Polycultural Immigrant and Community Services
- Company typePrivate
- Founded1973
- HeadquartersToronto, Canada
- Headcount251–500
- GTM typeB2C
- OfferingServices
Polycultural Immigrant and Community Services firmographics
Firmographics- Name
- Polycultural Immigrant and Community Services
- Legal name
- Polycultural Immigrant and Community Services
- Website
- https://polycultural.org
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Polycultural Immigrant and Community Services industry classification
Industry- Product category
- Immigrant and Community Settlement Services
- NAICS
- Other Individual and Family Services (624190), Educational Services (611), Educational Support Services (611710)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Refugee & Immigrant Support Services (BPAGAEAI)
- akta.pro secondary industries
- Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Cultural Orientation & Community Integration (Local Norms, Services) (EDAAADAD), Immigrant/Integration Language Programs (ESL/ESOL, Civics-Integrated) (EDAMAFAK), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Immigrant & Refugee Community Education (Integration/Navigation) (EDAAAFAH)
Keywords
Where Polycultural Immigrant and Community Services is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices8 records
Markets served
Polycultural Immigrant and Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Government Funding: Primary funding from federal and provincial government programs including IRCC (Immigration, Refugees and Citizenship Canada), Employment and Social Development Canada (ESDC), and Ontario government.
- Charitable Donations: Accepts donations through CanadaHelps platform for individuals wanting to support services
- Volunteer Contributions: Volunteer opportunities including Settlement Assistant, Peer Tutor, Literacy Teaching Assistant, Leadership Committee roles
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
Polycultural Immigrant and Community Services product offering
Product offeringCore offering
Polycultural Immigrant and Community Services is a registered Canadian charity that delivers no-cost settlement, employment, language (LINC), resettlement, seniors, youth, and specialized wellbeing services to newcomers, refugees, migrant workers, seniors, and youth across the Greater Toronto Area and Region of Peel through seven physical locations and a mobile app. Programming is delivered in more than 20 languages by multilingual staff and is funded primarily by federal, provincial, and regional governments and institutional partners such as United Way Greater Toronto and CMHA.
Product overview
Polycultural Immigrant and Community Services is a not-for-profit charitable organization providing comprehensive settlement and support services for newcomers, immigrants, refugees, seniors, youth, and migrant workers across the Greater Toronto Area and Region of Peel. The organization operates a multi-service platform offering employment counseling, language instruction (LINC program), settlement services, refugee resettlement, seniors support, youth development programs, specialized mental health services, and migrant worker support. Services are delivered through seven physical branch locations and a mobile app, with programming available in over 20 languages. The portfolio includes direct service programs (Employment Services, LINC, Settlement, Resettlement), specialized support (Women's Wellness, Wellbeing Counselling, PAR), and community engagement (Youth programs, Seniors Hub, Events/Workshops).
Differentiator
Problem solved
Functional benefit
Brands
- Migrant Support Worker Program (MWSP): Program funded by Employment and Social Development Canada (ESDC) providing information and orientation to Migrant Workers arriving to Ontario, with services at Toronto Pearson Airport
- Seniors Connected Project
- Seniors Hub in Mississauga
- LINC Program
- Peel-Halton Integrated Services Reception Centre
- BIPOC Heard Podcast
- Multicultural Women's Wellness Program
Products and services
- Employment Services Integrated employment services providing assessment of skills, job search strategies, resume development, interview preparation, and referral to employment resources for newcomers and job seekers in the GTA and Region of Peel. Includes the Transition to Employment program and TRIEC Mentoring Partnership connecting internationally trained professionals with mentors.
- Language Instruction for Newcomers to Canada (LINC) English language training program teaching listening, speaking, reading, and writing skills from literacy level through Canadian Language Benchmarks level 8. Includes Care for Newcomer Children (CNC) and the English Conversation Circle Program to help newcomers integrate into their communities.
- Settlement Services Comprehensive newcomer settlement support including orientation to life in Canada, healthcare system navigation, benefit applications, housing assistance, education system guidance, and social network development. Programs include Information and Awareness, Community Connections, NSLT, MSEP, and O2O.
- Resettlement Services Refugee settlement support through the Peel-Halton Integrated Services Reception Centre (opened May 2016 in Mississauga) and Port-of-Entry Resettlement at Toronto Pearson Airport, providing arrival assistance, immigration procedures, winter clothing, and immediate essential services for government-assisted, privately sponsored, and blended visa office-referred refugees.
- Migrant Support Worker Program (MWSP) Support program for temporary foreign workers on work permits, funded by Employment and Social Development Canada (ESDC), providing orientation at Toronto Pearson Airport, referrals, resources, and information about employment rights and Canadian life in multiple languages including Chinese, French, English, Ukrainian, and Spanish.
- Seniors Services Programs supporting seniors including Seniors Connected (reassurance checks, friendly visits, community connections) and Seniors Hub in Mississauga (wellness seminars, social activities, yoga, Zumba, Tai Chi, art, day trips) for adults aged 55+ in the GTA and Region of Peel.
- Youth Services Youth programs including the Homework Club (after-school mentoring), Youth Engagement Group, the 'BIPOC Heard' youth podcast, the Jr. Youth Achievers Program (ages 6-13), and the Youth Achievers Program (ages 14-29) providing academic, social, and leadership development supports.
- Specialized Services Mental health and support services including the Multicultural Women's Wellness Program (with CMHA), Wellbeing Counselling, Commissioner of Oath Services (fee-based, dependent on certification type), and the Partner Assault Response Program (PAR).
- Polycultural Mobile App Native mobile application enabling clients to access Polycultural's settlement, employment, language, and community services on the go. Available for download on iOS App Store and Google Play Store, and is provided as part of the organization's free client service offering.
Quantifiable outcome
- EI claim approved after ROE correction and WEPP application supported
- +2 more outcomes
Companies that use Polycultural Immigrant and Community Services
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles4 records
Polycultural Immigrant and Community Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
Polycultural Immigrant and Community Services partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Canadian Mental Health Association (CMHA)corePartnership offering Multicultural Women's Wellness Program providing mental health support for women experiencing struggles due to life circumstances.
- COSTI Immigrant ServicescorePartner in delivering Orientation to Ontario (O2O) program providing information and resources to newcomers through series of workshops.
- MagnetminorNot-for-profit career matching organization connecting job seekers to businesses and communities. Partnership for employer job postings.
- Manulife FinancialminorPartnership providing Personal Health and Travel Insurance plans at discounted rates for volunteers, clients, students, program participants, and families.
- Caldwell InsuranceminorInsurance partner offering group insurance products to clients and community members.
- TRIEC (Toronto Region Immigrant Employment Council)minorTRIEC Mentoring Partnership program connecting internationally trained professionals with mentors working in their field in Canada.
- Yonge Eglinton Community CentreminorPartner location for Bridging the GAP: Pathways to Early Childhood Education Careers program delivery.
Scale indicators7 records
Recent moves10 records
Expansion highlights5 records
Polycultural Immigrant and Community Services competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Polycultural Immigrant and Community Services social profiles
Digital presencePolycultural Immigrant and Community Services compliance and trust
Trust signalCompliance1 record
Polycultural Immigrant and Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Polycultural Immigrant and Community Services leadership team
Management profileNumber of profiles
Profiles9 records
Polycultural Immigrant and Community Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Polycultural Immigrant and Community Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Polycultural Immigrant and Community Services
What does Polycultural Immigrant and Community Services do?
Polycultural Immigrant and Community Services is a registered Canadian charity that delivers no-cost settlement, employment, language (LINC), resettlement, seniors, youth, and specialized wellbeing services to newcomers, refugees, migrant workers, seniors, and youth across the Greater Toronto Area and Region of Peel through seven physical locations and a mobile app. Programming is delivered in more than 20 languages by multilingual staff and is funded primarily by federal, provincial, and regional governments and institutional partners such as United Way Greater Toronto and CMHA.
Is Polycultural Immigrant and Community Services a public or private company?
Polycultural Immigrant and Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Polycultural Immigrant and Community Services founded?
Polycultural Immigrant and Community Services was founded in 1973. It employs 251 to 500 people.
Where is Polycultural Immigrant and Community Services based?
Polycultural Immigrant and Community Services is headquartered in Toronto, Canada, in the North America region.
How does Polycultural Immigrant and Community Services make money?
Three revenue lines are on record. Government Funding is the primary driver. The others are charitable Donations and volunteer Contributions.
Does Polycultural Immigrant and Community Services have an API?
No public API is recorded for Polycultural Immigrant and Community Services.
What industry is Polycultural Immigrant and Community Services in?
Polycultural Immigrant and Community Services's product category is Immigrant and Community Settlement Services. Its primary akta.pro industry code is BPAGAEAI, Refugee & Immigrant Support Services, with a secondary code of BPADAHAI, Integration & Inclusion Services (Housing, Education, Employment). Its NAICS code is 624190 and its SIC code is 8300.