid of government grants and contracts plus charitable donations. Funding sources include Westchester County Department of Social Services, New York State Office of Mental Health grants, and federal System of Care grants, supplemented by individual, corporate, and foundation donations and by accepting stock gifts, Donor Advised Fund contributions, IRA charitable rollovers, and monthly recurring donations. All services are delivered free of charge to families, with a $10 workbook deposit for the Triple P program. The go-to-market is community-led: families are reached through walk-in Resource Centers, referrals from county agencies, schools, and healthcare providers, and word-of-mouth among served families, with no traditional sales motion.

Name

Family Ties of Westchester, Inc.

Legal name

Family Ties of Westchester, Inc.

Website

https://familytieswestchester.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Family Ties of Westchester is a 501(c)(3) nonprofit that provides free peer support, advocacy, parent coaching, and resource navigation to over 2,000 families impacted by behavioral health challenges annually at five Westchester County locations.

Ownership category

akta.pro rank

Product category

Family Social Services and Peer Support

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Parent Support Groups & Peer Networks (EDACALAG), Home Visiting & Parent Coaching Programs (EDACALAC), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Family peer support
• Behavioral health advocacy
• Parent skills coaching
• Community support groups
• Family resource connection

Headquarters

HQ city

White Plains

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Organization relies on charitable donations from individuals, corporations, and foundations. Accepts online donations, stock gifts, Donor Advised Fund contributions, IRA charitable rollover gifts, and monthly recurring donations. Family Ties is a 501(c)(3) non-profit organization with EIN 26-0005881.
2. Government Grants and Contracts: Funded through Westchester County Department of Social Services, New York State Office of Mental Health (OMH) grants, and federal System of Care grants. ACHIEVE project is a four-year state-funded demonstration project. Every Kid Counts program is funded through Westchester County Department of Social Services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Family Ties of Westchester provides free, confidential peer support, parent skills coaching (Triple P), caregiver support groups, advocacy, and connection to community resources for families impacted by behavioral health challenges across Westchester County. Services are delivered through four walk-in Resource Centers and one administrative office, with bilingual (English/Spanish) support and specialized programs including the Every Kid Counts voluntary program and the ACHIEVE Systems of Care demonstration project.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-in Resource Centers (Peer Support and Resource Connection) Free, confidential community-based peer support and resource connection delivered through four walk-in Family Resource Centers in Mount Vernon, Ossining, Peekskill, and Yonkers, plus an administrative office in White Plains. Available in English and Spanish, services connect families to mental health, education, child welfare, juvenile justice, food, housing, immigration, and other community resources.
• Parent Skills Coaching (Triple P – Positive Parenting Program) Structured, evidence-based parent skills coaching using the Triple P (Positive Parenting Program) methodology to enhance caregiver skills, communication techniques, and parenting self-esteem. Free to families with a $10 workbook deposit. Available in English and Spanish.
• Caregiver Support Groups Free, recurring peer-led support groups for caregivers (parents, grandparents, single fathers) offered in person across Westchester County locations and virtually. Topics include general caregiver support, fatherhood, and grandparent-led families. Available in English and Spanish.
• Advocacy for Children and Families Free advocacy services helping families navigate treatment, services, medication decisions, and out-of-home placement matters across mental health, education, child welfare, and juvenile justice systems.
• Every Kid Counts Program A voluntary, short-term intensive support program funded by Westchester County Department of Social Services, designed to strengthen family functioning and prevent future Child Protective Services reports. Serves 60 families per year with a reported 97% success rate in avoiding future CPS involvement.
• ACHIEVE Project (Systems of Care) A four-year state-funded demonstration project convened by the New York State Office of Mental Health to improve outcomes for youth with complex behavioral health needs. Family Ties serves 20 high-needs youth and their families annually under this initiative.
• Medicaid Home and Community Based Services (HCBS) Specialized Medicaid services including Home and Community Based Services (HCBS) for eligible children and families, supporting access to behavioral health, peer support, and community-based care.

Quantifiable outcome

• 97% of families served by Every Kid Counts program avoid future involvement with Child Protective Services
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• YWCA White PlainsminorStrategic or Co-development Partner · 1 January 2021Partnership in the annual #StandAgainstRacism campaign. Family Ties joined YWCA White Plains on its annual campaign with theme 'Racism is a Public Health Crisis.'
• NYU Silver School of Social WorkminorStrategic or Co-development Partner · 1 January 2021Research partnership for a project calling caregivers to provide feedback about their experience with the child welfare system. Caregivers participate in confidential one-hour phone or video interviews compensated $50.
• New York FoundlingminorStrategic or Co-development Partner · 1 January 2021Research partnership with NYU Silver School of Social Work for caregiver feedback on child welfare system experiences. Also partnered with Rutgers University School of Social Work on COVID-19 impact research.
• Rutgers University School of Social WorkminorStrategic or Co-development Partner · 1 January 2021Research partnership with New York Foundling for caregiver feedback about experiences with the child welfare system and COVID-19 pandemic impacts. Caregivers compensated $50 for one-hour interviews.
• New York State Office of Mental Health (OMH)coreStrategic or Co-development Partner · 1 January 2020OMH convenes the ACHIEVE project, a four-year state-funded demonstration project designed to improve the lives of youth with complex behavioral health needs. Family Ties participates in providing services under this initiative.
• Westchester County Department of Social ServicescoreStrategic or Co-development Partner · 1 January 2020Funds the Every Kid Counts program, a voluntary short-term program designed to strengthen family functioning and prevent future CPS reports. Family Ties serves 60 families per year through this partnership with 97% success rate.
• Nourishing NeighborsminorStrategic or Co-development Partner · 1 January 2020Partnership to fight hunger in the community by addressing food insecurity among families served by Family Ties.
• Westchester Library SystemminorStrategic or Co-development Partner · 1 January 2020Partnership to present FREE recreational and educational opportunities available to families with a library card. Joint presentations held on November 18-19, 2020.
• Mental Health Association of Westchester (MHA)coreStrategic or Co-development Partner · 1 January 2020Family Ties became an affiliate of MHA with support from Westchester County DCMH in the 1990s. This affiliation helped the organization grow from one support group to a regionally-based organization serving parents of children with emotional challenges.
• Westchester County Department of Community Mental Health (DCMH)coreStrategic or Co-development Partner · 1 January 1999DCMH supported the initial parent support group initiative and helped arrange for the group to become an affiliate of the Mental Health Association of Westchester. DCMH believes parent 'voice' should influence policy formulation and program development. In 1999, DCMH supported Family Ties in receiving a 5-year federal 'System of Care' grant where Family Ties had the lead role representing the voice of children and families.

Scale indicators6 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Ackerman Institute for the Family: NYC-based nonprofit providing family therapy, parent education, and family-focused clinical services — comparable mission of strengthening family functioning through skill-building and supportive services.
• National Federation of Families for Children's Mental Health: National family-run organization that supports families of children with behavioral health challenges through peer support, advocacy, and family-driven systems of care — directly comparable to Family Ties' peer support and advocacy mission at the national level.
• NAMI Westchester: Local affiliate of the National Alliance on Mental Illness offering family support groups, education classes, and peer advocacy for families impacted by mental illness — directly comparable in target population and service mix.
• Parents Action for Children: National nonprofit focused on equipping parents, particularly those facing behavioral health challenges, with skills and resources — directly comparable to Family Ties' parent coaching and education programs.
• Mental Health Association of Westchester (MHA Westchester): Former parent affiliate of Family Ties; provides peer support, mental health education, and advocacy services across Westchester County — overlapping geographic and service footprint.

Broad incumbents

• Children's Aid Society of Westchester: Large, established child welfare and family services organization with Westchester-area programming; comparable target population (children and families in crisis) but operates at much greater scale and program breadth.
• New York Foundling: Major NYC-based child welfare and family services nonprofit that is also a research partner of Family Ties. Provides foster care, child welfare, and family support services at much larger scale, serving a comparable population of vulnerable families and youth.
• Child Mind Institute: Larger NYC-area organization providing children's mental health care, family support resources, and parent education — comparable in serving families navigating child behavioral health but at a significantly larger institutional scale.

Others

• Prevent Child Abuse America: National nonprofit focused on preventing child abuse and strengthening families through education, advocacy, and research — thematically aligned with Family Ties' CPS-prevention outcomes and family-strengthening mission.

Regional players

• Westchester Jewish Community Services (WJCS): Major Westchester-based multi-service nonprofit offering family counseling, behavioral health, and case management — comparable family-support services but at significantly broader scale and across more program areas.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FamilyTiesInc
• Facebookfacebook.com/FamilyTiesWestchester
• LinkedInlinkedin.com/company/family-ties-of-westchester

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Ties of Westchester, Inc.