ElPro Elevators & Lifts
ElPro Elevators & Lifts is a Calgary-based, owner-operated Canadian elevator contractor founded in 2015 that installs, modernizes, maintains, and repairs custom non-proprietary elevators for residential, commercial, industrial, and government customers across Western Canada, with a second office in Kelowna, BC.
- Company typePrivate
- Founded2015
- HeadquartersCalgary, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ElPro Elevators & Lifts does
ElPro Elevators & Lifts is a privately held, locally-owned Canadian elevator contractor founded in 2015 and headquartered in Calgary, Alberta, with a regional office in Kelowna, British Columbia. The company installs, modernizes, maintains, and repairs passenger, freight, material, and specialty elevators (including explosion-proof units) for residential, commercial, and industrial customers across Western Canada. Its core differentiator is the installation of 100% Canadian non-proprietary custom elevators rather than a single OEM product line, which allows the company to bid on projects regardless of incumbent equipment and to tailor installations to non-standard hoistway sizes, pit depths, speeds, or capacities.
The company's service portfolio is organized around four core lines — new installations, modernization, preventative maintenance, and 24/7 emergency service and repair — delivered by a workforce of certified Journeyman Elevator Mechanics trained through the Canadian Elevator Industry Educational Program (CEIEP), the only elevator education available in Alberta. The team holds 30+ years of collective industry experience. Revenue is generated primarily through quote-based, project-priced installation and modernization engagements combined with recurring monthly preventative maintenance contracts across the installed base. Customer segments include homeowners and luxury residential clients, general contractors, hospitality chains (Best Western, Holiday Inn), government and institutional customers (Red Deer Courthouse), commercial real estate developers, senior living operators, and industrial sites.
ElPro sells and delivers its services directly via two physical offices and a website-driven inbound channel (quote forms, callback requests, organic SEO, and Google Reviews as social proof). Marketing is predominantly organic — company blog, social media on Facebook/Instagram/X/Pinterest, and earned third-party validation. The company received the 2024 Project of the Year Award from Elevator World Magazine and is a member of the Canadian Elevator Contractors Association (CECA). ElPro is owner-operated, with no disclosed outside investors, funding rounds, or parent entity.
ElPro Elevators & Lifts firmographics
Firmographics- Name
- ElPro Elevators & Lifts
- Legal name
- ELPRO Elevators & Lifts
- Website
- https://elproelevators.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ElPro Elevators & Lifts is a Calgary-based, owner-operated Canadian elevator contractor founded in 2015 that installs, modernizes, maintains, and repairs custom non-proprietary elevators for residential, commercial, industrial, and government customers across Western Canada, with a second office in Kelowna, BC.
- Ownership category
- akta.pro rank
ElPro Elevators & Lifts industry classification
Industry- Product category
- Elevator Installation and Maintenance Services
- NAICS
- Elevator and Moving Stairway Manufacturing (333921), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (8113)
- akta.pro primary industry
- Elevator, Escalator & Vertical Transportation Installation/Service (IMAFALAI)
- akta.pro secondary industries
- Elevator, Escalator & Lift Maintenance (IMAIABAF), Elevator Repair & Emergency Callout Services (BPABAIAG), Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Freight/Service Elevator Service & Maintenance (BPABAIAB)
Keywords
Where ElPro Elevators & Lifts is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
ElPro Elevators & Lifts business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- New Elevator Installations: One-time project revenue from custom elevator installations for residential, commercial, and industrial customers across Western Canada. Quote-based, project-sized engagements covering passenger, freight, and material lifts.
- Elevator Maintenance Agreements: Recurring monthly preventative maintenance programs (e.g., Oil & Grease program) tailored to all types, brands, and ages of elevators — high-speed traction lifts, two-stop hydraulic elevators, etc.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based custom installation, modernization, maintenance, and repair pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
ElPro Elevators & Lifts product offering
Product offeringCore offering
ElPro Elevators & Lifts installs, modernizes, maintains, and repairs custom elevators and lifts for residential, commercial, and industrial customers across Western Canada. As a licensed non-OEM elevator mechanic, the company installs 100% Canadian non-proprietary custom elevators that are not restricted by standard hoistway sizes, pit depths, speeds, or capacities. It also provides 24/7 emergency repair service and recurring preventative maintenance programs for all elevator makes and models.
Product overview
ElPro Elevators & Lifts offers a unified service portfolio rather than a software platform: its offering is built around four core service lines — New Elevator Installations, Elevator Modernization, Preventative Elevator Maintenance, and 24/7 Elevator Service and Repair — which are deployed across three customer-segment specializations: Residential Elevators, Commercial Elevators, and Industrial Elevators. The New Installations capability anchors the portfolio, with the company emphasizing that it installs 100% Canadian non-proprietary custom elevators rather than a single OEM product line; this flexibility allows Modernization work to draw on the latest compatible components. The Preventative Elevator Maintenance and 24/7 Service and Repair lines support the entire installed base (residential, commercial, and industrial) under the Elevator Maintenance Program add-on, with monthly preventative visits and an Oil & Grease program. Together, these named products and programs describe an integrated elevator lifecycle service rather than a modular software product architecture.
Differentiator
Problem solved
Functional benefit
Products and services
- New Elevator Installations End-to-end installation of custom, 100% Canadian non-proprietary elevators for residential, commercial, and industrial projects. Because the company is not an OEM, it is not limited by specific hoistway sizes, pit depths, speeds, or capacities, allowing it to install passenger elevators, freight elevators, and material lifts tailored to building specifications.
- Elevator Modernization Upgrade services for existing elevators using the industry's latest technologically advanced products, designed to improve reliability, increase efficiency, minimize wait times, ensure code compliance, and provide marketable leasing amenities. Each modernization is evaluated for customer requirements, equipment conditions, code deficiencies, and market considerations.
- Preventative Elevator Maintenance Monthly maintenance program covering code compliance checks, modernization assessments, and replacement of worn-out parts. Includes a standard Oil & Grease program that lubricates equipment and clears the car and pit of debris, plus a tailored Elevator Maintenance Program matched to client needs. Designed for all types, brands, and ages of elevators including high-speed traction lifts and two-stop hydraulic elevators.
- 24/7 Elevator Service and Repair Round-the-clock emergency elevator repair services across Western Canada. Service team is trained on most elevator models and designs repairs to minimize shutdown costs, with the ability to schedule major repairs in advance to notify affected parties.
- Residential Elevators Home and luxury in-home elevator installations ranging from standard home elevators to custom luxury residential units. Includes home elevators, Lula elevators, custom glass elevators, wheelchair lifts, and dumbwaiters for homeowners and apartment building project managers.
- Commercial Elevators
Quantifiable outcome
- 24/7/365 emergency elevator repair dispatch across Western Canada to minimize downtime
- +2 more outcomes
Companies that use ElPro Elevators & Lifts
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
ElPro Elevators & Lifts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ElPro Elevators & Lifts partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core (foundational training affiliation) and supporting (industry association membership).
- Canadian Elevator Industry Educational Program (CEIEP)core (foundational training affiliation)All ElPro Elevators & Lifts employees have participated in CEIEP, which is described as the only elevator education available in Alberta. CEIEP delivers the four-year classroom and field training required to become a Journeyman Elevator Mechanic at ElPro. Logos displayed under 'Professional Affiliations' on the homepage.
- Canadian Elevator Contractors Association (CECA)supporting (industry association membership)Listed under 'Professional Affiliations' on the ElPro website with the CECA logo and a link to ceca-acea.org, indicating ElPro's membership in this elevator industry contractor association.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
ElPro Elevators & Lifts competitors and assessment
Company assessmentBroad incumbents
- KONE: Major global elevator OEM with strong Canadian presence. KONE competes with ElPro in commercial and residential installations, modernization, and 24/7 maintenance — offering a broader national service footprint and proprietary technology.
- Schindler Group: Global elevator and escalator OEM with Canadian operations. Schindler competes with ElPro on commercial installations, modernization projects, and maintenance contracts across Western Canada, leveraging proprietary systems and an established service network.
- TK Elevator: One of the four major global elevator OEMs with a significant Canadian service network. TK Elevator competes with ElPro for new installations, modernization, and maintenance contracts, particularly in the commercial and high-rise segments ElPro serves.
- Otis Worldwide: The world's largest elevator OEM and service company. While Otis primarily sells and services its own proprietary elevators, it competes with ElPro for commercial installation, modernization, and maintenance contracts across Canada — including Western Canadian commercial and hospitality projects.
- Mitsubishi Electric (Elevators & Escalators): Japanese OEM with a Canadian elevator division serving commercial and high-rise markets. Mitsubishi competes with ElPro for new installations and modernization contracts, particularly in hospitality and large commercial developments.
Direct peers
- Savaria Corporation: A North American leader in accessibility and residential elevators, including home lifts, stair lifts, and platform lifts. Savaria is a direct competitor in the residential and accessibility-lift segments of ElPro's business, though it operates at much larger scale and is publicly listed.
- Pollock Elevator - Western Canadian Lifts: A Calgary-based elevator company serving Western Canada. Pollock is one of the closest direct regional competitors to ElPro, offering installation, modernization, maintenance, and repair services across similar residential, commercial, and light industrial segments.
Emerging players
- Cibes Lift Group: A Swedish manufacturer of screw-driven residential and commercial elevators with a global dealer network. Cibes competes with ElPro in the residential and small commercial elevator segments, particularly where compact, custom installations are required.
- Stiltz Lifts: A specialist manufacturer of residential home elevators with a unique through-floor design. While focused on product manufacturing rather than full installation services, Stiltz overlaps with ElPro's residential elevator and accessibility lift offerings.
Regional players
- Dover Elevator: A Toronto-based Canadian elevator service company serving Ontario and select national accounts. While not a direct Western Canada competitor, Dover's OEM-agnostic service model and focus on modernization/maintenance parallel ElPro's positioning in a different geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ElPro Elevators & Lifts social profiles
Digital presenceElPro Elevators & Lifts financial estimates
Financial estimateRevenue estimate
Valuation estimate
ElPro Elevators & Lifts leadership team
Management profileNumber of profiles
Profiles1 record
ElPro Elevators & Lifts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ElPro Elevators & Lifts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ElPro Elevators & Lifts
What does ElPro Elevators & Lifts do?
ElPro Elevators & Lifts installs, modernizes, maintains, and repairs custom elevators and lifts for residential, commercial, and industrial customers across Western Canada. As a licensed non-OEM elevator mechanic, the company installs 100% Canadian non-proprietary custom elevators that are not restricted by standard hoistway sizes, pit depths, speeds, or capacities. It also provides 24/7 emergency repair service and recurring preventative maintenance programs for all elevator makes and models.
Is ElPro Elevators & Lifts a public or private company?
ElPro Elevators & Lifts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ElPro Elevators & Lifts founded?
ElPro Elevators & Lifts was founded in 2015. It employs 11 to 50 people.
Where is ElPro Elevators & Lifts based?
ElPro Elevators & Lifts is headquartered in Calgary, Canada, in the North America region.
How does ElPro Elevators & Lifts make money?
Two revenue lines are on record. New Elevator Installations are the primary driver. The others are elevator Maintenance Agreements.
Who are ElPro Elevators & Lifts's main competitors?
Broad incumbents on record are KONE, Schindler Group, TK Elevator, Otis Worldwide and Mitsubishi Electric (Elevators & Escalators). Direct peers are Savaria Corporation and Pollock Elevator - Western Canadian Lifts. Emerging players are Cibes Lift Group and Stiltz Lifts. Dover Elevator is listed as a regional player.
Does ElPro Elevators & Lifts have an API?
No public API is recorded for ElPro Elevators & Lifts.
What industry is ElPro Elevators & Lifts in?
ElPro Elevators & Lifts's product category is Elevator Installation and Maintenance Services. Its primary akta.pro industry code is IMAFALAI, Elevator, Escalator & Vertical Transportation Installation/Service, with a secondary code of IMAIABAF, Elevator, Escalator & Lift Maintenance. Its NAICS code is 333921.