What Phoebe Ministries does

Phoebe Ministries (legal name Phoebe-Devitt Homes) is a 501(c)(3) non-profit senior care organization founded in 1903 and headquartered in Allentown, Pennsylvania, affiliated with the United Church of Christ. The organization operates four Life Plan communities — Phoebe Allentown, Phoebe Berks, Phoebe Richland, and Chestnut Ridge at Rodale — delivering a full continuum of senior services including independent living, personal care, skilled nursing, memory support, rehabilitation, and behavioral health, plus specialized offerings such as an award-winning TeleHealth program with Lehigh Valley Health Network, ACPE-accredited Clinical Pastoral Education, and pastoral care programs including Spirit Alive for dementia patients.

The service portfolio extends beyond campuses through wholly-owned subsidiaries: Phoebe Pharmacy operates three long-term care pharmacies across southeastern and south-central Pennsylvania; Comforting Home Care provides in-home care and transportation; Pathstones by Phoebe is one of the country's first Continuing Care at Home membership programs; and Phoebe Senior Affordable Housing operates eight income-restricted apartment communities across four counties. The organization employs 1,001-5,000 staff and serves older adults across seven Pennsylvania counties, with $17 million+ in charitable care provided in fiscal year 2024.

Revenue is generated through monthly resident fees ranging from approximately $2,200 to $16,425 depending on care level and campus, supplemented by pharmacy services to long-term care facilities, home care fees, affordable housing rent, and philanthropic donations that offset charitable care costs. The go-to-market combines direct admissions at each campus with digital inquiry and online tour scheduling, alongside community outreach via the Phoebe Institute on Aging, annual conferences, and partnerships with area agencies on aging. Leadership includes President/CEO Scott R. Stevenson (appointed 2008), COO Jason Shott (joined October 2024), CFO Thomas Baer (appointed January 2022), and SVP of Operations Rick Barley (joined March 2025).

Name

Phoebe Ministries

Legal name

Phoebe-Devitt Homes

Website

https://phoebe.org

Company type

Private

Founded year

1903

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Phoebe Ministries is a 501(c)(3) non-profit faith-based senior care organization operating four Life Plan communities and ancillary services across eastern Pennsylvania, serving older adults through independent living, skilled nursing, memory support, rehabilitation, pharmacy, home care, and affordable housing.

Ownership category

akta.pro rank

Product category

Senior Living and Care Services (Continuing Care Retirement Community)

NAICS

Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Religious Organizations (8131), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Nonprofit / Faith-Based CCRCs (HLADAEAC)

akta.pro secondary industries

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Large Campus / Multi-Building Assisted Living Communities (HLADABAG), Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Behavioral Health–Capable Assisted Living (Mental Health/SUD Support) (HLADABAI), Caregiver Support & Education Programs (Center-Based) (HSABANAN)

Keywords

• Senior living services
• Skilled nursing care
• Memory support dementia
• Continuing care retirement
• Pharmacy home care

Headquarters

HQ city

Allentown

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Monthly Resident Fees: Phoebe generates primary revenue through monthly rent and service fees from residents across independent living, personal care, skilled nursing, and memory support communities. Pricing varies by care level and campus, with monthly costs ranging from approximately $2,200-$16,425 depending on services.
2. Charitable Care Revenue Offset: As a non-profit organization, Phoebe relies on charitable donations and grants to offset charitable care costs. In fiscal year 2024, donors enabled over $17 million in charitable care to residents who exhausted their resources. Revenue from donations helps sustain operations and fund care for those who cannot pay full costs.
3. Phoebe Pharmacy Services: Phoebe Pharmacy serves thousands of long-term care residents through three pharmacies in southeastern and south-central Pennsylvania, generating revenue through pharmacy services to facilities.
4. Home Care Services: Comforting Home Care by Phoebe offers private home care services for seniors, generating revenue from in-home care and transportation services provided to seniors and families in the community.
5. Senior Affordable Housing Rent: Phoebe operates eight senior apartment communities where residents pay monthly rent based on income eligibility. Federal and state guidelines determine eligibility, and rent subsidies may be available.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Phoebe Ministries provides a full continuum of senior living and care services across four Life Plan communities (Phoebe Allentown, Phoebe Berks, Phoebe Richland, Chestnut Ridge at Rodale) and eight senior affordable housing communities in eastern Pennsylvania. Service offerings include independent living, personal care, skilled nursing, memory support with dementia care, rehabilitation, behavioral/mental health, pastoral care, TeleHealth, pharmacy services, in-home care, and continuing-care-at-home memberships. As a 501(c)(3) non-profit affiliated with the United Church of Christ, it reinvests surplus into charitable care and faith-based programming.

Product overview

Phoebe Ministries is a non-profit, multi-campus senior living organization offering a comprehensive continuum of care across four Life Plan communities in eastern Pennsylvania. The organization operates on a platform-plus-services model, providing independent living (The Terrace at Phoebe Allentown, Phoebe Berks Village, Phoebe Richland), personal care (Meadow Glen, Miller Personal Care), skilled nursing and memory support (Health Care Centers with award-winning dementia care), rehabilitation services (short-term and outpatient), and specialized services including TeleHealth, mental health services, and pastoral care. Additional service lines include Phoebe Pharmacy serving long-term care residents, Comforting Home Care for in-home support, Pathstones by Phoebe (Continuing Care at Home program), and eight senior affordable housing communities. The organization also operates the Phoebe Institute on Aging for education and outreach, and provides specialized programs like Spirit Alive for dementia spiritual care and ACPE-accredited Clinical Pastoral Education. All services are united under a faith-based mission to promote healthy aging and fullness of life.

Differentiator

Problem solved

Functional benefit

Brands

• Phoebe Institute on Aging (PIA): Educational institute providing forums for discussion and learning, educational programs, cooperative ventures, and outreach activities designed to promote improved quality of life and care for the aging.
• The Village at Phoebe Berks
• The Terrace at Phoebe Allentown
• Meadow Glen
• The Cottage
• ImmediCare
• Neurocognitive Engagement Therapy (NET)
• Spirit Alive

Products and services

• The Terrace at Phoebe Allentown Independent living community for active seniors offering maintenance-free living with full continuum-of-care access, with studios starting at $2,556/month.
• Phoebe Berks Village Independent Living Maintenance-free independent living apartments and cottages on the Phoebe Berks campus, with units starting at $2,200/month and full continuum-of-care access.
• Phoebe Richland Independent Living Two independent living apartments adjacent to the Phoebe Richland Health Care Center providing access to a peaceful campus with full continuum-of-care access.
• Meadow Glen Personal Care Personal care (assisted living-style) services for residents needing help with bathing, dressing, and medication support, starting at $6,022/month.
• Health Care Centers (Skilled Nursing) Patient-centered short-term rehabilitation, long-term care, and comprehensive medical services delivered 24/7 at Phoebe Health Care Centers.
• Memory Support and Dementia Care Specialized memory support neighborhoods with Neurocognitive Engagement Therapy (NET) for individuals in middle stages of Alzheimer's and other dementias; Phoebe Berks Village Memory Care starts at $6,996/month.
• Rehabilitation Services Physical, occupational, speech, aquatic, urinary incontinence, and low vision therapies for short-term and outpatient rehabilitation. Includes Specialized Memory Care Physical Rehabilitation for individuals with cognitive impairment.
• ImmediCare Short-term skilled care delivered in a home-like setting for individuals who need skilled care but do not meet acute admission criteria.
• Mental Health Services Comprehensive behavioral health services including assessment, individual/family/group therapy, staff development, Community Care Teams, and mental health consultation.
• TeleHealth Virtual doctor visits partnering with Lehigh Valley Health Network physicians using patient exam camera, two-way audio, and HD photography/video equipment for wound care and Parkinson's treatment.
• Phoebe Pharmacy Comprehensive pharmacy services for thousands of long-term care residents through three pharmacies in southeastern and south-central Pennsylvania.
• Comforting Home Care by Phoebe Private home care services including personal care, companionship, and transportation helping seniors and disabled individuals maintain independence at home.
• Pathstones by Phoebe Membership-based Life Care program providing guaranteed care in members' homes with personalized health and wellness plans and asset preservation.
• Senior Affordable Housing Income-based affordable senior apartment housing with individual emergency call systems, secured entry, and resident services for low-to-moderate income 55+ seniors.
• Spiritual Support and Pastoral Care Ecumenical worship, daily devotionals, Bible study, spiritual renewal programs, bereavement support, pastoral counseling, The Abiders program for end-of-life spiritual presence, and clergy resources.
• Spirit Alive Weekly multi-sensory worship services for mid-to-late stage dementia using music, props, prayer, and life reminiscence grounded in Godly Play and Montessori concepts.
• Clinical Pastoral Education (CPE) Program ACPE-accredited Clinical Pastoral Education offering clergy, seminary students, and qualified community members the opportunity to practice ministry to senior adults at Level 1 and Level 2 units.
• Phoebe Institute on Aging (PIA) Forward-focused program providing educational programs, cooperative ventures, outreach activities, and an annual conference on aging; also provides scholarships to Phoebe employees continuing their education.
• Rooted in Wellness Holistic wellness program featuring videos and recipe cards promoting healthy eating and wellness for seniors, families, and caregivers.
• Respite Stays Short-term personal and skilled-level care providing temporary relief for caregivers of seniors needing ongoing support.
• Chestnut Ridge at Rodale Independent Living 60+ independent living community in Emmaus offering a wellness-focused lifestyle with spacious floor plans and upscale amenities as part of the Phoebe Life Plan network.

Quantifiable outcome

• $17 million+ in charitable care provided annually (2024 fiscal year)
• +3 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Lehigh Valley Health NetworkcoreStrategic or Co-development PartnerPhoebe has a strategic partnership with Lehigh Valley Health Network for the award-winning TeleHealth program. Residents enjoy virtual doctor visits with LVHN physicians using specialized exam cameras and two-way audio/video equipment. The partnership provides timely, accurate, and innovative care while reducing hospital readmissions and healthcare costs.
• Cura HospitalityminorChannel Partner/ Reseller/ DistributorCura Hospitality manages dining services at Phoebe Berks and Phoebe Richland campuses, providing culinary services to residents.
• AramarkminorChannel Partner/ Reseller/ DistributorAramark provides service positions at Phoebe campuses including custodial and facilities staff.
• CARS (Charitable Adult Rides & Services)minorChannel Partner/ Reseller/ DistributorPartnership with CARS enables Phoebe Ministries to accept all types of donated vehicles (cars, trucks, SUVs, RVs, boats, motorcycles, airplanes) to support its mission.
• United Church of ChristcoreStrategic or Co-development PartnerPhoebe Ministries is affiliated with the United Church of Christ (UCC), specifically the Penn Central Conference, Pennsylvania Southeast Conference, and Penn Northeast Conference. This faith-based affiliation shapes the organization's mission, values (Faith in Action), and governance structure with clergy representation on the governing board.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Atria Senior Living: Large national for-profit senior living operator with broad portfolio across independent living, assisted living, and memory care. Phoebe's new COO (Jason Shott) previously served as Regional VP at Atria, signaling industry comparability.

Direct peers

• Acts Retirement-Life Communities: One of the largest faith-based nonprofit CCRCs in the U.S., offering a similar full continuum of care across multiple campuses. Directly comparable on mission-driven senior living model, multi-campus footprint, and Life Plan community structure.
• Presbyterian Senior Living: Pennsylvania-headquartered faith-based nonprofit CCRC operator with multiple campuses offering independent living, personal care, skilled nursing, and memory support. Closest geographic and model peer to Phoebe Ministries.
• Diakon Lutheran Social Ministries: Faith-based nonprofit senior living and human services organization in Pennsylvania offering a continuum of care similar to Phoebe. Notably, Phoebe's CEO previously served as VP of Financial Operations at Diakon.
• National Church Residences: Faith-based nonprofit senior housing and healthcare provider operating CCRCs and affordable housing across multiple states. Comparable on faith affiliation, nonprofit structure, and mission-driven senior care model.
• Morningside House Senior Living: Mid-Atlantic regional senior living operator with multiple Pennsylvania communities offering assisted living, memory care, and respite services. Comparable in size, geography, and service offerings.
• Country Meadows Retirement Communities: Family-owned Pennsylvania-based senior living operator offering independent living, personal care, skilled nursing, and memory support across multiple campuses. Direct regional competitor with similar product mix.
• Juniper Communities: Senior living operator with multiple Pennsylvania/New Jersey communities offering independent living, assisted living, memory care, and skilled nursing. Comparable regional CCRC/senior living operator with a wellness-focused brand.
• Providence Place Senior Living: Pennsylvania-based senior living operator offering personal care, memory care, and skilled nursing across multiple campuses. Comparable regional peer with similar service mix and pricing structure.

Regional players

• Moravian Village of Bethlehem: Faith-based (Moravian) CCRC located in Bethlehem, PA, offering independent living, personal care, and skilled nursing on a single campus. Comparable faith-based nonprofit CCRC in the Lehigh Valley served by Phoebe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@PhoebeServingSeniors
• Facebookfacebook.com/phoebeservingseniors
• LinkedInlinkedin.com/company/phoebe-ministries
• Instagraminstagram.com/phoebeservingseniors
• Xx.com/phoebeministry

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoebe Ministries