Brighton Volunteer Ambulance

What Brighton Volunteer Ambulance does

Brighton Volunteer Ambulance (BVA), Inc. is a 501(c)(3) nonprofit emergency medical services agency that has served as the designated primary EMS provider for the Town of Brighton (Rochester, NY) since June 1986. The organization operates 24 hours per day, 7 days per week, dispatching 5 ambulances and 2 ALS First Response Vehicles through the Monroe County 911 Center to a service area of 15.4 square miles covering a population of approximately 37,137 residents. Clinical capability spans Basic Life Support (BLS) by NY State-certified EMTs and Advanced Life Support (ALS) by paramedics, including intubation, IV initiation, medication administration, and 12-lead ECG interpretation. In 2025 the agency responded to 8,693 emergency calls, contributing to a cumulative total of more than 100,000 responses since founding.

The agency's core products center on 911 EMS response, supplemented by an American Heart Association Training Center delivering BLS, Heartsaver, PALS, ACLS, Stop the Bleed, and First Aid certification courses at publicly listed $25–$160 per-seat pricing. Ancillary community services include a free medical equipment loan closet (crutches, walkers, wheelchairs, knee scooters), blood pressure screenings, an AED loaner program for community events, and the EMS Alert refrigerator card system. Revenue is generated primarily through insurance billing of patient transports (93% of revenue, processed by third-party partner Professional Ambulance Billing), supplemented by the Town of Brighton Ambulance Tax District, community donations and annual fund drives, training class fees, and periodic New York State grants (including $250,000 awards secured by Senator Joe Robach and Assemblyman Joe Morelle supporting the $1.9M, 11,000 ft² base expansion completed in 2018). The workforce combines career personnel and volunteers, with structured training pipelines (approximately 100 classroom hours plus 4–6 months of on-the-job training and a 12-hour-per-month minimum volunteer commitment). Operations are governed by a volunteer Board of Directors led by President Dennis Mietz, Vice President David Reitano, Treasurer Michael Murphy, Secretary/Medical Director Dr. Antonios Katsetos, Chief of Operations William Hockenberry, Business Manager JulieRay Romano, and Assistant Chief of Clinical Care and Education James Gorski.

Name

Brighton Volunteer Ambulance

Legal name

Brighton Volunteer Ambulance, Inc.

Website

https://brightonambulance.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Brighton Volunteer Ambulance is a 501(c)(3) nonprofit EMS agency providing 24/7 BLS and ALS ambulance service, AHA-certified training, and community health programs to the 37,137 residents of the Town of Brighton, Rochester, NY.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Emergency and Other Relief Services (624230)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industry

Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Ambulance services
• CPR training
• Basic life support
• Advanced life support

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Billing: Medical services provided by BVA are billed to patient's insurance company. This accounts for 93% of annual revenue.
2. Town of Brighton Ambulance Tax District: Financial support from the Town of Brighton Ambulance Tax District provides new, reliable ambulances for safe patient transport.
3. Community Donations and Fundraising: Annual fund drive campaigns for community outreach programs and equipment expenses. Organization is a 501(c)(3) nonprofit corporation, making donations tax deductible.
4. Training Class Fees: Revenue from AHA-approved CPR, AED, First Aid, ACLS, PALS, and Stop the Bleed training classes offered to the public and healthcare providers.
5. New York State Grants: Periodic funding from NYS grants for specific needs such as equipment purchases, including $250,000 grants secured by Senator Joe Robach and Assemblyman Joe Morelle.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Brighton Volunteer Ambulance provides 24/7 emergency medical services (EMS) to the Town of Brighton, including Basic Life Support (BLS) and Advanced Life Support (ALS) response, ambulance transport, and paramedic-level care for over 8,700 calls annually. The organization also operates an American Heart Association-approved training center offering CPR, AED, ACLS, PALS, First Aid, and Stop the Bleed certification courses. Complementary community services include a free medical equipment loan closet, blood pressure screenings, an AED loaner program, and EMS standby for community events.

Product overview

Brighton Volunteer Ambulance (BVA) provides a unified emergency medical service offering centered on 24/7 Basic and Advanced Life Support response. The core product is EMS emergency response supplemented by a portfolio of community health and training modules including CPR/AED/PALS/ACLS certification courses, Stop the Bleed hemorrhage control training, Heartsaver First Aid, loan closet for medical equipment (crutches, walkers, wheelchairs), blood pressure screenings, AED lending for community events, EMS Alert documentation cards, ambulance standby services for events, and group educational presentations. The organization also operates a donation processing system to support operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services (EMS) 24/7 emergency medical response providing Basic Life Support (BLS) and Advanced Life Support (ALS) ambulance transport and paramedic care to Town of Brighton residents and visitors, responding to over 8,700 calls annually via 911 dispatch.
• BLS CPR/AED for Healthcare Providers American Heart Association-approved BLS CPR/AED certification course for healthcare professionals (nurses, CNAs, EMTs, paramedics, physicians, dentists). Original $100/person (3-4 hours), renewal $60/person. Certification valid 2 years.
• Heartsaver CPR/AED & First Aid American Heart Association Heartsaver CPR/AED and First Aid courses for the general public, businesses, and community members. Original combined course $110/person (4-6 hours); standalone Heartsaver CPR/AED for general public $65/person; Heartsaver First Aid $55/person.
• ACLS (Advanced Cardiac Life Support) AHA-approved Advanced Cardiac Life Support training for physicians, nurses, and emergency medical care providers covering airway management and pharmacology. Original $160/person (16 hours), Refresher $130/person (8 hours), offered quarterly.
• PALS (Pediatric Advanced Life Support) AHA-approved instructor-led Pediatric Advanced Life Support course for physicians, nurses, and emergency medical care providers in pediatric emergency assessment and treatment. Original $160/person (16 hours), Refresher $130/person (8 hours), offered quarterly.
• Stop the Bleed Hemorrhage Control Training 2-hour hemorrhage control training based on the national awareness campaign launched by the White House, teaching bystanders to treat life-threatening bleeding emergencies. $25/person.
• Loan Closet (Medical Equipment Lending) Free short-term medical equipment lending program providing crutches, walkers, canes, wheelchairs, and knee scooters to Brighton residents recovering from injury or surgery.
• Blood Pressure Checks Free blood pressure screening services provided by EMTs or Paramedics at the BVA base during daytime hours for Brighton residents.
• AED Loaner Program Public access AED lending program allowing coaches, groups, and clubs in Town of Brighton to borrow four AEDs for sporting and community events. AEDs were donated by Brian and Julie Kopp in memory of their son Tyler.
• Ambulance Standby Services Medical standby coverage for 5K/10K races, fundraising walks, school sporting events, large public events, and neighborhood block parties within Town of Brighton.
• Group Presentations and Educational Programs Educational presentations for schools, businesses, and community organizations covering EMS operations, ambulance equipment, and emergency preparedness, delivered at the BVA base or on-site.

Quantifiable outcome

• Responds to 8,693 emergency calls annually (2025 data)
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Town of BrightoncoreStrategic or Co-development Partner · 1 June 1986Primary municipal partner providing service area and tax district funding. Town of Brighton provides financial support through Ambulance Tax District for ambulances and operational expenses. BVA has served as the town's EMS provider since June 1986.
• Brighton Police DepartmentcoreStrategic or Co-development PartnerJoint emergency response partnership with Brighton PD. Collaboration on community events including annual open houses, Public Safety Family Fairs, and National First Responders Day recognition.
• Brighton Fire DepartmentcoreStrategic or Co-development PartnerCo-response partnership for fire-related emergencies and community safety events. Joint participation in community events and public safety initiatives.
• Monroe County 911 CentercoreStrategic or Co-development PartnerDispatch partnership for all emergency calls in Town of Brighton. 911 Center routes emergency medical calls to BVA and provides emergency medical instructions to callers while help is en route.
• American Heart AssociationcoreStrategic or Co-development PartnerBVA is an authorized AHA training site offering BLS CPR/AED, Heartsaver, ACLS, and PALS certification courses based on 2020 AHA Guidelines for CPR and ECC.
• URMC (University of Rochester Medical Center) Neurology DepartmentminorStrategic or Co-development PartnerURMC provides CME classes on EMS Regional Stroke Care at BVA Training Center. Collaboration on continuing medical education for prehospital stroke recognition and care protocols.
• Monroe Community College (MCC) Public Safety Training CenterminorStrategic or Co-development PartnerReferral partner for EMT training. BVA refers prospective EMTs to MCC for NYS EMT Original training classes.
• Brighton School DistrictminorStrategic or Co-development PartnerPartnership for school safety, student training, and community education. BVA provides group presentations and ambulance tours for schools.
• Professional Ambulance Billing (PAB)coreOthersThird-party billing service handling insurance claim processing and collections for EMS services. Contact for billing questions at www.4pab.com.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• American Red Cross: National provider of CPR, AED, First Aid, and BLS training courses for laypeople and healthcare professionals. Comparable to BVA's AHA training business as a competitor for community and employer training dollars, though it does not provide 911 response.

Direct peers

• Greece Volunteer Ambulance: Volunteer EMS provider for the Town of Greece in Monroe County, NY. Comparable in scale, hybrid staffing, AHA training offerings, and reliance on insurance billing and municipal support within the same county EMS ecosystem.
• Irondequoit Ambulance Service: EMS provider for the Town of Irondequoit in Monroe County, NY. Directly comparable in service area demographics, BLS/ALS offering, and nonprofit community-based delivery model.
• Henrietta Volunteer Ambulance Service: Volunteer EMS provider in adjacent Town of Henrietta, Monroe County, NY. Directly comparable in mission, volunteer/career hybrid staffing model, and 911 dispatch structure, and competes for the same regional volunteer and donor pools as BVA.
• Chili Volunteer Ambulance Service: Volunteer ambulance service in the Town of Chili, Monroe County. Closely comparable as a small-town volunteer 911 EMS provider operating in the same regulatory and payer environment as BVA.
• Penfield Volunteer Emergency Ambulance: Volunteer-based 911 EMS agency serving the Town of Penfield in Monroe County. Mirrors BVA's service area profile, hybrid staffing model, and reliance on municipal tax district support, making it a direct operational and economic peer.

Broad incumbents

• American Medical Response (AMR): Largest private ambulance provider in the United States, operating 911 and interfacility services across many states. Relevant as a broad incumbent competitor and as a benchmark for EMS operating scale, billing infrastructure, and labor cost structures.
• Falck North America: Global EMS operator with significant U.S. private ambulance and 911 contract presence. Comparable as a broad incumbent in private EMS and as a potential competitor for municipal contracts adjacent to or overlapping BVA's territory.

Others

• Monroe Community College Public Safety Training Center: Regional EMT original training provider in Monroe County and a referral partner for BVA prospective volunteers. Adjacent in the EMS talent and certification pipeline rather than a direct service competitor, but its training footprint influences the volunteer labor supply for BVA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/BrightonVolAmbulance
• LinkedInlinkedin.com/company/brighton-volunteer-amb
• Instagraminstagram.com/brighton_vol_ambulance
• Xx.com/BrightonAmb

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brighton Volunteer Ambulance