Professionals Resource Network

What Professionals Resource Network does

Professionals Resource Network, Inc. (PRN) is a Florida-based, legislatively enacted private non-profit 501(c)(3) organization that operates as one of two state-designated Impaired Practitioners Programs in Florida (the other being the Intervention Project for Nurses). Its mission is to protect public health and safety while supporting the integrity of Florida's licensed healthcare workforce by providing confidential evaluation coordination, treatment referral, ongoing monitoring (including random toxicology testing and facilitated group attendance tracking), and case management for professionals with potentially impairing conditions — substance use disorders, mental health conditions, and physical impairments — across more than 40 categories of healthcare professionals and students, from physicians and dentists to massage therapists and veterinarians.

PRN's core operating model is referral-based: concerns are submitted online or by phone (800-888-8776, 904-277-8004) by employers, self-referrals, co-workers, family members, treatment providers, attorneys, law enforcement, the DEA, the DBPR, the DOH, and licensing Boards. Referred individuals are routed to a curated network of PRN-approved independent evaluators and treatment providers (selected by impairment type, severity, and geography), after which PRN conducts ongoing case management and monitoring. The organization runs an active research program, in partnership with the University of Florida since 2010 and with the Federation of State Physician Health Programs since 2018, producing peer-cited publications on prevention, treatment, and recovery outcomes.

PRN does not charge participants for its services; participants pay third-party evaluators, treatment providers, and toxicology administrators directly. The organization's revenue is derived from contracts with the Florida Department of Health (DOH) and the Department of Business and Professional Regulation (DBPR) to implement the statutorily mandated Impaired Practitioners Program, supplemented by tax-deductible charitable contributions. Operations are statewide in Florida, supported by a small team (11-50 employees) headquartered in Fernandina Beach. The 11-50 employee headcount, combined with the participation of a full senior management team (Medical Director/CEO, COO, Case Manager Supervisor, Director of Research, and intake/case management staff), indicates a small, clinically-led organization embedded in Florida's healthcare regulatory ecosystem.

Name

Professionals Resource Network

Legal name

Professionals Resource Network, Inc.

Website

https://flprn.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Professionals Resource Network (PRN) is a Florida-designated, legislatively enacted non-profit that provides confidential evaluation coordination, treatment referral, and monitoring services for impaired healthcare professionals across 40+ licensing categories, funded by state contracts with the Florida DOH and DBPR.

Ownership category

akta.pro rank

Headquarters

HQ city

Fernandina Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Contracts: PRN receives funding through contracts with the Florida Department of Health (DOH) and Department of Business and Professional Regulation (DBPR) to implement the statutorily mandated Impaired Practitioners Program. This is the primary funding source for operations.
2. Charitable Contributions: PRN accepts tax-deductible donations from individuals to support its mission of keeping Florida's healthcare community safe. Donation amounts offered include $25, $50, $100, and custom amounts.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Professionals Resource Network (PRN) operates Florida's legislatively designated Impaired Practitioners Program, providing confidential evaluation coordination, treatment referral, and ongoing monitoring (including random toxicology testing and facilitated group attendance tracking) for licensed healthcare professionals with potentially impairing conditions such as substance use disorders, mental health conditions, or physical limitations affecting safe practice. PRN serves as a non-disciplinary alternative to the Florida Department of Health (DOH) and Department of Business and Professional Regulation (DBPR) oversight process.

Product overview

Professionals Resource Network (PRN) is a single integrated program offering Florida's Impaired Practitioners Program services. The core offering is a comprehensive monitoring and support program for healthcare professionals with potentially impairing conditions. Key product components include: Confidential Referral Services (accepting referrals and new participant intake), Case Management (including random toxicology testing, group attendance monitoring, and progress tracking), Evaluation and Treatment Coordination (providing approved evaluators and treatment providers), the Online Referral System (web-based submission portal), Participant Forms and Documentation (digital forms for workplace monitoring, updates, and medical logs), the PRN Research Program (studies on prevention, treatment, and recovery), and PRN Events and Conferences (educational offerings and training). The program serves as an alternative to DOH/DBPR disciplinary processes for over 40 categories of healthcare professionals and students.

Differentiator

Problem solved

Functional benefit

Products and services

• Impaired Practitioners Program Services Comprehensive monitoring and support program for healthcare professionals with potentially impairing conditions, including evaluation coordination, treatment referral, and ongoing monitoring to protect public safety while supporting professional recovery. Serves 40+ categories of licensed healthcare professionals and students in Florida.
• Confidential Referral Services Accepts referrals of practitioners who have or may have potentially impairing health conditions resulting from misuse or abuse of alcohol, drugs, or mental or physical conditions affecting their ability to practice safely. Referrals come from employers, self, co-workers, family, treatment providers, attorneys, law enforcement, DEA, DBPR, DOH, and licensing Boards.
• Case Management Ongoing case management for program participants, including random toxicology testing, monitoring of facilitated group attendance, and progress tracking throughout the duration of the monitoring agreement.
• Evaluation and Treatment Coordination Coordinates independent evaluations with PRN-approved evaluators and provides treatment options based on identified illness, treatment type needed, intensity required, and geographic location. Three provider options are offered based on suspected impairment, severity, and geography.
• Online Referral System Web-based submission portal allowing employers, self-referrals, co-workers, family members, attorneys, law enforcement, and other parties to submit concerns about potentially impaired healthcare professionals. Also accepts phone referrals Monday–Friday 8:30am–4:30pm.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Federation of State Physician Health ProgramscoreStrategic or Co-development Partner · 1 January 2018PRN collaborates with the Federation of State Physician Health Programs (FSPHP) to conduct research promoting evidence-based practice. Dr. Merlo serves as Co-Chair of the Research Committee for FSPHP. PRN research is cited by physician health programs throughout North America.
• University of FloridacoreStrategic or Co-development Partner · 1 January 2010PRN research team, led by Dr. Lisa J. Merlo, collaborates with the University of Florida. Dr. Merlo serves as Director of Research for PRN and is a professor of psychiatry at UF. PRN has received state funding since 2010 to support research on prevention, treatment, monitoring, and recovery of professionals with potentially-impairing conditions.
• Florida Department of Health (DOH)coreStrategic or Co-development PartnerPRN works closely with the DOH Legal Department in regard to impairment-related mitigation factors during disciplinary proceedings. DOH contracts with PRN to implement the statutorily mandated Impaired Practitioners Program.
• Department of Business and Professional Regulation (DBPR)coreStrategic or Co-development PartnerPRN works closely with DBPR Legal Departments regarding impairment-related matters. DBPR contracts with PRN to implement the Impaired Practitioners Program for various licensed professions.
• Florida Medical AssociationminorStrategic or Co-development PartnerPRN maintains liaison with the Florida Medical Association as part of its operational relationships with medical professional organizations.
• Approved Evaluators and Treatment ProviderscoreOthersPRN offers referred individuals three options for evaluators and treatment providers, selected based on suspected impairment, severity, and geographic location. Evaluators are approved based on credentials, expertise in treating healthcare practitioners, and diverse services offered.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Virginia Health Practitioners' Monitoring Program: Virginia's designated monitoring program for impaired healthcare practitioners, where former PRN CEO Dr. Penelope Ziegler previously served as Medical Director. Operates with a directly comparable model of evaluation, treatment referral, and longitudinal monitoring under contract with the Virginia Department of Health Professions.
• Washington Physicians Health Program: Washington state's independent Physician Health Program providing confidential monitoring and rehabilitation services for impaired physicians and other healthcare providers. Operates with a comparable mission, service portfolio, and case management approach to PRN.
• PHS, Inc. (California Physician Health Services): California's designated Physician Health Program providing confidential evaluation, treatment referral, and monitoring services for impaired physicians. PHS operates under a parallel model to PRN, funded through state medical board contracts and serving a comparable practitioner population with similar impairment monitoring workflows.
• Intervention Project for Nurses (IPN): Florida's other legislatively designated Impaired Practitioners Program, serving licensed nurses in the state. It is the closest direct peer to PRN, operating under a parallel statutory mandate with similar case management, evaluation coordination, and monitoring services for healthcare professionals with impairing conditions.
• Texas Physician Health Program: Texas's state-designated Physician Health Program providing evaluation, treatment coordination, and monitoring for impaired physicians and other licensed professionals. Operates under a similar statutory mandate to PRN with comparable referral, case management, and monitoring infrastructure.
• Massachusetts Physician Health Services: Massachusetts's designated Physician Health Program providing evaluation, treatment referral, and monitoring for impaired physicians. Functions as a directly comparable PHP operating with a similar service portfolio and case management structure to PRN.
• New York Committee for Physician Health: New York's state-based Physician Health Program providing confidential assistance to impaired physicians, physician assistants, and medical students. Operates under a parallel statutory framework to PRN with similar case management and monitoring services funded through professional society and state contracts.

Broad incumbents

• Federation of State Physician Health Programs (FSPHP): The national association that coordinates physician health programs across U.S. states and Canadian provinces. FSPHP sets standards and shares research for the PHP network, of which PRN is a member program. Dr. Lisa Merlo serves as Co-Chair of FSPHP's Research Committee, illustrating PRN's deep integration with this industry body.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FL_PRN

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professionals Resource Network