Real Recovery
Real Recovery is a U.S. behavioral health provider offering addiction rehab and mental health treatment. Per available source data (which primarily describes Pyramid Healthcare, Inc.), it operates 52 facilities across 7 states delivering a full continuum of care from detox through outpatient to individuals, families, and referral partners.
- Company typePrivate
- Founded2009
- HeadquartersAsheville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Real Recovery does
Real Recovery is described in firmographic data as a for-profit, privately held U.S. healthcare company headquartered in Asheville, North Carolina, founded in 2009, with a stated headcount of 11–50 employees and a website at myrealrecovery.com, focused on addiction rehab and mental health treatment. Note on data integrity: the aggregated source content available for this analysis substantially describes a different and materially larger entity — Pyramid Healthcare, Inc., a Pennsylvania-based behavioral health provider operating 52 facilities across 7 eastern U.S. states (Pennsylvania, Maryland, Virginia, West Virginia, North Carolina, New Jersey, Massachusetts), with 20+ years of operating history. The substantive analysis below is grounded in the available source content, which characterizes a multi-state behavioral health operator; the firmographic and source-data discrepancy should be resolved before relying on these outputs.
Per the source material, the operating entity delivers a full five-level step-down continuum of behavioral health care: medically supervised detox, residential/inpatient, partial hospitalization (PHP), intensive outpatient (IOP), and outpatient services, supplemented by specialty programs including medication-assisted treatment (MAT), methadone maintenance, teen and adolescent services, mental health treatment for conditions such as ADHD, anxiety, bipolar disorder, depression, OCD, PTSD, self-harm and suicidal ideation, Assertive Community Treatment Team (ACTT), recovery houses, criminal justice reentry programming, and a veterans-focused program branded Project Resilience. Teletherapy extends the outpatient continuum beyond physical facilities, and an AI Admissions Guide provides 24/7 conversational guidance on treatment, insurance, and intake.
The business model is sales-led, with revenue generated primarily through insurance reimbursement from UnitedHealthcare, Aetna, Cigna Healthcare, and BlueCross BlueShield, supplemented by Medicaid (accepted at the majority of locations) and out-of-pocket payments with financial assistance. Patient acquisition runs through a 24/7 admissions call center, an online self-assessment tool, professional referrals, and content marketing. The company holds Joint Commission Gold Seal of Approval and CARF International accreditation, is state-licensed across all seven operating states, and is HIPAA-compliant. Customers are individuals with substance use disorders and mental health conditions, plus secondary segments of teens, veterans, criminal-justice-involved individuals, opioid use disorder patients, and underserved/rural populations.
Real Recovery firmographics
Firmographics- Name
- Real Recovery
- Legal name
- Pyramid Healthcare, Inc.
- Website
- https://myrealrecovery.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Real Recovery is a U.S. behavioral health provider offering addiction rehab and mental health treatment. Per available source data (which primarily describes Pyramid Healthcare, Inc.), it operates 52 facilities across 7 states delivering a full continuum of care from detox through outpatient to individuals, families, and referral partners.
- Ownership category
- akta.pro rank
Real Recovery industry classification
Industry- Product category
- Behavioral Health and Addiction Treatment Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)
- akta.pro secondary industries
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Residential Mental Health Treatment Centers (HLAFACAC), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), General Mental Health Therapy Platforms (Talk Therapy) (HLALAEAA)
Keywords
Where Real Recovery is headquartered
LocationHeadquarters
- HQ city
- Asheville
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Real Recovery business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others
Revenue model
- Insurance Reimbursement: Revenue from major commercial insurance providers including UnitedHealthcare, Aetna, Cigna Healthcare, and BlueCross BlueShield
- Medicaid/Medical Assistance: Revenue from Medicaid and Medical Assistance programs accepted at the majority of locations, removing financial barriers to treatment
- Out-of-Pocket Payments: Direct patient payments for individuals without insurance coverage, with financial assistance options available
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Treatment at all levels of care |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Real Recovery product offering
Product offeringCore offering
Pyramid Healthcare (dba Real Recovery) provides a full continuum of behavioral health treatment services, including medically supervised detox, residential/inpatient programs, partial hospitalization (PHP), intensive outpatient (IOP), outpatient therapy, medication-assisted treatment including methadone maintenance, mental health treatment, recovery houses, teen and adolescent services, criminal justice reentry programming, and teletherapy. Services are delivered through 52 licensed facilities across 7 eastern U.S. states with same-day placement and 24/7 admissions.
Product overview
Pyramid Healthcare is a behavioral health provider offering a comprehensive continuum of addiction and mental health treatment services across 7 states with 52 facilities. The portfolio spans five levels of care forming a step-down treatment model: Detox (medically supervised detoxification), Residential/Inpatient (immersive 24/7 programs), Partial Hospitalization/PHP (structured daytime treatment), Intensive Outpatient/IOP (flexible multi-session programs), and Outpatient (ongoing therapy and support). Specialty programs include Medication-Assisted Treatment, Methadone Maintenance, Mental Health Services for conditions such as ADHD/Anxiety/Depression/PTSD, Teen & Adolescent Services, Criminal Justice Reentry, Recovery Houses (sober living), Assertive Community Treatment Team, and Teletherapy for remote access. The organization also offers an AI Admissions Guide for 24/7 guidance on treatment options.
Differentiator
Problem solved
Functional benefit
Products and services
- Detox
Quantifiable outcome
- 24/7 admissions availability with same-day placement options
- +1 more outcomes
Companies that use Real Recovery
Customer profileNamed customers3 records
Segments8 records
Ideal customer profiles7 records
Real Recovery technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Real Recovery partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
Real Recovery competitors and assessment
Company assessmentDirect peers
- Caron Treatment Centers: Pennsylvania-headquartered addiction treatment provider with residential, outpatient, and specialty programs, directly competing in the same core Mid-Atlantic market.
- Bradford Health Services: Regional addiction treatment operator across the Southeast offering residential, IOP, and MAT — overlapping service model and payor mix.
- Acadia Healthcare: Large publicly traded operator of behavioral health and addiction treatment facilities across the U.S., directly comparable in residential, outpatient, and MAT service lines.
- American Addiction Centers: Multi-state addiction treatment operator offering detox, residential, IOP, and outpatient services — overlapping continuum-of-care model and payor mix.
- Hazelden Betty Ford Foundation: Nonprofit addiction treatment network offering residential, outpatient, and recovery housing services; comparable in continuum-of-care delivery and evidence-based programming.
- Summit Behavioral Health: Multi-state behavioral health operator with residential, outpatient, and MAT services serving adults and adolescents; direct comparable in service mix.
- Recovery Centers of America: East Coast-focused addiction treatment chain with inpatient and outpatient programs, directly competing in the same geographic and clinical footprint.
Broad incumbents
- Universal Health Services (UHS) Behavioral Health: Large diversified hospital operator with a substantial behavioral health division offering inpatient psychiatric and addiction services at national scale.
Emerging players
- CleanSlate Centers: Outpatient MAT-focused provider operating across multiple states; comparable in opioid use disorder treatment delivery and Medicaid contracting.
Regional players
- Centerstone: Nonprofit community behavioral health provider operating in southern and midwestern states with residential and outpatient services; comparable in continuum-of-care model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Real Recovery social profiles
Digital presenceReal Recovery compliance and trust
Trust signalCompliance4 records
Real Recovery financial estimates
Financial estimateRevenue estimate
Valuation estimate
Real Recovery leadership team
Management profileNumber of profiles
Real Recovery funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Real Recovery M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Real Recovery
What does Real Recovery do?
Pyramid Healthcare (dba Real Recovery) provides a full continuum of behavioral health treatment services, including medically supervised detox, residential/inpatient programs, partial hospitalization (PHP), intensive outpatient (IOP), outpatient therapy, medication-assisted treatment including methadone maintenance, mental health treatment, recovery houses, teen and adolescent services, criminal justice reentry programming, and teletherapy. Services are delivered through 52 licensed facilities across 7 eastern U.S. states with same-day placement and 24/7 admissions.
Is Real Recovery a public or private company?
Real Recovery is a private company. It is classified as unknown and is currently operating.
When was Real Recovery founded?
Real Recovery was founded in 2009. It employs 11 to 50 people.
Where is Real Recovery based?
Real Recovery is headquartered in Asheville, United States, in the North America region.
How does Real Recovery make money?
Three revenue lines are on record. Insurance Reimbursement is the primary driver. The others are medicaid/Medical Assistance and out-of-Pocket Payments.
Who are Real Recovery's main competitors?
Direct peers on record are Caron Treatment Centers, Bradford Health Services, Acadia Healthcare, American Addiction Centers, Hazelden Betty Ford Foundation, Summit Behavioral Health and Recovery Centers of America. Universal Health Services (UHS) Behavioral Health is listed as a broad incumbent. CleanSlate Centers is listed as an emerging player. Centerstone is listed as a regional player.
Does Real Recovery have an API?
No public API is recorded for Real Recovery.
What industry is Real Recovery in?
Real Recovery's product category is Behavioral Health and Addiction Treatment Services. Its primary akta.pro industry code is HLAFACAE, Residential Substance Use Rehabilitation (Inpatient Rehab), with a secondary code of HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers. Its NAICS code is 621420 and its SIC code is 8000.